Crook and Blight reviews

★★★★★ 5/5

Google

I had a wonderful experience with Crook and Blight Estate Agents. Becky and Aimee were absolutely fantastic throughout the whole process. They were professional, friendly, helpful, and always quick to respond to my questions. They made everything easy and stress-free, keeping me informed every step of the way. Their excellent communication and genuine care made a real difference, and I truly appreciate all the support they gave me. I would highly recommend Crook and Blight, especially Becky and Aimee, to anyone looking for a reliable and professional estate agency. Thank you both for your outstanding service! Denisa

Denisa · 22 July 2026

★★★★★ 5/5

Google

The experience of selling my property through Crook and Blight has been excellent from start to finish. My main points of contact were Nieve, Ellie-Mai and Holly. Nothing was ever too much trouble even when I was out of the country for 3 months. Feedback from viewings was good and responses to emails were always helpful and quick. James and George were great on giving advice on valuations and getting some great photos on the website. Would definitely use again.

Jan · 22 July 2026

★★★★★ 5/5

Google

It’s been a really difficult process to get to the stage of offer accepted on the house we’re purchasing, through no fault at all of Crook & Blight. Against the odds, Nieve and the team have done an amazing job of playing middle man in a difficult situation to get us to this stage. It’s been a hard won battle and we can’t thank everyone at Crook & Blight enough for getting us here. Now on to what we hope will be a smooth sale. I’m sure the team will continue to be extremely communicative and helpful, as they have been so far. Thank you all, especially Nieve!

SLB · 22 March 2026

★★★★★ 5/5

Google

Anthony was an absolute pleasure to work with. He was professional, friendly, and incredibly helpful. He always made himself available to answer questions and kept communication clear and timely, which made what can often be a stressful experience feel much smoother and more manageable. His knowledge of the property and the local area was excellent. What really stood out was how approachable and supportive he was. Nothing ever felt like too much trouble, and he genuinely cared about making sure everything went well for both sides. I would highly recommend Anthony to anyone looking to buy or sell a property. His professionalism, reliability, and positive attitude made the whole experience a very positive one.

Joe · 22 March 2026

★★★★★ 5/5

Google

We’ve had a really positive experience with Crook and Blight. Becky, Holly, and Aimee in the office were fantastic, always quick to respond to our many questions and very flexible in arranging viewings around our schedule. Anthony showed us around the property on two occasions and was brilliant both times. The first viewing happened when our daughter was in hospital, and he was very considerate, highlighting the key points of the property so we could get back to her quickly. On the second visit, when our daughter joined us, Anthony was just as patient and engaging, even taking the time to answer all her enthusiastically babbled “questions.” Since moving in, any queries or issues have been handled promptly, and the maintenance team has always been polite, efficient, and knowledgeable. Overall, the whole team at Crook and Blight made the process smooth and stress-free. I would happily recommend them to family and friends.

Darian · 20 October 2025

★★★★★ 5/5

Google

Anthony was an absolute pleasure to work with, professional, friendly, and incredibly helpful throughout. His communication was excellent, and his knowledge made the whole process smooth and stress-free. I wouldn’t hesitate to recommend Anthony to anyone buying or selling a property!

Rom · 22 August 2026

★★★★★ 5/5

Google

Have rented a property through Crook and Blight for the last 11 years. I honestly cannot fault the rental team and in particular Becky , always prompt in replying to issues and always very professional and courteous. I am currently in the process of purchasing the property i was renting and i have to add everyone there has been amazing in helping me through the process. Such good customer service is a rare thing indeed 🙏

Gary · 20 October 2025

★★★★★ 5/5

Google

Anthony has shown us around two homes since we have been looking. Anthony is very welcoming, honest and does not rush you looking around. Anthony is polite and talks to you more than if you are a number, we have had our baby with us both times and he has always made a conscious effort to acknowledge her. Really nice person and makes viewing properties a lot less stressful :)

Demi · 20 November 2025

★★★★★ 5/5

Google

Nieve has been absolutely brilliant throughout our viewings. She’s friendly, professional, and made us feel completely at ease while showing us around the properties. She was knowledgeable, answered all of our questions, and gave us the time and space to properly take everything in. A really positive experience so far, thank you!

Matthew · 1 April 2026

★★★★★ 5/5

Google

Crook and Blight (C&B) did a great job for us selling our house. James Crook visited to provide a valuation and some advice on landscaping work, that would increase the appeal of the property, which was much appreciated. Following completion of that work the property was very promptly marketed and C&B were quickly able to generate a lot of interest. This resulted in a sale at the asking price (a slick piece of sales negotiation by Ellie-Mai) within a very short period. The sale progressed smoothly through to completion. All stages of the sale process were handled promptly and very professionally. I wholeheartedly recommend C&B's services. Many thanks for all of their help to James, Holly, Nieve, Becky, George and Ellie-Mai. A job well done!

Craig · 20 November 2025

★★★★★ 5/5

Google

I have recently chosen crook and blight to manage a rental property for me. So far their customer service has been excellent. Big thanks to Becky and Aimee who have been keeping me updated and informed about the process and have been very patient with all my questions. They’ve been supporting me with finding new tenants and hopefully will secure a new tenant soon. I would highly recommend anyone to use this agency if you want great service!

