Trusted Agent profile · Southampton

Hythe and Waterside Estate Agents reviews in Southampton

4.8

★★★★★ Excellent

473 reviews across 3 platforms

The Pier, Southampton, SO45 6AU, SO45 6AU

Part of Hythe and Waterside Lettings, see every office.

Hythe and Waterside's office in Southampton, at The Pier, is rated 4.8 out of 5 across 473 reviews on three platforms, including 81 Google reviews rated 4.3.

Google logo

4.3 / 5

81

Reviews on Google

This office

Facebook logo

5.0 / 5

6

Reviews on Facebook

This office

Trustpilot logo

386

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

4/5

Trustpilot

Hythe & Waterside Letting Agents

Hythe & Waterside have been the letting agents for my cottage in Hythe since I decided to let it back in 2010. In the intervening years the property has never been empty for more than a few weeks. Following a 6 week void over the summer (the longest ever) the property is now re-let to just my 3rd tenant in 7 years.Hythe & Waterside have always offered good advice and do an excellent job managing both the day to day property maintenance issues that inevitably arise, keeping on top of and advising me in relation to annual recurring activities like safety checks and especially in dealing with the more complex issues that arise during the transfer of tenancies.My thanks to all of the team at Hythe & Waterside for a job well done over many years and yes, I do recommend them.

MR · 21 November 2017

Agent replied · 22 October 2024

Dear Mr Fielding,Thank you for taking the time to write us a great review we truly appreciate it, we strive to give an excellent service and to keep our landlords informed along the way.Kind regards,Hythe & Waterside Lettings

5/5

Trustpilot

New Tenancy

We wanted to share our personal experience with H&W so that anyone else looking for a hassle free approach to finding properties for let in the New Forest, see H&W as the place to find this. This company have provided an exceptional quality of service throughout the lead up to us moving in to our new property. A very special mention must go out to Caroline, she is a credit to the company and has been a major help with our house move.

Stuart · 3 June 2017

Agent replied · 22 October 2024

Dear Stuart,Thank you so much for your five star review. We are pleased to hear that you have received the exceptional service we strive to deliver.I will pass on your kind words to Caroline and the team.Wishing you all the best in your new home.Kind regards, Hythe&Waterside Lettings

5/5

Trustpilot

Greatly Appreciated

Greatly AppreciatedFrom start to end a 5* performance. Richard and the team showed great professionalism to ensure the sale went through with the minimum of fuss. When problems occurred, solutions were found quickly. Communication was exemplary and I never had a concern that anything would drop between the cracks. Highly personal and efficient describes my experience of Hythe and Waterside Sales and Lettings.

DJP · 21 May 2018

5/5

Trustpilot

Enjoyable holiday let at 11 Sir Christopher’s court Hythe

I have booked with Hythe and Waterside many times through there subsidiary Holi-let’s when looking for short term holiday let’s. I have hasd contact with many of the team and found them to be helpful and courteous. On this occasion we were staying at 11 Sir Christopher court on a weeks holiday. The booking was easy and the staff were helpful when I contacted them with a few queries. We thoroughly enjoyed our week and look forward to returning.

L · 23 January 2018

Agent replied · 22 October 2024

Dear Lindsay, Thank you so much for taking the time to leave us a review. We are pleased to hear you enjoyed your stay at Hovercraft House, and look forward to your next visit. Kind regards,Holi-lets

5/5

Trustpilot

Megan is proactive and responds quickly…

Megan is proactive and responds quickly to any queries raised, very happy.

Steve · 31 October 2022

Agent replied · 22 October 2024

Thanks Steve, that’s our Megan, a quick response is an important part of our service, glad to hear it’s working, great that you’ve given praise to Megan for it, much appreciated, Thanks again.

5/5

Trustpilot

Got two buyers in 48 hours

Hythe & Waterside are a pleasure to deal with and sold our flat within 48 hours. We really couldn’t thank Joe enough for helping us move to our dream home and he went 110% to be there for us when we needed help or had any questions. Excellent service, thank you!

Elizabeth · 13 October 2021

5/5

Trustpilot

I viewed a property with Darren last…

I viewed a property with Darren last week in Hardly. Although the property was not exactly what I wanted Darren was extremely helpful friendly and professional throughout my viewing. He went out of his way to arrange another time for me and my view the property as well. A credit to the company.

Gary · 7 April 2021

5/5

Trustpilot

OUTSTANDING SALES TEAM

A professional and tirelessley helpful and dedicated team from start to finish. From the valuation and throughout the sale, Wayne and Richard kept us informed every step of the way, were always honest and helped advise and guide us through the process. Perfect valuation, excellent viewing structure and feedback and sales support from start to finish. Would never use anyone else.

Mr · 9 August 2017

4/5

Trustpilot

Megan is extremely dedicated and…

Megan is extremely dedicated and extremely helpful in all matters

Dominic · 1 November 2022

Agent replied · 22 October 2024

Thanks Dominic, your review is very welcomed, positive feedback is essential to us all.

