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Paul Fosh Auctions reviews

4.7

★★★★★ Excellent

228 reviews across 2 platforms

108 Lower Dock Street, Newport NP20 2AG

Paul Fosh Auctions's Newport office at 108 Lower Dock Street is rated 4.7 out of 5 across 228 reviews on two platforms, including 227 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

227

Reviews on Google

This office

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1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newport office, from every platform, shown as written. First names only.

1/5

Google

Glebe house trecastle I purchased a property through Paul Fosh auctions. Unfortunately I was unable to internally view the property due to a break down with my transport but had viewed it externally.  The property was originally two separate terrace houses that had been converted in to one large one.  It had now been converted back into two again.  Below both properties there was a garage and storage room.  In the advert for glebe house the pictures showed the garage and in the video it showed the storage area so one would assume my property owned both as the advert for the neighbouring property which was also sold at auction the previous month didn't show either. So after kind of unexpectedly placing the winning bid I emailed Paul Fosh for clarification. I also wanted clarification regarding the advert stating there was a kitchen and bathroom as there were no pictures of either only a picture of a toilet. This was the response received. Hello I have had a response from the seller, Hello; there are no pictures in the advertisement that shouldn’t be in there. There was 1 of the basement which was changed prior to the  auction starting. That was the only one. There is no physical kitchen in there but there is a room where the old kitchen was. If he had come to view the property and looked at the video he will see there is no actual kitchen there. The pictures on the listing is correct I have re checked. That's all the pictures I have to be able to give to him. Thanks Sean Anyway this didn't deter me as I wanted the property and was aware it needed a full refurb. On the day of completion I had to collect the keys from their office which was an hour and a half drive from me. Once there I was handed what looked like a set of padlock keys that were all duplicates of the same key. I asked the question are these the only keys as there should be keys for the front door and keys for the garage only to be told these are the only keys we have.  I decided to drive another hour and fifteen minutes to go a view the property once there I established the keys I was given only fit the padlock for the garage and there was a key safe on the front door.  I rang Paul Fosh for the code only to be told they didn't have the code and will have to contact the seller for the code.  As I live an hour and a half away from the property I thought I'll take the dog for a walk until they get back to me with the code.  After an hour I decided to head home thinking I'll return the following day and cut the key safe off.  Ten minutes from arriving back home I received an email with the code. Feel free to check the description, pictures and videos on the Paul Fosh site I wouldn't advise against dealing with this company and if you really have to check the descriptions and photos for misrepresentation. Not in the slightest bit professional or helpful.

Mark · 9 April 2026

1/5

Google

Turned up for at 11:50 for a 12:00pm viewing of an auction lot Flat 6, although on the details it could have been fiat 1 or fiat 6. Looked on their given email link which just showed the street. As the street is full of shops and flats, I walked up and down it looking for the flat. I then waited til 12:05 at the top of the street so that I could see if an agent turned up. Nothing by 12:05, so started walking up & down to see if I could see anything again. Knocked on a few doors & went into a few shops to ask but no one had a clue of where this Flat was. Phoned Paul Fosh agents to be told it's Flat 6 but couldn't give me any information on how to get to it, so I wandered again. Still nothing, so I phoned again to have the phone put down on me. Phoned again to be told I needed to go a car park at the back of the flats. Asked where that was, again no idea & no offer for the agent to come out to find me. Wandered again, found a car park, no idea if it was the right one but there was no way out of the car park except through the main entrance anyway. I tried a few more gates/doors and then gave up. Perhaps, if it is a difficult place to find, give a few more details if how to get to it or at least arrange a meeting place or for the agent to come outside! Very, very lacking & unhelpful!

