Bayside Estates Nelson reviews

★★★★★ 5/5

Google

Having used a more well known agent in the area for 6 months, and getting very poor service, few viewings and little feedback, I decided to try Bayside. The only reason I didn't use them in the first place was that the other agent seemed to have more of a local presence. DON'T BE FOOLED BY THIS! Carla came straight out to the house, arranged a new valuation and arranged for a professional photographer to take photos (which were of exceptional quality). Within 24 hours, we had 15 viewings booked, and we subsequently accepted an offer within 3 days. Throughout the entire process, Carla and her team have been courteous, professional and efficient. I can't thank them enough!!PositiveResponsiveness, Quality, Professionalism, Value

Robert · 12 June 2021

★★★★★ 5/5

Google

After a slow start on this challenging property with a different agent, I decided to bring in Bayside. Carla and her team, including their excellent independent professional photographer, moved the activity from sedentary to frenetic almost immediately and after a wave of viewings in a short period of time, offers were made on and over the asking price. After accepting the first offer at asking, we are now going through the legals. Fantastic result, thanks Bayside.

Mark · 12 June 2021

★★★★★ 5/5

Google

We have been lucky enough to find Carla and her superb team. From the initial phone call to being sstc has been a very fast and so far stress free experience. Photos are amazing, didn't have lots of time wasters and we feel that we are being well looked after every step of the way. This is always important but doubly so when the move is for health reasons. I am now looking forward with a little less trepidation to finally moving to my very last home, as I have confidence in Carla and her team.

Rosa · 12 June 2020

★★★★★ 5/5

Google

After being on the market for a while with another agent, myself and my wife decided to give Bayside a go after hearing such positive things in the village. I'm so glad we did, the brochure Carla did for us was fantastic, and our house sold very quickly. The service they have given at every stage has been exceptional. I would particularly like to thank Carla for her support after the sale was agreed. She was proactive liaising with solicitors and fed back to us without having to request this. Whenever we have had queries, the whole team have been friendly and helpful. This made the whole process much less stressful. We have no hesitation whatsoever in recommending Bayside. Thank you so much for all of your help.

Jason · 12 June 2020

★★★★★ 5/5

Google

From start to finish the ladies at Bayside have been truly amazing. They were patient and understanding with my situation and I honestly couldn’t recommend them enough. …

Aimee · 14 June 2025

★★★★★ 5/5

Google

We can’t thank Carla and the staff at Bayside Estates enough. They have been so helpful and professional throughout the purchase of our new home. Viewings were no problem and Carla went above and beyond to accommodate us day or night. We would highly recommend Bayside whether it’s for a sale or purchase! You couldn’t be in better hands. Thanks again!PositiveResponsiveness, Professionalism

Emma · 25 August 2020

★★★★★ 5/5

Google

Recently completed a purchase with Bayside and couldn't be happier with the process. There was plenty of communication between the sales team and ourselves with constant updates on the progress of the sale. Would highly recommend as an estate agents.

Mike · 17 July 2023

★★★★★ 5/5

Google

I acted as a solicitor for the buyers of a property via Bayside. There was an issue on the day of completion and Sophie and Natasha really went above and beyond to help. It definitely would not have completed without them!

Luke · 12 June 2023

★★★★★ 5/5

Google

After only 3 viewings My house was sold! I can’t thank Carla and the team so much. They were very professional and informative throughout the sale process and my property completed within 7 weeks of offer even with a 4 link chain. Highly recommend these guys. Hope you ALL! enjoy the chocolates xxxPositiveResponsiveness, Professionalism, Value

Sharon · 25 August 2021

★★★★★ 5/5

Google

Just bought our first house with Bayside and it was a really good experience. Everyone was so helpful and caring and Natasha kept us up to date throughout all the different stages which made the process easy.

Ellie · 12 June 2023

★★★★★ 5/5

Google

Carla visited us at our home to talk through the sale and was so helpful taking away the stress of selling our property. Nothing was too much trouble and we sold within a week. The photographs by Lee were amazing and the whole package was excellent value. I would recommend using Bayside.PositiveProfessionalism

Dan · 25 August 2021

★★★★★ 5/5

Google

Sold our home with bayside. From the valuation, to the photos and then the sale Sophie and the team at Bayside always responded efficiently and made us feel very comfortable with the whole thing . Very patient was countless questions and viewings. Thank youPositiveResponsiveness, Professionalism

Natalie · 12 June 2022

★★★★★ 5/5

Google

We have recently used Bayside to sell our property and found the staff to be both professional and helpful throughout the transaction. We were kept informed throughout the entire process and would highly recommend them.

