Trusted Agent profile Β· Newmarket

Jackson Stops Newmarket reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

599 reviews across 2 platforms

168 High Street, Newmarket, CB8 9AJ

Jackson Stops's office in Newmarket, at 168 High Street, is rated 4.7 out of 5 across 599 reviews on two platforms, including 111 Google reviews rated 4.8.

Google logo

4.8 / 5

111

Reviews on Google

This office

Trustpilot logo

488

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newmarket office, from every platform, shown as written. First names only.

5/5

Trustpilot

Best Lindfield estate agent

Many thanks for your professionalism and sound market advice. You’re a great team and fun to work with. We are delighted you have secured a fantastic result for us in terms of both price and speed of sale - it took less than 8 weeks from the start of marketing to exchange and a further 2 weeks to completion which smashed our expectations.

PHILIP Β· 26 September 2025

Agent replied Β· 7 June 2026

Dear Philip, thank you for your five star review of Jackson-Stops and we delighted to read about your fantastic experience. With best wishes from Jackson-Stops.

5/5

Trustpilot

Ideal letting agents - knowledgeable, efficient and good value

I started renting my first property in 2019, with Simon Roberts of Jackson Stops as my agent. Simon vetted and found me good tenants, he dealt rapidly with any household issues and managed all aspects of the let. He was also a font of knowledge. I learned so much, and my experience was so positive that I invested in another property. Again, Simon was invaluable with advice on properties to consider, and those to avoid, getting tenants and managing the let. Their charges are reasonable, and I'm now looking to expand my portfolio further. Thoroughly recommend.

G Β· 10 January 2022

Agent replied Β· 10 June 2024

Thank you for taking the time to write such a glowing review of our Woburn lettings team, highlighting Simon's professionalism, knowledge and expertise. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

My Experience with Jackson Stops.

My Experience with Jackson Stops in Hale Cheshire is excellent, they are the only estate agent I would recommend. They are professional, personal and efficient. To a degree top of the league as far as Estate Agents are concerned. Its a pleasure dealing with them and especially the expertise of Anthony. I recommend you call them for selling or buying a property.Jaki Boyle.

Jaki Β· 15 September 2023

Agent replied Β· 10 June 2024

Dear Jaki, we're delighted you left a review for our Hale team and we're pleased to hear that they are the only agent you would recommend. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Toby & Guy in Mid Sussex - Top Team

Toby, Guy and their whole team in Lindfield (Mid Sussex) Jackson-Stops provided an excellent value for money service for us, which completely took the stress out of selling the property. Their friendly advice was invaluable and once we had a buyer and most agents think their work is done Toby went into overdrive, liaising with all parties as well as third parties to smooth the process, right through to completion. Top team, highly recommended.

Stephen Β· 9 September 2022

Agent replied Β· 10 June 2024

Hi Stephen, we are so pleased to hear you felt the service you received was excellent value for money, and that our Mid Sussex team took away the stress for you. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

New property management team is very helpful

They had some changes in the team, so we had our ups and downs but since Sylwia Chlopek (property manager) joined the team the experience is always very positive. Great communication, never leaves you hanging and super professional.

D Β· 23 April 2026

Agent replied Β· 7 June 2026

Thank you for your five star review of Jackson-Stops.

5/5

Trustpilot

Fantastic from start to completion!

I cannot Thank Lottie enough for her dedication of the sale of our home, from the very beginning to the completion, the communication was outstanding, the marketing of the property was amazing and our house sold within just 2 days of going on the market.I have brought many properties over the years and used other agents before, but I would never use another ever again. Lottie was spectacular and is a credit to Jackson-Stops of Newmarket...... we need more Lottie's in this world. 10/10 Thank you Lottie 🀩

Philip Β· 3 November 2021

Agent replied Β· 10 June 2024

Dear Philip, thank you for taking the time to write such a glowing review of our Newmarket team, highlighting Lottie's professionalism and effectivenes in particular. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Thank you all so much for such a…

Thank you all so much for such a thoughtful momento and for working so hard to secure the sale of our house. We are recommending you to everyone!

