Trusted Agent profile · Newcastle Upon Tyne

YOUR MOVE Newcastle Upon Tyne reviews

4.8

★★★★★ Excellent

98 reviews across 1 platform

Bishop Court Front Street, Whickham, Newcastle Upon Tyne, NE16 4JQ

Part of Your Move Chris Stonock, see every office.

YOUR MOVE's office in Newcastle Upon Tyne, at Bishop Court Front Street, is rated 4.8 out of 5 across 98 reviews on 1 platform, including 98 Google reviews rated 4.8.

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4.8 / 5

98

Reviews on Google

This office

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Reviews

Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.

5/5

Google

services is amazing. And really friendly.

Afg · 2 April 2026

Agent replied · 16 April 2026

Thank you very much for your review and are pleased you were satisfied with the level of service your received. Kind Regards Chris

5/5

Google

Amazing staff and service…manager Hazel is out of this world

Ian · 27 August 2024

Agent replied · 27 August 2024

Thank you for your lovely review Ian. We're pleased you have been happy with our service. Best wishes for the future.

5/5

Google

Amazing staff and brilliant services! Thank you very much

Hu · 16 February 2026

Agent replied · 16 April 2026

Thank you for your lovely review! We really appreciate your kind words and are pleased you were happy with the service.

5/5

Google

Just like to say a big thank you to Bethany for her help with the renting of our property. Always on top of her game and all carried out in a cheerful manner but also at the same time very professional. Once again many thanks for your help.

David · 16 June 2020

Agent replied · 15 June 2024

Thank you both for your kind words, I really appreciate it. I look forward to continuing business with you. Always happy to help! Kind regards, Bethany Phillips

5/5

Google

The staff were great with communication and very helpful through the process. Megan was great help!

Jamie · 17 January 2024

Agent replied · 15 June 2024

Thank you very much Jamie, we hope you're happy with your new home! - Whickham team.

5/5

Google

Bethany provides a first class professional and friendly service from start to finish. She made a very stressful situation much better and she was lovely to deal with throughout . Thank you Bethany for all your help and always responding to my many many emails!

Clair · 16 June 2020

Agent replied · 15 June 2024

Thank you for your lovely review Clair! It was a pleasure dealing with you throughout the application. Good luck in your new home I'm sure you will enjoy your time there! You know where I am if you need any help in the future. Kind regards, Bethany Phillips

5/5

Google

good service from all involved with purchase of property and especially Gillian who helped us from the start of our journey

Jeanette · 16 June 2023

Agent replied · 15 June 2024

Thank you for your lovely review, it was a delight to help you find your new home and wish you every happiness for the future.

5/5

Google

Bethany has been very helpful, always quick to respond and ready to answer any queries that I had. She promptly organised viewings of the properties that I was interested in and has been similarly attentive throughout the tenancy process. Thanks Bethany!

Kate · 16 June 2020

Agent replied · 15 June 2024

Thank you for your lovely review, no doubt you will enjoy your new adventure and your new home. Kind regards, Bethany Phillips

5/5

Google

Thank you to the whole Team at Your Move for making the purchase of our property a smooth process, after a two year search for a bungalow! The whole Team were very friendly, approachable, helpful and professional from start to finish - and my grandson loved the chocolates -thank you all! Angela and Ricky (and Jonjo)

Angela · 16 June 2023

Agent replied · 15 June 2024

Thank you for your lovely review and your grandson is welcome anytime for chocolates. The Whickham Team

5/5

Google

Amazing communication and response time. Thank you for all your help!

Laura · 19 July 2025

Agent replied · 9 October 2025

Thank you so much for your kind words! We're thrilled to hear you were happy with our communication and response time. It was a pleasure assisting you, and we're always here if you need anything in the future!

5/5

Google

Bethany has been so helpful in my house search she has answered any questions I’ve had. I would recommend her to anyone who is looking to move

Miss · 16 June 2020

Agent replied · 15 June 2024

Thank you for your review I am glad I was able to assist you in your property search. Kind regards, Bethany Phillips

5/5

Google

All the staff are super friendly and welcoming. Denise looked after us from the start at our viewing up until our move in date. She is super professional and helpful. She kept us up to date throughout the whole process and even came in on her day off to ensure all checks were tied so we could get the keys on time. Thank you!

Megan · 16 June 2022

Agent replied · 15 June 2024

Thank you for your review, hope you are both happy in your new home.

5/5

Google

Bethany is always really helpful and very responsive keeping me fully updated.

