Every review we hold for the Neston office, from every platform, shown as written. First names only.
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5/5
GoogleI sold my house in Neston recently through Clive Watkin. Very professional and friendly service. The team are very helpful. Mark came to do the valuation and although it pushed the boundaries for the location the valuation turned out to be spot on and the house sold within days for the asking price. The sale process was then taken care of without any issues and the communication was great throughout. Recommended.PositiveResponsiveness, Quality, Professionalism
Darrel Β· 27 August 2021
Agent replied Β· 7 June 2023
Many thanks for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRecently moved to the UK and were searching for a property to rent near to the Chester. Found a house on the Rightmove advertised by Clive Watkin. It was easy to book a viewing. Went to the viewing, the agent showed the property in the professional following all the COVID-19 rules. It was easy to submit our application as well. Thank you for the great service. Now, finally, we can relax.PositiveResponsiveness, Professionalism
Artjoms Β· 27 August 2021
Agent replied Β· 7 June 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleWe went to view a property on Cliff Road and unfortunately the estate agent was rude, abrupt and unprofessional. Quite frankly he was insulting and intimidating. We called the branch to arrange another viewing with an alternative estate agent but we were informed that we were unable to have an appointment with anybody else. This is such a shame as he's the branch manager and an awful representative of Clive Watkin.NegativeProfessionalism
R Β· 27 August 2021
Agent replied Β· 7 June 2023
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
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5/5
GoogleOur property purchase all went smoothly, staff in Neston branch very friendly and professional, no issues at all.
Dan Β· 21 March 2025
Agent replied Β· 28 May 2025
Thank you for leaving us your superb 5* review Dan. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy hubby and I have rented a property through Clive Watkin and have to say the customer service has been outstanding! Debbie and Molly have gone above and beyond and have made the process an absolute pleasure. Thank you so much.
Karen and Dean Wood π β¦
Karen Β· 23 July 2023
Agent replied Β· 27 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleClive Watkin have been incredible! We were at our lowest and were ready to give up on everything! We went to Clive Watkin as our final chance and they finally gave us our dream! We now live in a beautiful flat because of them! They cared for us and made sure the process was as easy and stress free as it could be! I cannot thank them enough!
Stephanie Β· 7 June 2020
Agent replied Β· 7 June 2023
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.
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5/5
GoogleRecently completed on a new house and Clive Watkin were there to offer advice and support throughout the whole process. The knowledgeable Sales Team are all great communicators and understand the local property market like the back of their hand. I've also used the Lettings Branch in the past and they found me the most perfect tenants. Highly recommended - I wouldn't go anywhere else in future!
Victoria Β· 7 June 2020
Agent replied Β· 7 June 2023
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thanks for the recommendation. Best wishes, Donna.
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5/5
GoogleUnlike others this was a very professional service and one i would not hesitate to recommend to anyone buying, selling or renting a property.
I was kept informed by phone and e mail links at every step, queries were dealt with promptly and my move was completed on time. The staff are well briefed and knowledgable, but what most impressed me was there willingness to help.
Peter Β· 7 June 2020
Agent replied Β· 7 June 2023
Thank you for your kind comments and 5* review! Your words have been made known to our local team as well as your recommendation. Best wishes, Scott
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5/5
GoogleWe've had a great experience purchasing through Clive Watkin.
From the initial viewing through to completion Olivia and Gemma have been very helpful and friendly. Always prompt and polite with correspondence, and a pleasure to deal with.
Sam Β· 30 December 2023
Agent replied Β· 26 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery efficient and helpful, great area coverage and quick sale
Many thanks
Peter and Alice
Peter Β· 7 June 2020
Agent replied Β· 7 June 2023
Thank you for taking the time to leave us your wonderful comments and 5* review. Best wishes, Donna.
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5/5
GooglePurchased a property through Clive Watkin. Our contract was Olivia. She was faultless, made the process very easy.
