Every review we hold for the Newton Aycliffe office, from every platform, shown as written. First names only.
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5/5
GoogleOur experience with Carver has been very positive. We first met David when viewing a property, he was very knowledgable and helpful towards us. We told him the type of house we were looking for and he always kept us in mind when a house came available that he thought we would like, which led to us finding what we wanted. Excellent service from David.
Dan Β· 29 December 2024
Agent replied Β· 12 January 2025
Thank you for taking the time to write this review! We're thrilled to hear that David was able to help you find the perfect home. We strive to provide excellent service, and itβs great to know that Davidβs dedication and knowledge made a difference in your home search. Thanks again!
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5/5
GoogleAmy and the team at Carver were fantastic throughout the process of purchasing a property. Amy went above and beyond when restrictions were caused by solicitors and kept me informed throughout. The team at Carver make a situation that can be stressful, very easy and I would highly recommend thier services.I will be using Carver in the future for my lettings.
Cory Β· 27 May 2024
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5/5
GoogleSuper friendly and helpful every step of the way, they responded to all our emails promptly and we always felt like a priority. Weβre now in our dream home and loving it. Thank you
Charlie Β· 24 November 2025
Agent replied Β· 24 March 2026
Thank you so much for your lovely feedback! Weβre thrilled to hear that you felt supported and prioritised throughout the whole journey. Knowing youβre now settled into your dream home is the best news we could hope for.
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5/5
GoogleWe have been thrilled with Carvers from the very first meeting. David Tinkler came to meet me about the sale of our home and I told him what I was looking for. He explained how things would work and was very helpful, informative and honest. Once we had sold and bought, both through Carvers we were kept upto date the whole way through. We are extremely happy with the excellent service from David and the rest of the team that helped us. They are kind, helpful, efficient and very very patient. They have made the whole experience easy and stress free. Having never bought and sold a house at the same time before we didnt know what to expext but we were always informed and no question was left unanswered. I would recommend David and Carvers without hesitation.
We can't thank David enough for everything him and the team have done.
T & J Kent
Tracy Β· 30 November 2022
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5/5
Google**The Carver Estate Agent's is the best choice for anyone looking for a smooth and professional Property transaction. The staff are all friendly, knowledgeable, and responsive, specially David, who went above and beyond to help me with every step. I was impressed by their experience and passion for their work. They made the whole process quick and easy for me. I highly recommend the Carver Newton Aycliffe team to anyone who needs a reliable and efficient estate agent.**
MrArthur Β· 24 February 2024
Agent replied Β· 25 March 2024
Thank you so much MrArthur! Very much appreciated!
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1/5
TrustpilotI wish to never have anything to doβ¦
I wish to never have anything to do with this company, the policies are out date and they have no customer service. Speak with one of their agents in middlesbrough called julia and explain to her that I live five hours away but would love to have a video of the property or photo. Right away I was told no they don't have any photo they can't do a video because their office is 30 minutes away and that it's not a house so I don't need to know what the inside look like.
Marshell Β· 14 November 2023
Agent replied Β· 27 January 2024
Good afternoon, could you please check the company name you are reviewing as we do not have an office in Middlesbrough or anyone called Julia working for us, so I am not sure this is meant for us? Thank you
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5/5
GoogleCarver's Aycliffe office dealt with the sale of my Mam's property following her passing. They were a credit to the profession, always calling with an update and keeping us informed throughout the process.
Would definitely recommend them for a house sale.
All of the team were great, Shelly the office manager went above and beyond, lovely, professional lady.
Many thanks
Gareth Β· 8 November 2024
Agent replied Β· 23 November 2024
Thank you for your kind words Gareth. We are delighted that we achieved a sale on your Mam's property. Shelly is an integral part of our Newton Aycliffe team and her vast experience and drive whilst progressing sales ensures that a number of our sales proceed to exchange quicker than the national average. Best wishes to you and your family for the future. David & the Newton Aycliffe team.
