Every review we hold for the Lyndhurst office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCouldn’t recommend Sarah and Rebecca at Lyndhurst branch for all their hard work they’ve done helping us buy our dream house. Nothing is too much trouble and always been happy and willing to help. Very reassuring especially through this crazy market we are in. I will certainly be using them to sell IF we ever have to move. ! No hesitation in recommending.
Bryn · 25 October 2023
Agent replied · 24 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSarah has been absolutely amazing in helping us find the perfect new home. She took the time to listen, get to know us & acted accordingly. Sarah and her team went out their way to do letter drops as well. Every time we call the office they are very helpful & super quick to reply. I am pleased to say they are now selling our house because they are superstars!!! Highly recommend the Lyndhurst office!
Toni · 25 October 2022
Agent replied · 24 October 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI just wanted to take some time out of unpacking, after moving into a property from Austin & Wyatt in Lyndhurst.
Lloyd who has been my main contact has been an absolute pleasure to deal with, when ever I have had a question (and I have had a few), he would go out of his way and get me the answer as soon as he can.
There was a bit of a delay with old tenants moving, but I was kept updated regularly.
I found the property on Rightmove and A&W's write up of the property was spot on.
I have had contact with most of the office I believe when calling in, if a message is left with someone other than Lloyd, it gets to him and he calls you back.
A&W have been super professional from start to finish and I'm sure they will be going forward too.
Thank you to Lloyd, Richard and the rest of the team.
I would HIGHLY recommend Austin & Wyatt to anybody looking to rent a property in the future.
Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Steve · 25 October 2021
Agent replied · 24 October 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy agent Richard has been absolutely fantastic, one of the most satisfying experience I had renting an house in UK. I was rushing to get a decent house, and after a few really delusional experience we found Austin & Wyatt and all became nice and smoot!! We made in one week. Thanks again Richard you have been amazing.
Dago · 25 October 2023
Agent replied · 24 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have recently purchased a property through the team at the Lyndhurst branch.
Madeleine in particular has been fantastic….professional and friendly, and her communication has been excellent, giving us regular updates along the way.
Every contact we have had with the team has been really good.
We are now dealing with Richard in the Lettings department, who is also proving to be great.
An all around pleasurable experience of an estate agent.
Would highly recommend.
Lou · 1 April 2025
Agent replied · 8 June 2025
Thank you Lou for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe cannot fault the service we have received from Austin & Wyatt during the process of buying our house through them. Particularly Sarah. She has hand-held us through the process from start to finish, providing support and clarity throughout our purchase. I cannot recommend this branch more highly. Mike, Sarah and the team are fantastic!
Sadie · 25 October 2023
Agent replied · 24 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAustin and Wyatt have been so helpful with my house move. They always kept me in the loop and made the moving process that bit smoother. The little moving in gifts were also a nice touch. Special thanks to Nick for putting up with my daily phone calls. I would highly recommend Austin and Wyatt and would like to say a big Thankyou for all your work!
Anna · 25 October 2022
Agent replied · 24 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic agent - Michael and his whole team were exceptional. We tried several agents in the New Forest before coming to Austin Wyatt and i could not praise them enough. They really know how to sell, they are very proactive, they keep you posted all the time with proper feedback. I never had to chase them once. The change in activity and viewings within days of appointing them, after 6 months on the market with other agents, was dramatic. They didn't just land a lucky sale either, they worked incredibly hard to get the right buyers and the exact price we wanted, in a very difficult market. Micheal is a proper old-school agent who knows his trade very well and has great team around him. By far the best and most proactive agents in the Forest. 110% satisfied customer
Neil · 26 October 2019
Agent replied · 24 October 2024
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
★★★★★ 5/5
GoogleMike and Maddison were professional, went out of their way to progress our sale to completion, their experience and attitude enabled our sale to complete , and it was Mike that managed with his knowledge and experience to overcome what could have been prolonged delays, in such a way that all parties in the chain were satisfied. Also Mikes valuation was very accurate, we would definitely recommend Austin & Wyatt at LyndhurstPositiveProfessionalism
Susan · 25 October 2021
Agent replied · 24 October 2024
Thank you for your lovely 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFinding somewhere to live and moving is never a straight forward or easy process and this will be my fourth rental in the past five years and first in the New Forest. The service I have received from Austin and Wyatt has been exceptional. From initial enquiry, through to viewing and setting up the tenancy each member of the Lettings Team have been outstanding. In particular the service provided by Bonnie is setting up the necessary steps in advance of the move. With a stress free move day already planned I cannot rate the service of the team more highly than this five star review.
Jim · 26 October 2018
Agent replied · 24 October 2024
Hi, Jim
Thank you for taking the time to leave this review. It's great to hear that everything has run so smoothly for you and that Bonnie and the team have looked after you so well. All the best in your new property too!
Kind regards, Chris
★★★★★ 5/5
GoogleWe'd like to thank Bonnie Styles for all her amazing help with our new rental home in the New Forest. She is a true professional, charming, considerate, knowledgeable, and provided an outstanding level of service to us. She really exceeded our expectations in making our move as stress-free as it can be including repeated visits to the property, in-depth advice on the house and area, and was always available to answer our questions and happy to help us. Nothing was too much trouble to her. We recommend Bonnie at Austin Wyatt unreservedly to anyone thinking of renting in the area and to her manager. You will not be disappointed with her high standards, attention to detail and care that she puts into her work. Well done Bonnie, you made it easy!
