1/5
GoogleThe worst office, if you want to rent find a better office cuz they will take your money for silly things. In addition they change the period of the tenancy without inform me.
Trusted Agent profile · Newcastle Central
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Belvoir Newcastle Central reviews
★★★★★
153 reviews across 4 platforms
218 Chillingham Road, Newcastle Central, NE6 5LP
Part of Belvoir, see every office.
Belvoir's office in Newcastle Central, at 218 Chillingham Road, is rated 4.1 out of 5 across 153 reviews on four platforms, including 92 Google reviews rated 3.7.
92
Reviews on Google
This office
32
Reviews on Facebook
This office
19
Reviews on Direct reviews
This office
10
Reviews on allAgents
This office
Reviews
Every review we hold for the Newcastle Central office, from every platform, shown as written. First names only.
Google2/5
GoogleBelvoir took over the management of my furnished property from CityPadz. I was assured the handover would be seamless, as Citypadz executives would continue in the new company. However items have gone missing from my home and no-one is taking the blame. I even had a painting, which was hung over the fireplace in the lounge, cut from its frame and Belvoir have been kind enough to send me a photograph of the empty frame! Citypadz checked my inventory on each tenant handover, but apparently it is an optional service with Belvoir. Also, Citypadz provided contents insurance, but Belvoir do not. At subsequent tenant handovers, no-one from Belvoir told me the check was not happening, nor that the insurance was not automatically being renewed. Now I am hundreds, if not thousands of pounds out of pocket, with audio/video items and paintings missing, and my rental company is denying any responsibility.
1/5
GoogleEven a 1 star is too much. Absolutely dreadful service from the day we moved in. The first day we ended up with a £50 emergency call out charge that we were never refunded for. Faulty windows on our property so they screwed the closed. Lots of broken features around the house and garden which we were promised would be fixed before we moved in - then my daughter hurt herself on one broken item in the house and ended up in hospital. In the end we had to report the letting agency and landlord to environmental health to get the repairs done. Please please please avoid this letting agency. Your dream house won't be found through these cowboys. After 6 month, we are moving out because we can't take any more. We are now in touch with the previous tenants who also moved out for the same reasons.
1/5
GoogleUpdate: we've moved into our property with multiple issues eg Broken Blinds and window locks still broken reported fix multiple occasions still no one has came to fix our curtains or window which won't open, and your made to feel like burdan for reporting issues and honestly you have to badger them if you need anything done.
5/5
Direct reviewsBelvoir, Newcastle Central always provide a very friendly, knowledgeable and professional letting service for my two flats. Would definitely recommend.
5/5
Direct reviewsRented a property through Belvoir and I am very happy with the service I have received. Bev helped me through the application, was always available when I had any questions that I had. Bev also kept me up to date at each stage of the let. Thank you again Bev for everything
1/5
GoogleTerrible, do not rent with them. We have had a hole in our ceiling for a year now, with another forming and they refuse to come and fix it. Our apartment has become unliveable
5/5
Direct reviewsI have been a landlord with Belvoir Newcastle for many years and I am very satisfied with the level of service I receive. All the team in the office are friendly and professional, they look after my tenants, ensure all my compliance is in order and keep me updated.
5/5
Direct reviewsVery helpful and trusted property letting agency. We continue to rent our apartment two years straight due to excellent service of all staffs
5/5
GoogleWe are a property maintenance provider and work on behalf of Belvoir, the staff are very helpful and go the extra mile to solve any issues. We have worked for a number of Letting agents and in my opinion Belvoir are at the top of their game. Hi Spec Property Services LtdPositiveResponsiveness, Professionalism
5/5
GoogleConsidering the premises they had too let all problems,definanceys and reprobates they had to deal with...Maria especially dealt with them in her stride with both with patience and professionally.....
Agent replied · 31 December 2024
Thank you very much for your kind review, it is much appreciated.
5/5
Direct reviewsMoved my properties to Belvoir Newcastle a few months back due to issues I was having with another agent. The team at Belvoir are friendly, helpful and prompt, communication is clear and any issue that arise are dealt with in a professional efficient manner.
5/5
Direct reviewsFantastic, securing another 12 month deal with a rental income increase.
5/5
GoogleI have been a tenant for more than 2 years and I am satisfied with them. They are helpful, reliable and will get things done.
5/5
GoogleBev from Belvoir helped get our property on the market very quickly and found a tenant within days of it going on the market. Her communication was excellent and she was incredibly organised and clear with what I needed to do. Thanks!
5/5
Direct reviewsI have been working with Belvoir Lettings Newcastle for 2 months now and the staff have been so kind and understanding towards me, they have helped me a lot and still are giving me a good experience working in a lettings agency. I wish I had started working here years ago.
5/5
GoogleWould 100% recommend Belvoir. The team there are super efficient and very helpful.
5/5
Direct reviewsRented a property through Belvoir and I am very happy with the service I have received. Bev guided me through the application, was on hand when I had queries and kept me up to date at each stage of the let.
5/5
GoogleWould like to thank the Staff at Belvoir for taking the time to help me with some property advice, I am not a tenant of theirs but they really went out of their way to give me some great advice which helped me secure my recent property. Great servicePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe Bevoir Team provided me with an excellent service. They are professional, friendly and very well organised. They went above and beyond what was required and made my life a lot easier. I was very happy with the whole team and I highly recommend them.
5/5
allAgentsReally great and friendly
Really great and friendly service from all the staff at Belvoir. Our flat was no sooner advertised than a suitable tenant found and in place. Can’t praise their service enough, my thanks to all.
5/5
GoogleWow Belvoir! Thank you to the Newcastle central team for securing another long term tenancy agreement.
5/5
GoogleThe staff have been extremely helpful and have helped solve several issues. Always available and knowledgeable.
5/5
GoogleThe team at Belvoir have always been professional, helpful, and more importantly very capable whenever I have dealt with them during our long relationship. As a distant Landlord I value their honesty and integrity, and trust them with my properties.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Belvoir Newcastle Central
How many reviews does Belvoir Newcastle Central have?
Belvoir's Newcastle Central office has 153 reviews across four platforms: 92 on Google, 32 on Facebook, 19 on Direct reviews, 10 on allAgents.
What is Belvoir Newcastle Central's rating?
Belvoir Newcastle Central is rated 4.1 out of 5 across all 153 reviews, and 3.7 out of 5 on Google from 92 reviews.
Where is Belvoir's Newcastle Central office?
Belvoir Newcastle Central, 218 Chillingham Road, Newcastle Central, NE6 5LP.
