Every review we hold for the Newham office, from every platform, shown as written. First names only.
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5/5
GooglePlaistow - Haart are a fantastic team to work with on a day to day basis, they return calls, are pro-active with their chasing and generally provide a class service from start to finish. Thank you for your assistance in 2017 from Joe and the team @ DC Law.
Joe Β· 19 June 2018
Agent replied Β· 17 June 2024
Dear Joe and team Many thanks for your kind words and high level of service that you have provided to our Clients.
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5/5
GoogleBeen dealing with Matthew Gardner, he is absolutely the best agent ive dealt with. The property didnt work out in the end but i have to highlight how honest and profetional he is. How helpfull and responsive! Thanks Matthew!
Md Β· 18 June 2021
Agent replied Β· 17 June 2024
Thank you so much for your kind words. It really does mean a lot to us.
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5/5
GoogleWe used Haart to sell our house, Matthew and Helen were great and made the process quick and easy. Would recommend.
Susie Β· 23 July 2023
Agent replied Β· 17 June 2024
Dear Susie & Kaye, many thanks for leaving such a positive review. We are very happy to hear you would recommend us. All the best from haart Plaistow Sales team.
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5/5
GoogleVery supportive staff communication was effective.
David replies to emails was almost immediately every time.
Ziyaad the broker, was very positive and reassuring especially when the process slowed down due to solicitor...
Val, thank you for all your phone calls and Matthew many thanks for picking up our calls and responding to queries.
We are so glad to be successful at the 2 attempted with you guys HAART PLAISTOW TEAMπ who knows few years down we might be doing working with you guys again.
All the best.
Kind regards,
MImi and Daniel HardingPositiveProfessionalism, Value
Mimi Β· 18 June 2022
Agent replied Β· 17 June 2024
Hi
Many thanks for your review.
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5/5
GoogleHelen had been an absolute pleasure to work with! Although, the sale fell through, she been working really hard to keep all the communications going. Thank you for all your help ! Paulina
Paulina Β· 18 April 2025
Agent replied Β· 18 May 2025
Dear Paulina, Thank you for this 5 star review, we really appreciate you taking the time to leave some positive feedback about your experience. All the best from haart Plaistow Sales Team
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5/5
GoogleI recently complete a house purchase for my BTL portfolio and the experience was outstanding from start to end. All the team work great to gather the necessary information. They also had the patience to keep the seller happy to wait for my mortgage to approved after the initial rejection. Particularly grateful with Helen and Mathew.
Roberto Β· 18 April 2024
Agent replied Β· 17 June 2024
Dear Roberto, Thank for this fantastic 5 star review, we are happy to hear your experience was outstanding with haart. We wish you all the best for the future from haart Plaistow Sales Team
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5/5
GoogleSha has been great to work with and after a long period of no movement on selling our flat we are now moving forward due to Sha's skill and expertise ππ»ππ»PositiveResponsiveness, Quality, Professionalism, Value
Matthew Β· 27 August 2021
Agent replied Β· 17 June 2024
Its great to hear that with good communication and perseverance, Shahein has helped you put things on track to facilitate the smoothest and quickest possible sale. We look forward to helping you out every step of the way. Kind regards, David at haart Estate Agents Plaistow
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5/5
GoogleIf I could give ten stars for the service Helen provided, I would. She truly went above and beyond when both our solicitor and the sellerβs solicitor were not responsive, and we needed to exchange contracts in time for our daughterβs school application to be submitted on time. Helen provided professional service with a personal touch, and we are grateful for her perseverance and her competence.
Mary Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Mary, thank you so much for this awesome review, it is great to hear how happy you were with the service provided. We wish you all the best from Haart Plaistow sales team
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5/5
GoogleExcellent service and helpful and friendly staff; joined up mortgage and legal services were very useful for getting a quick purchase on my property. All enquiries dealt with promptly and helpfully and emails quickly responded to. Many thanks to Val and the team!
Steven Β· 19 June 2017
Agent replied Β· 17 June 2024
Dear Mr Begley, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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5/5
GoogleGreat customer service, always responded quickly and always a pleasure to speak to Helen Lines and Matthew Gardner. Matthew gave us valuable advise on the property market. β¦
Prem Β· 16 April 2025
Agent replied Β· 10 December 2024
Dear Prem, Thank for taking the time to leave such a positive review. We really appreciate the 5 stars, all the best from haart Plaistow Sales Team
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5/5
GoogleWe used Haart to Sell our house, this was a very complex sale due to a number of factors, Val and Matthew where always helpful and kept us updated all the times. they was very committed to get this sale thought all of it challenges, she was responsive and professional and it really was a delight to work with her to finalise the sale. we would without question recommend the team if you need to sale your home Haart's the place to go. top services indeed.PositiveResponsiveness, Quality, Professionalism, Value
Isaac Β· 18 June 2021
Agent replied Β· 17 June 2024
We are really happy things worked out and you were able to move along in a very positive way. Your kind words are greatly appreciated. We wish you all the best.
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5/5
GoogleGreat Estate Agents, good service and very helpful, friendly staff. Thank you Helen & Matthew!
