Every review we hold for the New Mills office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy mother passed away last year and I was left to deal with her estate.
I chose Sutherland Reay as their reputation in my area was growing fast and I had read some good reviews.
Paul came to see me at Mums house and his personality and belief in what his company does inspired me. I felt welcomed and in safe hands.
A few weeks later the house was on the market.
The same day it was advertised I'd had three potential buyers looking at it, and by two days later the house was sold. No messing about, fantastic service with incredible results. I cannot fault the team, their dedication, their personable style and support.
I wouldn't go anywhere else, I'd tell everyone how good they have been.
Thank you Sutherland Reay. The best.
Mark · 8 October 2022
Agent replied · 3 November 2023
Thank you very much for your fantastic comments. We really appreciate your feedback.
★★★★★ 5/5
GoogleJust like to say we had a really positive experience. Only early doors so far we’re getting a few valuations from different people.
Paul came to see us, he was super relaxed yet professional, no sales pitch or made to feel pressured in anyway. Very knowledgeable and honest about the market.
From Leo & Tab
Leo · 22 June 2024
Agent replied · 3 November 2023
Thank you for your lovely comments. We look forward to selling your house.
★★★★★ 5/5
GoogleJust had my property valued in chapel and I just want to say from the start how professional the office was, knowledgable and helpful , and fitted in with me to work around my commitments . I even got Paul the owner of the company who certainly knew his industry to value my property and his depth of knowledge of the area was second to none . When I do sell they will be my agent of choice .
James
J.T · 8 October 2024
★★★★★ 5/5
GoogleA great team, they make the whole process a pleasure, questions answered quickly, always knowledgeable, feeling in safe hands takes the worry and stress away. I wouldn't hesitate to recommend this wonderful competent team in Chapel en le Frith.
Diana · 14 January 2026
★★★★★ 5/5
GoogleAfter visiting both estate agents in New Mills today, Sutherland Reay are simply Outstanding! Their local knowledge is Amazing and the team were so nice and Helpful. Definitely the people to use.
Thomas · 22 June 2022
Agent replied · 3 November 2023
Thank you for your lovely comments, its nice to hear we have helped you. If we can be of any more assistance, please do not hesitate to contact us.
★★★★★ 5/5
GoogleChaple en le Frith branch are so helpful, they are one of the best Estate agents I have ever dealt with & I have moved, bought and sold a lot of properties. The staff have been supportive, friendly and very professional in every aspect of my dealings. Other Estate agents could learn a lot. 5 Stars & Thank you
CHARLOTTE · 22 June 2025
★★★★★ 5/5
GoogleCompetent, Professional and Dynamic are all words I would choose to describe this excellent local estate agent. I've dealt with them all and they are really helpful and go the extra mile for sellers and buyers alike. Keep up the good work Sutherland Reay, I wouldn't use anyone else.
Jordan · 22 June 2025
★★★★★ 5/5
GoogleHad a very good experience with e recent Valuation
Mr Sutherland Reay came along and was exremely proffesional
, Very freindly, I would recommend ...
Jason · 16 February 2025
Agent replied · 13 November 2025
Thank you for your comments we really appreciate it.
★★★★★ 5/5
GoogleExcellent estate agents based in the centre of New Mills - the dealings I have had with them both in property sales/purchases and also as a key part of the New Mills community have been first class 🌟🌟🌟🌟🌟 …
Sean · 22 June 2024
Agent replied · 2 January 2024
Thank you for your lovely comments. We really appreciate it!
★★★★★ 5/5
GoogleThe Chapel office team provided exceptional service on a complex sale. They kept us informed and up-to-date throughout the months-long transaction, which was entirely beyond the agents’ control. I highly recommend them.
Stuart · 14 October 2025
★★★★★ 5/5
GoogleWe had rather a turbulent sale, with our prospective buyers pulling out 4 months into the sale. We were very stressed, as the house we wanted to buy went back on the market 😩Thankfully, all the staff at Sutherland Reay pulled together and managed to sell our house again quickly, and secure the purchase on our new property, saving us from despair!! We were very grateful for all their efforts and would not hesitate to recommend their services to others. Fantastic team 💥
Sally · 8 October 2023
★★★★★ 5/5
GoogleI recently completed a house purchase though Sutherland & Reay, in Chapel-en-le-Frith, and would highly recommend them. Though they were working on behalf of the seller, I found them very helpful and informative. My main contact was Jeanna. I felt she worked really hard to keep the chain secure and everyone in it informed. I got more information through her than from the estate agents dealing with my house sale. She, and Sutherland Reay, are a safe, hardworking pair of hands for a house sale/purchase.
Joanne · 8 October 2023
★★★★★ 5/5
GoogleThe whole team were friendly and extreemly professional going out of their way to assist us in our purchase. The quality and information in their property publicity was clear and accurate.
Ian · 14 September 2025
★★★★★ 5/5
GoogleWe’ve just bought our first house and we’re so impressed with the team at Sutherland Reay. We’d had a really bad previous experience with another estate agents, but this was a completely different story! They were friendly, professional and so helpful throughout, nothing was too much trouble and they kept us up to date. Would definitely recommend :)
Megan · 8 October 2024
★★★★★ 5/5
GoogleWe recently purchased a house using Sutherland Reay and found all the staff to be helpful and extremely efficient in responding to emails and calls.
Eve · 14 October 2025
★★★★★ 5/5
GoogleBrilliant to deal with, very friendly and always happy to help with any questions.
Kirsty · 14 December 2025
★★★★★ 5/5
GooglePaul was super helpful with advice, very friendly service.
Angela · 22 June 2024
★★★★★ 5/5
GoogleJust can’t believe it!! We had our house valued and photographed yesterday and in less than 24 hours we have accepted an offer of the asking price...amazing. Paul and Pete were professional, courteous and respectful when visiting the house …
Catherine · 16 September 2021
★★★★★ 5/5
GoogleWe received an excellent service from the team at the Chapel office. Really helpful, communicative and professional. Thank you!
Chris · 14 October 2025
★★★★★ 5/5
GoogleWe were so pleased with all the work they put in to making our move go so smoothly. They are so friendly and put themselves out to make sure you are felt special.
Pam · 8 May 2025
★★★★★ 5/5
GoogleMy house sold within a few days. Excellent advice and marketing.
Many thanks to Paul and the team. Thank you to Angela for all her help.
Caring service taking into account people as well as property. …
Jill · 16 September 2021
★★★★★ 5/5
GoogleReally helpful visit by Paul Sutherland Reay, shared his obviously extensive knowledge and gave some great advice.
Jon · 22 June 2024
Agent replied · 3 November 2023
Thank you for your lovely comments, we look forward to getting your property on the market.
★★★★★ 5/5
GoogleLovely, friendly service from Paul. A real pleasure to deal with. Would definitely reccommend Sutherland Reay.
Caroline · 22 June 2024
Agent replied · 3 November 2023
Thank you for comments we really appreciate it.
★★★★★ 5/5
GoogleProfessional and helpful exactly what you want from an estate agent. Having been in the company of both Chris and Matt for viewing possible property, we were very quickly matched with the perfect place to suit our long term needs
Many thanks..
Cheshire · 22 June 2022
Agent replied · 3 November 2023
Thank you for you lovely comment, we really appreciate it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
