Every review we hold for the Newport office, from every platform, shown as written. First names only.
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5/5
GoogleAfter many dealings with Paul Fosh auctions over the years I could say one bad word about them. Sean is friendly and very helpful and so is Ryan. Their valuations are always great and can be relied on 5 stars from me βοΈ
Ryan Β· 11 January 2021
Agent replied Β· 20 June 2024
Thanks for your lovely review, Ryan! Really appreciate it π β¦
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5/5
GoogleI have just sold my house through Paul Fosh Auctions and found dealing with Gemma Quinn and Sean Roper a very pleasant experience. I have a few problems (life and Army) and can be a little flaky at times. They did not get fazed and treated me with great courtesy and understanding. I was kept informed every step of the way and if I had questions they were answered promptly. I was not given false promises or hopes but told what I could realistically expect. These realistic expectations were exceeded and I am thoroughly pleased with the outcome. Recommended.
Mark Β· 10 October 2024
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5/5
GoogleThank you Gemma, you were amazing, it was so exciting getting to the end. tt was nice speaking to paul fosh also, nice touch that..see you for my next property π x β¦
Clare Β· 21 June 2022
Agent replied Β· 20 June 2024
Hi Clare,
Thank you for your 5-star review
We're always thrilled when our vendors enjoy the auction process. Although it can be tense at times it's great to see you get as excited as we do on auction night.
We'll make sure that Gemma and the rest of the team get to see your kind words.
We look forward to seeing you very soon at a future auction
Regards
The Paul Fosh Team
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2/5
GoogleHad a problem with my boiler - no hot water or heating, really good communication from Paul Fosh lettings, and all sorted on the same day.
Edited - issues declared during inspection not actioned, and paperwork just left in a tray until I chased up repair (leaking tap) a week later, tap was broken and immediately 'made safe' when plumber arrived, he also advised that water bill may be high due to leaking for a week.
Sarah Β· 23 November 2024
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5/5
GoogleI have sold a couple of houses via Paul Fosh Auctions in the past at physical auction sites, and was very pleased with those results. This is the first time I have used their on-line auction.
The onboarding process is straightforward. Sean and Gemma guided me through the process in a friendly but professional manner with regular updates and answers to my queries.
The on-line catalogue is fantastic, especially the 3D walk-through and dolls-house view of the properties. For the buyers it saves time that would be wasted visiting properties that turn out to be unsuitable. Potential buyers can download the legal pack beforehand so they are fully informed before they start bidding. As I was abroad, being able to watch the bidding on-line was a real boon. I was very pleased with the sale, I received a good price. All in all - a very satisfied seller. If you want to sell a house at auction I would definitely recommend Paul Fosh Auctions.
P Β· 21 June 2022
Agent replied Β· 20 June 2024
Hi P B,
Thank you very much for your 5-star review.
Since the pandemic and us moving our auction online the team has worked tirelessly to ensure every vendor, bidder and buyer has a positive user experience, so it's fantastic to hear your feedback.
It's also great to hear your feedback for Sean and Gemma. We appreciate you taking the time out to acknowledge them as we see how hard they work day in, day out. We'll be sure to pass your kind words on to both of them
Looking forward to seeing for one of our future auctions
Thanks again
The Paul Fosh Team
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5/5
GoogleI have both bought & sold through Paul Fosh Auctions & I can honestly say I have had so much fun. The adrenaline & buzz it gave me was like Christmas, not knowing what you have until the last second & I not only got what I wanted, I got more than I expected. ( from both the auction and the staff ). A Special thank you goes to Sean Roper for staying in touch with me & also for giving me advice when I needed it throughout the whole process and being very professional. The girls in the office where so on the case when it comes to the paperwork, it always goes so smoothly. They all have a lot of time to explain things as you go along & treated me like I was their only client ( I loved it )
Paul Fosh should know, he not only has staff working for him, he has super staff & the only thing missing from them is capes.
