5/5
TrustpilotPhil is really friendly done his job
Phil is really friendly done his job! He is always very helpful! Thanks him again
Trusted Agent profile · Newport
Hill Residential Limited Newport reviews
★★★★★
1,372 reviews across 1 platform
London Road, Newport, CB11 3PN
Hill Residential Limited's office in Newport, at London Road, is rated 4.9 out of 5 across 1,372 reviews on 1 platform.
Reviews
Every review we hold for the Newport office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMichael Perry was fantastic
Michael Perry was fantastic. Professional and on time. Completed the works to a high standard.
5/5
Trustpilot5 stars for Michael Chapman
5 stars for Michael Chapman who came and did a beautiful job on resealing my shower. Also excellent service from Janki in the head office who helped me organize it on short notice. Advice for people moving into Hill homes - check all your mastic and grouting. If you do not do this in your first week after moving in, you are in for an uphill battle to get it sorted.
4/5
TrustpilotBen Aken is vey professional and a nice…
Ben Aken is vey professional and a nice man.He performed this job efficiently and we are very happy about it.
5/5
TrustpilotSimon was good
Simon was polite, punctual and friendly. When the job was completed, he gave me relevant aftercare information.
5/5
TrustpilotMichael has a very good workmanship
Michael Chapman has a very good workmanship. He is punctual, polite, very neat and tidy. He plans his work in details and efficiently, after he finished every job, he cleans up all mess and tidy the place.
Agent replied · 10 June 2024
Hello Karen, We're thrilled to hear Michael provided you with an excellent experience.Many thanks, Hill Customer Service
5/5
TrustpilotMichael Chapman was very friendly and…
Michael Chapman was very friendly and professional. He did an impeccable job!
5/5
TrustpilotGraham is a great handyman
Graham is a great handyman. Complete the works efficiently and professionally.
5/5
TrustpilotAndy Delaforce is an asset to your…
Andy Delaforce is an asset to your company, so helpful with great workmanship. Nothing is too much trouble.
5/5
TrustpilotSimon is great and very professional
Simon is great and very professional. You are the best. Many thanks
5/5
TrustpilotThanks a lot "Faik"
We would like to express our sincere thanks to "Faik" for his professional works each time. His positive spirit, honesty and workmanship always impressed us the most. He is definitely an important asset to "Hill". I do wish him all the best and success. With Best RegardsThe Leung's family
Agent replied · 10 June 2024
Hello The Leung Family, We are happy to hear you received such a great service from Faik. Your review is greatly appreciated, and we will be sure to pass on your kind words.Many thanks, Hill Customer Service
5/5
TrustpilotVery Professional and completed the…
Very Professional and completed the jobs required with great care and detail. Kelvin was very polite and pleasant.
5/5
TrustpilotSpeedy fix of the doors by Bradley
Bradley Sullivan came on time as expected. He inspected the door and immediately found the problem and fixed it in no time! Thanks Bradley!!
5/5
TrustpilotPhil is always very helpful and polite…
Phil is always very helpful and polite and does a great job with any repairs.
5/5
TrustpilotFaik was very helpful in assisting and…
Faik was very helpful in assisting and cleaning the mould in our house. He was very diligent in his work!
5/5
TrustpilotExceptional service. Thank you.
I made a simple telephone enquiry which was immediately answered by Angela, who was extremely polite, knowledgeable and professional. It was impressive that the system allowed her to access my details with no delay, and to answer my question comprehensively. A pity phone calls to other organisations are not this efficient and actually enjoyable !
5/5
TrustpilotAssisted by Alan Deadman
Alan was very helpful, friendly and knowledgeable. Fixed a number of my issues quickly and efficiently. Very happy with the service I received.
5/5
TrustpilotThanks to Simon
Simon Cowdrey was extremely helpful and professional, great quality job - thank you!
5/5
TrustpilotGreat Experience
Richard was very polite, conscientious and resolute in getting the issues fixed. Thanks very much!
5/5
TrustpilotHigh quality costumer service and repairs done
James Lennox has recently came to do repairs in my house organised by Hills costumer service. He was great, very attentive, clean and fast in finding the pieces needed to do the replacements. He has also being great giving me suggestions for things I would like to do for the house.
Agent replied · 24 August 2024
Hello Miss Quintana, Thank you for taking the time to leave a review. It's good to hear when our customers give positive feedback, we will make sure your kind words are passed on to James.Many thanks,Hill Customer Service
5/5
TrustpilotFaik and Richard were great
Faik and Richard were great. They provided a superb professional job being friendly and trustworthy. A1
5/5
TrustpilotFriendly Michael Perry Real Customer Focus
Friendly Michael Perry came to resolve the pointed issues with care and skill asking before moving to the next step if we were satisfied with the work. Above and beyond, Mr. Perry brought a smile and made us smile showing confidence making us also feel confident on HILL.Forwarding nexts steps to Hill, we now hope he’s the one coming back.
5/5
TrustpilotThanks for Michael Chapman
Thanks for Michael Chapman come to my house as scheduled. He has been very kind and fixed the door of my dish washer with great care. He is very polite and helpful to answer my other enquiries. I am very happy for his great service.
Agent replied · 10 June 2024
Hello Mr T Leung,Thank you for taking the time to tell us about your recent visit from Michael. We will share your feedback with him.Many thanksHill Customer Service
5/5
TrustpilotBarry (from Hill) a real professional!
Barry (from Hill) demonstrated real professionalism when fixing a fault with the front door. He explained that there were two or three potential issues that could be addressed in order to fix the problem. He went on to correct all three of the underlying issues (and also finally adjusted the latch mechanism to improve the ease of use of the lock).His approach was very thorough and professional.
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