Every review we hold for the Newham office, from every platform, shown as written. First names only.
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5/5
GoogleDavid Karrass the branch manager and his team, was very professional and kept me inform throughout the sale process via email, as I was unable to accept calls at work. They really push both sides to make sure the sale process kept moving forward to complete the sale. I would definitely be using them again.PositiveResponsiveness, Quality, Professionalism
Vincent Β· 18 June 2022
Agent replied Β· 17 June 2024
Hi
Many thanks for taking the time to send the review,
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1/5
GoogleDead service!!! Don't listen to a callers query and feel the need to get in first. And lacked information on the property i called for, know the product before you advertise it. Im not gonna make enquires if I'm broke, but I was made to feel like this. No skin off my nose i will take my money where it grows.
General Β· 18 June 2021
Agent replied Β· 17 June 2024
We are so sorry you feel this way. As you can see from the other experiences, clients has never felt that way before so we are determined to figure out what happened and why. If you can kindly contact us to discuss further, it would be greatly appreciated.
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5/5
GoogleVery good customer experience. Always updated in a timely manner.
Shirley Β· 14 March 2025
Agent replied Β· 18 May 2025
Dear Shirley. Many thanks for taking the time to leave a 5 star review, we really appreciate it. All the best from haart Plaistow Sales Team
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4/5
GoogleMatthew got a cash buyer for me within 2weeks after my house had been on the market for 7months and empty! Team supported me throughout the process. I am very satisfied. π β¦
Ncy Β· 19 January 2024
Agent replied Β· 17 June 2024
Dear Ncy Aru, Many thanks for your review and great to hear you were satisfied with our service. Best Regards haart Plaistow Sales Team
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5/5
GoogleA big thank you to Val, Chloe & David for providing a first-rate service!
Alex Β· 18 June 2020
Agent replied Β· 17 June 2024
Dear Alex, Thank you for taking the time to leave us feedback and your positive review. It has been an absolute pleasure assisting you and your family with their move. We wish you the very best for the future and if you ever need any further assistance, please do not hesitate to contact us. Thank you again, have a wonderful day. Kind Regards, the Plaistow haart team.
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5/5
GoogleI am very impressed with Haart estate agent for their amazing hard work they have done for me. Most of all how quick everything went with Aimee keeping me updated on everything and Ibriham getting all my documents in order to secure a mortgage. So yes a very big thank you to your team excellent work I would recommend you to all my family and friends.
Raffi Β· 19 June 2018
Agent replied Β· 17 June 2024
Dear Mr Miah, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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5/5
GoogleMany thanks for your help with selling my mother's house, quickly finding the right buyer for us and staying on the ball throughout what proved to be a tricky process (more because of the solicitors involved than anything else.) Thanks especially to Val for being thorough, and for being an excellent point of contact, keeping us informed better than our own solicitor did!
Lin Β· 19 June 2019
Agent replied Β· 17 June 2024
We appreciate your positive review about your recent experience with us! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Plaistow estate agents
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5/5
GoogleI was really happy with the service from Haart at Plaistow - they were very professional, easy to deal with, know the local market well and got a good price, and sorted out lots of issues post sale and before completion to keep the sale on track. So I'd really recommend them to anyone looking for the best local agency.
Ian Β· 18 June 2020
Agent replied Β· 17 June 2024
Ian, Thank you so much. We really do appreciate everything you have said and we wish you the best in your new home. If you need any help in the future, please feel free to contact us at any time. Kind Regards, haart of Plaistow
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5/5
GoogleVery helpful in helping me find the right property, especially Aimee. Would highly recommend this estate agent.
Kerriann Β· 19 June 2017
Agent replied Β· 17 June 2024
Dear Mrs Dixon,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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5/5
GoogleProvided an excellent service from start to finish. I will definitely be using Haart estate agents in the future. David, Matthew and Valerie are all very passionate in what they do. They were always on top of things and kept me updated frequently with the sale of my property.PositiveResponsiveness, Quality, Professionalism, Value
Ash Β· 27 August 2021
Agent replied Β· 17 June 2024
Thank you very much for your kind words. It makes it all very worthwhile. We wish you all the best.
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5/5
GoogleMatthew, Helen and the whole team at Haart have been an absolute pleasure to deal with.
I would highly recommend them and not hesitate to use there services again.
