Trusted Agent profile

Zeta Homes reviews

2.2

★★★★★

86 reviews across 2 platforms

991 Romford Rd, London, E12 5JR, Newham E12 5JR

Zeta Homes's Newham office at 991 Romford Rd is rated 2.2 out of 5 across 86 reviews on two platforms, including 68 Google reviews rated 2.4. Checked 9 October 2026.

Google logo

2.4 / 5

68

Reviews on Google

This office

Yell logo

1.6 / 5

18

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

1/5

Google

awful, awful awful. AVOID!!! would leave -10 stars if I could. please look elsewhere unless you want your life ruined. the owner is claiming all negative reviews are fake by 'people who hate the business' but i'd advise considering why so …

Hayley · 17 April 2024

Agent replied · 24 October 2024

Hacker

1/5

Google

Use this company at your own risk, HOWEVER highly wouldn’t recommend. Known to be very unorganised, agents don’t know what they are doing and have to contact their “manager” on every occasion….not to mention, the manager it’s very unorganised and unreliable himself. Moving into one of there properties has caused me nothing but stress. Agents are very rude and careless……HIGHLY WOULDN’T RECOMMEND.

Rahima · 25 October 2022

Agent replied · 24 October 2024

This tenant still lives in our property and has not moved out, if she wasn't happy she should have gone.

1/5

Google

*AVOID ZETA HOMES at all costs!!! The agency will leave tenants living with serious disrepairs for many months. They are unresponsive and irresponsible! Tenants have been trying to get important repairs and have had to go to the council to …

Zoe · 17 April 2024

Agent replied · 24 October 2024

We do not know you.

1/5

Google

I would very strongly advise people to avoid Zeta homes property management. Families with small children have been ignored when attempting to get Zeta homes to fix dangerous disrepairs, and have been left waiting for months. Unless you wish to pay for leaks and plumbing issues, AVOID ZETA HOMES!

Laurel · 25 October 2023

Agent replied · 24 October 2024

Another person mentioning existing tenants. They are all from the same person. They are actually a charity organisation. This is what they do.

1/5

Google

*0 STARS! AVOID ZETA HOMES! They will leave you living with serious disrepairs for many months. Existing tenants have been trying to get important repairs and have had to go to the council to ask for an enforcement notice because they still haven’t fixed the issues.

Juliet · 25 October 2023

Agent replied · 24 October 2024

These are hackers. We are not aware of this person. Just checked our database. London rental union

5/5

Google

Amazing property, the staff is so friendly and they are always available to help me as a tenant never had a issue with them. they are brilliant

Mahim · 26 August 2024

Agent replied · 24 October 2024

Thank you. we will keep the good job going

1/5

Google

AVOID ZETA HOMES! They've left my friend living with dangerous disrepairs for many months that have risked their safety and impacted their wellbeing at home. The council has had to issue an enforcement notice because they still haven’t fixed the issues.

Charles · 25 October 2023

Agent replied · 24 October 2024

Another person mentioning existing tenants. They are all from the same person. They are actually a charity organisation. This is what they do.

5/5

Google

Very good property management and they have good understanding with landlords and tenants too. Osman very helpful Lettings Agent.

Sharobh · 24 November 2024

Agent replied · 27 October 2025

Thanks for the review

1/5

Google

stay away from zeta homes the manager Anthony Olawole Olakampo has extreme attitude problems when it came to me trying to resolve properly issues I have been experiencing always became overly aggressive when I highlighted issues with basic property maintenance

A · 25 October 2023

Agent replied · 24 October 2024

A Barbers we have just checked our tenants database and discovered that we have never done business with you. If you were employed to discredit our company i will advise you to repent and stop doing that. If you are a friend or family to a tenant advise them to call our office and we can get issues sorted. Apart from that we cannot identify you as a client of ours. We are aware of some people using this to discredit others. STOP THE SCAM.

1/5

Google

0 stars!!!!!!! Say the worst estate agent in east london the manager of zeta homes Anthony olawole olakampo is the biggest thief he has no communicational skills and does not …

Rithu · 17 April 2024

Agent replied · 24 October 2024

Insults not permitted

5/5

Google

Zeta Homes has the best customer service. I came to the office for some assistance with my property and they were all so helpful. I would recommend them every time!!

Sehlah · 19 July 2025

1/5

Google

leaving families with small children with dangerous disrepairs that risk their safety and impact their wellbeing at home. And no, I am not a ‘hacker’ or a ‘bot’

Anouska · 17 April 2024

Agent replied · 24 October 2024

Same union that discrediting businesses

1/5

Google

Existing tenants have been trying to get important repairs for months now and Zeta Homes refuse to take action. The council has had to issue an enforcement notice because they still haven’t fixed the issues.