Jo-Anne · 2 April 2026

5/5

Google

From start to finish the process of buying a property at auction with Paul Fosh has been really seamless. Once the catalogue is live, viewing the properties via 3D virtual tour view is great. I selected the properties I wanted to view, and was able to book 12 viewings online. Everything is automated and confirmations happen instantly. With the viewings themselves, a member of the team meets you at the property and takes your details. At the viewings I attended, Olivia Williams seemed to be the member of staff conducting them in the areas I was looking at. She was really helpful. Its the first time I have bought at auction and she gave me lots of really helpful information about the process. It really helped me understand what would happen on the day. She is a credit to the team. After 3 days of viewings I received a call from Nick Blight (Head of Lettings), out of work hours, giving me information regarding the potential rental incomes for each of the properties I was interested in. Great service! The day of the auction couldn't have gone better either. I won my first choice property for the price I wanted it at. As soon as I was confirmed the winner, I received an email from the team telling me the next steps and the balance of payment due. This is the first time I have purchased at auction, but I wouldn't hesitate to use Paul Fosh again or recommend them if anyone was thinking of buying at auction. Can't wait to pick up the keys and get started now. Thank you to everyone at Paul Fosh for making this process so seamless and enjoyable.

Simon · 16 March 2026

5/5

Google

My experience using Paul Fosh Property Auctions has been very positive. The service provided by Sean Roper and Gemma Quinn was very good. They kept me informed throughout the process and were persistent in securing a satisfactory sale during the auction. Thank you very much for your help and support and I would have no hesitation in using them again in the future or recommending Paul Fosh Property Auctions.

Peter · 3 August 2025

Agent replied · 20 June 2024

Hi Peter, Thank you for the 5-star review We're thrilled you were happy with our service and we were happy we did manage to get a sale on your property. A lot of our vendors don't realise that the team work just as hard post-auction as they do pre-auction. Especially if the lot doesn't sell at the initial auction. Thank you in advance for any recommendations and hopefully, we will work together again in the very near future. We'll be sure that Sean and the team get to see your very kind words Regards The Paul Fosh Team

5/5

Google

Paul Fosh Auctions proved a good choice to help me sell my property. Gemma and Heidi were on hand throughout the procedure, always friendly yet professional, listening to my wishes, answering any questions to my satisfaction and addressing any points arising efficiently. I am grateful to Heidi who responded to any requirements constructively and without fuss. Indeed, my sincere appreciation to both for your support and valued assistance leading to a successful sale - an excellent service! Thank you.

John · 1 September 2025

5/5

Google

Thank you to Angie and her team. Made selling my aunt’s house at auction so easy. The whole team were so helpful and I couldn’t recommend them more highly. The house was on the market for over a year . Wish I had gone with Paul Fosh to start with. Well done

Nichola · 2 April 2026

5/5

Google

Paul Fosh Auctions has just helped me sell my property at auction and we are very happy with the outcome! As my first auction sale they have been great to work with, and were happy to answer any queries I had, and did this promptly. They also kept me updated throughout the whole process with interest levels and viewings. Overall working with Paul Fosh Auctions has been a superb experience, service and communication is excellent. I would not hesitate to recommend them to anyone, a very polite and professional service from start to finish. Thank you to Debra, Jackie and everyone in the team for your help and support. I look forward to working with you all again in the future.

Roshan · 25 August 2023

Agent replied · 20 June 2024

Hi Roshan, Thank you for the 5-star review We really appreciate your kind words and are delighted that we were able to offer such a great experience for you. We understand some of the perceptions around using auctions to sell, particularly with people who've not used auctions previously. So to hear such positive feedback from a first-time auction user is a great advert for our business and industry. Hoping to work with you again in the near future Regards The Paul Fosh Team

5/5

Google

I actually can’t speak highly enough of both Sean Roper and Gemma Quinn-Morris who I had the pleasure of dealing with for my house sale. So pleasant and upfront made everything so simple. Regards to my house it done over expectations in auction and I’m extremely happy with the outcome. House was advertised extremely well and led to a great sale price. Top of the game in my opinion. Highly recommend Paul Fosh auctions

James · 24 May 2025

5/5

Google

Very happy with my successful sale. Gemma and Sean were very professional and kept me informed throughout the process, and despite dealing with lots of properties, always got back to me and knew exactly where we were with viewings, feedback, and general progress. To be honest, for anyone going through the auction route I think they are the only choice in South Wales. Also really like their online bidding system.

Louie · 22 March 2024

Agent replied · 20 June 2024

Thanks for leaving a review, Louie! We'll pass your comments along to Gemma and Sean.

