5/5
Very helpful and professional throughout my buying process. Would recommend
Agent replied Β· 13 April 2026
We are happy to hear you found our team helpful and professional during your buying process. Thank you - Team Whitegates

Trusted Agent profile Β· Nantwich
Verified
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111 reviews across 3 platforms
30 Hospital Street, Nantwich, CW5 5RP
Part of Whitegates, see every office.
Whitegates's office in Nantwich, at 30 Hospital Street, is rated 4.7 out of 5 across 111 reviews on three platforms, including 99 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Whitegates Nantwich team, principally James, Connor, Phil and Amanda have been totally professional, friendly and helpful throughout the process of selling ...Read all 2 from sellers
I phoned this morning and spoke to Luke with a couple of questions regarding the above property. He was so helpful and professional! He dealt with the questions ...Read all 5 from buyers
Whitegates Nantwich is South Cheshireβs fastest-growing and national award-winning estate agency, and a division of a locally- owned property group which has been serving the people of Crewe and Nantwich for 17 years. We are also part of a national network of independent property agents, all committed to the highest standards, the 2nd largest group of its type in the UK. This means that you benefit from a local and personal approach to your property journey, but with all the advantages of working with a national and reputable PLC. With offices in both towns, and dedicated to customer satisfaction, we are always asking ourselves βWhat is the most important thing to this particular customer, and how can we make that happen?β Our staff are highly trained, equipped with local knowledge, and committed to making your wants and needs a priority. Good old-fashioned customer service, but supported by modern technology.
Every review we hold for the Nantwich office, from every platform, shown as written. First names only.
5/5
Very helpful and professional throughout my buying process. Would recommend
We are happy to hear you found our team helpful and professional during your buying process. Thank you - Team Whitegates
5/5
Great experience, always happy to help.
Thank you for your kind feedback. Weβre delighted to hear that you had a great experience with us. Our team at Whitegates Crewe is always happy to help, and it means a lot to know our efforts are appreciated.
5/5
Buying House
I canβt thank Whitegates enough for all their help and support as we bought our home in Nantwich. A top notch service from viewing to completing. In particular, a big thanks to Sarah Payne as we wouldnβt have completed on time without her - exceptional ππΎ
5/5
I was very pleased with the service! My negotiator, Chloe Pinkstone was very proactive and gave prompt responses to any queries. She was very calm and pleasant to communicate with. Thank you for all your support.PositiveResponsiveness, Quality, Professionalism, Value
Hi Esther, thank you for your kind words, Chloe is over the moon with your feedback. Thanks, Whitegates.
5/5
We didnt use whitegates for our sale but the purchase was through them. Connor was great he helped us with everything we needed to know. I would like to thank connor personally for his assistance. Credit to whitegates.PositiveProfessionalism
Hi Spencer, thank you so much for the great review, and thanks for being an excellent buyer! Whitegates
5/5
The team at Whitegates weβre absolutely fantastic during the process of buying our first house! Special mention to Sarah Payne who worked with us the most. She was brilliant from start to finish, was always there to answer our (many!) β¦
5/5
Absolutely top class service from Whitegates, from start to finish on what was quite a trying and difficult purchase of my new home. Connor Maher was brilliant in assisting me all the way through the process. He is a thorough communicator, and is very professional. Special thanks to him, and all the staff there. I would recommend them, and would definitely use them again in the future.PositiveResponsiveness, Professionalism
5/5
Whitegates offers an individualised service, tailored to meet the client needs. From valuing to selling our property they have been very professional, proactive and their communication has been excellent. James provided speedy feedback on viewings and his positive attitude was really great. A huge thanks to the team led by Connor, for making this process run smoothly and for keeping us informed every step of the way. Great service, great team and we highly recommended. Luis & LindaPositiveResponsiveness, Quality, Professionalism, Value
Hi Luis & Linda, we love receiving positive reviews, thank you! The team is very happy to have secured a sale for you and your family. Thanks, Whitegates.
5/5
We had the pleasure of dealing with Luke - very professional, knowledgeable and friendly when showing us round the property.
5/5
Highly recommended!
Would recommend Whitegates! Luke and Sarah were very friendly and helpful throughout the process!
5/5
Whitegates have been so speedy and professional, I can't rate them any higher!. They did a brilliant write up for my property and made a special effort to promote it very quickly and dealt with all enquiries very professionally and kept me informed at all times. They conducted all the viewings which really helped to get things moving quickly.They have given me the best advice and I would definitely recommend them for a first class service.PositiveResponsiveness, Quality, Professionalism, Value
Hi Suzanne, thanks so much for the great review, and thanks for being such a great client. Thanks, from all of the Whitegates team.
