Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFirst class!!
I was recommended Pattinson's in alnwick from a family member when we were thinking about putting our house on the market. They have certainly not disappointed, main reason being Claire. She has been excellent throughout keeping me informed of all updates and next steps etc. When other parties have been slow she has been brilliant being pro active and chasing people and getting results. The whole way through she has put me at ease and answered my million and one questions. I would not hesitate to recommend pattinsons alnwick to any one in the future.
Sophie · 4 March 2019
★★★★★ 5/5
TrustpilotHouse sale
Recently sold our house via the jarrow branch. Absolutely superb service all round, friendly and efficient. Alison was amazing throughout could not recommend highly enough.
Hayley · 5 June 2021
★★★★★ 5/5
TrustpilotI have just sold a house through the…
I have just sold a house through the Washington office in the Galleries and was all made very simple- Carly handled the bulk of it as I was away abroad at the time. I would definetly recommend using Keih Pattinson as it will be my first port of call when the next sale comes along.
John · 21 July 2023
★★★★★ 5/5
TrustpilotCouldn't fault the service we received…
Couldn't fault the service we received from David and his team at the Durham branch. Helpful and professional throughout. Unlike other muppets we've used before.👍
Ian · 5 May 2021
★★★★★ 5/5
TrustpilotAbove and beyond
Pattinsons are assisting with renting out my property, and I can only say good things about the communication and application of the team in arranging that.In particular I asked for additional assistance and correspondence to help organising additional requirements for my personal remortgage.Eloise in particular has been sparkling in providing what I needed with alacrity and efficiency. I can't thank her and the team enough for pitching in.
Darren · 14 March 2022
★★★★★ 5/5
TrustpilotI've dealt with the Washington and Jarrow branches before and they have both been great.
I've dealt with the Washington and Jarrow branches before and they have both been great. As an investor I work with agents a lot and it's quite refreshing to deal with ones who love what they do and are great at it. Carly from Washington in particular has been very good and incredibly proactive.
Damyan · 7 August 2023
★★★★★ 5/5
TrustpilotFantastic service from the Alnwick…
Fantastic service from the Alnwick branch, especially Claire, who kept us well informed throughout the whole of the house sale. She was very friendly, approachable and efficient, can't recommend Pattinsons enough.
Kirstie · 9 May 2019
★★★★★ 5/5
TrustpilotOutstanding service
Outstanding service, dedication and support through a failed sale, re sale. Processes were adapted to meet my needs without a moment’s hesitation.
Alison · 3 November 2021
★★★★★ 5/5
TrustpilotHelen Widdowson and Tony Harbison were…
Helen Widdowson and Tony Harbison were great! They were always available and tried to help us during our search for houses and flats. We really appreciate that.
Mrs · 7 October 2020
★★★★★ 5/5
TrustpilotPattinson's estate agents are the best
Pattinson's estate agents are the best! We are looking to rent in the North East, due to a job relocation. Josh, Courtney their attitude to customer service is exemplary. I have never met an estate agent so customer focused as this one, their communication is first class and it is refreshing to experience this.
Graham · 28 July 2023
★★★★★ 5/5
TrustpilotWe used Pattinsons in our recent…house sale
We used Pattinsons in our recent selling and buying our new home. I would recommend them 100% they were there for us at every step nothing was too much bother for them no matter what we called them about and they put our minds at rest on many an occasion during a stressful time for us. Jason Dean and Alison are a credit to the firm always ready to help.
Christine · 8 October 2021
★★★★★ 4/5
TrustpilotSold at auction
Sold at auction. This was recommended by the agent and although we felt it was rushed and they went ahead and posted the property details on line before we had reviewed them So the changes we requested were not made, they achieved a good price for us at the auction and the sale went through within 28 days.The staff at the Whickham office were very helpful and coped very well given the COVID situation.Thank you
Anne · 26 August 2020
★★★★★ 1/5
TrustpilotUnprofessional
Unprofessional and rude when looking to book a viewing. Refused to allow me to make any viewings without consulting one of their financial advisors, and didn't care at all to talk to me after I refused to speak to their financial advisors.