Kim Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Kim, Thank you for your 5 star rating and lovely review. All the best from haart Plaistow Sales Team
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5/5
GoogleRecently sold a property Matthew was so good in visiting dad to get pieces of information, all went through in about 10 weeks from the pictures taken to the new owners moving in. Big thanks to the whole team
Angela Β· 19 June 2017
Agent replied Β· 17 June 2024
Dear Angela Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your family home property.
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5/5
GoogleAmazing service from the hart team. and especially a big congratulations to mrs. Helen and mr. Matthew thank you very much for your support, professionalism, responsiveness, understanding and support!!
Nataliia Β· 17 February 2025
Agent replied Β· 26 May 2025
Dear Nataliia, Thank you for your 5 star review, we really appreciate you taking the time to leave us a positive review. All the best from haart Plaistow Sales Team
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5/5
GoogleThank you to the entire Haart team who were professional at every step of the process. A special mention to Chloe whose support during the sale was enormously appreciated.I highly recommend their services
Peony Β· 18 June 2020
Agent replied Β· 17 June 2024
Hello, Thank you so much Angela for your kind words. We wish you the best and if you need our assistance in the future, please just get in touch. Thank again. David, Matthew, Chloe. Vitalija, Valerie and Ziyaad
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5/5
GoogleThank you so much to Helen and Matthew so helpful x
Hilmiye Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Hilmiye, thank you for your 5 star review, we really appreciate you taking the time to leave a review. All the best from haart Plaistow sales team
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5/5
GoogleThe staff here in HAART Estate Agents, Plaistow London branch are very accommodation, friendly and approachable specially Ms Helen Lines and Matthew Gardner. I will personally recommend them if you are planning to buy a property they have a worth it range of property in the market.
Erwin Β· 19 March 2024
Agent replied Β· 17 June 2024
Dear Erwin De Leon, thank you for leaving a 5 star rating and great to hear you would recommend us. All the best from haart Plaistow Sales Team
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2/5
Googleoverall the experience was ok at best. I had a very long purchase due to hold ups with other vendors, I often didn't feel like I was being kept in the loop with what was happening and had a lot of messing about with offers at the start. I was told multiple times not to get a survey completed. Then when I went to pick up the keys they were handed to me in a plastic sandwich bag while all the staff lounged about on their chairs. Looking back on the experience with Haart all I can say about it was it was fine, but I had hoped for more support
Gemma Β· 19 June 2019
Agent replied Β· 17 June 2024
Dear Gemma. Thank you for bringing this to our attention. We pride ourselves on communication and customer service and we take everything you say with the utmost of importance. As you can see from the other reviews, we have had a great amount of success in providing great customer service and we are disappointed you did not feel the same as we are always looking to strive and improve. We wish you the best in your new home and hope you have a very happy holiday season.
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5/5
GoogleWould highly recommend David and his team to anyone wanting a professional and quick service. selling our home was very easy thanks to Haart
. Very reliable and efficient. Service was wonderful
Bobby Β· 19 June 2019
Agent replied Β· 17 June 2024
Hello. Thank you very much for leaving us such a positive review. We do strive to do our utmost best to make sure the whole process goes as smooth as possible and try to make sure that the communication we provide is second to none. We wish you the best in the future.
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5/5
GoogleWe have had a very positive experience with Haart after having some terrible experiences with other estate agents in the area. We attempted to buy a property through them a few months ago, but it sadly fell through on the day of exchange. The staff at Haart were genuine and sympathetic throughout that experience and went to considerable effort to ensure that they found us another property only a month or so later. I am pleased to say we managed to complete on that one this week. Valerie, Matthew and Aimee have been great throughout the whole process. Highly recommend.
Kate Β· 19 June 2017
Agent replied Β· 17 June 2024
Dear Kate Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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5/5
GoogleDavid and his team are amazing, They did everything they said they would and in record time. I Highley recommend them to any one searching for an estate agent.
David Β· 19 June 2019
Agent replied Β· 17 June 2024
Dear David Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
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5/5
GoogleFinding a home is always a tough job, especially when someone needs to understand customer requirements and has to try to get the best deal for both the buyer and the seller. Mr Shahein Miah (from HAART) has helped us professionally by delivering quality services. We hope that with his efforts we will be able to find the right home, we are searching for some time.PositiveQuality, Professionalism, Value
Sab Β· 27 August 2021
Agent replied Β· 17 June 2024
Thank you Sab. We really appreciate your feedback and I am sure Shahein will do his absolute best to find you the best possible property for all of your needs.
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5/5
GoogleVery professional and attentive service. Shahein was very helpful, prompt and courteous. I wouldnβt hesitate to recommend.PositiveResponsiveness, Quality, Professionalism
Marcus Β· 18 June 2021
Agent replied Β· 17 June 2024
Thank you Marcus for letting us know that we are doing what we should be doing and helping you to the best of our abilities. We look forward to handing over the keys to you so you can enjoy you new home!!!
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5/5
GoogleAimee Charles and her team dealt with all my queries during my viewing in a swift and prompt manner. Cannot recommend any higher.
Justin Β· 19 June 2019
Agent replied Β· 17 June 2024
Hello Justin, Thank you very much to take the time to leave the review for Aimee and the team. I do know we all work hard and focus to make sure that the customer experience we deliver is second to none and the team really pride themselves on making sure their clients are dealt with in a professional and friendly manner. Thank you once again. David Karrass Senior Branch Manager haart of Plaistow
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