Trusted Agent profile · New Romney

Andrew and Co Estate Agents New Romney reviews

4.8

★★★★★ Excellent

203 reviews across 2 platforms

55 High Street, New Romney, TN28 8AH

Andrew and Co Estate Agents's office in New Romney, at 55 High Street, is rated 4.8 out of 5 across 203 reviews on two platforms, including 57 Google reviews rated 4.6.

Google logo

4.6 / 5

57

Reviews on Google

This office

Trustpilot logo

146

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the New Romney office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful and very good at keeping in…

Helpful and very good at keeping in touch with updates when unexpected things happen. Friendly and very professional team who treat everyone very well, I would definitely recommend them!

Ms · 23 April 2018

Agent replied · 12 June 2024

Thank you for your lovely words Catherine.

5/5

Trustpilot

From start to finish I have been …

From start to finish I have been thoroughly grateful for Andrew & Co and their friendly professional approach. Always updating you along the way and checking in with you.

Mrs · 3 November 2017

Agent replied · 12 June 2024

Thanks Pippa

5/5

Trustpilot

Made process easy from start to finish

Made process easy from start to finish. Highly recommend as being local know the area well and what prospective buyers looking for. Sold my property in 2 weeks

Mrs · 10 November 2017

Agent replied · 12 June 2024

Thank you Linda for your kind words.

5/5

Trustpilot

Excellent service provided

Excellent service provided. Positive and driven approach. Sound, open and honest advice, good and friendly communications, very helpful with handling viewings, potential buyers soon found and properties sold.

Robert · 19 September 2017

Agent replied · 12 June 2024

Thank you Robert for your kind words.

5/5

Trustpilot

Very efficient, helpful, and friendly

Very efficient, and helpful with all of our enquiries. We found, viewed, and moved into our home in just two weeks. Thank you to the lettings team!

Rebecca · 7 March 2018

Agent replied · 12 June 2024

Thank you for your kind review.

5/5

Trustpilot

We received excellent service

We received excellent service from Gemma, Emma and Mark who went out of their way to get us in the property as soon as possible.Thanks again,Eric

Mr · 16 April 2018

Agent replied · 12 June 2024

Good Morning Eric, thank you for your lovely feedback.

5/5

Trustpilot

Helpful and kept us up to date…

Helpful and kept us up to date throughout the process. Were easy to talk to and were always ready to answer any questions Certainly worth recommending.

Mrs · 26 March 2018

Agent replied · 12 June 2024

Thank you.

5/5

Trustpilot

Quick at sorting things out polite and …

Quick at sorting things out polite and all way return my calls Never used Andrew and co before but will recommend to friends and family

Dee · 27 October 2017

Agent replied · 12 June 2024

Thank you for taking the time to complete this review.

4/5

Trustpilot

Good service

No one came to any of our viewings but otherwise we were happy. Did a great job at exchange time when things needing chasing .

Simin · 9 October 2017

Agent replied · 12 June 2024

Good Evening and many thanks for your review. We hope you will be happy in your lovely property in Pluckley.

5/5

Google

Very helpful, well informed staff. Polite and understanding in these current circumstances of the Covid 'Plague'.

Janet · 13 June 2021

Agent replied · 12 June 2024

thank you for your review, it has been a tricky time for all and we have tried to maintain standards

5/5

Trustpilot

We have found the representatives from…

We have found the representatives from Andrew & Co to have been very helpful and they have followed through on any queries we raised.

Mr · 23 July 2018

Agent replied · 12 June 2024

Thank you for your kind words. We wish you the very best for the future in your new home!

1/5

Google

Contacted them 3 times through their website/ email to arrange a viewing and received no response either by email or phone .

John · 14 June 2019

Agent replied · 12 June 2024

We are very sorry about this John, this is certainly not how we operate. We are open 7 days a week and respond to emails in a timely manner. This was certainly a one off.

5/5

Trustpilot

The provision of our lease was …

The provision of our lease was effectively produced and explained to us . We have never done this before and it was very helpful.

Nick · 18 January 2018

Agent replied · 12 June 2024

Thank you Nick & Rosie

5/5

Trustpilot

Highly recommend

Charlie Wyatt (Maidstone) was amazing from first viewing to completion. Friendly, helpful and efficient - an estate agent we actually enjoyed dealing with! I’m not sure we’d have got it over the line without her, especially with the added challenges of Covid 19. Would highly recommend for either buying or selling

Customer · 2 July 2020

5/5

Trustpilot

GREAT ESTATE AGENT

Very good experience overall, friendly, polite, helpful and quick service. Perfect for what i need. 5 stars well done

Tom · 20 June 2020

Agent replied · 12 June 2024

Thank you for your kind words Tom

5/5

Trustpilot

Amazingly kind and helpful staff

Amazingly kind and helpful staff, always ready to answer calls, respond to emails. Thank you for guiding us through our entire purchase procedure.

Mr · 17 July 2018

Agent replied · 12 June 2024

Thank you for your lovely words.

5/5

Trustpilot

Good service - Ashford

Matt, and the Ashford branch were excellent. Took great photos, quickly found us a buyer.

Anonymous · 6 June 2021

Agent replied · 12 June 2024

Thank you for your kind review.

5/5

Trustpilot

Excellent service. Highly recommended.

Andrew & Co provided excellent service for our house sale. No hesitation in giving 5/5. Highly recommended.

Stuart · 24 November 2020

Agent replied · 12 June 2024

Thank you Stuart

5/5

Google

Andrew and Co have just sold our property. It was quite a difficult sale due to complications beyond their control. Trina at their New Romney branch has been a pleasure to deal with throughout, with plenty of communication. She was always willing to help and her help is very much appreciated. Highly recommended.

Andy · 14 June 2019

5/5

Trustpilot

Great work finding me and my housemate…

Great work finding me and my housemate a place to live on such short notice. Extremely helpful on viewing times and information.

Mr · 21 July 2018

Agent replied · 12 June 2024

Thank you and we hope you are very happy in your new property.

5/5

Trustpilot

Being with Andrew &Co for year now to…

Being with Andrew &Co for year now to rent my house no any issue ,has maintained and service is extremely professional. Racheal being very friendly and being their every situation and handled all issue with professionally and gave me all situation upto dates. Highly recommended. Thankyou ANDREW & CO

TANKA · 6 August 2020

5/5

Trustpilot

Excellent service and very friendly …

Excellent service and very friendly staff throughout the sale and afterwards too! We would without doubt recommend Andrew &Co at Charing Kent

Mrs · 14 November 2017

Agent replied · 12 June 2024

Thank you Andrew & Maxine for your lovely review.

5/5

Trustpilot

I would recommend always

I would recommend always, honest personal and always there at end phone. Made a big move from London to seaside very easy.

Terry · 20 September 2017

Agent replied · 12 June 2024

Thank you for your kind words Terry.

5/5

Trustpilot

Fantastic!!

We could not fault Andrew & Co the staff were so lovely and got things done exceptionally quickly. Would defiantly recommend!!

Amy · 27 April 2018

Agent replied · 12 June 2024

Thank you for your lovely words Amy, the property is lovely and we hope you are very happy there.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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