Every review we hold for the Newham office, from every platform, shown as written. First names only.
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5/5
GoogleThorough and professional service from start to finish. An excellent team who are friendly, helpful, courteous and knowledgeable. Highly recommended.
Aftab Β· 26 April 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Aftab Aslam. Kind regards, Lucy, Customer Relations.
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5/5
GoogleExcellent service all round, did far more than I expected......I have no hesitation in recommending Bairstow Eves to anyone.....they chased and chased and chased on my behalf till the matter was completed, saved me having to worry or do anything. Thanks in particular to Alan and Dave and anyone else who played an active role. Zaf
Zafar Β· 25 October 2019
Agent replied Β· 23 October 2024
Wonderful to read Zafar that you had a fantastic experience with our local Bairstow Eves team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott
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5/5
GoogleFinally the completion took place today. The delay was beyond the control of the Agents involved (Alan, David and Abdul). These guys were absolutely amazing from the start. Always available to talk to and were honest and transparent throughout the process. Thank you for all the help provided. 5* service!
Aktar and Reashma
Aktar Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you Aktar for your glowing 5* review of our Bairstow Eves team. It is always great to read such positive reviews from our clients.
Best wishes, Lucy.
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5/5
GoogleAmazing service from Zak, start to finish. Highly recommend Bairstow Eves, no nonsense, knowledgeable and great advice given! Keep up the good work π β¦
Umm Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleDavid, Maria, Alan and Abdul are friendly and helpful. Very professional and supportive. I would certainly recommend this estate agent especially in changing housing markets.
Lorna Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GooglePurchased through Bairstow eves. Very happy with Mariaβs exceptional service and professional approach. Made the buying journey very smooth for me as an investor
Cyber Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe recently completed on a house with east ham team. They were very responsive and accommodated several additional viewings.
Freddy Β· 24 October 2023
Agent replied Β· 23 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleTHESE MEN ARE PROFESSIONALS IN THEIR FIELDS, APART FROM THE FACT THAT THEY GUIDED THE WHOLE TRANSACTION TO A SUCCESSFUL COMPLETION, THEY SUPPORTED US THROUGH OUT.
I WILL ALWAYS RECOMMEND PERSONS OF:, -
ABDUL MOQTADIR
DAVID GRAFFI
MOST ESPECIALLY. ALAN MARCUS. (For his competency)
5 STAR PLUS.
GIDEON Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you Gideon for your glowing 5* review about our local Bairstow Eves team. It is wonderful to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott
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1/5
GoogleNot very professional. I found them argumentative and uncooperative when making an offer, usually this is what happens when a an Estate Agent isn't in command of the situation (perhaps vendor is giving them a hard time) but buying a property shouldn't make them behave in an unprofessional manor.
Now Β· 25 October 2017
Agent replied Β· 23 October 2024
Hi Brian, I am sorry to hear that this been your experience so far, but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Many thanks.
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4/5
GoogleExcellent service. Very helpful & efficient.
Dan Β· 25 June 2024
Agent replied Β· 23 October 2024
Many thanks for your outstanding review Dan. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat team, very persistent and managed to get my house sold at a difficult time.
Rebecca Β· 24 October 2023
Agent replied Β· 23 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJust sold my house on Shelley Avenue with Bairstow Eves. The process was well-explained and the staff were attentive and considerate throughout the entire sale. Thanks to all at the East Ham branch!PositiveResponsiveness, Professionalism
Tom Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for the fantastic 5* review and it is great to read your kind comments and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAbdul, David, Alan and all the staff from East Ham branch have been absolutely fantastic in helping me sell my property, they have gone above and beyond their duties. I would recommend Bairstow Eves to anybody looking to sell their property.
Shifa Β· 13 January 2020
Agent replied Β· 11 January 2025
Thank you Shifa for taking the time to leave us your 5* review! I will, of course, make sure your kind words are forwarded to our local Bairstow Eves team. Kind regards, Scott
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1/5
GoogleUnprofessional behaviour. They book viewing but nobody shows up. Waste of time
Luigi Β· 7 May 2025
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5/5
GoogleMy broker was Alpesh and I received exceptional service throughout, well explained, keeps you updated and very friendly and polite. I highly recommend especially for first time buyers as the whole process seemed abit daunting but I later felt at ease.
Ade Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you Ade for your 5* review, glad to hear the team made the experience a good one. Best wishes, Mark
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5/5
GoogleGreat team! They are so helpful and friendly! Highly recommended!
εΌ ζ΄ Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleExcellent customer service!
Irshad Β· 24 October 2023
Agent replied Β· 23 October 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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1/5
GoogleDidn't turn up to a viewing, didn't communicate with me on offers or return calls or emails, wouldn't allow my surveyor in, generally inefficient. I would not use for either buying or selling.
Nick Β· 25 October 2016
Agent replied Β· 23 October 2024
Dear Mr Tearle, I am very sorry to hear that your experience of Bairstow Eves has not been positive and I would like to thank you for drawing this to our attention. We act on behalf of our vendors and follow their instructions. As I am aware you made a cash offer but wanted a structural survey to be carried out. A survey was booked with the vendor for Tuesday 6th September but in the meantime we continued to market the property. We received a number of offers on the property whilst waiting for the survey to be carried out, unfortunately the vendor received a significantly higher offer. If there is anything further we can do to help in the future please don't hesitate to contact us at the office. Many Thanks, Branch Manager
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5/5
GoogleVery helpful from start to finish, always keeping me updated with the sales progress, would highly recommend themPositiveResponsiveness, Quality, Professionalism, Value
Nobab Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleHighly professional and knowledgeable staff. Strongly recommend these people.
Koko Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleGood response from Anh lePositiveProfessionalism
Manasareddy Β· 24 October 2021
Agent replied Β· 23 October 2024
Many thanks for the great 5* review. Best wishes, Lucy, Customer Relations
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1/5
GoogleMost 5 stars looks shaddy.
Very unprofessional in my experience
Swap Β· 25 October 2019
Agent replied Β· 23 October 2024
Firstly, can I take this opportunity to assure you that all reviews left are genuine and our local team works hard to achieve such reviews and score. I can also confirm that as a large organisation we do not tolerate any suggested practice.
Secondly, you have not given any indication that you are, or have been, a client of our local branch and therefore I am confused as to the purpose of your non-factual review.
With this in mind I would like to request that you remove your review, or should you be a genuine client, please feel free to contact us at review@countrywide.co.uk. with any concerns you wish to raise.
Kind regards, Scott (Customer Relations Team for Countrywide)
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5/5
GoogleRating only, no written review.
Helen Β· 9 December 2025
Agent replied Β· 23 December 2025
Itβs lovely to know you had such a great experience, thank you for your feedback! Weβd welcome any further details youβre willing to share.
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5/5
GoogleRating only, no written review.
Terry Β· 24 October 2025
Agent replied Β· 23 December 2025
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! Weβd love to hear any other details if you have the time!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.