Every review we hold for the Newcastle-under-Lyme office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
FacebookIf you are looking for a stress free house sale and, or move then Bramptons are the estate agents to choose. From the initial valuation right through the whole process of my sale and purchase, the entire staff at Bramptons could not do enough for me. Daily updates when needed, always available either via a friendly phone call or email. I always felt that I was fully informed of every step of the whole process due to the support, guidance, reassurance and assistance of the absolutely amazing staff at Bramptons. I have already recommended Bramptons to other people and they are happy with their service too. So if you are looking for a friendly, approachable estate agents who are great value for money then I'd wholeheartedly recommend Bramptons.
Lou Β· 17 June 2021
Agent replied Β· 22 February 2025
Thankyou so much for your lovely comments and to great the feedback as we do aim to help out as much as we can during the whole moving process. Enjoy your new home!
β
β
β
β
β
5/5
GoogleThe whole process of selling our property managed by Bramptons was handled seamlessly from start to finish. Exceptionally professional and efficient, kept us updated throughout the process. Outstanding estate agents, cannot recommend them highly enough. Thankyou all, from a very satisfied customer!
Suzanne Β· 12 October 2025
β
β
β
β
β
5/5
GoogleWe used Bramptons recently to sell a property in Stoke. Not being from the area we had no experience of agents in the area but we're very pleased with our choice. Adam, Louise Diane and all the staff know what they are doing when it comes to selling houses. They did a brilliant job, the property sold within a month of going on the market. Very friendly, experienced staff. We would definitely recommend them.
Deborah Β· 19 August 2024
β
β
β
β
β
5/5
GoogleFirst class service, professional and nothing too much trouble
Julie Β· 27 September 2025
Agent replied Β· 25 January 2026
Dear Julie, myself and the team truly appreciate your positive feedback! It means a lot to us that you had a great experience. We look forward to welcoming you back to experience the best service!
β
β
β
β
β
5/5
GoogleVery helpful and friendly staff very smooth transition couldnβt ask for a better team
Ricky Β· 28 July 2025
Agent replied Β· 25 January 2026
Thankyou for your feedback and all at Bramptons wish you well in your new home!
β
β
β
β
β
5/5
Google100% would recommend. We were delighted with the service we received from Bramptons. As first time buyers not knowing what to expect. Diane was super helpful answering all of our questions in super quick time and made the whole process as stress free as possible.
Thank you Bramptons!PositiveResponsiveness, Quality, Professionalism, Value
Rebecca Β· 20 June 2022
β
β
β
β
β
5/5
GoogleFrom stary to finish the whole team at Bramptons have been amazing!! They're not just a business, they actually care about you! Louise, i can not praise highly enough!! To say its been a journey is an understatement but with Louise and Diane there to support an offer professional, supportive and friendly advise, made that bit easier. I would 100% recommend the team and would be my number one estate agents!! Thank you
Bethan Β· 29 May 2024
β
β
β
β
β
5/5
GoogleMyself and my partner cannot give this company enough credit. From our first encounter to handing over the keys, we had the most professional team supporting us.
They are so friendly and were always on the end of the phone if we had any questions. The support we received from Louise in particular was outstanding- we cannot thank you enough. Without Louise helping us every step of the way in our renting journey we would never have found this lovely property. Thank you all so very much!
Rebecca Β· 22 December 2023
β
β
β
β
β
5/5
GoogleIβve been renting for over a year with Bramptons and had the best experience possible. Louise and the team was always very helpful and super friendly. Thank you for great service, I will definitely recommend you π β¦
Eva Β· 25 July 2023
β
β
β
β
β
5/5
GoogleAll the staff at bramptons made the sale of mum's property easy , with their caring attitude and time to listen and understand . Adam was especially kind and was able to give good , honest advice when I needed it . Top team of professionals doing a great job .
Will be forever grateful
Thanks to all
Angie whitehurst .
Angela Β· 21 June 2019
β
β
β
β
β
5/5
GoogleUsed Bramptonβs for the last 8 years as letting agent. They have always been fantastic in arranging great tenants and professional in their service offered.
