Trusted Agent profile

Constables Neston reviews

4.5

★★★★★ Excellent

188 reviews across 3 platforms

21 High Street, Neston CH64 9TZ

Constables's Neston office at 21 High Street is rated 4.5 out of 5 across 188 reviews on three platforms, including 160 Google reviews rated 4.5. Checked 9 October 2026.

Google logo

4.5 / 5

160

Reviews on Google

This office

Facebook logo

5.0 / 5

21

Reviews on Facebook

This office

Trustpilot logo

7

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Neston office, from every platform, shown as written. First names only.

5/5

Google

I have just engaged the services of Constables Letting dept for a second time . As previously, the service we have received with the marketing and tenant finding has been superb . The team are efficient, knowledgeable and responsive and also very easy to communicate with. The flat now has a tenant in situ, and my daughter and I have asked them to fully manage the property , because I know from previous experience that they will do an excellent job. A big thank you to Steve, Emily and Michaela for all your help so far , and we are looking forward to continuing to work with you all on this latest venture. We recommend them highly !

Chris · 22 January 2026

5/5

Google

Great experience with Constables. Wouldn’t use anyone else. Price fairly and realistically and are honest throughout the whole process (which wasn’t our experience with other agents). They were extremely helpful with expert advice on the property we were purchasing via a different agent too which was gratefully received when looking through reports full of jargon from solicitors! The whole team were great and easily contactable but special thanks to Sue, Jamie and Steve

Rachel · 3 March 2026

5/5

Google

We thoroughly recommend Constables. All the team are very friendly, helpful and professional. In particular, Jamie was amazing. With his professionalism, advice and pleasant demeanour, he made the selling of our house a much smoother experience than it otherwise would have been. And also gave us useful and much needed advice on the purchase of our new property even though it wasn't through Constables. He really went above and beyond - thank you so much!

P · 22 December 2025

5/5

Google

I don't hesitate to recommend Constables. They are people friendly and oriented. Make you feel at home (pun intended). They are clear on comms and do revert in time. Emily was our contact throughout our process and was very helpful.

Malconm · 24 February 2026

1/5

Google

Recently sold my mothers house and unfortunately the choice of estate agents was out of my hands and my brothers sister chose this outfit Absolutely shocking from start to finish I got in touch and was told someone would call me back, THREE days later I rang them again, and asked if I could receive the viewers feedback as I was interested in what potential buyers were saying after another 3 viewings , hadn't heard a thing, rang up again and was given the reply "oh I didn't know you wanted feedback from all the potential buyers" Absolute shower wouldn't let them sell a caravan never mind a house When I talked to people about "Constables" at the local gym no one had even heard of them Trust me,steer clear and the scary thing is I'm a firm believer of rewarding people for good service All they had to do was give me feedback via email........ Good news, the bottles of Moët & Chandon that they would of "all" received as a thanks saved me a small fortune And I drank it all to their good health Clive Watkins or Andrews would get my backing in Neston all day long Can't directly reply to their comments ........ But I thank them for acknowledging my feedback as , as you say it helps strive to improve your business That's why you rang me up and asked me to remove it Feedback is something that people leave about their own personal experiences which helps people to make their own judgement But in this situation you failed to realise that my brothers sister was not judge jury and executioner in this sale neither the owner she was just a one third interested party as myself and my brother were as well one third interested parties. The first estate agent that you state had it for "9 months" actually had it for 8 weeks live as you will undoubtedly know there was a legal reason this property could not be sold And the final comment about not condoning alcohol ???? Well that makes you sound like a right pretentious arse That said I thought long and hard about removing and decided I'd leave it Also interesting after you receive negative feedback 2/3 positive appear soon after as to make mine go further down the page Laughable

Stuart · 5 July 2022

Agent replied · 5 July 2023

Dear Mr Thompson, Thank you for your feedback, we value any and all feedback as we always strive to improve our service however in this instance your feedback does seem somewhat unjust. As discussed with you previously we were advised by our client that you were not the seller in this transaction and as such all communications were to be directed to our client and not yourself which we acted upon accordingly, we can only apologise if this was not the case, although we did take the time to verify this with our client’s solicitor. The decision to appoint us as agents was made by the owner, which would also explain why the decision was out of your hands, I understand the seller did take your initial recommendation and listed with a firm your partner worked for, but that firm were unsuccessful in finding a buyer in 9 months of marketing. I have checked with our client to ensure there were no issues with our service and they have given the utmost praise. The Moët & Chandon for all would have been very well received, but certainly not expected, based on the potential amount that would have been provided and your subsequent consumption we would like to make it clear that as a company we do not condone this level of consumption and would encourage all to drink responsibly.

1/5

Trustpilot

The worst place to buy a house!!!

