Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat lads, great service
I recently downsized from my house in Oxford, and was therefore pleased to stumble across the Cinch boys, who have provided me with a very professional service. They collected all the furniture that I don't currently need (at pretty short notice too) and have been communicative and helpful all the way through. Knowing my things are safe is very important to me, and having seen the storage units, I know there's nothing to worry about. All of this at a decent price too. Not bad! Cheers lads.
Tom · 15 May 2018
★★★★★ 5/5
TrustpilotDidn't realise such a service existed - all my storage collected from my door!
I am moving to Singapore and needed to pack my flat up and put it all in storage. The idea of it gave me a headache, I looked into hiring a van and driving it all down to a local storage company. But then I came across Cinch, who offered to collect and load it all for free. Major relief. They arrived, and couldn't have been more helpful, in and out within an hour! Brilliant service! When I get back from my travels, they will return all my furniture. Really happy I found Cinch!
Josie · 25 April 2018
★★★★★ 5/5
TrustpilotAn impressive, pleasant, simple, and reasonably priced facility.
The staff were very helpful and friendly.The cost was reasonable.The facility was very simple to use, clean, and secure with cctv everywhere.
Richard · 20 July 2023
Agent replied · 10 June 2024
Hi Richard,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotBicester branch
I can't recommend Cinch too highly. My "short" stay ended up lasting over 3 years and throughout I have found the all of the staff to be friendly, courteous and above all very helpful.
Paul · 13 May 2022
Agent replied · 10 June 2024
Thank you Paul for taking the time to leave us this super 5* review. We are delighted you were so happy with the service received and wish you well for the future.Best wishesCinch Storage
★★★★★ 5/5
TrustpilotI could not recommend Cinch Huntingdon…
I could not recommend Cinch Huntingdon highly enough! The staff are extremely helpful and kind. Also liked that it was required to have a code to access the unit at night times.
Aimee · 10 August 2022
Agent replied · 10 June 2024
Thank you very much Aimee for the great 5* review. If you ever need storage again please don't hesitate to pick up the phone!
★★★★★ 5/5
TrustpilotI was recommended Cinch through a family friend
I was recommended Cinch through a family friend who spoke very highly of the company and the internal team. I was throughly impressed with the efficiency of the service and how helpful each member of staff were from the moment I placed the call to the pick-up & transportation of my goods and the on-going storage service provided.I think I threw them in the deep end with the amount of glass I required moving (always hear a gulp on the other end when you mention there is a lot of glass to me moved to these types of businesses!!) but they handled it superbly well.Very professional. Would highly recommend.
Jack · 26 February 2018
★★★★★ 5/5
TrustpilotThe process was very easy
The process was very easy, the man on reception was helpful. Great service
Krish · 19 February 2024
Agent replied · 10 June 2024
Hi Krish,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotThe service from this company was…exceptional
The service from this company was exceptional from start to finish. Andy, the office manager was so helpful and made the whole process easy. The units are clean and fit for purpose and access is easy ( even for a technophobe)
Denise · 16 February 2021
Agent replied · 10 June 2024
Hi Denise,Thank you very much for leaving such a great review! Look forward to welcoming you back should you need some space again.Best Wishes,Cinch Storage
★★★★★ 5/5
TrustpilotExcellent service from beginning to…
Excellent service from beginning to end. Clean, well organised and super-helpful staff.
Tom · 7 March 2024
Agent replied · 10 June 2024
Hi Tom,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotReally amazing experience
Really amazing experience, easy to use and not as big and confusing as other places. The cheapest prices I found! And very helpful and personal service I would 100% use again.
Bethany · 9 September 2022
Agent replied · 10 June 2024
Thank you for your awesome 5* review of Cinch Brighton Beth. It is our pleasure to look after you and your items here.
★★★★★ 5/5
TrustpilotGreat service
Stored my items at Enfield branch.Very easy to book, non stop help from all the staff, easy access anytime. I cannot fault the them for the help during my stay.
