Every review we hold for the Nenagh office, from every platform, shown as written. First names only.
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5/5
TrustpilotSherry Fitzgerald's communication withβ¦
Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.
Helen Β· 6 January 2023
Agent replied Β· 16 June 2024
Thanks for taking the time to leave a review Helen, we wish you all the best for the future.All the team at Sherry FitzGerald
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5/5
TrustpilotRuth Willoughby Enniscorthy
We worked with Ruth Willoughby from the Enniscorthy branch in selling our property. She was very professional throughout. She was also willing to go above and beyond and hosted an open house on a Saturday. Her communication skills were excellent, always prompt to reply/ return calls. Thanks Ruth.
Suzanne Β· 26 July 2024
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1/5
TrustpilotUnprofessional and very disappointing
My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.
Liat Β· 4 January 2022
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1/5
TrustpilotDeceptive advertising and shortsighted customer care
I went into the Westport branch of the franchise to enquire about the cost of a valuation, I was told there would be no charge ( to quote their website ' Thinking of selling your property? This is a free service and there is no obligation to engage our services, so if you need a valuation for selling your property we're ready to help. ).Nobody showed up for the first appointment, I had to chase confirmation of the second subsequent to which I received an email informing me there was a charge of β¬200 plus vat for the valuation as I had mentioned during the viewing I was considered marketing the property myself.
Noel Β· 4 August 2023
Agent replied Β· 16 June 2024
Dear Noel, Thank you for taking the time to leave feedback. We are sorry that your experience with our franchise office in Westport was unsatisfactory.We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap.Regards,Sarah
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5/5
TrustpilotInstructed Sherry Fitz to sell my homeβ¦
Instructed Sherry Fitz to sell my home this year - just after the post-Christmas lock-down.The environment was uncertain and stressful. Their quiet competence and confidence was just great. We worked out the pre-sale spending budget, and they were active with meeting my requirements. The standout for me was when there was a bump in the sale path, they were proactive and honest. They also behaved very ethically when dealing with the bidders which I found comforting. Overall, I can't imagine talking to a different agent when selling again. I dealt with Barry Ensor and Andrea Whelan in Rathmines office.
Ger Β· 21 October 2021
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5/5
TrustpilotI have just bought my very own andβ¦
I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card π thank you for all your help and great support!!! Simply the Best!!!
Kristina Β· 16 December 2023
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1/5
TrustpilotReally hate using Sherry Fitzgerald,
Really hate using Sherry Fitzgerald,In the process of buying property. I was interested in a property in Maynooth. I was obliged to register with their on line bidding system so as to give my offer. I was immediately out bid by 1st time buyer who would never get loan approval on this property as there were substantial alterations needed. If you want an auction try bidx at least you know everyone is playing the same game. So, if your selling with Sherry Fitz I wont be bidding unless its an absolute bargain pitched way below market value.
Olive Β· 26 May 2023
Agent replied Β· 16 June 2024
Dear Olive, We appreciate you taking the time to give feedback on MySherryfitz. We established MySherryfitz to build trust and transparency into the buying process. We hope you will be reassured by the fact that the system operates as a hybrid system - the agent is involved every step of the way. As such, all bidders on MySherryFitz are pre-qualified to ensure they are in a position to buy. In this case, the property generated lots of interest. While this sale has completed with another purchaser, we would be more than happy to help you secure another property. If you would like to speak to us further on this, please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards, Sarah
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1/5
TrustpilotTotally Disgraceful
Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.
Paul Β· 7 May 2023
Agent replied Β· 16 June 2024
Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann OβMahony
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5/5
TrustpilotMegan FordβοΈβοΈβοΈβοΈβοΈ
We recently sold our house with the professional expertise of Megan Forde from Sherry Fitzgerald.Megan made the process flow so smoothly and efficiently.We were kept updated and her confidence and dedication meant we were never in doubt of a successful sale.Thank you Megan for a wonderful experience.Paul and Sandra Corcoran
Sandra Β· 5 March 2024
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5/5
FacebookI can't recommend sherry Fitzgerald enough!! I mainly dealt with Pauline but had John's help and advice also. They were both so lovely and helpful, whilst I was selling my property and purchasing another one. I'd also like to say that anytime I phoned their office I spoke to either Helen or Louise and they too were so pleasant and nice! Thank you guys for all your help and advice and for helping me find a lovely home. I would definitely rate you guys 10 out of 10!! ππ
Elizabeth Β· 6 November 2020
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5/5
GoogleWe had a fantastic experience with Talbot Sherry FitzGerald in finding our dream home. From start to finish, the process was smooth and professional. A special thanks to Mr. Paddy, who was incredibly helpful, patient, and knowledgeable. He β¦
Merin Β· 16 April 2025
Agent replied Β· 16 April 2026
Febin & Merin, thank you so much for your amazing review. We're so happy to have helped you buying your new home. Wishing you the very best & thanks again from all the team in Sherry Fitz!
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3/5
TrustpilotI appreciate that the basics wereβ¦
I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.
Zofia Β· 23 June 2025
Agent replied Β· 25 May 2026
Good morning,
We appreciate you taking the time to give feedback. We would appreciate an opportunity to speak with you about your experience.
Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap.
Kind regards,
Sarah
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1/5
FacebookBuying a house is the biggest investment most people ever make. I bought a house in D16 from Sherry FitzGerald New Homes pre-COVID in 2019 and never once had a face to face with a Sherry Fitz employee. Remarkable!
On the day of handover, they had a builder from the site meet us at the house with the key. He handed the key over and walked away. I never heard from anyone again to check in on us. We've had a bunch of issues since with the house and estate and nobody wants to know.
