Tay Letting New Town reviews

★★★★★ 5/5

Google

My flatmates and I have had an excellent experience with Ryan and the Tay Letting team while relocating to Edinburgh. Ryan has always remained professional, friendly, and responsive to our many questions throughout the process - I would happily recommend him to others!

Danielle · 17 April 2024

★★★★★ 5/5

Google

Tay Letting helped us find our flat three months ago and we're extremely helpful and supportive, not least as we were relocating from another country. In the initial months we have had very helpful support from Lucy on general maintenance …

Olivier · 17 April 2024

★★★★★ 5/5

Google

I had a flat viewing with Louise from Tay Letting and it was a great experience. Louise was friendly and inviting and made me feel comfortable to take my time and have a good look at the flat.

Georgia · 12 June 2023

★★★★★ 5/5

Google

This is the first time I've rented in a long time and Tay Letting made the whole experience so straightforward and enjoyable I wouldn't hesitate to recommend them if you're looking for a new home. Everyone I've dealt with there has been so nice and so helpful - thank you!

Annie · 25 August 2023

★★★★★ 5/5

Google

They are very responsive and comfortable to manage things with. Even the inspection was a nice experience, Ryan Walker managed to not make it mechanic or awkward (as it feels when a stranger is coming to see your home).

Isabel · 17 April 2024

★★★★★ 5/5

Google

Tay Lettings are a great company to deal with - Malcolm and the team are all brilliant. Professional, courteous and super responsive to any queries we had. It's a breath of fresh air to come across a letting agent that genuinely cares about such high standards of customer service.PositiveResponsiveness, Quality, Professionalism, Value

Roxane · 12 June 2021

★★★★★ 5/5

Google

Tay Letting have been incredibly helpful and made finding the perfect property really simple. From the viewing with Ryan, who was super friendly, knowledgable and welcoming to Meaghan and Louise who have been extremely efficient with the paperwork and moving in process. Cannot recommend Tay Letting enough, absolutely brilliant.

Jen · 16 August 2023

★★★★★ 5/5

Google

This is the first time I've rented in a long time and Tay Letting made the whole experience so straightforward and enjoyable I wouldn't hesitate to recommend them if you're looking for a new home. Everyone I've dealt with there has been so nice and so helpful - thank you!

Annie · 17 July 2023

★★★★★ 5/5

Google

I can safely say that Tay Letting East are the best lettings company I have used. Malcolm and his team did a brilliant job in getting me a high quality tenant for our flat in Murrayfield. I have used other Edinburgh based agents in the past and Tay Lettings surpassed them in every way !

Alan · 12 June 2020

★★★★★ 5/5

Google

Excellent management and expertise all round makes it very easy in taking care of existing tenancy’s, as well setting up new rental agreements. Any problems are dealt with accordingly, ensuring everyone leaves with a smile.

Sandy · 17 April 2024

★★★★★ 5/5

Google

We used Tay Letting recently for the first time and the service and communication to push through the rental in a very short timeframe has been first class. I could not praise their professionalism and supportive nature highly enough and would definitely recommend them as a letting agency.

Fraser · 12 June 2023

★★★★★ 5/5

Google

Simply outstanding. Whether you are a landlord or a tenant, Tay Letting provides a unique personal service. Prompt and professional. Malcolm and his team go over and beyond your expectations. Having experience with most agencies in Edinburgh, I can genuinely say that with Tay Letting, it just does not get any better.

Charlotte · 12 June 2020

★★★★★ 5/5

Google

I really appriciate Tay Latting company for having supportive, kind, and lovely staff. I received a exellent service from Tay Letting specially from Rayan Walker, Megan Shanks, and Louise. Wish you all rhe best.

Narges · 27 March 2024

★★★★★ 5/5

Google

I would like to thank Louise for a great viewing she carried out this morning! Her positive attitude and attention to details persuade us to move forward with the application!

Evgeniya · 12 June 2023

★★★★★ 5/5

Google

Viewed a property managed by Tay Lettings & Louise was lovely ! Very kind , open to questions & nice to chat with . Thank you ! -Kelly

Kelly · 12 June 2023

★★★★★ 5/5

Google

Such lovely and attentive agents that actually really cared about the service they provide! Meaghan and Louise helped us throughout a long move from London to Edinburgh and gave us a level of service we haven't seen from estate agents in a long time.

Josh · 12 June 2023

★★★★★ 5/5

Google

Ryan & Louise from your Edinburgh office have been excellent, I have felt completely looked after by them both and the communication has been more than standard. Thank you Tay Letting!

Jack · 27 March 2024

★★★★★ 5/5

Google

Exceptionally professional viewing from Ryan; Tay Lettings have more than the edge in Edinburgh on their competitors with their staff. Meaghan and Louise completed the hat trick from the office with nothing too much trouble to assist with. Great Team.

Chris · 16 August 2023

★★★★★ 5/5

Google

A really helpful company, recently heloped me move into my new accomodation in edinburgh for work. Great agents and great communications, will visit again for moving in the future

Dr_von_ · 17 April 2024

★★★★★ 5/5

Google

The team at Tay Letting has always gone above and beyond to help and support us as tenants. They have mitigated maintenance issues immediately and helped solve problems when they occur. They are wonderful to work with.

Shannon · 16 August 2023

★★★★★ 5/5

Google

We have been with Tay Letting for close to a year. We have been very impressed with their professionalism and the level of customer support - special mention to Meaghan and Ben.

Haldane · 12 June 2022

★★★★★ 5/5

Google

I have been working with these guys for a few months and I can't articulate how awesome they are. They are agents of the property that I am renting out. And they handle everything so fast and with such a high quality service. Sometimes it sounds strange, but, for example, I had a challenge to switch on an extractor in the kitchen. They came just to check that it's really working, recorded and shared with me a video of how to use it. They are caring and highly professional.

Светлана · 12 June 2022

★★★★★ 5/5

Google

I was new to letting property and it couldn't have gone smoother with Tay Letting. I felt like a weight had been lifted from the first contact with them. Tenants moved in within days and they've mopped up any issues ever since. Thank you! Communication from the whole team has been outstanding, which really adds to the trust I feel with them. I've been mainly speaking to Malcolm, Ben and Kirsty who have all been friendly, efficient and professional at all times. Can't thank you enough. Well done!PositiveResponsiveness, Quality, Professionalism, Value

Malcolm · 12 June 2022

★★★★★ 5/5

Google

A suberb lettings agency. I have just moved out of Edinburgh where I rented a flat from Tay Lettings East and would recommend them to everyone. I appreciated the professional yet personal touch from Malcolm and Lisa. During my check-out process the Covid-19 pandemic hit and they were responsive and reasonably flexible in every instance. Really good folk.

Oliver · 12 June 2020