Trusted Agent profile · New Forest
★★★★★
129 reviews across 2 platforms
Volunteer House 37 High Street, Lyndhurst, SO43 7BE, New Forest, SO43 7BE
Austin & Wyatt's office in New Forest, at Volunteer House 37 High Street, is rated 4.7 out of 5 across 129 reviews on two platforms, including 126 Google reviews rated 4.8.
Every review we hold for the New Forest office, from every platform, shown as written. First names only.
5/5
GoogleBrilliantly smooth transaction. Rebecca in the team was brilliant. We’ve moved into our dream home and couldn’t have been happier! Thank you for making it so smooth 💪 …
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings staff at Austin and Wyatt ( Richard, Louise and Lloyd) were extremely helpful throughout the letting process. They gave me advice and were always available to help me. Despite it being December they soon found me suitable tenants so it was all wrapped up before Christmas. I would definitely recommend them.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna
5/5
GoogleWe rented through Austin Wyatt, they were professional and efficient throughout the whole process
Tracy, many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSarah ,Rebecca and Mike have been extremely helpful and supportive ,helping to reduce the stress of both selling and finding a home .
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI have found the team at Austin & Watts to be incredibly helpful and proactive. They work as a team and all queries and questions are dealt with efficiently and effectively. I would not hesitate in recommending them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
4/5
GoogleThe move has gone smoothly and everyone was very precise and helpful....thank you
Many thanks Amanda Smart for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely the best experience I could have hoped for as a new landlord. Professional, reliable and helpful. I would recommend to everyone and will certainly use again in the future.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI cannot praise Austin and Wyatt highly enough. The service that i have received from them from the start has been amazing! I thought renting my property was going to be very stressful, however the team has made it a real breeze. Special mention must go to Bonnie who has gone above and beyond to help with all my silly questions i had, she's always proffesional and always there to help whenever you need. Thank you to you all!
5/5
GoogleExcellent service, helped us through the renting process and found us the perfect place! Can definitely recommend!
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service, very professional and helpful. Just complete a lease and Lloyd in particular was excellent. Kept me informed all the way, always available and reliable. Very impressed and would recommend them to anyone. Thankyou.
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleThe guys in the team always got back to me with any questions i had in a timely manner, so it proved a seamless process. Would highly recommend the Team to do business with.PositiveResponsiveness
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat professional agency, friendly and efficient staff. I used them a few times and they never disappointed. Easy to deal with and easy to reach when needed. I highly recommend the Austin and Wyatt!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
1/5
GoogleWorst case scenario is you will be homeless if you use Austin & Wyatt to fined you a new home In fact is the only scenario. Never trust Angel Ore Richard ore you will be in trouble No more said.. 🏃🏃🏃🏃🏃 …
I am very sorry to hear that your experience has not been positive and I would like to thank you for drawing this to our attention. We act on behalf of our landlords and follow their instructions, after weeks of negotiating with the Landlord and finally agreeing terms, it was the Landlord who decided not to proceed. If there is anything further we can do to help in the future please don't hesitate to contact us at the office. Many Thanks, Branch Manager
5/5
GoogleRich and Louise assisted us through the whole process, which ran smoothly and efficiently. We are now happily settled in our new home. Many thanks to the team at Austin & Wyatt Estate Agents
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
5/5
GoogleAn excellent team with a wealth of local knowledge. Always found them to be good to deal with, honest and realistic at all times and managed expectations very well.PositiveProfessionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleFriendly staff, informative on properties and surrounding areas.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleThis is my first time renting on my own and I was very apprehensive about it all, but Richard and Louise have made the process very simple. Thank you very much for making it easy.
Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
5/5
GoogleI was completely satisfied with how Bonnie Styles at the Lyndhurst branch dealt with our rental application. Moving house is inherently stressful, but Bonnie's friendly, professional demeanour alleviated some of that stress. Well done.
Hi, Luke Thank you for leaving this review. I'm delighted to hear that Bonnie has made everything run smoothly for you! Kind regards, Chris
5/5
GoogleBonnie at Austen Wyatt organised a new tenant for our flat in Lyndhurst. We found the process very straightforward, great communication throughout and above all an excellent tenant. Thank you
Thanks Ray for your kind review. Best wishes, Mark
5/5
GoogleReally lovely agent Richard, always on time and endeavoured to help me with all my various requests. Great experience thank you.PositiveResponsiveness, Quality, Professionalism
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleProfessional and good service - helped sort out our sale with their excellent service even during lockdownPositiveResponsiveness, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from all the sales team at Austin & Wyatt, Lyndhurst.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFound us a tenant quickly both times and fantastic customer service. Extremely efficient administration.PositiveQuality, Professionalism
Thank you for your 5* review!
5/5
GoogleExcellent, professional and quick management from LLoyd Vidler in letting dept ThanksPositiveResponsiveness, Professionalism
Thank you for your 5* review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