I thought it was just us, but all the neighbours are in the same boat. Get the money as quick as you can and then move onto the next deal!
When I bought off Quillsen in the past, the agent met us at the house to handover the keys with a bottle of bubbly and a congratulations card. They then walked us around the house to make sure we knew how everything worked. They then followed up a few months later to see how everything was going with the new house. That is proper customer service.
I wouldn't buy a house marketed by Sherry Fitz every again. My recommendation to Sherry Fitz is to take a good look at their customer experience.
Jeff Β· 16 July 2020
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5/5
TrustpilotExcellent & highly professional service
We are so grateful to Julian, Michelle and the team in the Castleknock office for the highly professional, efficient and supportive service they provided for our elderly mother in the recent sale of the family home of 58 years. The house went on the market shortly before the lockdown and despite this we managed to complete the sale on 26th June. We were kept informed every step of the way and they were accessible and responsive if we had any questions. They always had our mothers safety and wellbeing as a priority. As a family we would highly recommend Sherry Fitzgerald.
Barbara Β· 28 June 2020
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5/5
GoogleThe entire process of selling a property while not residing in Ireland was made seamless by the professional approach, support and updated information sharing from the company.
Claire Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Claire, we're so glad we could make the whole process easier for you. Thank you so much for your business and your kind review. Best wishes to you both from all the team!
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5/5
GoogleExcellent service and communication throughout, the team at the Talbot branch made our house purchase straightforward and as efficient as possible, highly recommended.
Sarah Β· 1 September 2025
Agent replied Β· 22 September 2025
Thank you so much for your review Sarah. Congratulations on the purchase of your new home! Sending you the very best wishes from all the team.
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5/5
TrustpilotCouldn't have done more
Worked with Sam at the IFSC branch. Very knowledgeable about our development, professional, courteous and pleasant throughout. Both Chris and Sam struck us as less hard sell and more 'tell us how it is'. They knew the market extremely well and even though COVID-19 intervened, they still got a great buyer and a great price with the deal completed in a very timely manner. Absolutely excellent, wouldn't hesitate to use them again. Thanks Sam and Chris.
John Β· 1 July 2020
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1/5
TrustpilotPlaced an order and then there was noβ¦
Placed an order and then there was no further update from the agent for over a month.I called them for update then the agent called back and ask what can they help me???After the call they asked me to increase the offer, it is totally fine but should be more proactive. Will not consider them in the future.
Tat Β· 14 April 2024
Agent replied Β· 16 June 2024
We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
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5/5
TrustpilotResidential House Sale
Ed Reilly came to value our home in anticipation of us going to market. After our first meeting with Ed it was clear he had a wealth of knowledge and understanding of the current market so we did not hesitate to appoint him which transpired to be a great decision. Not all sales go smoothly , however with a calm and problem solving approach the sale was completed. Ed was fantasic to deal with , always promptly returning my calls and handing any issues with the utmost professionalism as did his team in the office. For any future purchases or sales we may endeavour on within Eds scope area there would be no one else we would choose.
Noife Β· 12 September 2024
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1/5
Facebookwe used SF to sell our house unfortunately the agent told me he couldn't tell us who was coming to view the house because of DATA protection this is not the case with other estate agents and I was also told that no bookings would be allowed unless the person viewing the property had funds approved or financially able to purchase the house this was one of the conditions I had requested due to the fact that I'd have to leave my house everytime someone viewed it which wasnt an issue really but I would rather someone coming in that had funds rather than a person who didn't as it's only wasting time for me and my family aswell as the agents I found that once I signed a contract things had changed only for those reasons I wouldn't recommend but had never any issues in the past
Anita Β· 28 April 2022
Agent replied Β· 22 May 2026
Dear Anita,
Thank you for taking the time to leave feedback. We are sorry that your experience with us was unsatisfactory.
We would really appreciate an opportunity to speak with you. If you could please email your contact details to customercare@sherryfitz.ie we will be in touch as soon as possible.
Regards,
Lauren
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5/5
GoogleHad the pleasure of dealing with Paddy Heenan from Sherry fitzgerald Talbot. We were very fortunate to have such a professional in charge of the sale of the property. From start to finish, nothing was too much trouble. A lot of the stress of buying a property was taken away by Paddy, we are thrilled with how the process turned out.
Sean Β· 18 December 2023
Agent replied Β· 15 June 2024
Thank you so much for your review Sean we really appreciate your positive words. We wish you both many happy years ahead in your new home. Best wishes from all the team!
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1/5
TrustpilotVery annoyed with sherry fitzgeraldβ¦
Very annoyed with sherry fitzgerald tallaght. Mislead about a few things during the already stressful process of buying apartment. I was told on a couple of occasions that furniture was included so I gave all my furniture to charity shop, only to find a completely empty apartment to move into. Have to now spend money I don't have to buy a whole new set of furniture on Christmas week. Very unprofessional people.
Annoyed Β· 21 December 2024
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5/5
GoogleThank you Paddy, it was a pleasure meeting you. Your attention to detail and kindness were very much appreciated. I would highly recommend you to others. You understand your role very well and you are doing a great job. We have met many Estate Agents over the last few months but you are ahead of the the rest. Well done to you.
Susan Β· 16 June 2022
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5/5
TrustpilotWe recently sold and purchased aβ¦
We recently sold and purchased a property with the lucan branch. From our first meeting with Thomas to our last meeting with Philip they were completely professional and obliging in all our requirements . We also like to thank all the office staff who were always there to help with any queries
Alan Β· 28 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.