I canβt wait to get back online and get back in the game. Once again thank you guys
Thomas Β· 21 June 2022
Agent replied Β· 20 June 2024
Hi Thomas,
Thank you very much your 5-star review.
And thank you very much for your kind words. We cannot tell you how happy it's made everyone in the office. And knowing how much you have enjoyed the whole process is why our team work so hard.
We've always felt the responsibility to educate people on the benefits of property auction and the enjoyment people can get from it. So again, your words make our efforts worthwhile.
It really has giving the whole team a huge sense of pride and a drive to make more of our customers feel the way that you have.
We're looking forward to working with you again very soon
Kind regards
The Paul Fosh Team
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5/5
GoogleAn amazing and exciting experience. Well thought out and professional auction website and constant contact with Angie Davy, Heidi and friendly staff at Paul Fosh. We were very pleased with the outcome and even had a congratulatory phone call from Paul Fosh himself. We will consider the same in future for our other properties should we need to sell.
Chris Β· 21 February 2024
Agent replied Β· 20 June 2024
Thanks for the lovely review, Chris!
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5/5
GoogleIβve just sold my last 2 Welsh flats via Paul Fosh, and received the same excellent service as for previous purchases and sales in Wales. Special call-out to Sean and Gemma who arranged everything in a very friendly and professional manner and kept me fully informed.
John Β· 3 October 2024
Agent replied Β· 24 October 2024
Hi John,
Thanks for the 5-star review
Our core values are to get the best results possible for our clients and to make the experience as enjoyable as possible, so we're delighted with your feedback. The Team will be thrilled to hear your kind words.
We hope to work with you again very soon
Kind regards
The Paul Fosh Team
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5/5
GoogleGemma and Sean were very helpful in selling my property for me via auction. I would highly recommend Paul Fosh Auctions if you are looking to sell a property in a quick and easy manner.
Emyr Β· 24 June 2024
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5/5
GoogleVery pleased with the service. Angie was always available and communicated clearly and accurately. Would definitely use again.
Russell Β· 26 July 2023
Agent replied Β· 20 June 2024
Hi Russell,
Thank you for your 5-star review
We're delighted that we were able to offer you a service that kept you informed and up to date with proceedings. It's something we work extremely hard on.
We'll be sure to pass your kind words on to Angie and the supporting team
Regards
The Paul Fosh Team
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5/5
GoogleSean and Gemma and the team were really helpful through the whole process. Efficient, knowledgeable and well organised. Would definitely use Paul Fosh Auctions again in the future.
Gareth Β· 10 October 2024
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5/5
GoogleHeidi, is efficient, friendly & attentive. A credit to your company. We have dealt with a great deal of estate agents and auction houses in our quest to buy a house & I can say that my experience today has been excellent.
Jenny Β· 11 November 2025
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5/5
GoogleFantastic company with a very good reputation. I have dealt with Lanleigh on many matters and she has always gone above and beyond for the clients. Great communication and always willing to help. Would thoroughly recommend the service offered by Paul Fosh Auctions.
Geraint Β· 22 June 2018
Agent replied Β· 20 June 2024
Thanks very much for your kind comments Geraint! We always try to ensure we offer an honest and helpful opinion in our dealings π β¦
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5/5
GoogleFirst of all I would like to say the professionalism I have experienced with this company was unbelievable.
Gemma Vaughan who took us through the whole process was polite respectful and guided us through the who process effectively and efficiently
I also have to comment on Heidi Wangemannβs input they where both so helpful please anyone reading this review do not hesitate to instruct this company to act on behalf you wonβt be disappointed π
Ian Β· 21 June 2022
Agent replied Β· 20 June 2024
Hi Ian,
Thank you for taking the time to leave us a 5-star review.
Gemma & Heidi will be thrilled with your kind words so we'll be sure to pass them on. And we're delighted that you found the whole process so easy. We understand that some people see property auctions as a little daunting so if we can make the process easy and enjoyable then we're very happy
Hopefully, we'll be able to work together again in the new future.