Fran · 20 June 2025

★★★★★ 5/5

Google

We recently sold our property through Crook and Blight and couldn’t be happier with the service we received from start to finish. The entire team was professional, responsive, and supportive throughout what can often be a stressful process. Communication was excellent, and we always felt informed and reassured at every stage of the sale. A special thank you goes to Ellie-Mai, who was outstanding throughout. She was always approachable, proactive, and willing to help. Her support, patience, and regular updates made a huge difference, and she played a key role in keeping everything moving forward smoothly. We are incredibly grateful for all of the hard work and dedication shown by the team and would highly recommend them to anyone looking to buy or sell a property.

James · 22 July 2026

★★★★★ 5/5

Google

Special shout out to Ellie-Mae who helped our process of buying our first home as smoothly as possible. Ellie-Mae was always available to pick up emails and answer the phone to us when needed. Also big thanks to Nieve! Nieve took us around the house the 2nd time and was absolutely fantastic such a lovely girl and helped us with all our questions again thank you!

Eve · 20 October 2025

★★★★★ 5/5

Google

I honestly can’t recommend Ellie Mai enough! From start to finish of our move, her service has been absolutely amazing. She was always at the end of the phone or replying quickly to emails, which made such a stressful process feel so much …

Kate · 22 April 2026

★★★★★ 5/5

Google

I live in the USA and had the pleasure of working with Crook and Blight Estate Agents. My estate agent James Crook and Ellie Mai Evans, the sales progressor, are an exceptional team that handled the sale of my plot of land on Ridgeway Hill in Newport, Wales. Crook and Blight handled all the online marketing for the plot of land, including on their own website and two other top property platforms. James and Ellie Mai sifted through numerous enquiries to identify the one serious buyer who ultimately completed the purchase. Throughout the process, James and Ellie Mai were excellent communicators, providing great advice on pricing and marketing strategies and coordinating with the buyer and solicitor. While I remained in the USA throughout the whole process, Crook and Blight took care of everything, including finding me a landscaper to periodically mow the plot and keep the property looking attractive in the residential neighbourhood. I highly recommend you choose Crook and Blight Estate Agents; they are excellent!

JOHN · 20 March 2025

★★★★★ 5/5

Google

We couldn't be happier with the service we received from Crook and Blight team. Our house sold on the very first viewing, thanks to George's brilliant work in listing the house online and helping us prepare to list it, as well as the agent that did the viewing on the day. A special mention goes to Holly, who has been exceptional throughout the entire process. Her support, dedication and clear communication are the reason we got through to exchange of contracts when we did. We felt supported by the Crook and Blight team every step of the way and we couldn't recommend them highly enough!

Amy · 20 March 2025

★★★★★ 5/5

Google

We purchased our home two years ago with Crook and Blight and the service was outstanding. We never felt at any point the priority was with the seller and they did their utmost to help us complete the sale whilst working through the difficult challenges buying a house can bring. They basically bent over backwards for us. After two years, we had to rent our house. We checked out the local competition for lettings and Crook and Blight won hands down. They are a small family business and they don’t have a never-ending charge list, the prices are by far the most competitive and they will accommodate your needs whilst looking after the renter. Their customer service skills are exceptional and we could not thank Bethan and the team more for all the service they have given.

Imogen · 22 March 2023

★★★★★ 5/5

Google

I purchased a property from Crook & Blight. They had to wait a year to complete on the sale due to two of my buyers pulling out. The staff at Crook & Blight, especially Elli Mae showed great patience and understanding throughout, and now, having moved into my new property, I am absolutely thrilled with my new home.

Sabre · 20 September 2025

★★★★★ 5/5

Google

Crook and Blight have been professional and friendly in helping us search for a home to rent in Newport. Aimee has been in good communication with us from early on in the process and makes every effort to accommodate us for viewings. Anthony is a friendly and knowledgeable when it comes to viewing properties. The quality of properties on offer is high. Thank you for your help so far, team.

Matthew · 2 May 2025

★★★★★ 5/5

Google

Anthony is an awesome agent! Very friendly, professional, and extremely accurate in his descriptions. He showed the property with confidence and clarity, and everything he explained matched exactly what we saw. …

Remo · 22 April 2026

★★★★★ 5/5

Google

The whole team at Crook and Blight have been fantastic through my house sale, from start to finish. In particular Ellie-Mai, she has been my main point of contact, and is very approachable, nothing is too much and she's been very responsive when I've needed to email. I would highly recommend them! Thank you all very much for getting my sale overline, and this be as stress free as much as possible!

Charlotte · 20 March 2025

★★★★★ 5/5

Google

The lettings team at Crook & Blight, especially Becky and Aimee, provided a friendly, approachable and helpful service and worked tirelessly to find suitable tenants for our rental property. Thanks very much for all your hard work.

Andrew · 27 February 2026

★★★★★ 5/5

Google

Becky always provides an excellent professional service, Becky and the team go over and above. Nothing is to much trouble, even answering my queries after the office has closed. I have worked in lettings for over 30 years and have a lot of experience with letting agents over the years. I must say I have found the service the best. I will definitely continue to use their services going forward.

Katherine · 20 March 2025

★★★★★ 5/5

Google

What an amazing estate agent. Anthony was amazing - after experiencing pinkmove (who were vague and unclear), this was a breath of fresh air. Anthony knew everything we wanted to know about the house we viewed, and it almost felt like we were being shown around by the owner. I have absolutely no doubt in my mind concerning crook and blight, and Anthony was so good and so informative we made an offer there and then. If only more estate agents cared like these. We look forward to completing our journey with this estate agent.

Rhian · 2 October 2022