Every review we hold for the Newent office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsTwoCan 'Selling of 2 bed semi - Forest of Dean'
We had an excellent experience with Twocan, the staff particularly Simon & Danielle were brilliant. They communicated frequently and responded to questions really promptly - felt like a personal service!
Initially we had gone with a high-street agent (Bidmeadcook) then came across Twocan soon after so decided to go joint agency. We needen't have bothered with joint agency, TwoCan arrived promptly after our call and we were sold at a good price in less than twoweeks! The High-street Agent had yet to even get us a viewing!
They kept in constant contact whilst we hunted and offered on our property to purchase, and were invaluable whilst we navigated exceptionally slow solicitors - they really speeded the process up by offering a route of contact with our purchaser. Highly recommended, we will certainly be going straight to them next time!
Rachel · 30 November 2015
Agent replied · 8 January 2016
Thank you for your feedback
★★★★★ 5/5
View Agentsprofessional and proactive
Selling a house is probably one of the most stressful things anyone can undertake. Thank goodness for twocan. Always on hand and contactable. Always responsive. Honest and rreliable. If you need a professional twocan is the estate agent to use. We sold our house twice in a week for the full asking price. I would highly recommend twocan and suggest this is your first stop on your house moving journey..
Thanks Andy and team for everything.
Vicki · 21 November 2015
Agent replied · 8 January 2016
Thank you
★★★★★ 5/5
GoogleSuch great estate agents, Nicola was very friendly, informative and easy to talk to. Always super quick to respond and made the whole process go very smoothly !
Becky · 9 May 2025
★★★★★ 2.9/5
View AgentsOnly use if forced to.
We had to choose TwoCan as agent as they are partnered with Two Rivers which we the leaseholders of the Shared Ownership property. Being honest, I would have preferred an independent agent but TwoCan would still require payment on top of an independent agents fees.
The communication from some staff at TwoCan was unprofessional at the best of times, however i cannot endorse Nicola Smith enough. If she was around all the time, it would be 5 stars all round.
Be cautious that this agent does not perform viewings at weekends or evenings which may delay sale timescales. If selling via Shared Ownership, they do not advertise 100% share (which is fair).
They also shared my contact number with the buyers without consent, so a potential GDPR breach.
Alex · 30 October 2020
★★★★★ 5/5
View AgentsAmazing
I first got in touch to arrange to view a different property but after this became unavailable, I was provided with the link to my new home which I am in love with! Nicola was amazing and replied to all comms quickly and made the entire process very smooth for me. Would recommend to anyone looking to buy or rent. Amazing service!
Lauren · 13 March 2023
★★★★★ 5/5
View AgentsFantastic!!!!
Two Can and especially Nicola were absolutely fantastic! Although coming across a few hiccups along the way with solicitors and lenders and the dreaded COVID! Nicola was very reassuring and made a whirlwind situation much more bearable.
Two can & Nicola kept very good communication with us throughout. Can’t fault them at all!! Thank you very much for making our home buying journey as smooth running as you could!
Tom · 9 February 2022
★★★★★ 5/5
View AgentsRecent Letting of property
We had recently made a decision to rent our proprty. Having very little knowledge of how this works we were expertly guided by Nicola Smith of Toucan. She was helpful and understanding but ultimately professional. She has found us the perfect tenants for our property and is achieving 10% more rental income than we were expecting. Which came as a surprise to us as we had lived in the area for 8 years!
Should any of our firends or family ever considering rental or buying/selling propoerty I would defientely reccommend Toucan as their service has been impeccable.
TANYA · 27 May 2016
★★★★★ 5/5
GoogleDid more vocal work than my solicitors, I had to keep chasing them, but Nicola from TwoCan was perfect 🥰, however, I'd like to note, this is my first purchase and I have nothing to compare to... Nonetheless, I can't fault her in how she helped …
Nici · 31 March 2023
★★★★★ 5/5
View AgentsExcellent help
Andrew Heard was knowledgable and helpful. He thoroughly researched the area and was able to sell my mother's bungalow within a fortnight. We have put our own house on the market with him as well.
Pat · 19 November 2015
Agent replied · 8 January 2016
Thank you for your feedback
★★★★★ 5/5
GooglePleased with the service provided by Two Can/ Two Rivers, especially Nicola Smith. Very friendly, helpful and always tries to help resolve any issues.
