5/5
TrustpilotEllie Ratcliff - very efficient
Ellie Ratcliff has been very helpful, professional and diligent in order to successfully manage a recent change of tenancy.
Trusted Agent profile · Nantwich
Butters John Bee Nantwich reviews
★★★★★
1,247 reviews across 2 platforms
20 Beam Street, Nantwich, CW5 5LL
Butters John Bee's office in Nantwich, at 20 Beam Street, is rated 4.3 out of 5 across 1,247 reviews on two platforms, including 180 Google reviews rated 4.8.
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Reviews
Every review we hold for the Nantwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotStacey O'Hara
Stacey is always very helpful professional and polite when we are dealing with her, a great asset to BJB
1/5
TrustpilotPlease do not use this agent I’m a…
Please do not use this agent I’m a landlord and neither me or my tenants can get any answer from there head office they do not respond to emails or return calls the worst agent I have ever used I’m on a fully managed contract and they do not manage anything my tenant had to drive to my business address to report a problem stay clear
5/5
TrustpilotSophie from Winsford branch
Sophie from Winsford branch has been fantastic. With great advice and knowledge. Highly recommended
Agent replied · 12 June 2024
Thank you for your kind review for Sophie. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
TrustpilotMet Lydia on a viewing
Met Lydia on a viewing, she was very helpful and knowledgeable. She kindly answered all my questions with an impeccable degree of professionalism and courtesy. I would return to Newcastle branch thanks to her overall customer experience.
Agent replied · 12 June 2024
Ben Gleave, we are glad we could help!
5/5
TrustpilotExcellent service by Luke and…
Excellent service by Luke and Charlotte, who found us a tenant during lockdown in less than a month from completing a purchase. Very comprehensive referencing service. I would highly recommend BJB for both sales and lettings.
Agent replied · 12 June 2024
Dear Maria, Thank you for your five star review regarding Luke and Charlotte. If we can help with anything else please let us know. Kind Regards, Rebekka GillBranch Lettings Manager
5/5
TrustpilotRecent Viewing
We recently viewed a property for rent. Grace from Hanley conducted the viewing with us and she was excellent. We found her to be friendly, knowledgeable,and professional in her manner. Overall a very positive and enjoyable experience.
Agent replied · 12 June 2024
Hello Heath,Thank you for your kind review about Grace, we really appreciate the feedback. If we can help with anything else please don't hesitate to contact us. Kind regards, Charlotte FodenAssistant Branch Manager
5/5
TrustpilotI spoke to Molly recently on the phone
I spoke to Molly recently on the phone, she was an absolute delight and extremely helpful! Thanks Molly
5/5
TrustpilotPortal problems
I needed help and information relating to the portal. Carol Yearsley was of great service.She did an excellent job.
5/5
TrustpilotLots of helpful advice
Have used BJB to let my second property after bad experiences with my other letting agent. Had nothiing but help and advice from Jenna at BJB Winsford even before I agreed to use them on my second property. When my first property becoomes vacant I'll be using Jenna to manage that one too. I would recommend anyone with a property to let to use Jenna and BJB.
5/5
TrustpilotButters John Bee - Newcastle under Lyme
Second rental with BjB Lettings and same impeccable service from a professional team lead by Chelsea Woodroffe. The letting company who has the solution to find the best place for you to live. Highly recommend this company!
Agent replied · 12 June 2024
Dear Flo, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
5/5
TrustpilotExcellent service at Butters John Bee
Excellent service at Butters John Bee, Winsford, efficient and achieved an incredibly quick sale for me within first week of property going to market. The team are extremely professional and very knowledgeable about the local market. Definitely recommend.
Agent replied · 12 June 2024
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. butters john bee Winsford estate agents
5/5
GoogleClaire and the rest of the team at Butters JB were excellent throughout the process of buying our first home. Communication was great and they couldn't do enough to help up, I would recommend to anyone! Thank you, Jess & Karl
Agent replied · 28 August 2024
Hi Jessica. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich
5/5
TrustpilotDanielle is always quick to respond to…
Danielle is always quick to respond to my emails or calls over any concerns I have with my property.
5/5
TrustpilotSpoke to Molly Farrelly in property…
Spoke to Molly Farrelly in property management today .... great help and a credit to your company
5/5
TrustpilotFantastic service
Absolutely fantastic service highly recommended Property Manager Stacey very professional would definitely recommend this company to any landlord
5/5
TrustpilotDeborah Birks
I contacted butter with an inside regarding a payment I made. Deborah Birks dealt with my enquire and I would like to say that she was absolutely amazing very professional land helpful. Thank you very much.
Agent replied · 12 June 2024
Hello Danniie,Thank you for your review, we really appreciate the feedback. If we can help with anything else please don't hesitate to contact us. Kind regards, Charlotte FodenAssistant Branch Manager
5/5
TrustpilotHighly Recommended
As this was my first move, as a widow, I was extremely nervous. Each person I spoke to at Butters John Bee was very helpful and friendly making my love a surprisingly enjoyable experience. Mrs Taylor, Stafford.
Agent replied · 12 June 2024
Hello Mrs Taylor,Thank you for taking the time to leave us such lovely feedback, it has been a pleasure assisting you with your sale.We hope you enjoy your lovely new home!Many thanks, BJB Stafford
1/5
TrustpilotGet somebody to contact you back is…
Get somebody to contact you back is impossible. I have been calling them for ages to report a problem at the house, nobody bothers to contact you back or send the engineer
Agent replied · 12 June 2024
Dear PaulPlease contact the office to discuss the issues you are having and we will look into this for you, we apologise over the lack of communication you have received from us.Kind RegardsBJB CreweLettings
5/5
GoogleCame to Butters John Bee in Nantwich when I was looking for my first home. Really helpful and mortgage advisor was incredibly informative. Ended up buying a home in a different area but still used this mortgage advisor. Very impressed.
Agent replied · 28 August 2024
Hi Oliver. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich
5/5
TrustpilotI deal with Stacey on a regular basis…
I deal with Stacey on a regular basis and find that she's always courteous, informative and polite. Nothing is too much trouble for her and she really is willing to go above and beyond as she has on many occasions. As the face of butters John bee she really is a credit to the company. An absolute delight to deal with keep it up girl
5/5
GoogleFriendly and timely service with good levels of communication throughout process.
Agent replied · 28 August 2024
Hi Simon. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich
5/5
TrustpilotVery helpful great staff
Very helpful , very professional , Would recommend We have used them before All the staff are really nice And would use them again
Agent replied · 12 June 2024
Thank you for your 5 star review and lovely comments much appreciated (Winsford Sales) Lauren Ellison
5/5
TrustpilotAfter having a tenant move out whilst…
After having a tenant move out whilst in a covid lockdown, with the property in need of renovations and updating, Rebekka Gill has gone above and beyond in her efforts to get the property turned over and ready for a new tenant. Nothing has been a problem for her and I can’t recommend her highly enough. The personal touch has made all the difference. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nantwich.