Regards
The Paul Fosh Team
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5/5
GoogleAlthough it was a complicated sale due to third parties, Debra was amazing throughout the whole process. Always on hand to answer questions or pass on messages. Highly Recommend
Jacques Β· 26 July 2024
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1/5
GoogleCalled 5 times, left message after a message. The automated answer phone states they would be back in the office tuesday september 1st after bank holiday monday. Tried and tried to get hold of them about a property, week later .... nothing! If youre thinking of selling with this company, do your research.
Thanks for your response, i left a message yesterday and one friday and calle d before and left no message as your phone recording was a few days out. It was about a lot in Llanfairfechan, lot 79. Its too late now to view the property as bidding has started thus we cant get in on this place and have lost the chance to bid on it
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Andy Β· 21 June 2021
Agent replied Β· 20 June 2024
Hi Andy, our sincere apologies on this matter. We have just asked around the office and double checked the answerphone machine but we don't have any messages relating to a query from yourself. Did you leave a message with someone specific? We pride ourselves on providing first-class customer service and try to be as helpful as possible in all situations.
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5/5
GoogleIve used these auctioneers buying and selling properties over the last 15 years, the service you get is always first class. Theyre all very friendly, always helpful and very understanding of the property market. Whenever i have visited the office, ive always felt welcomed and at ease. Ryan just sold a property recently for me, no matter what time i messaged or phoned him even when it was out of hours, he was always on point keeping me updated and giving me the best advice, superb. Also sean who ive dealt with many times, both are great guys and are experts at their field. Then theres sian in the office to paul fosh himself, a great outfit and its very satisfying to see how well the company has grown over the years to what it is today and how successful. All thats left to say is...if you really are thinking of selling or buying a house at auction, there really is no other quite like these, i highly recommended contacting paul fosh auctions, walesβ number one auctioneers. Keep up the great work everyone and thanks for all your hard work!
Shaund1978 Β· 21 June 2021
Agent replied Β· 20 June 2024
Thanks for the fantastic review, Shaun, we really appreciate it!
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4/5
GoogleI had a very good experience with Paul Fosh auctions. From the very beginning they were polite and friendly. It was so easy to put my property on the market. They did slash the price a lot but only if I was happy with that. Their emails were very useful and regular which I appreciate. I did ask for guidance after the auction was over which I didnβt get. But then it all fit into place and was very quick to completion. They should allow for questions throughout the process as I was a beginner and didnβt have a clue how the auction process works!
Nasima Β· 30 May 2024
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5/5
GoogleThanks to Sean and Gemma and their support and knowledge our auction was a success
Claes Β· 21 June 2023
Agent replied Β· 20 June 2024
Hi Claes,
Thank you very much for taking the time to give us a review
The 5-stars you gave us is much appreciated and feedback from Sean and Gemma is that you were a pleasure to work with.
We hope to see you again in one of our future auctions
Kind regards
The Paul Fosh Team
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5/5
Googlegreat great great
I have dealt with Paul Fosh auctions on numerous occasions and everything about the experience was A1 Many thanks Mike
Mike Β· 21 June 2022
Agent replied Β· 20 June 2024
Hi Mike,
Thank you for your 5-star review.
It was an absolute pleasure doing business with you again and we're so pleased that you enjoyed the experience with us again. We'll be sure to pass your kind words on to the whole team
Regards
The Paul Fosh Team
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5/5
GoogleThanks to paul forch and all the team especially gemma vaughan for all they have done for the last year to seel my business its now completed n like to thank gemma for being there as a friend I have made π love gina codd x β¦
Joanne Β· 25 July 2025
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5/5
GoogleGemma, was great to work with from the start, friendly, efficient and super focused. Her valuation achieved us a successful result
Mike Β· 19 March 2026
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5/5
GoogleHelpful and friendly staff especially Callum... who's been very supportive through my enquiries... Thank you all... keep up the good job !!!
Mihaela Β· 24 September 2024
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1/5
GoogleWell what a shame! I waited for ages for a representative to show up but alas no one did.
Jon Β· 2 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.