Timothy · 8 November 2024
★★★★★ 5/5
TrustpilotI've been storing at Letchworth for a…
I've been storing at Letchworth for a while now the service has been absolutely outstanding with the added benefit of the prices being fantastic and it is aslo being extremely clean which is perfect for me. I would definitely recommend 10/10
Bailey · 27 January 2021
Agent replied · 10 June 2024
Hi Bailey,Thank you very much for leaving such a great review.Best Wishes,Cinch Storage
★★★★★ 5/5
GoogleBrilliant service, the staff at Newmarket have been amazing. Always happy to help over the phone and answer my questions thanks so much!
Jake · 10 June 2023
Agent replied · 11 June 2024
Hi Jake - thanks so much for your review, we are really pleased to hear you had a great experience!
★★★★★ 5/5
TrustpilotI had the best experience with Fatima
I had the best experience with Fatima, she’s answered all my questions and was very knowledgeable. She has given me the best customer experience.
Cynthia · 10 May 2023
Agent replied · 10 June 2024
Hi Cynthia, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotThe whole process of arranging storage…
The whole process of arranging storage for an upcoming house move was made smooth,simple and stress free because of the friendly and helpful staff guiding me through the whole process!I would highly recommend them to anyone who asked!
Martin · 24 June 2024
★★★★★ 5/5
TrustpilotVery helpful and friendly staff, also verywell kept and clean storage units, also very secure units. Thank you.
Very helpful and friendly staff, also very well kept and clean storage units, also very secure units.Thank you.Richard
RICHARD · 15 October 2023
Agent replied · 10 June 2024
Hi Richard,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotExcellent customer care
Excellent customer care and helpful, friendly staff. Highly recommend. :)
Kimberly · 9 April 2024
Agent replied · 10 June 2024
Thank you for sharing your wonderful experience with us on Trustpilot. We're grateful for your support and for taking the time to leave such a fantastic review.
★★★★★ 5/5
TrustpilotVery friendly staff and great…
Very friendly staff and great facilities at cinch Leighton Buzzard.
Kevin · 9 April 2024
Agent replied · 10 June 2024
Thank you very much Kevin! We're grateful for your support and for taking the time to leave such a fantastic review.
★★★★★ 5/5
TrustpilotVery very Helpfull courteous and kind…
Very very Helpfull courteous and kind to help anytime.
MR · 28 April 2024
Agent replied · 10 June 2024
Thank you for your positive review and for trusting us with your storage needs! Your satisfaction is important to us, and we're pleased to have delivered on our promise of convenience and quality service. We look forward to serving you again in the future.
★★★★★ 5/5
TrustpilotGillingham, Kent- Second to None
Fantastic staff, easy to store and access is second to none.
Baldie · 19 March 2024
Agent replied · 10 June 2024
Hi Baldie,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotHelpful, friendly staff - simple storage solutions
I only left Cinch storage because I was moving house, otherwise I would've stayed. I found the staff to be helpful and friendly and the storage options easy to understand and well explained. Couldn't really have asked for anything more.
Anonymous · 24 March 2021
Agent replied · 10 June 2024
Hi There,Thank you so much for the 5* review. We take real pride in providing a helpful and convenient service , so we are delighted with your feedback.Best Wishes,Cinch Storage
★★★★★ 5/5
TrustpilotFriendly, responsive and understanding …
Friendly, responsive and understanding customer service, well-kept building and clean, well-lit storage area with easy parking.
Customer · 28 November 2023
Agent replied · 10 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotAndriana and Fatima are very helpful
Andriana and Fatima are very helpful. The units and the facility are clean and well run. Super efficient and professional staff. Thank you
Cynthia · 25 May 2023
Agent replied · 10 June 2024
Hi Cynthia, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotGood customer service
Ed was great, helpful and efficient couldnt fault the serve
Rob · 4 April 2024
Agent replied · 10 June 2024
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
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