Trusted Agent profile · New Malden

SeOUL Estate Agents New Malden reviews

4.8

★★★★★ Excellent

177 reviews across 1 platform

158 High Street, New Malden, KT3 4ES

SeOUL Estate Agents's office in New Malden, at 158 High Street, is rated 4.8 out of 5 across 177 reviews on 1 platform, including 177 Google reviews rated 4.8.

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4.8 / 5

177

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the New Malden office, from every platform, shown as written. First names only.

5/5

Google

Seoul found the perfect tenant for us. They were efficient (very!), friendly and always responsive, making what could’ve been a very stressful time very manageable! Highly recommend.

Jennifer · 16 April 2024

Agent replied · 15 June 2024

Dear Jennifer, Thank you for your kind review for us. We are very glad that you were satisfied with our lettings service. We will keep trying our best for delivering the best lettings/management service during the tenancy. You are in safe hands :) Regards, Ian Iam

5/5

Google

Professional advice, awesome service.

Ke · 16 February 2026

5/5

Google

Professional service with efficiency. Highly recommend

Simon · 16 January 2026

5/5

Google

I received a lot of help when I first came to the UK and settled down. Manager Lim, Mrs. Kim Thank you for always listening and speaking kindly to me. Thank you!!

Sm · 18 April 2025

5/5

Google

It’s the most professional and customer care property service that I ever experienced. Highly recommend to everyone who wants to have a warm and sweet home in UK.

Yang · 17 January 2024

Agent replied · 15 June 2024

Dear Yang, Thank you for your kind words and recommendation. We're glad that you are satisfied and impressed our services. We will keep trying our best to deliver the best lettings/sales service.

5/5

Google

Brilliant service with Seoul Estate Agent. Very friendly and reliable.

Laura · 25 November 2025

5/5

Google

The letting team were so professional, efficient and reassuring when letting out my property for me. Their customer service was exceptional and I will definitely be using their service for future lets and sales!

Renée · 16 June 2023

Agent replied · 15 June 2024

Thank you for the review and glad to hear that you are happy with our services. Many Thanks, Seoul Estate Agents

5/5

Google

Very fast and efficient. Excellent service. Highly recommend

Harry · 25 November 2025

5/5

Google

Mr Kwok was fantastic!

Pierre · 16 April 2024

4/5

Google

I have rented out a property through this firm recently. They provided me with an excellent service throughout the whole process from the beginning. I am impressed by their efficiency and seamless interaction in every step along the way. They are highly recommended!!

Sunghoon · 16 June 2022

Agent replied · 15 June 2024

Thank you so much for your review Sunghoon. We appreciate your kind words, it has been such a pleasure.

5/5

Google

I'm renting my house through SeOUL estate agent, Ian and H Kim are very friendly and nice. Easy to contact them and everything went smoothly and quick! Highly recommended.

SunHye · 21 July 2023

Agent replied · 15 June 2024

Hi Sunhye, Thank you for your kind feedback. I am delightful that you've found the right property with us and hope you love the flat very much during living the property.

5/5

Google

Very friendly and professional agency.

HEY-J · 8 November 2024

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review, it is much appreciated. Many Thanks, Seoul Estate Agents

5/5

Google

From start to finish the team at Seoul did an excellent job helping me with the whole selling process. Highly recommended with a very happy client at the end.

Natasha · 16 June 2023

Agent replied · 15 June 2024

Dear Natasha, Thank you so much for your lovely message. Its been a pleasure being able to help you sell your property. Wishing you the best of luck in your future endevours. Thank you

5/5

Google

This is the agency that does the best work in my 20 years in the UK. They are always cooperative, quick, and willing to help, so you can only trust them. Thank you so much!!

Hera · 19 November 2024

1/5

Google

I rented it from a real estate agency in Seoul a long time ago and had a fight with them because they wouldn't depot it.

S.w · 16 June 2023

Agent replied · 15 June 2024

Hi Kim, We sincerely apologise of what you have been through with us related to deposit. Could you let me know what property you have rented and tell us what situation was? As we are managing hundreds of property, we cannot simply tell with only your google nickname. We would like to figure out for the utmost customer satisfaction service including you. Regarding deposit, we have always given deposit back ASAP to our tenant once the both parties have been agreed with since running our business. If it was delayed, there must have some issue between a tenant and a landlord as we cannot just simply draw out the deposit without both of agreements. Please let me know which property you rented and we will look into the issue. I am looking forward to hearing back from you soon. Regards, Ian Im Senior Letting Manager

5/5

Google

I rented my house through Seoul estate agent and Ian done great job finding my a friendly tenant. Highly recommended and much appreciated

Zaid · 16 June 2023

Agent replied · 15 June 2024

Hi Zaid I am happy to hear that you are satisfied with our service and will be here to assist you anytime. I remember that your property was fantastic enough to find decent tenants! It deserve! Regards,

5/5

Google

The staff is always friendly and gets the job done very well. I had been looking for a house for a long time, and they handled the process quickly and without any problems to find the perfect fit for my family. This is a service you can never receive in foreign real estate, so I highly recommend it to anyone looking for a home!

Giwook · 16 June 2022

5/5

Google

Tao from Seoul helped me find a buyer for my flat in new Malden. He was very efficient and a pleasure to work with. I would definitely recommend him and his company to anyone wanting to sell their property.PositiveResponsiveness, Quality, Professionalism, Value

Sheila · 16 June 2020

Agent replied · 15 June 2024

The pleasure was all mine!

5/5

Google

Seoul was highly responsive and helpful throughout our selling process. We appreciated the updates and commitment to moving things forward. Would highly recommend to property buyers and sellers in Raynes Park and New Malden!PositiveResponsiveness, Quality, Value

Neha · 26 August 2021

Agent replied · 15 June 2024

Thank you for your review. I am glad to hear that you had a good experience with us :)

5/5

Google

Had good experience being one of the tenants

NK · 23 May 2025

5/5

Google

The company has good management with clear procedures. The staff is helpful, nice and polite. Lucky that I found them to help me rent the house.

KaKi · 16 June 2022

Agent replied · 15 June 2024

Hi Kaki. Thank you for the kind review. We will keep try our best to give you the best service ;) Hope you like the property during the tenancy.

5/5

Google

Thank you for always responding kindly and quickly.

K · 12 May 2025

5/5

Google

Great service and very reliable customer support. Many thanks 🙏🏻 …

Sofiko · 21 July 2023

Agent replied · 15 June 2024

Thank you for the review and glad to hear that you are happy with our services. Many Thanks, Seoul Estate Agents

5/5

Google

I am satisfied with the fast and professional service of Mr. Im of Seoul Estate Letting Agents.

Grace · 18 November 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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