5/5

Google

We arrived at a hasty decision to move not just house but country, having viewed & purchased a villa in Cyrprus in March we were really unsure how to proceed. We didn't want to spend months with the house on the open market, sales falling through and the prospect of keeping an unoccuped house heated through winter. Nor did we want viewers trooping through the house whilst we were living in it and, packing the things up which we were shipping to Cyprus. So auction via Paul Fosh was the natural choice. Angie visited the house and gave us her thoughts on price which we readily agreed with. We arranged with Angie that we would post her the house keys when we left UK in May and she would then get photo's and a video done ready for auction in August. Sales documents we needed to sign was all done digitally no need to visit the office or print/sign/scan/email documents, very slick indeed. We had the pleasure of watching the online auction and the sale of our house. We found it a very positive experience, we had good communication with Angie and the team and we are so pleased we made what was for us the right choice of how we sold the house.

Graham · 21 June 2023

Agent replied · 20 June 2024

Hi Graham, Thank you very much for your 5-star review Given your circumstances we were delighted to get your property through the auction as planned and the result you were looking for. Since moving our auctions online it's definitely made situation like yours a lot easier to manage and ensure everything runs smoothly. We're also glad that you found the auction itself exciting, as do we. We'll ensure that your kind words are passed onto Angie and the Team. We hope you have settled into your now home in Cyprus and wish you all the luck for the future Kind regards The Paul Fosh Team

5/5

Google

Hi The experience of using Paul Fosh Auction was a very positive one. Gemma Vaughan gave me a lot of advice and walked me through what would happen at Auction. Answered any Questions I had when I contacted her. Gemma phoned me when the property I was selling was getting bid on and was going up and up. She was so excited when it sold knowing how much it meant to me. I would like to say Thankyou to Gemma and the Team at Paul Fosh. Kind Regards Christine

Christine · 21 June 2023

Agent replied · 20 June 2024

Hi Christine, Thank you for your 5-star review. We're delighted that we could create such an enjoyable experience for you and were over the moon with the result we had on your property. We'll be sure to pass your kind words on to Gemma V and the team. Kind regards, The Paul Fosh Team

5/5

Google

Amazing experience. I was lucky enough to of been advised by Sean. He kindly walked me through the requirements of an auction. The photos & video were excellent. The auction was a huge success & my property sold 15% above reserve price. I had the property with an estate agent for 2 years with no success. In future I will always go to Paul Fosh & can’t recommend them highly enough. Thank you Sean !

Jimmy · 21 June 2023

Agent replied · 20 June 2024

Hi Jimmy Thank you very much for your 5-star review and kind words We were delighted to see the result that was achieved for your property. We know Sean mentioned how great it was working with you so we're thrilled that you were happy and enjoyed the process. We'll be sure to let Sean know of your kind words Hopefully, we'll see you again soon for your next property Regards The Paul Fosh Team

5/5

Google

I have ,recently… yesterday in fact, sold a property via Paul Fosh Auctions. During this process, which was new for me, as it was an on line auction I was massively impressed by both Sean Roper who visited the property and took the photos and had the necessary chat regarding the reserve and potential sale price that we could, realistically, hope to achieve. His accuracy was uncanny or incredibly knowledgable. I think the latter. I have previously both bought and sold with Paul Fosh Auctions but in the old fashioned way where you attend and stick your hand in the air to bid . My apprehension was completely unfounded as Gemma made every step so easy. I’m not skilled with computers but I managed it without any of my normal cold sweats. I can wholeheartedly recommend Paul Fosh and his super team and especially Sean and Gemma who have made the whole experience painless and successful. A full 5 star review definitely deserved. Paul Blackwell