Harry · 23 November 2020
Agent replied · 17 June 2024
Thank you for your feedback. It is company policy for all buyers to be financially verified prior to viewing a property, this is even more important at the moment as we are in a national lockdown and although house moves are still able to take place, we need to ensure that the buyers we are sending into peoples homes are in a position to proceed with a purchase. I assure you that all of the sellers of the properties you requested to view were advised of your viewing request and they made the decision to decline your viewings, which you have been advised of.
★★★★★ 5/5
GoogleVic and the team at heaton branch very helpful made it quick and easy
Ethan · 24 October 2022
★★★★★ 5/5
TrustpilotFantastic! Would highly recommend Pattinsons
Would highly recommend Pattinsons, We received a 5 star professional service from the team at the Ashington branch for selling a property.Much appreciated, thanks guys! :)
Helen · 13 November 2020
★★★★★ 4/5
TrustpilotFriendly team
The agents at Pattinson's have been so friendly during our search for a rental property. They have been accommodating and considerate of our circumstance, moving from Edinburgh to Newcastle. Which has made the process of finding a tenancy less stressful. I have kept in contact with one agent in particular, Jessica, who has been fab at keeping me updated with each property.
Charlotte · 22 October 2022
★★★★★ 5/5
TrustpilotPattinson's South Shields
Maria and the rest of the team at Pattinson's South Shields branch were incredibly helpful and friendly to work with. They managed to sell my flat during a pandemic, so that is testimony to their skill and work ethic. Their price is a bit higher then others, however that money is well and truly earned. They went above and beyond to make sure that every query or concern I had was answered.
PC · 29 April 2021
★★★★★ 5/5
TrustpilotRebecca was absolutely great very…
Rebecca was absolutely great very professional in helping us to move to our new rental property. Would recommend to use them. This was the Kettering office.
Claire · 6 November 2020
★★★★★ 1/5
TrustpilotI would not give a good rating due to…
I would not give a good rating due to its poor services. They are just after your money and nothing else.NOT RECOMMENDED
Anonymous · 10 July 2023
Agent replied · 17 June 2024
Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address or contact number? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
★★★★★ 5/5
TrustpilotWe recently purchased a property from …
We recently purchased a property from Pattinson Estate Agents (Cramlington). We thought communication may be a problem as we live in the south of England. However, from the agent who we viewed the property with to all the other staff at this branch, we were delighted that we were kept informed literally every step of the process from purchase to completion. The Cramlington office were professional, yet we felt we were receiving personal attention (I find that this is a rare ability in today's world). We cannot praise and thank all the staff who were partied to our house purchase and I would strongly recommend this agency for buying, selling or renting a property. They will be our first port of call next time we're looking to purchase/sell a property. Many thanks to you all. Debbie Coates & Stephen Hutton
Debra · 6 December 2017
★★★★★ 5/5
TrustpilotExcellent communication skills from…
Excellent communication skills from every member of the team I had contact with by email and phone calls, and very helpful with problem-solving around renting a studio in a problematic building. Glad to have found them.
Ms · 2 August 2024
★★★★★ 5/5
TrustpilotBrilliant Service from Lucy and Team at the Whickham Branch
Great service from start to finish. Everything was dealt with efficiently and in a timely manner. The process has been quick and stress free! Thank you again. Suzanne x
Suzanne · 11 September 2019
★★★★★ 5/5
TrustpilotExcellent service from the whitley bay…
Excellent service from the whitley bay branch. Would highly recommend for selling property, they take full control and have excellent communication. Thanks whitley bay in particular Mrs Richardson
Donna · 31 January 2020
★★★★★ 5/5
TrustpilotI was very happy with the service I…
I was very happy with the service I received from the whole team on the sale of the house. Rachel Ratcliffe handled the sale and kept me fully up to date throughout, I was very happy with her as my contact
Ms · 26 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
