Trusted Agent profile · Newton Aycliffe

Carver Residential Newton Aycliffe reviews

4.6

★★★★★ Excellent

182 reviews across 3 platforms

43 Dalton Way, Newton Aycliffe, DL5 4DJ

Carver Residential's office in Newton Aycliffe, at 43 Dalton Way, is rated 4.6 out of 5 across 182 reviews on three platforms, including 127 Google reviews rated 4.8.

Google logo

4.8 / 5

127

Reviews on Google

This office

Facebook logo

5.0 / 5

33

Reviews on Facebook

This office

Trustpilot logo

22

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newton Aycliffe office, from every platform, shown as written. First names only.

5/5

Google

From first meeting to the completed sale of the property the interaction with Carvers has been a very smooth and professional process. A buyer was found very quickly. Great communication from the whole team with regular updates and information about how the sale was progressing. Considering I live 300 miles away they managed the viewings and sale of the property exceptionally well. A big thank you to David, Shelley and Helen for making the sale run so smoothly. I would certainly recommend Carvers if you need an estate agent.

Paul · 8 April 2026

Agent replied · 22 April 2026

Thank you for your kind review. We’re delighted to hear that you had such a positive experience with us and that the sale process went smoothly, especially with you being based so far away. David, Shelley, and Helen will be really pleased to hear your feedback. It was a pleasure working with you, and we truly appreciate your recommendation. Wishing you all the best for the future!

5/5

Google

I would like to commend Helen Brooke of Carvers Estate Agents in Newton Aycliffe for the outstanding level of service she provides. From my very first interaction with Helen, it was clear that she is a consummate professional, knowledgeable, attentive, and genuinely dedicated to achieving the best outcomes for her clients. Helen consistently goes above and beyond to ensure that every question is answered and every step of the process runs smoothly. Her warmth and approachable manner make communication effortless, while her reliability instils complete confidence. She’s exactly the kind of person you want representing you, thorough, proactive, and always one step ahead. What truly sets Helen apart is her effectiveness as a communicator. She keeps all parties informed with clarity and precision, ensuring that even complex matters are handled with ease and transparency. Her dedication and attention to detail reflect great credit on both herself and Carvers Estate Agents. Helen is without question an asset to her clients and her profession. I can’t recommend her highly enough.

Stephen · 1 April 2026

Agent replied · 22 April 2026

Thank you for your wonderful feedback. We’re delighted to hear how highly you rate Helen and the service she provides. Her professionalism, communication, and dedication are exactly what we strive for, and we’ll be sure to pass on your kind words. We really appreciate your recommendation.

5/5

Google

I’d like to say a big thank you to Carvers Estate Agents for the excellent service during my recent property purchase. A special thanks to Helen Brooke, who was fantastic throughout the entire process. She was always helpful, professional, and nothing was ever too much trouble. Her support made what can often be a stressful experience feel smooth and straightforward. I would highly recommend Carvers and wouldn’t hesitate to use them again in the future. ⭐

Dene · 10 March 2026

Agent replied · 24 March 2026

Thank you for taking the time to leave such a lovely review. We're so pleased that you were happy with the service you received and that Helen was able to support you throughout the process. Your recommendation means a lot to us and we wish you all the very best in your new home.

5/5

Google

Excellent service from the beginning from all the team. Viewings were promt on time and very well conducted. Shelly has always been eager to help in progressing the sale.She has always been quick to answer and return calls. As my husband is blind and I am severely disabled Shelly has been very helpful in meeting our needs, including helping with our temporary move. We would hartalily recommend both her and Carvers Estate Agents .5 star plus service!

Gloria · 20 January 2026

Agent replied · 27 January 2026

Thank you Gloria for your kind words. We were pleased to be able to help with your sale and your temporary move, we send our best wishes to you both going forward.

5/5

Google

Thank you to Helen and team for helping is with the sale of our property. Communication was regular at every step of the way and Helen was sure to give me frequent updates. She also ensured tattered was a good level of feedback received from potential buyers after they viewed the property. Helen was also great at keeping in touch with our solicitor and buyers ensuring things kept moving along. Thank you Helen.

Sangeeta · 17 December 2025

Agent replied · 16 January 2026

Thank you so much for your kind feedback. We’re delighted to hear about your positive experience with Helen and the team. Regular communication and detailed feedback are very important to us, so it’s great to know Helen’s updates and coordination with solicitors and buyers helped keep everything moving smoothly. Thank you for taking the time to share your experience, and we wish you all the very best for the future. David & the Newton Aycliffe team.