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5/5
Google'Excellent Service ALL Round' - Very responsive and professional. We're always being informed about what's coming to the market. From my 15 years experience with the housing market, there is no agency more proactive than David and his team.
5 Start and a massive thumbs up.
Wise Β· 28 July 2022
Agent replied Β· 28 July 2023
Wow. What a fantastic testimonial to David and the Aycliffe Team. Thank you so much for taking the time to write this itβs hugely appreciated! Long may our business relationship continue.
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5/5
GoogleDavid and the team are extremely efficient and professional. David always keeps me updated with what's either due or on the market that meets my criteria.
Mark Β· 24 February 2024
Agent replied Β· 25 March 2024
Thank you very much for the review Mark. It's been a pleasure to have worked with you and look forward to doing so further in the future. David Tinkler & the Newton Aycliffe team
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5/5
GoogleDavid and the team were absolutely fantastic in all areas when I wanted a quick sale of my house. The communication was second to none and they were there for me every step of the way. I would highly recommend to anyone wanting to sell or buy a house.PositiveResponsiveness, Quality, Professionalism, Value
Debbie Β· 26 August 2021
Agent replied Β· 28 July 2023
Thank you Debbie! Your review means a lot to us!
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5/5
GoogleShelly at Carvers helped me to find my perfect home! Shellys communication was excellent from start to finish and she made the experience much easier. Big thanks π β¦
Lauren Β· 22 October 2025
Agent replied Β· 22 April 2026
Thank you for your lovely feedback! We're so pleased to hear that Shelly was able to help you find your perfect home. Her dedication and communication really do make a difference, and weβll be sure to pass on your kind words. Wishing you all the best as you settle into your new place, and thank you again for choosing Carvers! π β¦
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5/5
GooglePrior to switching to Carvers we had our house on the market for 18 months with another estate agent who provided very few viewings and certainly no interaction or feedback. We eventually reached out to Carver after my wifeβs family employed them to act on the sale of my father in lawβs property. Living close by it fell on me to liaise during the sale and I was struck by their professionalism and the with the short space of time in which the property sold. In fact there was a major issue around the time of completion which David Tinkler skilfully navigated to our great relief. It was during my dealings with David that my mind was made up to switch agents. We immediately had lots of prospective buyers viewing our property and the feedback was exceptional. No doubt the photographs and online marketing plus the regular contact they have with buyers seeking properties made all the difference. The sale eventually came after we received FOUR offers from which we processed to sale with the best. Throughout the whole process special praise should go out to Michelle (Shelly) Pratt, the office manager at the Newton Aycliffe branch for her endless support and hard work and to David Tinkler for his skill and commitment in selling our property and in securing our new home which he was also representing.
Martin Β· 22 March 2025
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5/5
GoogleI had my property valued by David, who also recommended a solicitor to me. I found David to be very helpful and professional. David went above and beyond anything I could have expected. I would absolutely recommend him to anyone wanting to sell their property. Very impressed!!!PositiveResponsiveness, Quality, Professionalism, Value
Siobhan Β· 26 August 2021
Agent replied Β· 28 July 2023
Thank you so much for this fabulous review! We will ensure David gets this feedback immediately, he is an amazing member of our fantastic team and weβre lucky to have him represent Carvers.
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1/5
TrustpilotRed flags
I came here to research whether this company was worth using, but what I found instead was deeply concerning. Their disregard for customer data privacy is alarming, publicly sharing users' registration dates in response to reviews is completely unacceptable.
For instance, they disclosed that Dean Watson registered on June 28th, assumingly without their consent. This is a serious privacy violation and a blatant breach of trust.
Their responses to reviews also come across as disrespectful, which speaks volumes about their work ethic. I wonβt be using them.
Richard Β· 13 March 2025
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5/5
GoogleVery professional kept well informed and always felt comfortable to ring if I didn't understand anything highly recommend them
Barbara Β· 10 January 2026
Agent replied Β· 16 January 2026
Thank you for your kind feedback. Weβre pleased to hear that you felt well informed throughout the process and comfortable getting in touch whenever you needed clarification. Your recommendation is very much appreciated, and weβre glad we could help.