Awful I am a prospective buyer I work 6 days a week along with my wife and I spoke to a Sharon who was like yes no availability to view the house unable to get the vendor to sort a Sunday as wanted to put an offer in asap …. SHARON was supposed to call me back at 5.30 no intention of calling me back to say thy can not do this Saturday what type of staff are working here costing people money for doing a half a** job what kind of business can not fit a viewing or be flexible for a buyer ?? Why would you list your property with these I said what flexibility is the on price, Sharon states loads of interest in this property LOADS!!!! But I can not get a viewing

Cole · 9 February 2026

5/5

Google

We sold one property and purchased another with Constables. Sharon and Steve were exceptional from the start to finish. We were getting updates daily, Sharon was extremely responsive and professional throughout the process. We couldn’t be happier with the process of buying our dream home.

Zuzanna · 1 October 2025

5/5

Google

Title: Exceptional Service with a Personal Touch I have been with this rental agency for four years, and I can confidently say they offer an exceptional service with a person-centered approach. Throughout my tenancy, they have demonstrated unwavering support, especially during some significant life-changing challenges. What sets this agency apart is their commitment to a person-centered approach. They go above and beyond to understand and address my needs as a tenant, ensuring a comfortable and secure living environment. Their proactive and empathetic stance has been invaluable during times of difficulty, making the rental experience truly personalized. One of the standout qualities is their constant availability and willingness to assist. Whenever I faced any issues, whether related to the property or personal circumstances, they were quick to respond and provide the necessary support. This reliability has made a significant difference in my overall satisfaction as a tenant. In a rental market where personal connections can be overlooked, this agency stands out for its genuine care and attention. I highly recommend them to anyone seeking not just a place to live but a partner in their housing journey. Thank you for four years of exceptional service and support! Many Thanks Vikki the Mona one :)

VIkki · 24 March 2024

5/5

Google

Sharon went over and above what was required to get our purchase completed. Can't thank her enough for all she did. Thank you for everything you helped us with....many thanks, Steve & Yvonne

Steviesguitar · 31 October 2025

5/5

Google

Title: Exceptional Service with a Personal Touch I have been with this rental agency for four years, and I can confidently say they offer an exceptional service with a person-centered approach. Throughout my tenancy, they have demonstrated unwavering support, especially during some significant life-changing challenges. What sets this agency apart is their commitment to a person-centered approach. They go above and beyond to understand and address my needs as a tenant, ensuring a comfortable and secure living environment. Their proactive and empathetic stance has been invaluable during times of difficulty, making the rental experience truly personalized. One of the standout qualities is their constant availability and willingness to assist. Whenever I faced any issues, whether related to the property or personal circumstances, they were quick to respond and provide the necessary support. This reliability has made a significant difference in my overall satisfaction as a tenant. In a rental market where personal connections can be overlooked, this agency stands out for its genuine care and attention. I highly recommend them to anyone seeking not just a place to live but a partner in their housing journey. Thank you for four years of exceptional service and support! Many Thanks Vikki the Mona one :)

0 · 10 December 2023

5/5

Google

Constables have been a pleasure to work with. Sue has been professional, organised and personable and I couldn't recommend them enough for buying/selling your home. They are a step above your usual estate agents.

OLIVER · 1 October 2025

5/5

Google

It has been an absolute pleasure to partner with Constables to facilitate the sale of my property. Sharon has been my primary contact and she is very diligent, pro-active and an absolute pleasure to deal with. Congratulations to Steve and the entire team for running such a dynamic business.

Peter · 24 March 2025

4/5

Google

Bought a bungalow in November 2024 through Constables. Sharon and her colleagues were very helpful and made sure the purchase went through without any hitches. Sharon kept us in the picture throughout the process with regular phone calls and ensured that the purchase went through quickly and smoothly.

Chris · 24 March 2025

5/5

Facebook

For anyone looking to INVEST into Forex trading, my family and I want to provide Elizabeth and her team a strong recommendation. In a tough market, Elizabeth Bays did everything right in FOREX INVESTMENT. She offered competitive financial terms, amazing service, and the experience required, I invested just $1500 and within 7 days i made $7000 quickly and for a good PROFIT. She listened to our personal needs and the information about our current situation , and she specialized her marketing strategy accordingly. We got our profit in 7days! Even after we had signed the contract, Mrs. Elizabeth Bays was always quick to answer the numerous questions we asked about the process….usually responding to our emails or text messages within minutes. My friends don't even reply to me that fast, if you are looking for a trusted trader i recommend her to you all , talk with her via Email: elizabethbays70@gmail.comWhatsApp: +1(609)701-2234Facebook: Elizabeth Bays

Kamo · 15 August 2023

5/5

Google

We could not be happier with our experience of selling our home and buying our new home with Constables. They found us our dream home and got our house sold within a week. Sue in particular was extremely attentive throughout the process and went above and beyond to ensure that it all went smoothly. We would not hesitate to recommend them.