5/5

Google

Carver acting in a very professional manner and kept us updated at every stage of the selling process ensured we stayed in a positive state when the sale went on a long time. This is basically due to Michelle's positive nature. Thanks Michelle

Brian · 3 March 2026

Agent replied · 24 March 2026

Thank you so much for your kind words and for taking the time to leave this review. We’re delighted to hear that you felt supported and well-informed throughout the selling process. Keeping our clients updated and maintaining a positive, proactive approach, even when things take longer than expected, is something we pride ourselves on. Michelle will be especially pleased to read your comments. Her dedication, professionalism, and positive attitude truly make a difference, and we’re glad this helped make your experience a smoother one. Thank you again for choosing Carvers, we really appreciate your trust and recommendation.

5/5

Google

Absolutely fantastic! The team were amazing from start to finish, so friendly and responsive. David, Shelly & Helen kept me up to date at all times, and made it such a smooth process selling my house! Would definitely recommend!!

Emma · 1 April 2026

Agent replied · 22 April 2026

Thank you for the fantastic feedback! We’re so pleased you had a smooth experience and felt well supported throughout. We’ll be sure to pass your kind words on to the team. We really appreciate the recommendation!

5/5

Google

When you’ve dealt with a number of estate agents over the years and appoint Carvers you realise what a totally effective professional company they are with excellent staff in particular Helen and David . I have more to sell and won’t hesitate to employ Carvers .

Lynn · 19 December 2025

Agent replied · 16 January 2026

Thank you very much for your kind feedback. We’re delighted to hear about your positive experience with Carvers and that we made such a strong impression. Your confidence in us truly means a lot, and we look forward to helping you again with any future sales. Thank you for choosing Carvers. David & the Newton Aycliffe team.

5/5

Google

Excellent experience with a top agent. From start to finish Helen was amazing at communicating throughout our purchase, always being available with queries and I would highly recommend!

Chris · 16 April 2026

Agent replied · 22 April 2026

Thank you for your feedback. We’re pleased you had a great experience and that Helen’s communication and support stood out throughout your purchase. We appreciate your recommendation and wish you all the best in your new home.

5/5

Google

The entire team have been absolutely fantastic from start to finish. The valuation and marketing stage was handled very professionally and we felt valued as clients. The sales' negotiating team were extremely proactive in chasing up viewings and corresponding with all relevant parties. In my view they went above and beyond what I had expected and proved invaluable when sorting out completion dates and final stages. Nothing was too much trouble. The whole team have been excellent and Helen in particular was tremendously helpful and I'm not sure the whole transaction would have gone through without her diligence and commitment. We are very grateful for all the hard work carried out on our behalf.

Mark · 10 March 2026

Agent replied · 24 March 2026

Thank you for your fantastic feedback. We're so pleased to hear that the whole team were able to support you from start to finish and that you felt well looked after throughout the process. Helen will be especially pleased to hear your kind comments about her hard work and dedication. We truly appreciate you taking the time to share your experience.

5/5

Google

Great service from start to finish! Shelly and the team at Carver were fantastic throughout the sale of our home and the purchase of our next one. We received an offer after just the second viewing, which was brilliant. The chain above us …

Karl · 22 October 2025

Agent replied · 22 April 2026

Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that you had such a positive experience with Shelly and the team. Selling and buying at the same time can be stressful, so it’s great to know we were able to keep … More

5/5

Trustpilot

Top class customer experience from Richmond

Having had the toughest, most exasperating and most drawn out property sale I've ever gone through, I cannot recommend Carvers highly enough as an excellent agency who supported me and my family through a really difficult time. If it hadn’t been for the Carvers team, James, Amy, Sharon & Karen, and all their hard work, expertise and an unfailing ability to stay calm in the face of every possible headwind you could dream up in residential sales (and boy did we face them), then quite frankly it would never have got over the line. If you want to work with someone you can trust, someone who will listen to what you need and act on it with sincerity, and someone who will always try to help and support you to the best of their ability, then pick Carvers.

A · 21 July 2025

5/5

Google

Can’t recommend Shelly, David & Helen enough during the buying, then selling process. Always kept informed and felt at ease throughout. Excellent service!!!!

David · 24 February 2026

Agent replied · 24 March 2026

Thank you so much for your lovely review! We're delighted to hear that Shelly, David and Helen were able to support you through both the buying and selling process and keep everything stress-free. We'll be sure to pass on your kind words to the team. Wishing you all the best in your new home!

5/5

Google

I used carvers to sell my mums property after she had been moved into a care home. I cannot recommend them enough. Shelly & David were very efficient, keeping me up to date with every step of the sale & always asking how my mum was getting on & supporting us as a family throughout the sale process. Thank you so much for everything.