Paul · 10 October 2024

5/5

Google

I sold my house through paul fosh auctions and I cannot recommend thier services enough I purchased my house through them years ago where I met Sean Roper who took the time to explain and help me all the way the process and we have kept in touch over the years So when it came to sell my house i had no hesitation in calling on Sean to ask his advice Again he explained everything no pressure just good old fashioned honesty He made no promises and helped me through the selling process even though he had leave he called me personally and gave me the name of the person to contact Gemma called me to introduce herself and give me an update what service My house sold for a really great price I believe it reached its figure due to the excellent team at paul fosh auctions not just the way they market but the personal touch Sean and Gemma give nothing was to much trouble and after the auction both Sean and Gemma called me to make sure I was happy and if they could do anything more I have no reservations in using them again nor recommending them to anyone else in either buying or selling thier house/home If you are thinking of buying or selling give Paul Fosh auctions a call ask for Sean Roper or Gemma Quinn you will not be disappointed Sean will give you a great service no fancy useless bows a true gentleman who cares about you A big thank you to the whole team but to Sean and Gemma a personal thank you You are a credit to you profession Many thanks Chris Taylor

Chris · 21 June 2022

Agent replied · 20 June 2024

Hi Chris, Thank you very much for the 5-star review We have to say we're blown away by your incredibly kind words. It's fantastic to get feedback like this as it makes all the hard work worth-while. We're immensely proud of the team we've built here and the effort they put in to offer the best possible service. We're delighted at how happy you were with your experience with us and hope to see you again very soon for a future auction. We'll be sure to pass on your kind words to Sean, Gemma and the rest of the team If you have any questions in the meantime, please do not hesitate to contact us Regards The Paul Fosh

5/5

Google

If you're looking to sell your property at auction, I highly recommend contacting Paul Fosh Auctions. Extremely professional and helpful throughout the entire process, Gemma Quinn -Morris and Sean Roper made the sale seem effortless. They are both great communicators who were extremely fast to respond to any concerns. It was the first time I had used an auction service. The affiliation with local conveyancing solicitors to provide the legal packs was also very convenient. Thanks for the great service and of course the result!

Susanne · 21 June 2022

Agent replied · 20 June 2024

Hi Susanne, Thank you for the 5-star review We know that a lot of people are apprehensive about using auctions for the first time so we're delighted to hear that you enjoyed the whole experience. And we were also very pleased with your result. We'll be sure to pass your kind words on to Gemma, Sean and the rest of the team. We hope to work with you again in the near future Regards The Paul Fosh Team

5/5

Google

I have used Paul Fosh auctions to sell properties on numerous occasions over the past years and have found them to be friendly, professional auctioneers. The online auctions are a great success, with high property profile, great marketing and excellent prices achieved. I recommend Paul Fosh auctions and will be using them again, and have several properties booked in for auction in 2021. May 2022 update - just sold another property through Paul Fosh auctions. Sean and the team have provided exceptional service, great marketing and excellent online auction platform. Yet again achieving a sale nearly 100% over the reserve price.

Paul · 21 June 2022

Agent replied · 20 June 2024

Thanks for your kind words, Paul! May 2022 update - It was great working with you again Paul. We were over the moon to see the result you got on your property. We look forward to working with you again in the near future Regards The Paul Fosh Team

5/5

Google

Paul Fosh are a great firm to do business with. I have bought and sold property with Paul Fosh for many years. They give instant realistic assessment of property values. Sean Roper was with us the next working day when we told them we wanted to sell a property. He arranged for it to go into the next sale and within literally weeks the property was sold and it went for way over the reserve price. Gemma in the office is equally efficient and has her finger on the pulse and is very professional. She keeps you fully informed and ensures that all paperwork is in place in good time. The photographer and video cameraman was also very flexible and did a great job. The website is very easy to navigate and in the lead up to the sale they send you a statistical breakdown of the level of interest. It is exiting at the end, a bit like cheering on a winner at the Grand National. To cap it all I had a phone call from Mr Paul Fosh just before the sale started wishing me luck. Thanks to all at Paul Fosh Auctions, we will buy and sell property with you again for sure.