Karen · 16 June 2020

Agent replied · 15 June 2024

Thank you for the positive review, I am glad you are happy with the service you're receiving. Kind regards, Bethany

5/5

Google

Hazel Megan and Gillian did a great job keeping me informed of the progress of my sales - great 5 star service

Colin · 28 June 2024

Agent replied · 15 June 2024

Thank you very much for your kind Google review - it was our pleasure. All the best, Whickham team.

5/5

Google

Gillian, went above and beyond to help us with the purchase of our house. She was excellent at keeping us informed. I would definitely use Your Move, for when I next decide to move house. Thanks again Gillian.

Rebecca · 16 June 2023

Agent replied · 15 June 2024

Hi Rebecca, thank you for your kind words, we truly appreciate your feedback and it was my pleasure to guide you throughout your purchase. We wish you both every happiness in your new home. Thanks again Gillian

5/5

Google

Very friendly and helpful staff. Never had any problems during my home purchase, and always felt able to ask any questions. Very professional and Iona and the rest of the team were wonderful throughout the entire process.

Liam · 16 June 2023

Agent replied · 15 June 2024

Thank you for the lovely review, it was a pleasure helping along the way! Enjoy making new memories in your home. From Team Whickham

5/5

Google

We have just moved into our new home and couldn't have done it without the help or your move. Gillian helped us every step of the way. From valuation to sale and purchase, and putting us in touch with a great mortgage advisor. Would 100% recommend Your Move to anyone looking to buy or sell.

Immy · 16 June 2020

Agent replied · 15 June 2024

Thank you for your amazing review, it has been my pleasure to help and guide you through the process of buying your forever home, good luck to you both!! Our team in Whickham are the best. Kind regards Gillian

5/5

Google

Fantastic serivce and a great team! Made the whole process easy and accessible and every time I saw them I was always met with a warm welcome and a big smile. Thank you!

Sacha · 16 June 2023

Agent replied · 15 June 2024

Thank you for your review, it was our pleasure to deal with a lovely tenant like yourself and we wish you all the best in your new home. Iona and The Whickham Team

1/5

Google

Absolutely rubbish service. First property viewing no agent showed up - I waited twenty minutes. Another property advertised with them that I arranged to view (reluctantly because it was with this agency!!) No-one was home when we went round at our pre-arranged time. The third one (I know I should have given up then!!) We arrived to be told the property had been sold and the owner had instructed them to cancel our viewing which your move whickham hadn't bothered to do. Avoid this agency!

Frankie · 16 June 2021

5/5

Google

Ever since Your Move have taken over my tenancy, things have run very smoothly. Previously, things took months to be done and very little help was given, but since Bethany and Your Move have taken over, everything has been done swiftly and they have been extremely helpful.

Richard · 16 June 2020

Agent replied · 15 June 2024

I am glad you are happy with the service you're now receiving and I do apologise for any troubles you have encountered in the past. Thank you for your review. Bethany Phillips

5/5

Google

A very quick and smooth experience, first time using Your Move, everything was handled quickly and not long after applying for a property we had handled all the set up and are now about to move in. Communication was quick and any questions were promptly responded too. Would recommend.

Mark · 17 June 2019

Agent replied · 15 June 2024

Thank you for your kind review Mark. We are glad we were able to assist you in finding a new home, and we hope your pets love the home as much as you do! Thank you, Your Move Whickham Team

5/5

Google

Me and my partner recently moved into our first home together that we found with the help of YourMove. We were dealt with very professionally and couldn't be any happier with the service we received. 100% reccomend them.PositiveProfessionalism

Lucy · 16 June 2021

Agent replied · 15 June 2024

Thank you for your kind words, Lucy. We wish you the best in your first home together and many happy memories! Kind Regards, The Whickham Team

1/5

Google

Keep well away, £1900 for a few phone calls, communication poor, misleading information, and a very stressful experience.

Bart · 16 June 2023

Agent replied · 15 June 2024

We are sorry to hear you have not been happy with the experience you’ve had with us at Your Move, however customer service is a high priority for us and on this occasion it would appear if fell short of your expectations.

5/5

Google

All the staff at whickham office that I dealt with were kind & helpful

Amanda · 20 August 2023

Agent replied · 15 June 2024

Thank you Amanda for your lovely review, its has been our pleasure dealing with you and great to hear that you enjoyed your experience with ourselves. We wish you every happiness in your new home. Hazel and the Whickham Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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