AMM Β· 3 July 2026

Agent replied Β· 24 September 2026

A wonderful five star review - thank you!

5/5

Trustpilot

Professional, Straightforward & very Responsive

Professional, Straightforward & very ResponsiveAs buyers, we were impressed that Jackson-Stops Barnstaple were, unfailingly, all of the above. They struck a great and hard to strike balance of working for us as buyers and their original client, the vendors. We made it clear that we had a looming stamp duty deadline and they clearly worked hard to help us meet it. Particularly of note is how very responsive they are, which really help to speed the process.A very pleasant transaction and thanks gain for helping us meet that deadline.Impressed by the service we enjoyed and would be pleased to deal with the Jackson-Stops Barnstaple team again.

Tim Β· 20 October 2021

Agent replied Β· 10 June 2024

Dear Tim, thank you for sharing your experience of our Barnstaple team, it's clear their hardworking and professional approach to business shone through for you. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Outstanding Professionalism

I can't rate Jackson-Stops Barnstaple enough. From the initial visit through to the completion, James & Ria were so professional (something that is often lost in these times). Our sale was of a non-standard property and I was worried that we would waste a lot of time but they vetted viewings perfectly. Their communication of viewings, offers, negotiations and the progressing of the legal side was outstanding. We sold "the village in a village" within 3 weeks and completion within a further 15, with Covid-19 and stamp duty pressures adding to the process. This is the first property sale I've ever had (and there have been a few!) where I actually believed the estate agents were working on my behalf. Would definitely recommend!

Paula Β· 27 September 2021

Agent replied Β· 10 June 2024

Dear Noel, thank you for your review of Ria and James at our Barnstaple branch, we're proud to read your description of the service they provided, crediting their committment and professionalism every step of the way. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

A rarity - an honest and efficient estate agent

Anthony was brilliant. Throughout the process he was friendly, helpful and honest. He was knowledgeable on our property, the area and the market. And he was great to work with. Having spoken to a lot of agents during our search he is everything that you don't associate with estate agency. I would thoroughly recommend him to anyone looking for an agent.

Simon Β· 26 September 2023

Agent replied Β· 10 June 2024

Dear Simon, thank you for your review. It's wonderful to hear about your experience and we're pleased that you felt the service you received was friendly, helpful and honest, and that you recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Anthony Jevens and his team at…

Anthony Jevens and his team at Jackson-stops Hale sold our home quickly and efficiently. But they did much more than that. They took all the worry and angst out of whole process. They found the right people at the right price in a very short space of time. They actually cared about me and my family and they went the extra mile constantly to make sure we were happy and informed every step of the way. We cannot recommend Anthony and his team highly enough. Thank you Anthony.

Ms Β· 21 September 2021

Agent replied Β· 10 June 2024

Dear Ms Maclure, we are grateful to you for leaving such a touching review of our Hale team, highlighting their professional and dedicated service. We will make sure your feedback reaches Anthony. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

From the moment Alan King came and did…

From the moment Alan King came and did the valuation, which was spot on, of my home Jackson-Stops got it right. All the team members involved came and looked round the house and the surrounding communal grounds, swimming pool and tennis courts, so as to give the best viewing possible to potential buyers. It took a week to sell my house and my buyers at the time were not even on the market but sold their house within 24 hours of making an offer on mine, also through Jackson-Stops. Chris was in touch regularly with updates and sorted out queries with all parties. We complete next week.

