5/5
GoogleI am delighted with the Whitegates Nantwich team, James Owen, Connor Heath, Phil Hartley-Chambers. Brilliant service, nothing too much trouble, professional and friendly. Highly recommended.
Trusted Agent profile · Nantwich
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Whitegates Nantwich reviews
★★★★★
111 reviews across 3 platforms
30 Hospital Street, Nantwich, CW5 5RP
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Whitegates's office in Nantwich, at 30 Hospital Street, is rated 4.7 out of 5 across 111 reviews on three platforms, including 99 Google reviews rated 4.7.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
The Whitegates Nantwich team, principally James, Connor, Phil and Amanda have been totally professional, friendly and helpful throughout the process of selling ...Read all 2 from sellers
Buyers5 reviews
I phoned this morning and spoke to Luke with a couple of questions regarding the above property. He was so helpful and professional! He dealt with the questions ...Read all 5 from buyers
About Whitegates Nantwich
Whitegates Nantwich is South Cheshire’s fastest-growing and national award-winning estate agency, and a division of a locally- owned property group which has been serving the people of Crewe and Nantwich for 17 years. We are also part of a national network of independent property agents, all committed to the highest standards, the 2nd largest group of its type in the UK. This means that you benefit from a local and personal approach to your property journey, but with all the advantages of working with a national and reputable PLC. With offices in both towns, and dedicated to customer satisfaction, we are always asking ourselves ‘What is the most important thing to this particular customer, and how can we make that happen?’ Our staff are highly trained, equipped with local knowledge, and committed to making your wants and needs a priority. Good old-fashioned customer service, but supported by modern technology.
Reviews
Every review we hold for the Nantwich office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service very friendly and professional Would recommend to anyone Emma and Connor were greatPositiveProfessionalism
Agent replied · 11 June 2024
Dear Glen, thank you for your kind words and taking the time to write us a 5* review. Thanks, Whitegates.
5/5
GoogleI was having issues with the purchase of the property and luke was very helpful in speeding things up and helping along the way. Very professional and great feedback
5/5
View AgentsGreat service
Really good service. Excellent communication. Love the listing presentation - great quality. Big shout out & thank you to James and the team. Would recommend
5/5
GoogleMany thanks to Sarah and the team throughout the sale of my property - really appreciated their professionalism and diligence
5/5
GoogleAbi was a pleasure to deal with. She was professional, obliging and friendly, a great ambassador for Whitegates .
Agent replied
Hi Mihai, thanks so much for the 5* review. Abi is thrilled with your comments. Thanks, Whitegates Crewe Office.
5/5
GoogleJames was excellent in communications,updates and diligence.Always courteous and a pleasure to deal with.Many thanks.
5/5
GoogleMegan, Connor & Paul were great throughout our sale. Property was on the market same day as instructed and sold within 13 Days! We would recommend Whitegates team for a quick easy sale to anyone! Thanks again Whitegates xPositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleOur experience wasn't the best due to prospective buyers letting us down and not always being advised on the best decisions however as a whole we were well supported from start to finish by whitegates and they always made a big effort. Each time we were let down they were quick to act and get us back on the market with viewings immediately and I cant fault them for that. Two people stand out above the rest and that is James who worked tirelessly all day on viewings, he never wavered, he never lost any enthusiasm, he made an effort to see the house and know what he was selling, fantastic job James! Very friendly too, exactly the personality you need for the job. The other is Chloe who works on after sales and is always chasing solicitors, other estate agents, buyers etc. She always responded to my calls and emails and worked tirelessly each and every time, her knowledge and fight for the end result was outstanding. It wasn't an easy road but we made it thanks to these people. The fees are good too which is an added bonus! Thank you.
5/5
GoogleI used Whitegates to manage the sale of several properties recently and found them professional, helpful and efficient. Emma, Chloe & Connor secured buyers quickly, liaised with my Letting Agent to progress the sales and kept me informed throughout. I will definitely be using Whitegates again and can recommend their services whole-heartedly.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 27 May 2024
Hi Steve, thank you for the great feedback, and we are grateful for your continued business, we really appreciate it. Thanks, Whitegates.
5/5
GooglePhil and James had three offers in three days, sold to the prefect buyer. The photos, drone shots marketing and rightmove placement ⭐️⭐️⭐️⭐️⭐️
5/5
FacebookMegan, Connor & Paul were great throughout our sale. Property was on the market same day as instructed and sold within 13 Days! We would recommend Whitegates team for a quick easy sale to anyone! Thanks again Whitegates x
5/5
GoogleWould definitely recommend Whitegate’s to anyone looking for estate agent services, very knowledgeable, professional and helpful. Chloe in particular was a star.
5/5
FacebookWhitegates have been brilliant at selling our house. From start to finish they have shown professionalism and dedication to the whole process. All of the team have been attentive, friendly and responded promptly to any queries we had. A special mention goes to James who is completely professional, friendly and dedicated. He did all of the viewings on my property and worked so hard, going above and beyond to sell the house in a short time frame. Can’t recommend Whitegates enough!
