Trusted Agent profile · Newcastle Under Lyme
★★★★★
283 reviews across 3 platforms
35 Ironmarket, Newcastle Under Lyme, ST5 1RP
Follwells Ltd's office in Newcastle Under Lyme, at 35 Ironmarket, is rated 4.8 out of 5 across 283 reviews on three platforms, including 259 Google reviews rated 4.8.
Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.
5/5
GoogleHaving not moved many times we relied on Follwells to provide us with what we needed. In our opinion all the staff at Follwells were polite, customer focused and went that extra mile to help in selling our property & keeping you in touch with what was going on. I can not recommend them highly enough for all the work they did. I would not hesitate in using them again.
5/5
GoogleFollwells were amazing, they were always eager to help and nothing was too much trouble. They were professional from start to finish.PositiveResponsiveness, Professionalism, Value
Thanks for the review.
5/5
GoogleWe have dealt with follwells as the people we have bought from had them as there agents. Pamela Platt from the Newcastle store was brilliant she kept her clients up to date and told ourselves everything that was going on and went over and above to make sure everything went ok .if you are in Shropshire or Staffordshire area I would personally recommend this company.
5/5
GoogleI had full confidence in the individual service provided by these local Independent agents. The advice given was exceptional and the regular update reports from the dedicated team were welcome. Marketing of the property and accompanied viewings was professionally undertaken. I was extremely satisfied.
5/5
GoogleExcellent service: They were proactive and helpful
5/5
GoogleWe chose Follwells based on local recommendations. From the first contact to the recent completion, thorough, friendly, patient and supportive - couldn't ask for a better team that helped achieve a prompt and successful sale.
5/5
GoogleI recently had to sell a relative's house and I experienced friendly service and a high level of competence from the start to the end of the process.
5/5
GoogleFantastic service from start to completion. Highly recommend using these professionals.
Thanks Alan
5/5
GoogleDetailed communication was given when needed. Helen also offered local contacts and services that could add with the surveys. I'd recommend this company. Thank you Follwells
5/5
GoogleDetailed communication was given when needed. Helen also offered local contacts and services that could add with the surveys. I'd recommend this company. Thank you Follwells
5/5
GoogleFollwells made the selling process really straightforward and explained the process every step of the way. I would definitely recommend.
Thank you
5/5
FacebookI cannot recommend Follwells staff highly enough in the way they handled everything in the sale of our house. Friendly, customer focussed and always kept you up to date with what was going on, even to the point of helping prospective buyers. You always felt that you were the most important client and I would highly recommend their services to anyone. Thank you so much.
5/5
GoogleWe completed on our dream house that was being sold by follwells 6 weeks ago now. Follwells were wonderful through the whole process. And Vicky handled our case wonderfully. Would highly recommend, wonderful estate agent
5/5
FacebookReceived excellent customer service from the sale and purchase of the houses. Made everything stress free. Would definitely use again
1/5
FacebookReliable & thorough surveyor services. Highly recommend.
5/5
GoogleVery friendly team and professional service throughout the whole house sale process.PositiveResponsiveness, Professionalism
Thanks for the review Dean
5/5
Trustpilot3 bedroom town house in Newcastle-under-lyme
Follwells sold our 3 bedroom town house in Newcastle-Under-Lyme in record time. We took John's advice on how to present the house and we secured two viewings on the first day and received two asking price offers. After the Follwells team negotiated with both interested parties we accepted an above the asking price offer and moved into our new home 8 weeks later.
5/5
GoogleI have never dealt with a more pro-active, professional and informative Estate Agent in many years. Their level of customer service is unequalled.
5/5
GoogleFollwells were very helpful. As first time buyers they couldn’t do enough for me and my wife and made our purchase a smooth and enjoyable experience.
4/5
GoogleVery nice very friendly staff
Thanks Nasir
5/5
GoogleVery friendly and personalised service. Prompt and accurate responses to queries. Many thanks.
5/5
GoogleFollwells sold a house for me several years ago. Excellent service & very helpful which is why I have come back to them again. Another stress free sale, well for me anyway, which was what I wanted. Thank you again. Vicky, Mark & Tom. Apologies to the ones I have missed out. Cannot recommend them highly enough.
5/5
GoogleI just can’t tell how happy we are with the while team at Follwells! Absolutely fantastic! Thanks very much for all your effort and help!
4/5
GoogleMark Ingram the estate agent At Fowells who sold my house was always courteous and helpful but most of all professional. He even returned my phone calls when he wasn't available (the majority don't !) He would be my first choice of representative if I ever chose to move again.PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