Nicola Β· 15 September 2021

Agent replied Β· 10 June 2024

Dear Nicola, we are delighted to hear such high praise for our Dorking team, thank you for sharing your experience and we wish you every happiness in future. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Above & beyond in a challenging situation

We live in the USA and initially rented our house in the UK through Jackson-Stops: we were delighted with their service in terms of professionalism, responsiveness, experience and level of expertise. However, with the pandemic affecting operations at so many levels, we decided for the fourth year of the rental to manage the property on our own. By the end of that year, we found ourselves in a difficult situation with our tenants once notice had been served. Despite having no obligation to help us, Paula, our initial letting agent, very kindly offered us some excellent advice on how to handle matters and then went on to facilitate the tenants' handover back to us without further upset. I couldn't have been more pleased with the way the matter was handled and would wholeheartedly recommend Paula and Jackson-Stops as straightforward, straight-speaking agents in whom you can safely place your trust.

Sue Β· 12 September 2021

Agent replied Β· 10 June 2024

Dear Sue, many thanks for sharing your experience of our Newmarket team, we are delighted to hear that Paula supported you with straight-talking professionalism and advice, particularly in your time of need. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

A huge thank you to Freddie and the…

A huge thank you to Freddie and the rest of the team at Jackson Stops Lindfield. Freddie helped us buy our dream home and assisted us through the whole process.Freddie is professional, efficient and a thoroughly nice gent. Thanks again!

Justin Β· 31 October 2024

Agent replied Β· 25 December 2024

Dear Justine, we are delighted that the support you received from our team in Mid Sussex prompted you to wrote a five-star review, and that you found, particularly Freddie, professional, efficient and thoroughly nice. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

I can highly recommend using this agent

I have been using the rental services of Jackson-Stops for the past 20 years. Over this period, I have worked with various Lettings Negotiators at Jacksons-Stops, Zoe Everett is not only a credit to the company but also a pleasure to work with. I can highly recommend using this agent for their letting services. Manor Properties Investments Ltd

Mike Β· 29 November 2023

Agent replied Β· 10 June 2024

Dear Mike, we will ensure Zoe sees your review, and we're pleased that you have experienced a lettings service that you would recommend. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Karl was outstanding helping us sell…

Karl was outstanding helping us sell our family home over the past several months. He was friendly and well organised and made the normally very stressful process a lot smoother, always keeping us updated and chasing along the solicitors as much as he could. I would highly recommend and definitely use again. Thanks for all the help, super professional!

Paul Β· 4 November 2023

Agent replied Β· 10 June 2024

Dear Paul, what a great review - thank you - and it's heartening to hear of your positive experience with Karl at our Lancashire branch. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Simple.. Professional... Successful.. What more could you want!

Fantastic service, simple process from start to finish. Lottie and the team were fantastic in both the sale and purchase of our new and old home. The purchase was not a straight forward due to complications with the new property but the communication between ourselves and the sellers were second to none!I would also like to note that the selling process was a piece of cake and with only a handful of selected and qualified prospects we had 4 viewings and two asking price offers in just 5 days. What more can you ask for.Thank you Lottie, Chris, Ed and the team. Looking forward to the next one.

Carl Β· 29 July 2021

Agent replied Β· 10 June 2024

Dear Carl, we're delighted to receive such a glowing review of our Newmarket team, reflecting their expertise on both the buying and selling side. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

House move from Reigate

we recently sold our house through Reigate branch. The whole team were super helpful, not only with sales related information, but with other contacts such as solicitors and removal companies. Chris and Pip Made a huge effort to ensure that our onward chain was aligned to our timescales, would highly recommend Kim and Mark.

Zeb Β· 12 February 2024

Agent replied Β· 10 June 2024

Dear Zeb, thanks so much for your review and we are delighted to hear that the whole team was super helpful and that you would highly recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Karl Ormerod was amazing

Karl Ormerod was amazing. He was very knowledgeable and instructive of the house he showed us. He was able to answer all the questions we asked and came back to us promptly on questions we wanted asked of the seller. He kept us informed all the through and chased solicitors . He was on top of everything all the way through We could not fault him.

