Every review we hold for the Newport office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAbsolutely disgusted with our experience of this company we have damp in the house every bit of plumbing in the house leaks and then they want to inspect the property - by this they mean walk round aimlessly (with shoes on on carpets) vaguely listen to any concerns and leave with no action - when this was raised on the phone to a guy called Richard who comes to ‘inspect’ your property he was then rude and called me a liar about having to take time out of work to inspect when actually it was my partner that had to come home early as they have no consideration for working people don’t do weekends or after half past 4 but this is a ‘must’ every 3 months ! Absolute joke of a company and would advise any landlords to steer well clear as the money your tenants are paying for this service is NOT well spent !
Dan · 26 August 2019
★★★★★ 5/5
FacebookI would 100% recommended let’s move. The Lettings and Negotiations Department were amazing! 10/10 - The Service really matched the home.
Jacob · 15 March 2022
★★★★★ 5/5
GoogleFantastic Service everything was so straightforward from start to finish
Ray · 29 July 2025
★★★★★ 5/5
GoogleI've been with Let's Move for over two years, and from my experience, they are one of the best agencies to rent from. They are easy to deal with and always take immediate action on any repairs.
Csaba · 25 July 2024
★★★★★ 1/5
GoogleI rang them to book a viewing to rent a property, they took all my details and told me they arw going to ring me once they are staring doing viewings. Next day when I rang the office they said that the property is no longer available as they received an application already. I asked the lady why they didn't ring me as promised and she didn't say anything.
Not professional, I do not recommend!NegativeProfessionalism
123456789 · 25 August 2020
★★★★★ 5/5
FacebookDenise is excellent - above and beyond always and a pleasure to deal with.
Mitchell · 21 October 2022
★★★★★ 5/5
FacebookDenise is excellent - above and beyond always and a pleasure to deal with.
Mitchell · 21 October 2022
★★★★★ 5/5
GoogleLaura was brilliant and went above and beyond to help me.
Highly recommend these guys!!!
Dean · 25 August 2022
★★★★★ 5/5
FacebookLaura was smiling and made us feel very welcome. She was open and honest and very helpful
Sam · 17 May 2022
★★★★★ 5/5
GoogleThe First time I’ve used let’s move and I can not fault a single thing! Not only did the process go through quickly and smoothly I was always kept in the loop on what was happening and even with covid everything was safe and done online which makes everything easier . Definitely the estate agents to use in Newport 100% I will be using them again.PositiveResponsiveness, Quality, Professionalism, Value
Lauren · 25 August 2021
★★★★★ 5/5
GoogleMy wife and I rented a property via Let's Move Newport. Living in Spain at the time I expected a few problems, but none at all. All the staff were very helpful, kind, understanding and kept us up to date at all times. The whole process was made so easy, I cannot fault them at all. Highly recommended. Thank you all.PositiveResponsiveness, Professionalism
John · 25 August 2022
★★★★★ 5/5
GoogleThey have done a fantastic job managing my rental property for several years ensuring the property is always occupied and handling all the administrative tasks. It's been a great service and I believe both myself, as landlord, and the students, as tenants, have been treated professionally and fairly.
Todd · 25 August 2023
★★★★★ 5/5
GoogleExcellent company. Very professional and answered all my queries when needed. Recomended. Thanks
Phil · 16 April 2025
★★★★★ 5/5
GoogleQuick response for enquiries, very friendly staff and were great to do a viewing with. Denise in particular was very attentive, regularly checked in and very passionate about helping customers find their perfect home.
I look forward to receiving further updates from her and fingers crossed we can find our forever home with let’s move. Thanks again!
Holly · 25 August 2022
★★★★★ 5/5
GoogleExcellent service from Liz and the Let’s Move team. Thank you so much for helping us finding us such a wonderful home!
Caroline · 18 November 2024
★★★★★ 5/5
GoogleI contacted Denise while I was still living abroad. I was desperately looking for an accommodation to start living after I moved to the UK. She was extremely helpful, guided and informed me after each step. Thank you very much, I deeply appreciate her help!
Şebnem · 25 August 2023
★★★★★ 5/5
GoogleHave just came out of a tenancy of around 7 yrs with Lets Move in Newport
Throughout the help and staff professionalism has been first class, Craig, Gareth the property manager cannot recommend enough
Peter · 26 April 2024
★★★★★ 5/5
Facebooklets Move have been great, Liz specifically has been really helpful and communication has been great start to finish, cannot recommend them enough !
Jak · 14 October 2024
★★★★★ 5/5
GoogleLet’s move have been really helpful for my first rental property with them. I’ve found their response time surprisingly quick and they’re always so polite!
Olivia · 25 September 2024
★★★★★ 5/5
FacebookLet’s move have been really helpful for my first rental property with them. I’ve found their response time surprisingly quick and they’re always so polite!
Olivia · 24 September 2024
★★★★★ 5/5
FacebookHad a viewing with Denise today, found her to be very welcoming and accommodating. Very knowledgeable about both the property and the area whilst she took her time to share as much information as possible about the property. Lovely to meet her and hopefully have more interactions with her and the estate agents in the future!
Alice · 28 July 2022
★★★★★ 5/5
FacebookQuick response for enquiries, very friendly staff and were great to do a viewing with. Denise in particular was very attentive, regularly checked in and very passionate about helping customers find their perfect home.
I look forward to receiving further updates from her and fingers crossed we can find our forever home with let’s move. Thanks again!
Holly · 13 June 2022
★★★★★ 5/5
GoogleFriendly and efficient letting agents. Happy with everything, thank you.
Elizabeth · 16 April 2025
★★★★★ 5/5
FacebookGreat experience all round liz at newport was great at sorting everything i would recommend lets move they are very good 😊
Dean · 11 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
