Trusted Agent profile · New Romney

Wards New Romney reviews

4.8

★★★★★ Excellent

66 reviews across 1 platform

52 High Street, New Romney, TN28 8AT

Wards's office in New Romney, at 52 High Street, is rated 4.8 out of 5 across 66 reviews on 1 platform, including 66 Google reviews rated 4.8.

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4.8 / 5

66

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the New Romney office, from every platform, shown as written. First names only.

5/5

Google

Excellent service received from Debbie, chased our agents with great enthusiasm and resolved mounting issues with our sale / purchase....thank you very much

John · 28 December 2023

Agent replied · 24 August 2024

Hi John, Thank you for leaving a review! It's great to hear how excellent the service you've received from our agent, Debbie, has been and how enthusiastic she's remained whilst resolving issues that have come up throughout the process. Best wishes, Wards.

5/5

Google

Friendly, professional staff who will charge you an additional £200 to have your photos taken of your property and then you cant have the negatives. RIP off when you consider their fees. If they get viewings beware you will be doing them. No I would not recommend this agent

DILLI · 25 August 2020

Agent replied · 24 August 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

1/5

Google

Had a CCJ I wasn't aware of, and they refused to give me back my holding deposit which was £120! They even put the property back on the site even though they had my holding deposit! They are scammers... Avoid them at all costs!

Jonathan · 25 August 2020

Agent replied · 24 August 2024

Dear Mr Bason Thank you for taking the time to provide us with your feedback and please be assured that customer service is of the utmost importance to us. Consequently, we understand that your concerns have been fully investigated and responded to in a letter dated 31st January 2020 however, should you wish to discuss this matter any further, we would invite you to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. Kind regards Wards

5/5

Google

Extremely helpful and Steve has remained in contact throughout the lockdown period. The virtual walk rounds are very helpful, giving you a feel for the property and we have even made an offer on seeing one of these.

Karen · 25 August 2020

Agent replied · 24 August 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

just sold our property with wards ,cant thank debbie ludgate enough ,a credit to wards always on hand with the info we wanted,also thank to steve at the romney office for all his help ,great team

Tony · 26 February 2024

5/5

Google

What a great service from this branch. Very communicative, friendly and professional. This includes the progressing too, who kept me up to date throughout the whole process. Highly recommend!

Mark · 29 October 2023

5/5

Google

Wow regular updates of properties thankyou

Lorraine · 25 August 2020

Agent replied · 24 August 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

4/5

Google

Good estate agents and very friendly people

Chris · 26 August 2019

Agent replied · 24 August 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Great Estate agents, staff bend over backwards for you.

Gary · 23 November 2022

1/5

Google

Like dealing with a bunch of incompetent cowboys - avoid like the plague

Little · 25 August 2021

3/5

Google

They are what they are.

Alan · 25 August 2022

5/5

Google

Rating only, no written review.

Lee · 25 August 2023

Agent replied · 24 August 2024

Hi Lee, Thank you for your 5* review! Best wishes, Wards.

5/5

Google

Rating only, no written review.

Emma · 25 August 2021

Agent replied · 24 August 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

4/5

Google

Rating only, no written review.

Becki · 25 August 2020

Agent replied · 24 August 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

Rating only, no written review.

John · 25 August 2020

Agent replied · 24 August 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

3/5

Google

Rating only, no written review.

Megan · 26 August 2019

5/5

Google

Rating only, no written review.

Lee · 26 August 2019

Agent replied · 24 August 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Rating only, no written review.

Des · 26 August 2019

Agent replied · 24 August 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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