John Β· 31 March 2023

Agent replied Β· 10 June 2024

Dear John, we're thrilled you took the time to leave a review for Karl and the team in our Lancashire office, and that you found Karl to be knowledgeable and instructive. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Jackson-stops pulled out all the stops to find us our forever home

Chris and the team at Jackson-Stops found us our forever home in Dorking. The location, grounds and buildings were exactly what we had been searching for. The property was not on the open market, so we would not have found it without their introduction.The chain was long, the exchange was complicated and stressful, due to a building regulation issue at our end. Chris was calm, communicative and positive. We got there in the end and feel that as well as moving into our dream home we have made good friends.Thank you Chris and all the team at Jackson-Stops.

Georgie Β· 22 June 2021

Agent replied Β· 10 June 2024

Dear Georgie, thank you for reviewing our Dorking branch, highlighting Chris' professionalism at navigating what sounds to have been quite a complicated conveyancing process. Wishing you every happiness in your new home. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops Reigate - a pleasure to deal with.

The team at Jackson-Stops Reigate were a pleasure to deal with. Friendly, knowledgable and efficient, they dealt with any question or query promptly. Nothing was too much trouble for them and they even printed out documents for me when I had no access to a printer. Moving house can be extremely stressful but they were calm and helpful throughout, helping to make the process as smooth as possible. I’d highly recommend them.

Julie Β· 25 July 2022

Agent replied Β· 10 June 2024

Dear Julie, thank you for leaving a positive review for our Reigate team, and it's good to hear that you had such a positive experience and that they went above and beyond to assist you. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Thank you JS, Tunbridge Wells

An absolute flawless service by Jackson-Stops, Tunbridge Wells.A very special thank you to Katrin Olander for turning around my new tenancy so quickly. Katrin worked around my schedule and kept me informed of each step of the new tenancy process. From start to finish the whole experience was speedy, seamless and stress free. I am delighted to have found another tenancy through Jackson-Stops. This letting agency sets the bar high…they aim to please and are highly recommended.

Michelle Β· 2 November 2021

Agent replied Β· 10 June 2024

Dear Michelle, many thanks for reviewing our Tunbridge Wells lettings team. We're delighted you found our services absolutely flawless and will ensure your compliments reach Katrin. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

House sale Review

We used Jackson stops for the first time in January to sell our property. We chose Jackson Stops because Anthony was extremely professional, felt he was very honest and not a pushy agent.Our house sold within 24 hours of going live and exchanged contracts 7 days later.The photos and video that were taken are fantastic and attracted alot of attention very quickly which led to the speedy sale.We have already recommended Anthony and the team to friends as we are so happy with their service. Thankyou for all your help and attention that went into the sale and completion of our house! We will definitely be back if we ever have a property to sell.

Kirsty Β· 1 April 2021

Agent replied Β· 10 June 2024

Dear Kirsty, Thank you for highlighting the professionalism and expertise of our Woburn branch. We greatly appreciate your recommendation too!Best wishes from us all here at Jackson-Stops.

5/5

Trustpilot

If your thinking of selling your…

If your thinking of selling your property, and looking for a complete professional service, from valuation, marketing your property to commutation through out the sale process then give Jackson-Stop team a call at North Devon branch. They have been fantastic! they are competitively priced and offer real value money. Without doubt if I had another property to sell it would be with Jackson-Stop North Devon.

GDJR Β· 22 July 2025

Agent replied Β· 7 June 2026

Hi and thank you for your glowing five-star review of Jackson-Stops North Devon. We are so pleased to hear that you had such a wonderful experience with James, Ria and the team, and that you would definitely sell another property with us!

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Read Jackson Stops's Google reviews

Questions about Jackson Stops Newmarket

How many reviews does Jackson Stops Newmarket have?

Jackson Stops's Newmarket office has 599 reviews across two platforms: 111 on Google, 488 on Trustpilot (across the whole business).

What is Jackson Stops Newmarket's rating?

Jackson Stops Newmarket is rated 4.7 out of 5 across all 599 reviews, and 4.8 out of 5 on Google from 111 reviews.

Where is Jackson Stops's Newmarket office?

Jackson Stops Newmarket, 168 High Street, Newmarket, CB8 9AJ.

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