Paul · 21 June 2022

Agent replied · 20 June 2024

Hi Paul, As always it's been an absolute pleasure working with you at our recent auction. We'll make sure that Sean, Gemma and the rest of the team get to see your very kind words. We're also thrilled to hear that our vendors enjoy auction night as much as we do. The analogy of cheering the winner on at the Grand National is exactly how we all are on auction night. We look forward to working with you again in the near future Regards The Pul Fosh Team

5/5

Google

Having used Paul Fosh Auctions on numerous ocassions previously once again a 5 star service . Sean and Gemma were in constant communication with me to make sure that I was updated at all times. I would not hesitate in recommending Paul Fosh Auctions to anyone that is selling a property as they will get an excellent service from start to finish . Once again many thanks

Russell · 26 July 2023

Agent replied · 20 June 2024

Hi Russell, Thank you very much for your 5-star review We're delighted that we've been able to provide you with a great service once again and are thrilled with your very kind words. As a business, we thrive to create the best and most enjoyable selling process possible so it's great to hear we were able to do that on more than one occasion for you. We'll be sure to pass on your kind words to Sean, Gemma and the rest of the team Kind regards The Paul Fosh Team

5/5

Google

From start to finish putting my parents house up for auction. Was stress free .That is down to Shaun and Gemma, making the experience easy and straightforward. Thankyou Shaun and Gemma for your help and professional service .I would recommend using Paul Foush Auctioneers if you want a stressful sale regards Karen happy customer

Karen · 22 March 2024

Agent replied · 20 June 2024

Thank you for the review, Karen! We're so glad you had a smooth sale.

5/5

Google

Following the recent Paul Fosh Auction into which I entered a property. Once again Sean Roper offered an exemplary service. Sean is always kind, considerate and very efficient. His advice is always sound and accurate. During my many years of buying properties and selling one or two from Paul Fosh Auctions. I find myself requesting Sean as he understands the nature of my business. However Sean could not carry out his service to such a high degree without the very efficient Admin team involving Gemma Quinn. Many thanks once again.

David · 21 June 2021

Agent replied · 20 June 2024

We’re hugely appreciative of this brilliant review, David! Thanks 🙏🏼 …

5/5

Google

I can't stress enough just how good the service we received from Paul Fosh Auctions has been. Debra Bisley took care of the auction of our property and from start to successful sale was in complete control with advice, guidance and prompt updates. We didn't have to lift a finger. A big thank you to Debra for your help and support and if you have a property to auction I wouldn't recommend using anyone else!

Adrian · 26 July 2024

5/5

Google

I was very impressed with Paul Fosh Auctions. Debra, Jackie, Heidi and the team were efficient, helpful and friendly; they guided me through the sale process for a commercial property very smoothly. There were no delays and any queries I had were always responded to promptly. When an issue over the EPC arose they were very helpful in assisting me to find an assessor at relatively short notice. Highly recommended.

Peter · 10 October 2024

5/5

Google

Having bought and sold property through Paul Fosh Auctions, I can genuinely recommend them. Sean Roper and Gemma Quinn were exceptionally helpful, courteous at all times and refreshingly genuine. They guide you through the whole process of buying and selling, aid with solicitors and legal packs. Many thanks for a stress free process. I would highly recommend Paul Fosh Auctions.

Paul · 16 December 2024

2/5

Google

Honestly the worst experience I have ever had with the letting company. Went to a viewing then got told I can’t just ask to rent the property I’ll have to wait to be informed they’ll call me if my application is taken further. I never got a call back so thought I’d ask, got told I don’t have a big enough income so they weren’t gonna progress. I asked why waste my time you would have known this before I went to the viewing as they asked for all GDPR info such as income. In response I got told sorry that’s just how it is before the woman just hung up. I’ve never been more disappointed, this lack of communication and rude customer service. I honestly feel disrespected by the Paul Fosh group and this poor process.

Lucielle · 24 September 2024

Agent replied · 24 October 2024

Hi Lucielle, thank you for taking the time to leave a review and I'm sorry to read this. We have checked with the Lettings team and there is no record of you viewing a property with them. Please feel free to email our head of lettings at nick@paulfoshlettings.com to provide further information so that we can investigate this for you.

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Questions about Paul Fosh Auctions

How many reviews does Paul Fosh Auctions have?

Paul Fosh Auctions's Newport office has 228 reviews across two platforms: 227 on Google, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Paul Fosh Auctions's rating?

Paul Fosh Auctions is rated 4.7 out of 5 across all 228 reviews, and 4.7 out of 5 on Google from 227 reviews, checked 9 October 2026.

Where is Paul Fosh Auctions's Newport office?

Paul Fosh Auctions, 108 Lower Dock Street, Newport NP20 2AG.

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