Trusted Agent profile · Newcastle Under Lyme

Butters John Bee Newcastle Under Lyme reviews

4.4Platinum winner · 2026View award details

★★★★★ Great

1,754 reviews across 2 platforms

36 High Street, Newcastle Under Lyme, ST5 1QL

Butters John Bee's office in Newcastle Under Lyme, at 36 High Street, is rated 4.4 out of 5 across 1,754 reviews on two platforms, including 681 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.

Google logo

4.8 / 5

681

Reviews on Google

This office

Trustpilot logo

1,073

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Fran · 16 June 2022

Agent replied · 15 June 2024

Many thanks, Fran, for awarding us 5 stars. Regards, Julia Bramfitt, BJB Newcastle Sales

5/5

Google

Rating only, no written review.

Fatimah · 16 June 2022

Agent replied · 15 June 2024

Thank you so much for awarding us 5 stars as a Google review. Kind regards, Julia Bramfitt, BJB Newcastle Sales

4/5

Google

Rating only, no written review.

Rachel · 25 October 2021

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review Rachel. Kind regards BJB LETTINGS

2/5

Google

Rating only, no written review.

Showreddy · 16 June 2021

3/5

Google

Rating only, no written review.

Samuel · 16 June 2021

Agent replied · 15 June 2024

Thank you for the review. If you feel there is areas we can improve on please dont hesitate to contact us. Kind regards Butters John Bee

4/5

Google

Rating only, no written review.

Rachel · 16 June 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review Rachel. Kind regards BJB LETTINGS

4/5

Google

Rating only, no written review.

Jemma · 16 June 2021

Agent replied · 15 June 2024

Hi Jemma. Thank you for the positive feedback. Kind Regards BJB LETTINGS

5/5

Google

Rating only, no written review.

Charlotte · 16 June 2021

Agent replied · 15 June 2024

Thank you for the 5*s. On behalf of the lettings team at Newcastle, myself and Kyle hope you will be very happy in your new home. Kind regards Abigail - Lettings Manager

5/5

Google

Rating only, no written review.

Muhammad · 16 June 2021

Agent replied · 15 June 2024

Thank you for the 5*s. Good luck in your new home. Kind regards BJB LETTINGS

5/5

Google

Rating only, no written review.

Gloria · 16 June 2021

Agent replied · 15 June 2024

Thank you for the 5*s Gloria. Kind regards Abigail BJB LETTINGS

5/5

Google

Rating only, no written review.

Sarah · 16 June 2021

Agent replied · 15 June 2024

Thank you for the 5*s Sarah. Good luck in your new home :) Kind regards Abigail BJB LETTINGS

5/5

Google

Rating only, no written review.

Leo · 16 June 2021

Agent replied · 15 June 2024

Thank you for the 5*s Leo. Kind Regards BJB LETTINGS

5/5

Google

Rating only, no written review.

Jack · 16 June 2021

Agent replied · 15 June 2024

Jack, Thank you so much for giving us 5 stars. It means so much to the staff to know they did a good job for you. Regards, Julia Bramfitt CPEA FNAEA, Branch Manager

4/5

Google

Rating only, no written review.

Pooly · 16 June 2021

Agent replied · 15 June 2024

Thank you for the 4* review around the branch services Kind regards BJB Newcastle - Lettings

5/5

Google

Rating only, no written review.

Jynto · 16 June 2021

Agent replied · 15 June 2024

Thank you for leaving a 5* review around the lettings service at the Newcastle Branch. Kind regards Abigail Iliff - Lettings Manager

5/5

Google

Rating only, no written review.

James · 16 June 2021

Agent replied · 15 June 2024

Thank you for leaving a 5* review around the lettings service at the Newcastle Branch Kind Regards Abigail - Lettings Manager

5/5

Trustpilot

Five stars for Stacey O’Hara

Rating only, no written review.

Stephen · 26 March 2021

5/5

Trustpilot

Very efficient service

Rating only, no written review.

Dean · 9 January 2021

5/5

Trustpilot

Excellent service thanks Luke.

Rating only, no written review.

Andy · 6 November 2020

5/5

Trustpilot

Fantastic service.

Rating only, no written review.

Lauren · 2 October 2020

5/5

Trustpilot

Stacey O’Hara outstanding.

Rating only, no written review.

Customer · 25 September 2020

1/5

Google

Rating only, no written review.

Shiva · 16 June 2020

Agent replied · 15 June 2024

Thanks for taking the time to rate your experience with us. This is much appreciated.

4/5

Google

Rating only, no written review.

Steve · 16 June 2020

Agent replied · 15 June 2024

Thank you so much for spending time to review your experience with Butters John Bee. We very much appreciate your review. Kind regards Julia Bramfitt, Branch Manager Butters John Bee Newcastle

3/5

Google

Rating only, no written review.

Christian · 16 June 2020

Agent replied · 23 August 2024

Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience with us so we can improve our services. Please feel free to reach out to us directly.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Butters John Bee's Google reviewsLeave Butters John Bee a review

Questions about Butters John Bee Newcastle Under Lyme

Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards: Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.

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