Vince Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team Vince. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe purchased a property through Clive Watkins just before Christmas 2020 in the middle of the Covid-19 pandemic. We can not rate them highly enough. They were extremely pro-active and contacted us regularly to keep us updated with proceeding as well supporting us. Thank you to all at the Neston office.PositiveResponsiveness, Quality, Professionalism, Value
Willows Β· 27 August 2021
Agent replied Β· 7 June 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleExtremely helpful, particularly Tracey. Good communication and kept updated throughout. Highly recommend Clive Watkin, Neston.
Rowland Β· 8 June 2018
Agent replied Β· 7 June 2023
Thank you for taking the time to leave this great review and recommendation. It is great to see that Tracey and the entire team at Clive Watkin in Neston were able to deliver a 5 star customer experience to you. Many Thanks, Sarah.
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1/5
GoogleNot happy at all with the service we received. We paid the holding deposit to later be told the rent had gone up, as it was an 'admin error'. No compromise whatsoever and they just expected us to accept this. Very poor service, so we requested our holding deposit back.
Mike Β· 7 June 2021
Agent replied Β· 7 June 2023
Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
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5/5
GoogleHighly recommend Clive Watson Neston.
Informative and extremely helpful and friendly team in all aspects of what can otherwise be a stressful time!
Canβt thank them enough for making this an exciting experience π
Ray Β· 8 May 2023
Agent replied Β· 7 June 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleRenting with Clive Watkin-Neston, fantastic service, very helpful and quick to respond to emails, very happy with the help I have received and would highly recommend
Austin Β· 25 November 2023
Agent replied Β· 28 November 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFrom first phone call through to completion everything was excellent!
Debbie and Molly from this office dealt with every step of my journey with professionalism.
Friendly, helpful and patient, well done and thank you!
John Β· 8 April 2023
Agent replied Β· 7 June 2023
Thank you John for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
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5/5
GoogleMark Heaton and all the staff are a pleasure to deal with and very professional.
I have both bought and sold property through them. Each time I have been pleasently supprised with the price achieved and the speed of the transaction. Communication is first class.
Highly recommended.PositiveProfessionalism
Ross Β· 27 August 2021
Agent replied Β· 7 June 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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1/5
GoogleNot happy at all with the service we received. We paid the holding deposit to later be told the rent had gone up, as it was an 'admin error'. No compromise whatsoever and they just expected us to accept this. Very poor service, so we requested our holding deposit back.
M Β· 2 October 2020
Agent replied Β· 2 October 2023
Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
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5/5
GoogleCouldn't fault the service and friendliness of the team in the Neston branch. Highly recommended :)
Steve Β· 29 March 2024
Agent replied Β· 26 August 2024
Steve P thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThe staff were very efficient and extremely helpful dealing with our many queries and offering advice regarding conveyancing, presenting the property, marketing etc. They kept us informed about perspective buyers and even dealt with a wasps nest for us. I would not hesitate in recommending them.
Alex Β· 7 June 2020
Agent replied Β· 7 June 2023
Thank you for taking the time to leave us your kind comments about our local team and awarding the team 5*'s! Kind regards, Scott
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4/5
GoogleI recently moved house with Clive Watkin. A special mention is needed for Gwenda who was very helpful at the beginning of our purchase. Any enquiries we had were dealt with very efficiently. Nothing was too much trouble .PositiveValue
Collette Β· 27 August 2021
Agent replied Β· 7 June 2023
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleTracy, Gwenda and Mark on the sales team were very helpful in my recent purchase. The team comes highly recommended and are always quick to deal with any issues. Thanks again.
Craig Β· 7 June 2022
Agent replied Β· 7 June 2023
Hi Craig! Thanks so much for your lovely 5* review! Tracy, Gwenda and Mark in particular really appreciate your kind words! Graham, Customer Relations
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1/5
GoogleVery rude and unprofessional when trying enquire about properties over the phone with responses like 'you and the rest of Neston' and felt like we were putting them out when we went to view houses in their office.NegativeProfessionalism
Gary Β· 27 August 2020
Agent replied Β· 7 June 2023
I am sorry you felt this way. If you have further details and wish to discuss further, please contact us via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.