Trusted Agent profile · Narborough

Carlton Estates Narborough reviews

4.7

★★★★★ Excellent

182 reviews across 3 platforms

8 Station Road, Narborough, LE19 2HR

Carlton Estates's office in Narborough, at 8 Station Road, is rated 4.7 out of 5 across 182 reviews on three platforms, including 173 Google reviews rated 4.7.

Google logo

4.7 / 5

173

Reviews on Google

This office

Facebook logo

4.5 / 5

8

Reviews on Facebook

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Narborough office, from every platform, shown as written. First names only.

5/5

Google

Well what can we say, we look everywhere, before finding Carlton Estate Agent, but they had the perfect place we now call home. From start to finish, they have been truly professional, accommodating, warm, friendly, and the only element, within our moving process, that was completely stress free. They are a family based business, that truly make you feel part of the family, we always felt held, heard, and part of every step of the process, if you are thinking of buying a home, look no further than Carlton. Thank you 🙏

Tri4 · 1 March 2023

5/5

Google

I just rented a property with Carlton Estates, I thank Kate and her team they are phenomenal they treated me very well and I got a beautiful property, I recommend them 100% they are the best!

Costea · 30 May 2022

5/5

Google

First class service, dealt with Sam who came to view the property. Got straight on with the job, Sam and all the staff kept us informed all the time and followed the sale through to exchange of contracts. Can highly recommend them.PositiveResponsiveness, Professionalism

James · 24 August 2020

5/5

Google

Very positive experience using Carlton Estates. Professional, personalised service selling my house and sound advice at all stages of the sale from Sam and the team. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

LN · 24 August 2022

5/5

Google

Can't fault Carlton for their excellent service. Really proactive approach, great communication and made the moving process a lot easier for us. Would highly recommend Sam and the team to anyone looking to move house!PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 24 August 2021

5/5

Google

Fantastic team cannot thank them enough especially Sam and Paul. Always so helpful. Can't recommend them enough. They have been with us all the way on our long journey. Thankyou once again

Linda · 30 May 2022

5/5

Google

Excellent service levels, very responsive to all our needs

Steve · 13 December 2025

5/5

Google

I have just re-let my house through Carlton Estates who have looked after it for me for the past 3 years. Sam and the team have always provided a thorough and professional service and I would highly recommend their services to other property owners.

Sherri · 31 May 2019

5/5

Google

Was a tenant with Carltons, being a renter for nearly 10 years will say that Carltons is the best letting agents I have every worked with. Thanks everyone in the team

Jordan · 30 May 2022

5/5

Google

Had a great experience with Carlton Estates. Sam and his team kept us fully informed through the whole process of selling our house. I would highly recommend them

Lynne · 4 July 2022

5/5

Google

All the staff at Carlton Estates are fabulous…..my special thanks to Sam for being so tactful, professional and kind during the sale of my late Mum’s house…..would always use Carlton’s..thank you so much!…PositiveProfessionalism

Alison · 24 August 2021

5/5

Google

Carlton Estates have recently helped me sell my property in Narborough. I have been dealing with Sam & Charlotte throughout the whole experience & cannot praise them enough. They were always quick to respond through email & also phone calls & made me feel at ease through the whole process. Would 100% recommend them & would not think twice about using them again in the future.

Joe · 6 April 2023

5/5

Google

I highly recommend Sam and the team at Carlton estates. Very professional and always return calls/emails almost instantly. Thanks again for all your hard work 👍PositiveResponsiveness, Quality, Professionalism, Value

Gary · 24 August 2021

5/5

Google

Trustworthy and professional service. Constant updates and easy communication. Big Thanks to Michaella and Kate for they hard work Very highly recommend

Denys · 4 July 2022

1/5

Google

We had Carlton estates manage my familys property for letting as we didn't live locally any more. It started well but as maintenance work needed doing on the house the problems started. They used unqualified 'Handymen' to carry out essential electrical work. This handyman also did not do a great job and the job had to be redone again at my expense. We asked Carlton estates to carry out simple jobs like getting a tradesman in to change the rear entrance door prior to the tenants moving in. When I came to inspect it after Carlton estates had said they had completed the job and inspected it themselves, I found they had made mess all over the floor and walked through the house with dirty shoes. We had to get the floors cleaned throughout the house again. After many more times of there recommended tradesmen doing bad work i found myself having to sort out the work to be done. The amount of money we paid each month for them to manage the property and I ended up having to do most of the managing myself. They did checks on the property twice a year and everytime they did we got a letter saying that the house was in reasonable condition. When It came to me doing my own checks on the property the house was filthy with stained carpets, mould in most rooms, maggots in the kitchen and the kitchen and the kitchen ceiling covered in grease amongst lots of other problems with the property. This lead me to believe that they did not check the property at all as they should have informed me of this. Overall I would not recommend this company to manage your property as they are happy to charge you a large fee but not to do the basic requirements for managing a rented property.

Nyall · 30 May 2020

5/5

Google

Our experience with Carlton Estates has been lovely. They always respond to your queries in a timely manner and are able to offer solutions to every peculiar problem. Their listings are also beautiful and well maintained

Michael · 22 September 2024

5/5

Google

The hole team at Carlton Estates where fantastic & very professional & helped a lot to make the transaction go through smoothly, especially Sam!!PositiveQuality, Professionalism

Tim · 24 August 2021

5/5

Google

I have recently had the good fortune to rent a house through Carlton. I cannot recommend them highly enough. They are thorough, keep in regular communication , friendly and professional. If I have asked a question or needed documents they are back to me within hours. But above all they are credible and experienced and I have 100% trust in them to ensure I get a high level of service and a good outcome to my tenancy. Very happy. Thanks all!

IZEA · 1 January 2019

5/5

Google

I have recently had the good fortune to rent a house through Carlton. I cannot recommend them highly enough. They are thorough, keep in regular communication , friendly and professional. If I have asked a question or needed documents they are back to me within hours. But above all they are credible and experienced and I have 100% trust in them to ensure I get a high level of service and a good outcome to my tenancy. Very happy. Thanks all!

Iz · 31 May 2018

5/5

Google

I can’t thank Kate and the team at Carltons enough for making our move a simple, stress free and professional experience from start to finish. Highly recommended.

Lucy · 30 May 2020

5/5

Google

My experience with Carlton Estates has been faultless from start to finish. They were so helpful in many aspects and went above and beyond for a number of things I needed to change last minute. They answered my questions efficiently and did everything they could to help and make the process super smooth. Thank you all and will definitely recommend in the future.

Jane · 4 July 2022

5/5

Google

Dealt with Sam, so very professional and helpful, even worked through a bank holiday to secure our purchase, would highly recommend

Sharon · 5 June 2021

5/5

Google

My husband and I have just moved in the beautiful property they found for us. We are most happy with the service provided - highly recommend. The inventory was detailed and accurate, all the paperwork was done on time and the agency has provided us with all the necessary information, as well as answers to all of our questions. I am certain our collaboration will be a smooth and long lasting one.

Adriana · 30 May 2020

5/5

Google

Just moved into our new house after a long and protracted process. No fault of Carlton Estates. Sam and his colleagues were highly professional, helpful, efficient and supportive throughout. Always at the end of a phone and going the extra mile to help out whenever needed. An excellent service. Highly recommended! Thanks!!!!!

William · 30 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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