Trusted Agent profile · Newark
Verified
★★★★★
95 reviews across 2 platforms
24 Cartergate, Newark, NG24 1UB
Part of Belvoir, see every office.
Belvoir's office in Newark, at 24 Cartergate, is rated 3.9 out of 5 across 95 reviews on two platforms, including 84 Google reviews rated 4.1.
Every review we hold for the Newark office, from every platform, shown as written. First names only.
5/5
GoogleThe team have been supportive, helpful and clear. I've used Belvoir for a few years now for property rental and would look to stay with them when moving in future.
Many thanks Paul glad we were able to help move you and your family into your new home.
5/5
allAgentsI have used Belvoir with four
I have used Belvoir with four properties and I have never had any problems whatsoever, they are a very professional in every way, I would definitely recommend Belvoir Newark.
5/5
allAgents"I have used Belvoir with four ..."
I have used Belvoir with four properties and I have never had any problems whatsoever, they are a very professional in every way, I would definitely recommend Belvoir Newark.
1/5
allAgentsAbsolutely disgusted with my
Absolutely disgusted with my experience of this lettings agency as a tenant. Unprofessional and eager to take money without resolving difficulties. Poorly maintained property with severe damp issues, and excessive charges for cleaning the property on vacation. Even used the landlord's own cleaning contractors to clean the property then billed me despite the property already being cleaned thoroughly - surely a conflict of interest here. When trying to resolve issues became hostile and unhelpful. Beware and don't use them if you can help it.
1/5
allAgents"Absolutely disgusted with my..."
Absolutely disgusted with my experience of this lettings agency as a tenant. Unprofessional and eager to take money without resolving difficulties. Poorly maintained property with severe damp issues, and excessive charges for cleaning the property on vacation. Even used the landlord's own cleaning contractors to clean the property then billed me despite the property already being cleaned thoroughly - surely a conflict of interest here. When trying to resolve issues became hostile and unhelpful. Beware and don't use them if you can help it.
5/5
GoogleLovely team went for some viewings and applied for a property the processes was really fast and all were really helpful would definitely recommend
Thank you Amy. We aim to please.
1/5
Google☹ agree very poor service for 1 year from start to end. Young inexperienced staff who need on going training in customer service delivery. The staff in the midland branches are going to run the company into the ground. It just a matter of time.....
Hi Jackie I am very shocked to receive your review. Can i ask you to contact me on 01636 686262 as we are franchises and are independent of each other, so if you have had an issue with us at Belvoir Newark, could you please contact me to provide further details so I can deal investigate and solve any concerns. Allison Emms Director Belvoir Newark
1/5
allAgents"If I did not like the house..."
If I did not like the house so much I definatley would not be with belvoir, since the day I moved in there has been problems and they still have not been sorted!!! This has been 5 months, all they ask for is an email or a letter time after time, and they are extrememly rude!! They need to learn customer services let alone how to run a business!! I mean there ok taking money from us and then asking for more money to extend the contract! I think this is disgusting!! They ought to do undercover boss!! Now that would be funny! ha
5/5
GoogleI am very happy to say that i received wonderful service from Belvoir newark. I am thankful to Charlotte the beautiful young lady who helped me always . Excellent customer care.
5/5
GoogleBelvoir have been a pleasure to work with. They made everything smooth and stressfree and would highly recommend!
Thank you Max
5/5
GoogleBest agency I’ve ever been with, any problems there solved ASAP! And of course a lovely bunch of people ☺️ Highly recommend xPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your kind words Sara. We like having happy tenants
5/5
GoogleLeanne and Louise are brilliant! The day I phoned to view a house, I basically got the house. It was a fast, smooth easy process. And I cannot thank these ladies enough for helping me and getting all the checks done nice and quickly.
5/5
GoogleFrom start to finish the team at Belvior have been nothing but outstanding from keeping in touch with viewings to updating me on progress. I found Leanne fantastic when showing me around the property and understanding my circumstance and what I'm looking for. I will continue to use Belvior to find my next home.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHighly professional staff who took care of everything, Cannot recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Gill.
5/5
GoogleAngela and Katherine and the friendly team at Belvoir can't do enough to help. They are efficient - always up-beat and have done everything they said they would. Their monthly financial summaries are a great help for me (and my accountant) and so far they've been able to source tenants quickly and efficiently - keep up the good work!
5/5
Googleabsolutely recommend! Really good communication, lovely to speak to and will do their best to help solve any issues and advise in the best way. feel really comfortable living here and like its my home which isn't something I've felt renting from other letting agents.:)
1/5
GoogleReally awful estate agent. Rude and arrogant!!! They’re never call you back when you’re trying to book a viewing, how they get business from landlords I’ll never know. I spoke to 3 different people and not 1 bothered to call us back after 2-3 calls and emails each.
5/5
GoogleHad no hot water. They got a professional out to me really quickly and at a time and date around my work shifts. Problem solved quickly and efficiently. Great estate agents.
5/5
Google5 stars all the way! Expectional customer service from Catherine! Thank you so much
Hi Leanne Thank you so much for taking the time to let us know of the customer service you have received form Belvoir Newark. I will make sure i pass on your comments to Catherine Allison Emms
3/5
GoogleBelvoir have always found tenants quickly when using the tenant-find only service and their prices are very competitive. There have been sporadic issues with the timeliness of responses to emails and with passing messages from tenants to me as the landlord but these have generally been resolved swiftly.
5/5
allAgents5 star
Absolutely brilliant service, from very friendly staff. We would definitely recommend, we have used this company 5 times in the last 4 years, they are amazing.
5/5
allAgents"5 star..."
Absolutely brilliant service, from very friendly staff. We would definitely recommend, we have used this company 5 times in the last 4 years, they are amazing.
5/5
GoogleVery friendly, amazing agency with staff that go above and beyond to meet your needs!!
1/5
GoogleI asked for a sales valuation over 2 days ago and still haven't had a call back. Would not recommend at all. Clearly not good at communicating.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Newark office has 95 reviews across two platforms: 84 on Google, 11 on allAgents.
Belvoir Newark is rated 3.9 out of 5 across all 95 reviews, and 4.1 out of 5 on Google from 84 reviews.
Belvoir Newark, 24 Cartergate, Newark, NG24 1UB.