Mark Β· 20 December 2023
Agent replied Β· 17 June 2024
Dear Mark Collett, Thank you for your 5 star rating. We are so pleased you had such a good experience with us and would highly recommend. Take care and we wish you all the best from haart Plaistow Sales Team
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5/5
GoogleI found Haart Plaistow office extremely efficient and helpful. Special thanks to Aimee.
Sue Β· 19 June 2018
Agent replied Β· 17 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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5/5
GoogleStaff were always efficient in answering queries and communicating with us, going out of their way to be available when we wanted to view the property we were buying, or contacting the vendor to answer our many questions. We were in contact with many different estate agents during our house search and Haart were by far the most efficient and obliging.
G Β· 19 June 2017
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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4/5
GoogleVery professional service from Matthew and his team. Would definitely recommend haart.
Mick Β· 19 June 2017
Agent replied Β· 17 June 2024
Mick Dobbs, thank you so much for the positive review!
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5/5
GoogleJust a quick note of appreciation and thanks to @Aimee in the Haart Plaistow office.
She's been a great help on sourcing potential properties of interest when I was looking in the Newham area.
Even though I changed catchment area for property search, she's continued to be available to help me with suggestions and queries.
#SalesNegotiatorOfTheYear :-)
Dj Β· 19 June 2017
Agent replied Β· 17 June 2024
Dear Dj Ess, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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5/5
GoogleThe agent was on time, he was polite and showed around the flat properly. He answered all my questions. Very good experience.
Hajni Β· 20 November 2023
Agent replied Β· 17 June 2024
Dear Hajni, many thanks for taking the time to leave this 5 star review, we really appreciate it. All the best from haart Plaistow Sales Team
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5/5
Google10 starts for Helen.
You can not ask for a better agent
Nonso Β· 27 May 2024
Agent replied Β· 17 June 2024
Dear Nonso Omenwa, many thanks for leaving a 5 star rating, we really appreciate it and wish you all the best from haart Plaistow Sales Team
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5/5
GoogleHassan Ali from the Haart East Ham provided excellent service. He helped me greatly and made sure that my moving in went without a problem.
MD Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear MD SAIDUR RAHMAN. Thank you for the 5 star review, it is really appreciated. All the best from the lettings team
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5/5
GoogleOutstanding support and service. Two months from meeting to discuss listing to completion. Matthew, Aimee, Val and the rest of the team gave us valuable advice, were open to our input and kept us regularly informed every step along the way. Could not recommend Haart more enthusiastically.
D Β· 19 June 2018
Agent replied Β· 17 June 2024
Dear Deborah We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
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5/5
GoogleHelen Lines (Sales Progressor), thank you for making such a stressful process, so manageable. Thank you for your quick responses and assistance.
MARIYA Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Mariya, Thank you for taking the time to leave such a great review. We really appreciate it. All the best from haart Plaistow Sales Team
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5/5
GoogleI cannot recommend Haart enough, specifically David. Non-stop communication, always on top of things (from both sides) and is constantly chasing to get things moving. Genuinely nice person to be around and talk to. Really really impressed.PositiveResponsiveness, Quality
Robert Β· 18 June 2021
Agent replied Β· 17 June 2024
Thank you so much for your kind words!!! It means a lot. We really do hope you enjoy your literally "new" home and we wish you the best for the future. Be safe. Be well. Be positive.
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5/5
GoogleI have been engaging with Haart looking for a property for a number of months now, their agents are friendly and really listen to your needs. Not found somewhere yet but confident with Haart's help I will soon. Highly recommend the Plaistow office.
Cat Β· 19 June 2018
Agent replied Β· 17 June 2024
Dear Catherine Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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5/5
GoogleYou are an absolute star Lauren! Thanks ever so much for the support and help throughout the purchase of my first property. Will always remember you and your kind approach. Keep it up! You are brilliant at your job :)
Umarah Β· 19 June 2017
Agent replied Β· 17 June 2024
Umarah Khan, we're glad you had such a wonderful experience with us!
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5/5
GoogleI had a good experience in purchasing a property with Haart Plaistow especially with Aimee at hand, she's competent, professional, efficient and extremely polite, prompt in communication and made the whole process a smooth ride. Thanks.
Jabena Β· 19 June 2019
Agent replied Β· 17 June 2024
Thank you so much for your kind words. It does mean a lot to us and I know Aimee always strives hard to make what could be a stressful time, an actual positive experience. Thank you again for the great review and we wish you the best in your new home.
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