Paul · 26 October 2018
Agent replied · 24 October 2024
Hi Paul
Thank you for leaving these kind words about Bonnie and thank you for recommending her as well! I am sure you will continue to enjoy living in the New Forest and I will make sure your comments are fed back to Bonnie and the rest of her team.
Kind regards, Chris
★★★★★ 5/5
GoogleWe had a very positive experience with Austin Wyatt. Jared was approachable and committed to helping us find the right house.
Zach · 10 March 2025
Agent replied · 8 July 2025
Many thanks Zach for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAustin & Wyatt generally demonstrated that the entire team is very professional and experienced in what is currently a tricky market, but I have to give a particular shout out to Rebecca, who worked incredibly hard to ensure my purchase happened. I would not hesitate to recommend.
Trudi · 29 November 2023
Agent replied · 24 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have had excellent service from all the staff at the Lyndhurst office of Austin & Wyatt, in both the Sales and the Letting departments, and highly recommend them for their professionalism and expertise. We have been kept informed of all the necessary processes during the recent sale of a property and we can rely on the advice and assistance they have provided. In the Letting department, support has always been available for the smooth running of our rental property. Well done Austin & Wyatt!
April · 25 August 2024
Agent replied · 24 October 2024
Many thanks for your marvellous 5* review and your kind words April. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRebecca and the team showed a professionalism throughout my dealings with them. Rebecca was proactive culminating in a sale. Her positivity was so appreciated but above all, her kindness in what was a stressful time was really lovely. Thank you.
Jane · 27 February 2024
Agent replied · 24 October 2024
Many thanks Jane for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy husband and I had 12 months fantastic service from Austin &Wyatt, Lyndhurst branch. Maddison was super professional, continually fighting for our best interests. Perseverance to conclude our sale and purchase of our preferred property. We would completely recommend , them , to anyone.
Our special thanks to Mike for his enduring support. Andy and Suzie Cameron.
Suzie · 25 October 2022
Agent replied · 24 October 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI sold a property with Autin and Wyatt Lyndhurst for the first time this year in August and I have to say I would highly recommend them.
Very helpful, professional and courteous at all times. Nothing was too much trouble when contacting them with a querie. Cheerful office atmosphere on arrival which I think is a good sign of a happy team of people. My sincere thanks to all at Lyndhurst branch.
Jack · 23 October 2024
Agent replied · 24 October 2024
Hi Jack,
Thank you so much for your glowing 5* review! We're thrilled to hear that you found our team helpful, professional, and courteous throughout your property sale. Your kind words and recommendation mean a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleEleanor made everything super simple. She worked quickly, which made getting into our new home less stressful and she was absolutely lovely.
Alice · 16 November 2024
Agent replied · 22 November 2024
Thanks Alice for the wonderful 5* review and considerate comments regarding your experience with Eleanor and our Lyndhurst branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service from Madeleine, highly recommend. Her professionalism made the whole process smooth and stress free for us. She kept us informed and up to date every step of the way and always communicated clearly which gave us complete confidence throughout.
Lauren · 18 October 2025
Agent replied · 23 October 2025
Thank you for your kind words! We strive to make every experience with us seamless and stress-free. It was a pleasure working with you and we truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery impressed by the team in Austin & Wyatt Lyndhurst.
Their knowledge of New Forest area market and in dealing with clients’ requirements are excellent, especially Sarah, executive bench manager, with her professional and thorough approach through the transaction are exceptional.
Etsuko · 25 October 2023
Agent replied · 24 October 2024
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleMy husband and I have recently rented our property with Austin and Wyatt. Eleanor has been amazing, great communication, very professional, and efficient! We are really pleased! ☺️
Emma · 26 June 2024
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review Emma! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was renting the property recently by Austin&wyatt, and Eleanor has been amazing, great communication, very professional, thank you so much
Hersh · 24 September 2024
Agent replied · 24 October 2024
Thank you for your amazing 5* review Hersh! We're thrilled to hear that Eleanor provided you with great communication and professionalism during your rental process. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleBonnie is a legend. I have been in a terrible position with housing and had a deadline of 5 days, Bonnie went above and beyond for me and made sure I was in by when I had to be. Her care and management of this whole situation has been phenomenal. I would definitely recommend. She and the company have been amazing, making a difficult situation better.
Holly · 26 October 2018
Agent replied · 24 October 2024
Hi Holly, many thanks for your wonderful 5* review. I'm delighted that Bonnie at Austin & Wyatt was able to provide such great customer service in finding you a new home. Best wishes, Tracey.
★★★★★ 5/5
GoogleExcellent, informative, helpful and kind. A very professional firm Thanks to Eleanor and all her colleagues. Highly recommended.
Nigel · 10 October 2024
Agent replied · 24 October 2024
Hi Nigel, thank you for your kind words and for recognizing Eleanor and our team's professionalism. We are delighted to hear about your positive experience with us. Should you need any further assistance, feel free to reach out. Thank you for recommending us!
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