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5/5
GoogleDavid Tinkler has been pro-active in assisting me with my sale and goes above and beyond to help where he can. I'm so grateful.Thank you very much .
Kasia Β· 27 April 2025
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5/5
GoogleThank you for your professionalism
Thank you for helping me with the sale of my property. In Bisho Auckland ( Durham)
Cecilia Β· 17 December 2025
Agent replied Β· 16 January 2026
Thank you very much for your kind words. It was a pleasure assisting you with the sale of your property in Bishop Auckland. I appreciate you taking the time to share your feedback and wish you all the very best for the future. David & the Newton Aycliffe team.
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5/5
TrustpilotWe canβt recommend this estate agentsβ¦
We canβt recommend this estate agents enough. From marketing our property to finding our perfect home, they were with us all the way. Sonia was amazing and talked us through everything that we needed to do to sell our house. She went above and beyond to help us at, what was, a very stressful time. The agents knew the kinds of property we were looking for and informed us as soon as they had anything on the market. We sold our house and bought one with Carvers too which was a great experience from start to finish. We are now in our beautiful new home and love it. We canβt thank Sonia and the team enough. There were times we were going to give up but she talked us through it and encouraged us to keep looking. She was right. Thanks again Sonia.
Michelle Β· 9 August 2021
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5/5
TrustpilotWe have nothing but praise for theβ¦
We have nothing but praise for the excellent work and service we received from Carvers Darlington. Having fallen in love with a property that we knew would be in demand we needed to sell our property quickly to secure it. Sonia in the Darlington team went above and beyond to ensure that our property went on the market as soon as possible and within a week of viewing the new house we had secured an asking price offer on our existing property. It went on the market on Friday and had sold by Monday morning. We are delighted to have recently moved in to our new house and can't thank Sonia and Val enough for the work that they did to make this happen. I wouldn't hesitate to recommend them again.
Customer Β· 21 June 2021
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4/5
GoogleThank you to the Newton Aycliffe team for helping me to sell my property so quickly and find my new home. The girls kept me updated throughout and David was invaluable in getting to completion going above and beyond to ensure we met the preferred date.
Helen Β· 28 July 2021
Agent replied Β· 28 July 2023
Thank you so much for your 4* review. We hope we can reach 5* next time for you :)
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5/5
GoogleGreat customer service from the initial valuation right through to the completion of the sale. Would highly recommend.
Lilly Β· 24 November 2025
Agent replied Β· 24 March 2026
Thank you for your wonderful feedback! Weβre so pleased to hear that you had a great experience from valuation through to completion. β¦ More
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5/5
GoogleFrom the start Dave and his team were very helpful in the sale of our property.
Even in these hards times everything went smooth and the sale was quickly executed.
Well worth paying for their professional help.
Thank you .PositiveResponsiveness, Quality, Professionalism, Value
John Β· 26 August 2021
Agent replied Β· 28 July 2023
Thank you very much for you kind words John, itβs very much appreciated!
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5/5
GoogleI have used Carvers, Newton Aycliffe for buying/ selling 3 properties in the last couple of years; excellent service, lovely people!
Philip Β· 22 October 2025
Agent replied Β· 22 April 2026
Thank you so much for your continued support and kind words! It means a lot to us that youβve trusted Carvers in Newton Aycliffe with your property journey multiple times. We're delighted to hear you've had such positive experiences, weβll be sure to pass your comments on to the team!
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5/5
GoogleThis was sale was long a drawn out due to a variety of factors but throughout David was attentive and went the extra mile. I can't recommend the service I received enough. Thank you!PositiveProfessionalism, Value
Julie Β· 26 August 2022
Agent replied Β· 28 July 2023
Thank you Julie it means a lot to David to be recognised for the amazing work that he does. All the best, from all here at Carvers
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.