Every review we hold for the Narberth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe purchased a property through John Francis. They were consistently professional and made a complicated process easier.
Ali and Nathan are a brilliant team. Many thanks.
Jean · 30 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review Jean. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would highly recommend John Francis estate agents Narberth . Jarad dealt with all our enquires from the first viewing all the way through to completion . He was always available to answer any queries and always quick to respond . The service that we received was second to none and we wound Definately have no worries about using them again ThankYOU for everything Well done !
Zhaze · 4 June 2021
Agent replied · 4 June 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe whole team were extremely helpful when I purchased my first home! They couldn’t do enough for us! They made the process much less stressful and kept regular contact! The team really did go above and beyond!
Eve · 29 March 2024
Agent replied · 1 January 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently sold our small holding including two holiday letting cottages through the Narberth office of John Francis, fantastic professional service. All the staff (Fiona , Sharon and Ali) were very friendly and knowledgeable , always being polite , efficient and kept us fully informed throughout the sales process. We would highly recommend this estate agent and wouldn’t hesitate to use them again.PositiveResponsiveness, Professionalism
SARAH · 26 August 2021
Agent replied · 4 June 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleExceptional service, I can’t recommend them highly enough. A super team who are professional, proactive and very experienced. They provided expert, honest advice throughout the sales process with particular attention to detail, ensuring both purchaser and seller remained on track and well informed.
An outstanding estate agency, thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
Ruth · 26 August 2022
Agent replied · 4 June 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish our experience of the staff at John Francis has been
very positive. They have shown a high level of professionalism and expertise, keeping us well informed and finally selling our property at a sensible price, to our full satisfaction.We are particularly grateful to Fiona, Jess and Sharon for their patient and reliable assistance throughout. Thank you !
Ken · 4 June 2020
Agent replied · 4 June 2023
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
★★★★★ 5/5
GoogleI am very pleased with the service John Francis provided. My flat sold within 3 hours of going online....and for the full asking price as well, which was much more than I was expecting to receive for it. I would definitely use them again, as they were very helpful all the way through, and the staff are very friendly and approachable.
Judith · 5 June 2019
Agent replied · 4 June 2023
Hi Judith, thank you for the excellent 5* review. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the John Francis branch. Many thanks, Lucy.
★★★★★ 5/5
GoogleMade our house purchase very easy and kept us updated all the way though the process. Always friendly and professional. Nothing was too much trouble and all the staff were excellent. Thank you all
Chris · 30 March 2023
Agent replied · 4 June 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe purchased a property through John Francis and found them to be very supportive through the usual stop/start process. Always ready to help, even after completion when we had a few queries. Very happy with their service.PositiveResponsiveness, Professionalism
Julia · 26 August 2022
Agent replied · 4 June 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were delighted by the level of professionalism provided by Ali Palmer during the purchase of our property in Narberth. All enquiries were dealt with promptly, sensitively and efficiently and we would definitely recommend John Francis Estate Agents in Narberth to any prospective buyers.PositiveProfessionalism
Kay · 26 August 2021
Agent replied · 4 June 2023
Thank you for your amazing comments, recommendation and 5* review. Best wishes, Lucy. Customer Relations.
★★★★★ 5/5
GoogleJohn Francis valued the house much higher than their competitor and yet got very close to the asking price within a few days and saw the job through in a reasonable time. Very helpful in arranging services beyond the simple sale too.PositiveResponsiveness, Quality, Professionalism
Brian · 26 August 2021
Agent replied · 4 June 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI bought my first house through John Francis Narberth and they were really, really great. Ali in particular was always quick to respond and helped many times to chase through what became a protracted purchase. I would highly recommend.PositiveResponsiveness, Quality, Professionalism
Ellie · 26 August 2021
Agent replied · 4 June 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service! Quick. Useful. polite Thank you very much for helping us! five stars *****
/ Fantastic service! Fast. Helpful. Polite. Thank you so much for helping us! Five stars *****PositiveResponsiveness, Quality, Professionalism, Value
James · 26 August 2021
Agent replied · 4 June 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe found our ideal property advertised through John Francis Narbeth. The team were amazing at accommodating our viewing as we were relocating to the area from South Wales. …
Lynette · 14 April 2022
Agent replied · 4 June 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMartin and Ali couldn’t have been more helpful through what was a very difficult and traumatic sale. Best estate agents we have ever dealt with would highly recommend.PositiveResponsiveness, Quality, Professionalism
Jane · 26 August 2021
Agent replied · 4 June 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleProvided an excellent service from day one. Always approachable and quick to respond to every question and query, couldn’t recommend more.
Rhodri · 14 April 2022
Agent replied · 4 June 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a buyer, I had a very good experience. Staff friendly and pro-active. Kept me informed at every stage, and even chased up other estate agents in the chain. A+++++++++++
Frances · 4 June 2020
Agent replied · 4 June 2023
Thank you for the great 5* review. Best wishes, Lucy
★★★★★ 5/5
Googleexcellent, attentive service throughout the purchase process. my best wishes to the team in narberth for the year ahead. jason
Jason · 14 April 2022
Agent replied · 4 June 2023
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you John Francis for your service, Ali palmer in particular is just wonderful, she is professional, informative and friendly, highly recommended excellent servicePositiveProfessionalism
Rebecca · 26 August 2021
Agent replied · 4 June 2023
Thank you for your 5* review!
★★★★★ 2/5
GoogleVery controlling of the market, not helpful to buyers, which should make sellers think twice.
Colin · 4 June 2021
Agent replied · 4 June 2023
Hi Colin, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleCan not fault this office. They are professional and managed to secure a sale on my property in a matter of days. A wonderful agent in a beautiful town!
James · 5 June 2017
★★★★★ 1/5
GoogleUnprofessional and quite frankly deceitful through the buying process. Their Tenby office is much better as are other estate agents we've dealt with in the local area.
David · 5 June 2016
★★★★★ 5/5
GoogleExcellence service
Sharlene · 14 November 2025
Agent replied · 14 April 2026
Thank you for the kind words! We always strive to provide excellent service to our customers. Your satisfaction means everything to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleRating only, no written review.
John · 5 June 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.