Alice · 24 February 2026

5/5

Google

Excellent service for landlords. We have been using Constables for two years and have always found their lettings department to be highly knowledgeable and professional. From advertising the property through to referencing and securing tenants, the process has been handled efficiently and effectively throughout. Emily, in particular, has done an excellent job and has been a pleasure to deal with.

TBEICH · 22 February 2026

5/5

Google

I viewed and bought a property through Constables Estate Agents during summer 2023. Two viewings initially with Jamie and later with Sue , easy going and very relaxed which is how I like any purchasing experience . After the deal was done Sharon was extremely helpful with correspondence between the vendors , myself and any conveyance queries I had . A very smooth process from start to finish.

Barry · 24 March 2024

5/5

Google

Personable, trustworthy, punctual, honest friendly and communicative. The team at Constables Estate Agents are the real deal and have gone above and beyond at each and every opportunity, with special credit to Jamie who took the photos of our engagement on the doorstep of our new home. It is without hesitation that we whole heartedly recommend Constables and thank them all for their hard work and for taking part in our special day.

Finn · 22 September 2025

1/5

Google

Extremely Disappointed with Constables (Neston Branch) I had an extremely disappointing experience with Michaela and Emily from Constables estate agents at the Neston branch. From the outset, their attitude, both during the property viewing and over the phone, was dismissive, unprofessional, and lacking even basic courtesy. What made matters worse was their approach to tenant referencing. Despite having a very healthy and stable income, we were immediately penalised for a historic credit score issue with no real consideration of our current financial situation. Instead of applying any discretion or understanding, we were abruptly told that the only way forward would be to pay six months’ rent in advance, an unreasonable and discriminatory demand that felt more like punishment than a genuine solution. It's clear that this branch is more interested in making snap judgments than offering fair and professional service. I would not recommend dealing with this agency if you’re looking for transparency, respect, or a fair chance as a tenant.

WirralExplorer · 22 June 2025

5/5

Google

Very happy with the service they provided, from Jamie, Sharon and the rest of the team. They listened to my requirements and kept me Informed , every step of the way. Very professional ,local company. Thanks Mrs Patricia Cain.

Patricia · 24 March 2025

5/5

Google

Sam, Steve and Nicky from Constables have been managing my properties for the last three years. The service is extremely professional. Everything is managed quickly and efficiently in a friendly manner to both myself and my tenants. I am always provided with multiple quotes for service and maintenance requirements. New high quality tenants have always been sourced within notice periods in order that we enjoy fully let properties all the time. Highly recommend working with this fabulous team whether you're a Landlord, a Tenant, a Buyer or a Seller.PositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 30 August 2022

5/5

Google

My tenancy was transferred across to Constables after some problems with a previous agent and they were fantastic! Constables were so professional and friendly and made everything so easy. Always there at the end of the phone or email with sound advice. Quick resolutions to any issues. Toward the end of my tenancy I had a lot of communication with the agents (in Particular Sam). A domestic situation that needed to be dealt with quickly and delicately to alter my agreement. Constables were so approachable during an awful time and went above and beyond as an agent. I would definitely recommend Constables and would seek to use them again myself in the future.

Ashley · 5 July 2022

4/5

Google

We recently sold our house through Constables and were pleased with their service. The team was professional, helpful, and communicative throughout the process, and we would certainly recommend them. From the initial visit, which was handled very well, to the high-quality marketing materials, including excellent photography and a well-presented online listing, Constables demonstrated a strong attention to detail. They were efficient in organising viewings and in following up with prospective buyers. Their sales commission rate was highly competitive, offering excellent value for money. If there was one area for improvement, in hindsight, the property was initially priced a little too high, which meant we had to reduce the price twice before securing a sale. That said, we appreciate that pricing can be a delicate balance, and overall, we were very satisfied with the service provided.

Abhay · 24 March 2025

5/5

Google

We have just sold our House through Constables, a 5 bedroom house totally different to the other properties in our area. At all times if we needed to check what was going on, we just called and whoever answered the phone had full up to date notes and were able to answer our questions. I would gladly recommend Constables for anyone who is selling their house especially those houses that are a little different from the norm. regards Mike

Michael · 24 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Constables Neston

How many reviews does Constables Neston have?

Constables's Neston office has 188 reviews across three platforms: 160 on Google, 21 on Facebook, 7 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Constables Neston's rating?

Constables Neston is rated 4.5 out of 5 across all 188 reviews, and 4.5 out of 5 on Google from 160 reviews, checked 9 October 2026.

Where is Constables's Neston office?

Constables Neston, 21 High Street, Neston CH64 9TZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.