5/5
My partner and I are looking for our first home and are very new to this. We have called a few agents in the area for advice really as we are right at the beginning of the process. I found Emma extremely helpful and very informative on the whole process. We now understand what we need to do and will definitely be back to Whitegates if we have any other questions with purchasing a property. Thanks EmmaPositiveProfessionalism
Hi Lauren, thanks so much for taking the time to write us a review. We really appreciate it. Emma is thrilled with your comments. Thanks, Whitegates.
5/5
Whitegates and one other were used through moving made easy as we were buying a new build. Anyway we pulled out of that house but kept whitegates out of the two while looking for a different property. We found Paul and Connor to be very helpful while going through the sale of our house. I would definitely recommend Whitegates out of all the other estate agents.PositiveQuality, Professionalism
5/5
I was so impressed with Whitegates right from the off, we were originally with another estate agent who failed to sell our property for 18 months, I spoke to Whitegates who assured me our property could be sold....and that they did within 2 weeks of it being listed. I have dealt with lots of the staff over the last 6 months during the sales proceedings, but there were 2 stand out employees in Chloe and Emma who went above and beyond to push our sale through as quickly as possible (constantly chasing the buyers solicitors). I have been so impressed with Whitegates and would definitely recommend them!
Hi Corey, we always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Chloe and Emma are delighted with your feedback. Thank you from all of the Whitegates team.
5/5
Thank you for everything Whitegates! During the past few weeks the team have handled the sale of my house and purchase of a new house with professionalism, eagerness and were open about the new processes from the start regarding viewings etc. This was excellent with everyone's safety in mind. I was informed at every step of my sale as they work hard on my behalf. I would recommend this local agent for anyone looking to sell or buy in these uncertain times. As a nation we begged people to Be Kind over the past 14 months, lets keep doing that especially to people working every day to make sure we get the things we need and want. Thanks again Whitegates.PositiveProfessionalism
Dear Alex, thank you for your kind words and taking the time to write us a 5* review. Thanks, Whitegates.
5/5
James Owen handled my house sale: From start to finish he's been incredibly helpful, always kept me up to date and informed throughout and even taken the reins and put in extra effort when it wasnt expected. Overall im very happy, thanks James!
5/5
I am delighted with the Whitegates Nantwich team, James Owen, Connor Heath, Phil Hartley-Chambers and Sarah for chasing the sale till it completed. Brilliant service, nothing too much trouble, professional and friendly. Highly recommended.
5/5
When we were buying our first house we were really pleased with the service we had from Chloe Pinkstone, she kept us informed throughout the whole process and really went above and beyond for both the seller and ourselves. We really couldn't ask for more and if we ever need an estate agent again we will definitely be coming back to Whitegates. Can't recommend them - and Chloe enough!PositiveResponsiveness, Quality, Professionalism
Hello Amy, thanks so much for leaving us a 5 star review. Chloe is so pleased with your feedback. We hope you enjoy your new home. Thanks, Whitegates.
4/5
James was always happy to help throughout the buying process, all round positive experience!
Hi Charlie, congratulations on the purchase of your new home. Thank you for being a great buyer! Best wishes, Whitegates.
5/5
You can start making significant income and consistent profits from the financial market by simply starting with a little capital in your trading account under an experienced and skilled trader with reliable broker. Your initial deposit and effective management of your trading account will determine your profits. To learn more about the process and to start making consistent profits right away from the financial market, get in touch with Mrs Carolyn Williams.You can reach out to her now via this details:WhatsApp: +1 (305) 765-2148Email:Carolynwilliams1124@gmail.com
5/5
Thank you for helping me as a first time buyer and thank you Chloe for helping me through the process.PositiveResponsiveness, Quality, Professionalism
Hi Emma, thank you so much for the great review! We really hope you enjoy your new home. Thanks, Whitegates
5/5
All the staff we have met from Whitegates have been very attentative and keen to please. We are going live with our Sale this weekend and can't wait to see what the response will be. We are confident that Whitegates will try their best to find a buyer.
4/5
James was always happy to help throughout the buying process, all round positive experience!
Hi Charlie, congratulations on the purchase of your new home. Thank you for being a great buyer! Best wishes, Whitegates.
5/5
Big thanks to all at whitegates - and especially Frankie and James. I am a first time buyer and they put me at ease and were able to communicate to the vendor and arrange viewings at short notice! Fantastic service so far.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
5 reviews from buyers, rated 4.9 out of 5 on average. For example, Angela wrote: "I phoned this morning and spoke to Luke with a couple of questions regarding the above property. He was so helpful and professional! He dealt with the questions ..."