5/5

Trustpilot

Hythe and waterside especially Wayne …

Hythe and waterside especially Wayne are excellent. I would give 7 out of 5 if I could. So helpful friendly and professional. Would recommend them all day long

Marcia · 17 January 2018

Agent replied · 22 October 2024

Dear Marcia,Thank you so much for your fantastic review. Congratulations once again on the purchase of your property, we hope you are settling in okay.Kind regards,Hythe & Waterside Estate Agents

5/5

Trustpilot

We would like to thank Wayne and Joe…

We would like to thank Wayne and Joe for all there help and what ever questions we asked if they didn't already know it wasn't too much to find out. Thank you for your help in selling our home and selling us our wonderful new home we have today ..

Maggie · 24 August 2021

5/5

Google

We have been with Hythe and Watersiide Lettings for over 20 years, and have always found them pro-active. Any problems have been quickly resolved. Rental monies have always come in promptly and accurate invoices sent to us.

Garth · 17 April 2024

Agent replied · 22 October 2024

Thanks Garth, 20 years and counting, so pleased to have been of service for so long, your custom is highly valued and review very welcomed by the team, many thanks and best regards to you & Elaine, Lynne

5/5

Trustpilot

Great experience, thank you!

Had a great experience, couldn’t of done more to help me secure a new property, quick and slick process, thank you Tina and Elizabeth x

Kelly · 16 January 2019

Agent replied · 22 October 2024

We are pleased you were happy with the service, we hope you are happy in your new home. Kind Regards Hythe and Waterside

5/5

Trustpilot

Thanks Caroline and staff for all your …

Thanks Caroline and staff for all your help and emails!! It felt like an eternity but finally got there in the end - thank you :-)

Mrs · 3 November 2017

Agent replied · 22 October 2024

Dear Mrs James, Thank you for taking the time to leave a five star review. Kind regards,Hythe & Waterside Lettings

5/5

Trustpilot

Best Local Estate agents

Hard working professional team that went out of their way to help us in buying and selling a property.Always calm and supportive and ready with their helpful advice.. always at the end of the phone or quickly responded to any emails.Would highly recommend Wayne and Richard as both exceptional at their job making for a less stressful time.

Jan · 1 August 2017

5/5

Google

I would definitely recommend Hythe & Waterside Estate Agency who helped us to find our dream home. They remained committed throughout the long process, during a very challenging year for everyone. Special thanks to Wayne Kennealy, who was the best, during a very testing time for us!

Jane · 10 October 2021

5/5

Trustpilot

A great service at Hythe and Waterside Estate Agents.

I needed to find a property to rent, to meet the completion date for the sale of my bungalow. Darren and the team at Hythe and Waterside found me the right property, were very helpful, and extremely professional throughout. I have no hesitation in recommending them.

Michael · 22 November 2021

5/5

Trustpilot

Brilliant

Professional, efficient and dedicated. Special thank you to Wayne and Joe for all your work regarding my purchase.

Ollie · 22 January 2021

Agent replied · 22 October 2024

Thank you for your 5 star review Ollie. We wish you all the best in your new home. Joe.

5/5

Trustpilot

Efficient, professional, courteous & friendly.

The Team have always been extremely professional, courteous, friendly and efficient, acting in the best interest of their Vendor at all times. If/when the time comes to relocate again, I would not hesitate to ask them to act on my behalf. Having been a professionally trained estate agent myself for over twenty years from the early 1970's, I believe my recommendation speaks volumes for itself.

David · 20 March 2021

Agent replied · 22 October 2024

Thank you David for your review and kind words , very much appreciated. Best wishes, Wayne

5/5

Trustpilot

Excellent service from Darren and the…

Excellent service from Darren and the team in accommodating my arrival after trans-Atlantic move (with its many moving parts) and helping 'pave the way' with the property owners. Friendly and knowledgeable, I finally felt I was in safe hands after stressful few months. Home at last.

Anna-Marie · 12 October 2021

5/5

Trustpilot

Gold standard customer service

Gold standard customer service, knowledgeable, experienced, hard working, affable, courteous and problem solvers when required. Thank you Darren and Angela. John & Birgit Morris

John · 14 December 2023

5/5

Facebook

Wayne was absolutely superb. He simply made the viewing relaxed and we felt so at ease. He was very informative and has such a pleasant nature. After numerous property viewings we finally found our dream home with Hythe and Waterside and are currently in the process of purchase. We’re so impressed and praise you all! �

Sarah · 12 April 2018

5/5

Trustpilot

Amazing service

The team at Hythe & Waterside have been amazing. They are always happy to speak on the phone, even if you phone regularly. They have given us invaluable advice when putting initial bids in for houses and pushed the chain along on both ends. They went above and beyond to make things happen in our complicated chain and were very supportive throughout. I would recommend going with them 100 per cent!

Mr · 14 July 2018

Agent replied · 22 October 2024

Dear Mr and Mrs Winch, Thank you so much for your kind review. We are so pleased that you were happy with the service that we at H&W have provided on this occasion. We hope you love your new home and if you ever need us, do not hesitate to contact us. - Rich

5/5

Trustpilot

Since returning to Hythe and Waterside…

Since returning to Hythe and Waterside to let our property due to my husband's illness, I have found all staff Ive been in contact with, most helpful. It would be a 45-minute journey for me each way if I had to deal with any problems. Much appreciated and thank you all. Sue E

Susan · 4 November 2022

Agent replied · 22 October 2024

Thanks Sue for your review, much appreciated and glad to be helping and saving you time too, customer service is at the forefront of our business, validation that we’re still delivering a great service is key.

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