Julie · 3 December 2024

Agent replied · 10 December 2024

Thank you very much for your kind words Julie. It was a pleasure to have successfully sold your mother's property and we are delighted that you have been happy with our service. We wish you and your family the very best for the future. Have a lovely Christmas. David & the Newton Aycliffe team

5/5

Google

Where do I start!? From beginning to end our representative Amy Stephens has been phenomenal. She dealt with our purchase through Carvers and also helped along with our private sale which she wasn’t obliged to do. Can’t thank her enough. Incredibly efficient and such a pleasure to speak with. She is a credit to Carvers. 100% recommend for purchasing via Carvers, can’t vouch for selling, but I have no doubt the service would be the same, fantastic. Thanks again, we love our new home 🏡

Jodie · 24 February 2024

Agent replied · 25 March 2024

Wow, thank you for your kind words!

5/5

Google

Brilliant service. Friendly, helpful staff. Big thanks to David especially for all of the support

Dave · 15 April 2026

Agent replied · 22 April 2026

Thank you for your feedback. We’re glad you had a great experience with our team, and we’ll be sure to pass your kind words on to David. We appreciate your support.

5/5

Google

The whole team have been great, particularly Helen. They were excellent at keeping in touch with updates throughout the process. Really friendly, helpful and supportive.

Emma · 17 December 2025

Agent replied · 16 January 2026

Thank you so much for your lovely feedback! We’re delighted to hear that you felt supported throughout the process and that the team, especially Helen, made such a positive impact. Keeping you informed and feeling at ease is exactly what we … More

5/5

Google

After having to sell a property under difficult circumstances I cannot thank Amy, David, Hilary and Shelly enough for their support and professionalism during this time. From the initial contact which was caring, understanding and professional, to valuation ( which was the same ). Viewings, post sale and communications have been fantastic and nothing is too much of an ask. Would thoroughly recommend this team of agents. Thank you !

Mel · 24 February 2024

Agent replied · 25 March 2024

Thank you! We are so pleased we could have helped!

5/5

Google

Excellent customer service from Shelly and the team. Would recommend Carvers in Aycliffe to anyone!

Danielle · 9 January 2026

Agent replied · 16 January 2026

Thank you for your kind review. We’re delighted to hear about the excellent customer service you received from Shelly and the team at our Aycliffe office. Your recommendation is greatly appreciated, and we wish you all the very best.

5/5

Google

Nick carver were an absolutely outstanding estate agent, our house sold easily, communication was ongoing with prompt return of calls and they were easy to access. Even though our house sold months before we found one to buy, communication was upheld so all parties knew what was going on and when we did finally find one, they ensured everything was done quickly to the solicitors to avoid further delays.David Tinkler was amazing and we can't thank him enough for being so wonderful and supportive as we have been trying to move for quite some time.We can't praise the entire office enough for everything they have done for us. Thankyou! Angela and JohnPositiveResponsiveness, Professionalism

John · 25 October 2022

Agent replied · 24 October 2024

Thanks John! Your comments are hugely appreciated

5/5

Trustpilot

Bev is amazing.

We have just completed on our first home and Carver have been fantastic throughout. We really need to give a massive shoutout to Bev who was simply amazing. She was a pleasure to deal with, always a constant professional, kept us informed, always kept her promises. She really did make our first home buying process seem easier. We are now enjoying our new home. Thank you Carver and a massive thank you Bev.

Thomas · 24 January 2025

5/5

Google

Throughout my dealings with Carver Estate Agents I have found David Tinkler and his team to be very professional as they always kept me well informed and up to date with what was going on during proceedings. I can best describe them as "old school" in that they provided that much needed personal support and were always contactable when required. The whole experience of selling my late mother's property I found to be a very smooth operation thanks to the hard work of the team. With this in mind I would have no reservations in recommending them to anyone wishing to use them or indeed use them again myself in the future.PositiveResponsiveness, Quality, Professionalism

Emma · 26 August 2022

Agent replied · 28 July 2023

Thank you so much Emma, hugely appreciated

5/5

Google

I sold a house through Carvers earlier this year and now we are buying through Carvers too. Would highly recommend! David gave us an extremely professional service, being helpful and responsive through all stages of the process. Thank you to David and his team for all your hard work!

Francesca · 24 September 2024

Agent replied · 23 November 2024

Thank you every so much for the kind words Francesca. It was great to work with you for the second time in a year and how your purchase through us proceeded to exchange sooner than expected. Enjoy your new home and best wishes for the future. David & the Newton Aycliffe team.

5/5

Google

Congratulations goes to David Tinkler and his team at Newton Aycliffe. From my first contact with David and his team, they have been so helpful and caring explaining in full detail the process of selling the house by either conventional method or via the Modern Auction method. We took the auction method and left everything in the capable hands of David. He arranged housing views and kept me updated with the results and the progress through the auction and up to the final handing over the keys to the buyers. Well done David and all at the Newton Aycliffe office.

James · 28 July 2022

Agent replied · 28 July 2023

Thank you very much for your 5* review. It was a pleasure to act on your behalf and we are delighted that the sale has now completed. Best wishes, David and the team

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