Ed · 25 October 2023

Agent replied · 24 October 2024

Hope you are happy with your review. Bunch of lies. You are not even a tenant. Try get a job. Another person mentioning existing tenants. They are all from the same person. They are actually a charity organisation. This is what they do.

1/5

Google

Terrible service by this company - telling tenants that their repairs are done when they are clearly not to even a remotely decent standard. Shame on you for profiting off people's struggles with housing!

Ian · 25 October 2023

Agent replied · 24 October 2024

This is a hacker. Not aware of this person. Not our client. Ignore the nonsense written.

5/5

Google

Very good customer service. No complications for renting. Arranged all paperwork in record time, without too many complications. Whenever theres something to be fixed, they respond very quickly. I cannot complain. Fully recommended!

Isabel · 25 October 2023

Agent replied · 24 October 2024

Thank you for your positive review. As a tenant we are here to support you.

1/5

Google

Do not use this company. Very poor service and mess you about. Anthony Olawole Olakampo Is rude and unreasonable does not care if you are pregnant and have children. Stay clear!

Shah · 25 October 2023

Agent replied · 24 October 2024

Shah Amin we have just checked our tenants database and discovered that we have never done business with you. If you were employed to discredit our company i will advise you to repent and stop doing that. If you are a friend or family to a tenant advise them to call our office and we can get issues sorted. Apart from that we cannot identify you as a client of ours. STOP THE SCAM.

5/5

Google

Fantastic service. Will recommend zeta to anyone looking for any service relating to homes. The team are very fast and hardworking . Thanks zeta homes appreciate you all

Obinna · 25 October 2023

Agent replied · 24 October 2024

Thank you for your review. We look into continuing this wonderful service.

1/5

Google

AVOID AT ALL COSTS! Zeta Homes don't care about their tenants or maintain their properties to a liveable standard!

Jarlath · 17 April 2024

Agent replied · 24 October 2024

Just putting this because they part of an unrecognised union that are jobless and just discrediting businesses

1/5

Yell

No respect for tenants and their homes

Zeta Homes do not respect their tenants and think it is fine to leave families living in inadequate and unsafe homes. They are very happy to raise the rent but will then claim there is no money for repairs. . Like many landlords and estate agents they try to do everything on the cheap and then complain that they have wasted their money.

TheoM-34 · 13 June 2023

5/5

Google

Fantastic agent, very helpful and professional. 5 star service.

Lamin · 26 August 2024

Agent replied · 24 October 2024

Thank you. We will keep the good job going

1/5

Yell

AVOID ZETA HOMES!

AVOID ZETA HOMES PROPERTY MANAGEMENT! They will happily leave families with small children with dangerous disrepairs that risk their safety and impact their wellbeing at home. Existing tenants have been trying to get important repairs for months now and Zeta Homes refuse to take action. The council has had to issue an enforcement notice because they still haven’t fixed the issues.

CharB-15 · 9 June 2023

1/5

Google

They are rude and disgusting no good customer service, not to mention Anthony the manager worst letting agent even they r also thieves

Csepregi · 25 October 2023

Agent replied · 24 October 2024

Never heard of this person. Company not done business with the individual.

1/5

Google

*0 STARS! AVOID! Dangerous Disrepair and disregard for health and safety of their tenants. Refuse to co-operate and do their basic duties.

Angus · 25 October 2023

Agent replied · 24 October 2024

Another person mentioning existing tenants. They are all from the same person. They are actually a charity organisation. This is what they do.

1/5

Yell

Dehumanising

Do not use Zeta Homes! They do not properly maintain their homes and show little motivation to facilitate repairs leaving tenants with serious issues in their homes such as dodgy plumbing that is now causing leaks into neighbours homes. Existing tenants and their affected neighbours have been trying to get this serious issue fixed for many months.

RodO-6 · 13 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Zeta Homes's Google reviews

Questions about Zeta Homes

How many reviews does Zeta Homes have?

Zeta Homes's Newham office has 86 reviews across two platforms: 68 on Google, 18 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Zeta Homes's rating?

Zeta Homes is rated 2.2 out of 5 across all 86 reviews, and 2.4 out of 5 on Google from 68 reviews, checked 9 October 2026.

Where is Zeta Homes's Newham office?

Zeta Homes, 991 Romford Rd, London, E12 5JR, Newham E12 5JR.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.