Trusted Agent profile · Newcastle upon Tyne
★★★★★
636 reviews across 2 platforms
676 West road, Newcastle upon Tyne, NE5 2UR
Northwood incorporating Bowes Mitchell's office in Newcastle upon Tyne, at 676 West road, is rated 3.4 out of 5 across 636 reviews on two platforms, including 354 Google reviews rated 4.7.
Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
1/5
TrustpilotThis agency illegally discriminates…
This agency illegally discriminates against tenants on benefits or universal credit. They use practices that are humiliating and set tenants arduous and nigh impossible bureaucratic tasks to prevent them from securing housing. A disgraceful agency
5/5
GoogleRating only, no written review.
4/5
TrustpilotAll good
Used my local branch for a number of years now.No issues at all.
5/5
GoogleRating only, no written review.
5/5
TrustpilotThe St Albans branch are fantastic
Try the St Albans branch. They are brilliant and super professional. We have had a fantastic experience letting our property through them and finally sold it through them too. Cannot fault them
1/5
TrustpilotBeware of the Guaranteed Rent Scheme !
Beware of the Guaranteed Rent Scheme !Regardless of the state of your property when handed back, they will only pay a maximum of £1300 damages (in the small print).The service provided was appalling too !
1/5
GoogleVery rude agent when viewing on site.
I am sorry you thought this. I am afraid that you were very late for the viewing and my colleague had to move on to her next appointment. Your language towards my colleague was not helpful or called for.
1/5
TrustpilotDid everything we could at the end of…
Did everything we could at the end of tenancy, paid for professional carpet cleaners and they still kept the bond! No repairs done or any maintenance. Completely immoral letting agent
4/5
TrustpilotBeen with Northwood Romford for a few…
Been with Northwood Romford for a few years now, found Brian to be very helpful, and replied to my questions quickly.I'm very happy with the service and would recommend them.
5/5
TrustpilotFantastic service when selling my home…
Fantastic service when selling my home with Northwood in St Albans. From the initial meeting all the way through to completion they made things nice and easy for me.
1/5
TrustpilotAppalling Northwood Lancaster
With regards to Northwood Lancaster, diabolical service and customer relations.Complete lack of communication and no urgency whatsoever. Moreover, “short”, unprofessional and contradictory responses.I seriously wouldn’t advise anyone to use this Estate Agent.
1/5
TrustpilotDreadful
Dreadful. Tennant for 5.5years now and they just get worse. Outstanding jobs for 6 months including rotting counter tops, leaking roof and broken lighting. DO NOT USE Northwood Stoke
5/5
GoogleNorthwood is an amazing company who really helped when it came to viewings to find the perfect house.
5/5
TrustpilotAlways had a very good experience…
Always had a very good experience dealing with the whole team. Whenever I have any maintenance issues they always sort them out very quickly.
1/5
TrustpilotOne of the worst estate agency we’ve…
One of the worst estate agency we’ve ever delt with, all sorts of costs when you moving out and not your fault. Your issues often been ignored. Never use again.
1/5
TrustpilotHereford branch !landlords beware!
Hereford branch !landlords beware!I’ve ended up with drug using subletting tenant !Absolutely crap agents
5/5
GoogleGreat Estate Agents .
5/5
GoogleRating only, no written review.
1/5
TrustpilotNot returning deposits
Not returning deposit when flat is spotless. Don't use this company
1/5
TrustpilotTerrible
Terrible, poor commutation, ended up taking 6 months to sell due to inexperienced staff
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Danny, I cant find you on our data base at all so i can only assume this review has been added in error? If you would like to contact me at sarabutler@northwooduk.com to let me know what the issue is i am sure we can resolve.
5/5
GoogleLiam Bradshaw, he's very professional and knows what his about.
5/5
GoogleGreat service from Leanne, friendly and very professional. We wouldn't look anywhere else in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