Will be back. Canβt recommend highly enough
Patrick Β· 12 October 2025
β
β
β
β
β
5/5
GoogleCan't recommend Bramptons highly enough! Would give them 10 stars if possible β¨οΈ The team are all amazing and really kind. Nothing is to much to ask. Louise the owner will go that extra mile for clients. I'm a long standing customer now so this review is well deserved. I would not go anywhere else. Thank you to all the team x
Chloe Β· 23 September 2024
β
β
β
β
β
5/5
GoogleWe cannot speak highly enough of Bramptons. From our very first encounter, we were met by the upmost professional but friendly and supportive team. Their advice and guidance is second to none, and they were always at the end of the phone for any queries that we had. Diane and Louise are just wonderful! Without them, we probably wouldnβt have secured our forever home; they helped us to sell our property quickly in a challenging market, and made the process as straight forward as possible. We cannot thank Bramptons enough and would recommend without hesitation!
Georgina Β· 23 September 2023
β
β
β
β
β
5/5
GoogleLouise , Adam and the rest of the team were very professional from the valuation and handling of the sale. We were kept updated from from start to finish, all done in a very friendly way. A big thank you to Bramptons
Delia Β· 9 June 2025
β
β
β
β
β
5/5
GoogleExcellent Service throughout sale, no nonsense approach by Adam and the team which is a refreshing change. I was kept informed along with all other parties continuously and felt that Brampton's did their upmost to progress the sale. No hesitation in using them in future would highly recommend.PositiveResponsiveness, Professionalism, Value
J Β· 27 August 2021
β
β
β
β
β
5/5
GoogleWe would like to say a huge thank you to Bramptons who have dealt with the sale and purchase of my dad's house. Adam, Diane and Louise are exceptional at their jobs as well as being friendly and approachable they have delivered excellent professional customer service throughout, nothing has been too much trouble for them. Any queries we have had along the way have been answered swiftly and promptly which has gone a long way to making the whole process relatively stress free.
We would definitely use Bramptons again if needed in the future with no hesitation.
Thanks again for everything!
Cheryl Β· 20 June 2023
β
β
β
β
β
5/5
GoogleWould highly recommend Bramptons Estate Agents. We used them to manage the rental of our property for 4 years when we moved abroad and then decided to sell the property. Diane and Adam judged the market perfectly and there was a lot of interest in the house. We accepted an offer 10 days after it was on the market and the sale was completed in 8 weeks.
First class service especially as we were 3,000 miles away.
Thank you so much.
Shona Β· 20 June 2023
β
β
β
β
β
5/5
GoogleLouise, Adam and Diane were all fantastic and were at hand to help us to move our house purchase through promptly in order for us to take advantage of the stamp duty window. Lovely, family run business who we would highly recommend.
Hayley Β· 20 June 2022
β
β
β
β
β
5/5
GoogleStaff were very helpful, always someone at the end of the phone when I needed ask something. Overall, I couldn't have asked for a better service.
Sadie Β· 12 October 2025
β
β
β
β
β
5/5
GoogleI have had the pleasure of working with everyone at Bramptons over the last 6 months. They are professional in everything they do, they gave a realistic valuation of my house in a tricky market. They have also advised me in a couple of investment properties , which they are now managing for me. I have dealt with numerous estate agents this year and have to say they are the most professional and consistent, Thankyou.
Neil Β· 23 September 2023
β
β
β
β
β
5/5
GoogleSold and brought over the years with bramptons, now they are letting properties out for me. Always had a great service no stone is left unturned.All the team are very helpful and on hand when ever I have needed them. . Would highly recommend to anyone.
Philip Β· 18 February 2025
β
β
β
β
β
5/5
GoogleA very big thankyou to Diane, Louise, Adam and all the staff at Bramptons for their professional help and advice on selling our property. Their service is first class, a prompt valuation to regular updates right up to completion, an absolute pleasure to work with during what can be a stressful process.
I would sincerely recommend their services to anyone looking to market their property, large or small.
Bramptons keep doing what you're doing great job, thankyou again.
Robin Β· 20 June 2023
β
β
β
β
β
5/5
GoogleI cannot recommend Bramptons estate agents highly enough! From start to finish the whole team were great... thankyou so much for all your help!
Amamda Β· 12 October 2025
β
β
β
β
β
2/5
GoogleHow do they sell houses?!
Twice we turned up to view, twice they told us it was the following day. The first time we took as our mistake but to be told the next day the same bollox! Had heard about them not showing by someone else. They are probably ok if you don't rely on them to do the viewings. We are not bothering to try to view again.
N Β· 21 June 2017
Agent replied Β· 19 June 2024
We have checked our diary and cannot see your name in our system. Are you sure you have left a review at the correct site. If you have, but your viewing appointment was in the name of a different person then please let us know so that we can check our records to see what went wrong. We strive to give the best service we can,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.