ANDREW · 29 July 2025

★★★★★ 5/5

Google

Bayside have been professional and helpful at all times so thank you to the team. Response times were always within the timescale promised and everyone was very helpful. We felt very looked after. Thank you very much Carla and the team at Bayside Estates.PositiveResponsiveness, Quality, Professionalism, Value

Janeve · 24 October 2021

★★★★★ 5/5

Google

One of the most professional and humbling estate agents. Always a pleasure to work with Sophie and the team.

Sibren · 14 April 2024

★★★★★ 5/5

Google

We recently sold a house with Bayside and wish we had used them when we sold a previous property. They were recommended by a friend that previously used them and we were not disappointed. The process was painless, communication was great, marketing of the property was spot on and I would highly recommend this estate agent to anyone that wants a professional and effective service. In fact I have already been recommending them! Thank you team Bayside!

Sarah · 14 August 2023

★★★★★ 5/5

Google

Bayside have been professional and helpful at all times so thank you to the team. Response times were always within the timescale promised and everyone was very helpful. We felt very looked after. Thank you very much Carla and the team at Bayside Estates.PositiveResponsiveness, Quality, Professionalism, Value

Janeve · 12 June 2021

★★★★★ 5/5

Google

I cannot express enough how impressed I am with Bayside Estate Agents. From start to finish, their service has been nothing short of exceptional. I've entrusted all my property sales and letting business to them, and I've never been …

Dino · 14 April 2025

★★★★★ 1/5

Google

Disappointing dealings with Bayside Property. Viewed a property with them with asking price of £305k, was told an offer of £185k had been rejected. Given a significant amount of work had to be done to the property this did not seem unreasonable. When we got our finances in order to make a better offer, we phoned to make an offer much closer to asking price, only to be told the offer rejected was actually £285k. This was an offer we were not willing to match. Therefore wasting a lot of our time. Also asked them to value our current house. They cancelled our appointment at the last minute claiming we had not confirmed the viewing, despite no communications until the cancellation text stated we needed to phone and confirm. Yet another waste of our time having to work from home to be there. Once they did come to value, we were told the valuation would arrive that same day - we heard nothing and had to chase the following day, only then did the valuation come through. The individual we spoke to on the phone each time was lovely and really helpful but unfortunately the lack of professionalism with these 3 issues have caused us a lot of wasted time. We won't be using Bayside when our house goes on the market.

Angharad · 12 June 2022

★★★★★ 5/5

Google

Great service from all the girls nothing was too much trouble. The house sold in a couple of weeks... photos of the house looked amazing. Highly recommend.

Bev · 14 April 2025

★★★★★ 5/5

Google

Bayside is a friendly professional company you know youre house is in safe hands, they sold my house i think within 4 days of it being on the market, the girls in the office are very friendly and get the job done , i have given bayside 5 stars because there isnt any higher you can give , if youre thinking of selling youre house this is definitely the company to use they have a fantastic all in package which we used and it saved us ALOT of money , so again a big thumbs up to bayside property lounge.

Karen · 12 June 2021

★★★★★ 5/5

Google

I had been trying to sell my property with another agent but had no offers in 6 months. I decided to try Bayside as they were new to my area (newport) and seemed to have a different approach to other high street estate agents. Their rates were impressive and we found them to be exceptionally professional, straight forward and responsive. Best of all, they sold our property on day 1 for a fair price! I hope we won't be moving house again any time soon, but if/when we do, we will definitely be using Bayside again.PositiveResponsiveness, Quality, Professionalism, Value

Abi · 12 June 2021

★★★★★ 5/5

Google

Carla was our agent and we couldnt of asked for a nicer, warmer person. Even after we'd moved in and snow hit our village she rang to see if we were ok and needed anything. Extremly professional lady.

Angela · 13 June 2019

★★★★★ 1/5

Google

Could not get a viewing around my work time. They threw everything at the excuse book never had this problem with any other estate agents. After arranging new work times with the boss I get a text one day before the viewing to say house sold. Stay away from this company.

Kevin · 12 June 2020