Trusted Agent profile · New Forest
★★★★★
332 reviews across 2 platforms
15 Salisbury Road, Southampton, SO40 3HX, New Forest, SO40 3HX
Mann's office in New Forest, at 15 Salisbury Road, is rated 3.1 out of 5 across 332 reviews on two platforms, including 102 Google reviews rated 4.7.
Every review we hold for the New Forest office, from every platform, shown as written. First names only.
1/5
TrustpilotAfter many phone calls to manns.i was…
After many phone calls to manns.i was finally called back to be told there would be no refund the £160 + a month charge was for them to have the tenant pay the rent to them then manns to put money in my bank.they are disgusting.
1/5
TrustpilotGreedy dishonest people
Greedy dishonest people. Couldn’t sell my property for a year. But after canceling my contract and selling privately they send me a bill saying that I’m liable to pay there fee as I sold too quickly after therefore must have negotiated whilst still in contract. Beware! Complained to property ombudsman
5/5
TrustpilotThe way the staff deal with us as a…
The way the staff deal with us as a customer's, they very supportive. I can recommend anyone to mann. No problem at all, all went as planned.
1/5
TrustpilotAvoid at all costs
Avoid at all costs, if I had not had the foresight to check the boiler before I turned it on in the property I had just moved in to. There would be 3 dead people. The staff are awful with little knowledge and simply bump you from department to department
1/5
TrustpilotThis firm should not be used.
This firm should not be used.We rent. Old trouble water leak.Over 24 hrs for a plumber to be called.Take your cash. Promise the Earth & give you a SOD ALL SERVICE.There managment Company needs a Bstd good KICKING UP THE A55Avoid at all cost.When we move We will not be useing this firm.STAY AWAY
1/5
TrustpilotAbsolutely discussing experience.
Absolutely discussing experience.They won't return my deposit because they closed there Margate branch office due to covid-19 and i couldn't get hold of anybody so my notice was late and they are keeping the deposit.People please think twice before renting from this horrible company.let the people know there heroes
1/5
TrustpilotTerrible agent - can't trust them at all.
Terrible agent. Accepted an offer from us and played us along. Utterly misleading and dishonest. Avoid. Would never get involved with them again on any property.
1/5
TrustpilotRequested a quote for my new property…
Requested a quote for my new property purchase and best mortgage rateThe lady at Woolwich Mann and Co was very very really rude to meI asked her Manager to call me back and never heard anymorePoor service in my opinion
1/5
TrustpilotAppalling staff
I phoned today to book a viewing, I spoke to a girl named Amelia and was outraged by her tone and general lack of knowledge. If they can’t even check that their staff can speak correct English then I have no confidence in this company.
5/5
TrustpilotI had a wonderful experience at Mann
I had a wonderful experience at Mann. I worked mainly with Anne, she was there every step with us as we purchased our first home. Nothing was ever too much trouble, even when I was calling her for updates non stop! Great communication. Would definitely recommend Mann
5/5
TrustpilotLetting of Room
ExcellentGreat fast service
1/5
TrustpilotVILE Company.
The most horrific experience I have ever had with any estate agent. They NEED to be shutdown. Rude, disgusting and corrupt staff. Stay miles away from this company if you value your health. VILE.
1/5
TrustpilotNot instant
I’ve been online for a instant valuation, filled in my details and then the message. WE WILL CONTACT YOU SHORTLY. How can they be described as being instant.I will not be instructing them.
2/5
TrustpilotThey don't pay attention to your budget
I gave Mann my details, and so far they've only been sending me properties which are out of my price range. I'm pretty sure they ask you your yearly income so that they can just decide what your budget REALLY is, and it's annoying as hell.
5/5
TrustpilotProperty Sale
Just sold a property through Mann and Co Gravesend. They did a great job with good communication throughout.
5/5
TrustpilotFound them to be helpful and well…
Found them to be helpful and well priced with their properties
5/5
TrustpilotThankyou Misty and Dominica Mann Sydenham …
Had just had an excellent experience with Mann Sydenham. Communication excellent, transaction very smooth and house let very very quickly. Thankyou Misty and Dominika 👍
1/5
TrustpilotTerrible service received a quote asked…
Terrible service received a quote asked them to go ahead and arranged the collection of the vehicle, not even been touched and sent another quote which was more than double the original, totally incompetent, would rather give no stars
1/5
TrustpilotAVOID LIKE THE PLAGUE…
Literally have never ever experienced service like this before. Avoid like the plague - incompetent, rude, unprofessional and probably illegal some of the ways they practice. AVOID!!!!
1/5
TrustpilotPoor agency..
Poor agency... lot of problems with them, they are able to charge you more if you will miss the payment to them, but if you expect eg. Deposit back, then nobody care about it...
5/5
TrustpilotGreat service from start to finish with…
Great service from start to finish with the Rochester branch. Made the sale of my house stress free, quick and efficient. Definitely recommend.
1/5
TrustpilotWorst ever agency
Worst ever agency, please do not go there.Not even bother to turn up more for a viewing let along the to call that they did not have the key for the property.
1/5
TrustpilotI would not even give them 1…
I would not even give them 1 star...they are basically scum, devoid of any professionalism or ethics, and could not be trusted. Some of their actions verge on illegal.
5/5
TrustpilotExcellent service from A to Z
Excellent service from A to ZHelped me out in everyway possible And if you re looking for a property in ramsgate Definitely go to them!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mann's New Forest office has 332 reviews across two platforms: 102 on Google, 230 on Trustpilot (across the whole business).
Mann Totton Sales is rated 3.1 out of 5 across all 332 reviews, and 4.7 out of 5 on Google from 102 reviews.
Mann Totton Sales, 15 Salisbury Road, Southampton, SO40 3HX, New Forest, SO40 3HX.