Aimee · 29 March 2024
★★★★★ 5/5
GoogleDid more vocal work than my solicitors, I had to keep chasing them, but Nicola from TwoCan was perfect 🥰, however, I'd like to note, this is my first purchase and I have nothing to compare to... Nonetheless, I can't fault her in how she helped
Nic · 2 May 2022
★★★★★ 5/5
GoogleNicola Smith was helpful from start to finish, reassuring me and supporting me with any queries I’ve had. No issues and would definitely recommend - a professional and kind service which is much appreciated during what can be a very stressful time in your life!
Molly · 13 April 2022
★★★★★ 5/5
View AgentsExcellent Service
We instructed Danielle from Twocan in July. Danielle was extremely helpful, enthusiastic and professional. The house was sold within days. Would highly recommend this agency.
Melanie and David
Melani · 30 September 2015
Agent replied · 6 October 2015
Thank you so much Melanie and David, it was a pleasure to meet you both and work with you. Danielle
★★★★★ 5/5
GoogleNicola was so helpful during the rental of my flat, going out of her way to help ease my move.
Annette · 29 March 2024
★★★★★ 4.9/5
View AgentsGreat service given
Nicola provided a great service when I purchased my property with you. She was reliable, friendly, helpful and able to answer my questions.
Aimee · 2 April 2023
★★★★★ 5/5
View AgentsThe agent - Nicola Smith
Helpful, vocal and gets the job done... Couldn't have asked for a better person to deal with my case, she helped me get the property, chase up my solicitors and shown me around (obviously), but nonetheless, I can't fault her, now if she could just move in with me and be just as helpful now business is taken care of, I feel like she'd get more done around my house than I have 😂 although I have no other estate agent to compare to, out of all the parties involved in my process, both parties solicitors, conveyers, sellers and the estate agent herself, she definitely did the work, so hi-fives and fist bumps to her.
Nicholas · 14 April 2022
★★★★★ 5/5
GoogleTwoCan Estate Agent are very experienced with shared ownership property's. They were able to sort everything out for us and left no stone unturned. They vetted each potential buyer to make sure they met the strick criteria conditions what were placed on our property before they came to visit. Our property sold instantly however due to no fault of the estate agents it fell though. They quickly found another buyer who was successful. Their communication is second to none. As you alway have a reply with in 24hours however its usually instantly!
Can't fault. Would highly recommend to anyone.
Roxanne · 13 April 2022
★★★★★ 5/5
FacebookTwoCan Estate Agent are very experienced with shared ownership property's. They were able to sort everything out for us and left no stone unturned. They vetted each potential buyer to make sure they met the strick criteria conditions what were placed on our property before they came to visit. Our property sold instantly however due to no fault of the estate agents it fell though. They quickly found another buyer who was successful. Their communication is second to none. As you alway have a reply with in 24hours however its usually instantly! Can't fault. Would highly recommend to anyone.
Roxanne · 17 January 2022
★★★★★ 5/5
View AgentsSale if a Shared ownership property
TwoCan Estate Agent are very experienced with shared ownership property's. They were able to sort everything out for us and left no stone unturned. They vetted each potential buyer to make sure they met the strick criteria conditions what were placed on our property before they came to visit. Our property sold instantly however due to no fault of the estate agents it fell though. They quickly found another buyer who was successful. Their communication is second to none. As you alway have a reply with in 24hours however its usually instantly!
Can't fault. Would highly recommend to anyone.
Roxanne · 17 January 2022
★★★★★ 5/5
View AgentsReview of Nicola Smith
Nicola was such a help during the process. As we were first time buyers we were unsure of processes. Nicola was there to help the whole way through the process and we cannot thank her enough.
Jordan · 27 April 2021
★★★★★ 5/5
View AgentsGreat service
My first time buying a house and Nicola Smith was very helpful. Very professional, quick to respond and easy to communicate with. Overall very happy with them. I would definitely recommend.
Dean · 20 January 2022
★★★★★ 5/5
GoogleNicola Smith was helpful and friendly throughout the process, always willing to answer any question no matter how small or trivial, thankyou for all of your help in purchasing our first house
Carrie · 3 November 2021
★★★★★ 5/5
GoogleGreat people, particularly Nicola Smith who I spoke to mostly. Very professional, quick to respond and easy to communicate with. Overall very happy with them. I would definitely recommend.
Dean · 13 April 2022
★★★★★ 5/5
View AgentsMy Purchase
Nicola was helpful and thoughtful throughout the entire process. I really feel that the service was above and beyond what I was expecting and could not make a higher recommendation.
Gareth · 17 January 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
