Trusted Agent profile · Newhaven
★★★★★
81 reviews across 1 platform
Riverside House 16 Bridge Street, Newhaven, BN9 9PJ
Phillip Mann Estate Agents's office in Newhaven, at Riverside House 16 Bridge Street, is rated 4.6 out of 5 across 81 reviews on 1 platform, including 81 Google reviews rated 4.6.
Every review we hold for the Newhaven office, from every platform, shown as written. First names only.
5/5
GoogleCouldn't be happier with the service we received from Phillip Mann. Adam and Nick are so helpful and knowledgeable about the market. We were previously listed with other estate agents with poor results but within a week of listing with Phillip Mann we got an offer over the asking price. All through the process they kept us informed and were always on hand to answers calls and liaise between the solicitors. They are quite simply, the Carlesberg of estate agents. (probably)
5/5
GoogleExcellent company to deal with. Great communication, honest and knowledgeful. Would highly recommend Nick and will use again.
5/5
GooglePhillip Mann Estate Agents are great to work with, Matt in particular is a fantastic negotiator and sales progressor and always sees his sales right through to the end, Nick is lovely to work with and always a joy to speak to as is Paul. If you are looking for an agent that will go above and beyond I would recommend any of the Phillip Mann offices!
5/5
GooglePhillip Mann Estate Agents are great to work with, Matt in particular is a fantastic negotiator and sales progressor and always sees his sales right through to the end, Nick is lovely to work with and always a joy to speak to as is Paul. If you are looking for an agent that will go above and beyond I would recommend any of the Phillip Mann offices!
5/5
GoogleNick and the team managed our purchase, progression and assisted in our move seamlessly, this was against a backdrop of utter chaos in the housing market from June - Oct 2022. The team went over and above to provide support and I would recommend them without hesitation.
5/5
GoogleI completed on selling my property 2 days ago and just had to give the Phillip Mann Newhaven a review. This is very rare for me to do this ! …
5/5
GoogleSold my property recently with Nick and his team. The sale and communication from all were great throughout. As i was remote most of the time they all handled everything perfectly.
5/5
GoogleWe cannot rate Pillip Mann and their very helpful staff enough. Adam helped us with our purchase. He is so friendly, helpful with a cant do enough for you attitude and very proffessional. He really is a credit to Phillip Mann and the team. Our purchase threw up a few problems along the way but Adam and the rest of the team were always on hand to help and advise and help us navigate through. We are now settling in well and love our new home. Phillip Mann will be our go to estate agents, if needed in the future. We will recommend to anyone needing their services.
5/5
GoogleWe recently purchased our first property with Phillip Mann and would definitely recommend them to others. Georgia supported us through the whole process and was brilliant at answering any questions quickly and clearly and keeping us up to date along the way, making the process smooth for us. A big thanks to the whole team for their help - we love our new home and are grateful for all your help!
5/5
GoogleNick & his team are the best we have encountered. Clear, quick communication, high expertise , honest & supportive throughout. One hundred per cent recommend .
1/5
GoogleWorst letting agent in the world I had ever dealt with, rented a 2 bed flat in newhaven, on returning keys to them, they kept all £1400 of deposits, blaming we had not cleaned the property despite it was professionally cleaned via a cleaning company costing us £300, the flat was returned spotless, in fact cleaner than when we moved in! They wanted to persuade us in using their own cleaning company who at the time quoted almost double. We refused and contacted our own. They also blamed the paintwork throughout the flat needed repainting because we left it in a “bad” state when in fact the paint work had already aged when we moved in. Then the list goes on which I won’t list them all out. We took back most of the deposit back via DPS thankfully but just thought we would inform others to stay away from the company. On another note, they are not the best company in terms of services they offer, the boiler broke down one time and we were left without boiler service for over 2 weeks. When questioned if they are able to arrange for a quicker service, they couldn’t care less.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GooglePhillip Mann managed to sell my flat twice in the space of 3 months. Really happy with the service we received, with extra thanks to Georgia who was really quick on her emails and very helpful with liaising with the buyers and their solicitor.
5/5
GoogleReally pleased! Recently bought a property through Philip Mann in Newhaven and was really impressed by their professional service. We were kept updated often and they even went the extra mile to facilitate contact with the seller in order to answer our questions and queries about the property making our eventual move a lot easier. Compared to other local estate agents, we received a much better service here and felt we were treated fairly and honestly which helped reassure us whilst buying our first home! Thanks very much- especially to Georgia who dealt with our house purchase!
5/5
GoogleRecently bought a house using the Newhaven branch. They were all fantastic to deal with, from the first viewing, offer placed to picking up the keys for our new home. Keeping us updated along the way, always contactable, approachable and friendly. A special mention goes to Adam who was super helpful every step of the way. Thank you all. We absolutely love our new home.
5/5
GoogleNick and his team are very professional, hard working and friendly. Best estate agent in newhaven
5/5
GoogleGreat service from all the team at Newhaven Phillp Mann 👍 …
5/5
GoogleQuick, professional and friendly service. Our agent was David Tinney, we highly recommend him.
5/5
GoogleGeorgia from Phillip Mann was brilliant with us from start to finish. We bought our first home through Phillip Mann which we love. Nothing was too much trouble and she communicated brilliantly the whole way through. Great service, would highly recommend.
5/5
GoogleGeorgia from Phillip Mann was brilliant with us from start to finish. We bought our first home through Phillip Mann which we love. Nothing was too much trouble and she communicated brilliantly the whole way through. Great service, would highly recommend.
5/5
GoogleVery good estate agents wouldn’t hesitate to use them again.
5/5
GooglePhillip Mann staff have worked tirelessly and professionally with us to effect the sale of our daughter's flat in Newhaven. They have persisted through our need to get certificates validating the cladding of the building as a whole etc, and have consistently followed up queries put to them by potential buyers. We found them kind and thoughtful in their dealings with us. Highly recommend this team!
5/5
GoogleHave bought and sold through Nick at Phillip Mann several times over the years. The team at Phillip Mann are excellent and really know their stuff. Would highly recommend and will definitely use them again in the future.
5/5
GoogleGreat estate agents. Nick, our agent, was very helpful through the whole process from evaluating our old property, recommending properties that would suit us, to us buying our new home. They kept us up to date and answered any concerns we had throughout the process. Would very much recommend this estate agents.
5/5
GoogleGeorgia achieved an excellent outcome for me, in a professional friendly manner.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Phillip Mann Estate Agents's Newhaven office has 81 reviews across 1 platform: 81 on Google.
Phillip Mann Estate Agents Newhaven is rated 4.6 out of 5 across all 81 reviews, and 4.6 out of 5 on Google from 81 reviews.
Phillip Mann Estate Agents Newhaven, Riverside House 16 Bridge Street, Newhaven, BN9 9PJ.