5/5
FacebookWhitegates have been brilliant at selling our house. From start to finish they have shown professionalism and dedication to the whole process. All of the team have been attentive, friendly and responded promptly to any queries we had. A special mention goes to James who is completely professional, friendly and dedicated. He did all of the viewings on my property and worked so hard, going above and beyond to sell the house in a short time frame. Can’t recommend Whitegates enough!
5/5
GoogleSpent a day viewing multiple houses with james Owen.Never worked with an agent who is as knowledgeable as James he’s very straight forward and professional.My offer wasn’t accepted but can’t wait for the next deal to come up to go back to buy from James .He definitely deserves he’s commission 😁
Agent replied
Hello Evans, thanks so much for leaving us a 5 star review. James is chuffed to bits with your feedback. Thanks, Whitegates.
5/5
View AgentsCommunication
The agents have always responded quickly and thoroughly to any requests. They are friendly and very professional .
5/5
GoogleWe had the pleasure of dealing with James Owen who really did his best at helping to find our new home. Communication was just so easy and quick, also very personal and natural - none of the typical sales-pushy uncomfortable dealings. Whitegates is lucky to have him!
1/5
GoogleI only have experience of them as a prospective purchaser, not as a seller. As a purchaser they offer a pretty shocking level of customer service compared with other estate agents I have dealt with before now. They can rarely answer any questions you have and don’t even seem to see that as an issue. They never get back to you when they say they will and any communication you do have comes across as being complacent and indifferent. I wouldn’t choose to sell a house through them now I know how they treat prospective purchasers. Their attitude must have an impact on the amount of sales they make.
1/5
GoogleI only have experience of them as a prospective purchaser, not as a seller. As a purchaser they offer a pretty shocking level of customer service compared with other estate agents I have dealt with before now. They can rarely answer any questions you have and don’t even seem to see that as an issue. They never get back to you when they say they will and any communication you do have comes across as being complacent and indifferent. I wouldn’t choose to sell a house through them now I know how they treat prospective purchasers. Their attitude must have an impact on the amount of sales they make.
1/5
GoogleWe looked at a property to buy, put in an offer. Either the vendor or Jim the estate agent lied and said there had been a family issue and someone needed to move into the property so the vendor hadn't considered our offer and he would get back to me with a update the next day. However no one has moved in and viewings are still happening, clearly trying to keep us on the hook while they wait for a bigger offer. No updates as promised and no need to lie
5/5
GoogleWe were very pleased with the approach taken when the house was first inspected and a valuation given. We were confident that we would be entrusting the sale of the property to an efficient and effective agency with a good likelihood of an early sale. This was particularly important to us as we live a three hour drive from the property we were selling and it was imperative that it did not remain on the market for too long Our initial impression has been borne out over the past three months. The valuation was clearly on the mark as a number of viewings followed very quickly once the property was put on the market. A prospective cash purchaser wanting an early completion was identified and a purchase price quickly negotiated. When the purchase slowed down, we found Whitegates to be very helpful by chasing up the prospective purchaser. Because of the distances involved in us visiting the property, we found Whitegates assistance in taking meter readings and dealing with the handover of the keys to be extremely valuable. We always found the staff to be very helpful when speaking to them on the phone and were always phoned back promptly if we left a message.
5/5
GoogleWe had a very smooth sale and every step of the way there was communication from Caroline and Megan and nothing was too much trouble. I would strongly recommend Whitegates compared to other local agents who once they have your business lack interest. I cannot sing the praises of these estate agents enough, I recommend anyone thinking of selling their house to you use these guys has you will not be disappointed.
4/5
GoogleWhitegates worked very hard on what proved to be a difficult sale. Emma in particular was prepared to go that extra mile to get the job done. Thanks to the whole team for all their support.PositiveResponsiveness, Professionalism
Agent replied · 26 June 2024
Hi Steve, thanks so much for taking the time to write us a review. We really appreciate it. Emma is thrilled with your comments and was so pleased to get the job done. Thanks, Whitegates.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Whitegates Nantwich
How many reviews does Whitegates Nantwich have?
Whitegates's Nantwich office has 111 reviews across three platforms: 99 on Google, 5 on Facebook, 7 on View Agents.
What is Whitegates Nantwich's rating?
Whitegates Nantwich is rated 4.7 out of 5 across all 111 reviews, and 4.7 out of 5 on Google from 99 reviews.
What do buyers say about Whitegates Nantwich?
5 reviews from buyers, rated 4.9 out of 5 on average. For example, Angela wrote: "I phoned this morning and spoke to Luke with a couple of questions regarding the above property. He was so helpful and professional! He dealt with the questions ..."
Where is Whitegates's Nantwich office?
Whitegates Nantwich, 30 Hospital Street, Nantwich, CW5 5RP.
