Trusted Agent profile · Nantwich
★★★★★
1,247 reviews across 2 platforms
20 Beam Street, Nantwich, CW5 5LL
Butters John Bee's office in Nantwich, at 20 Beam Street, is rated 4.3 out of 5 across 1,247 reviews on two platforms, including 180 Google reviews rated 4.8.
Every review we hold for the Nantwich office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Carol Yearsley
Thank you Carol Yearsley for sorting out the issues we were having with our property. Excellent communication and attention to detail resolved the problem quickly and efficiently.
Hello Margaret,Thank you for your review about our team member Carol from our property management department, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
5/5
TrustpilotI'm currently looking to buy a house…
I'm currently looking to buy a house and have spoken to quite a few agents in the past few week which has been an experience within itself! I then had the pleasure of dealing with a lady named Fay Gribbin who I cannot praise enough. She has been exceptional and went above and beyond my expectations. This lady is a true credit to your company. Thank you again for all your help and advice x
Hello Corrie,Thank you for your review, if we can help with anything else please don't hesitate to contact us!Kind regards, Charlotte FodenAssistant Branch Manager
5/5
GoogleWonderful service from beginning to end I was talked through what I was paying for and what they would do so everything was so stress free for me they sold the property quite quickly and kept me informed throughout the whole process from viewings and feedback to stages we were at for completion a very lovely team that were at hand if I needed assistance with the solicitor and paperwork I received absolutely great customer service and support and can highly recommend
5/5
TrustpilotLuke has been simply superb
Luke has been simply superb, kept me and my mum informed at all times. We were let down by a cleaner and Luke went to the property himself and cleaned it so that my tenants could move in today.Liz and the Property Management team have been awesome, very responsive at any time of the day.5 stars every time
5/5
TrustpilotHouse Sale
We recently sold our house through the Winsford branch and would highly recommend. Amit Nayee and the team are fantastic 🌟 Always very helpful and great service.
Dear Kerry, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
TrustpilotLucy Stassman has been absolutely…
Lucy Stassman has been absolutely brilliant, kept up to date will all the goings on with the tennants. She got everything done quickly without any issues. Thankyou
Dear Aksar,Thank you for your kind review about Lucy, we are glad that you have received a 5 star service.Kind Regards,Senior Negotiator
5/5
TrustpilotI had the best experience ever
I had the best experience ever! The agent Lydia Monk was very helpful and very friendly. She helped us with every step of the process. 5 stars.
Dear Icaro Thank you for your kind words towards Lydia and the great level of service in which she has provided to you. Kind RegardsAbigail IliffLettings Manager
5/5
TrustpilotExcellent service from all of the staff…
Excellent service from all of the staff at the Newcastle branch, especially Chelsea Woodroofe. I was kept updated on the progress of the let throughout. Thank you.
Dear HelenThank you for your kind words. Chelsea is delighted to have assisted you with another let for yourself and hopes to deal with you again in the future. Kind RegardsAbigail Iliff Lettings Manager
5/5
TrustpilotStaff at bjb are really helpful such a…
Staff at bjb are really helpful such a brilliant team. Dealt with Stacey directly really helpful and understanding with our requirements such an asset to bjb.
Hello Nick,Thank you for your review, if we can help with anything else please don't hesitate to contact us!Kind regards, Rebekka GillLettings Branch Manager
5/5
TrustpilotThank you Deborah Birks .. helpful as ever.
I have used BJB to mange my flat I let for a number of years. Overall there service has been well above average and I am happy with the service they have supplied over the years.But every now and again some one shines Deborah Birks .. thank yo for assisting in the resolution of the tenant leaving issue. Prompt, courteous and efficient.I can definitely recommend these guys to manage any properties you are letting
Hello Rick,Thank you for your review about our team member Deb from out property management department, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
5/5
GoogleAlthough I didn’t purchase a new home at Alderford Gardens, I was very impressed by the way that Charlotte handled my enquiry - quick responses and honest opinions.
Hi Ralph. Thank you so much for taking the time and trouble to leave such a great review for Charlotte. We're delighted she was able to help you. Regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich
5/5
TrustpilotFantastic service from Sophie in the Telford branch
We received a great service and would not hesitate to use again, Sophie went above and beyond to ensure our purchase completed without any issues. We highly recommend.
Dear Mike Coleman, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. butters john bee Telford estate agents
5/5
TrustpilotExcellent service
Excellent service from Jenna, Rebekka and the team when placing tenants locally. Good knowledge of local market trends etc. I will be using their services again. Richard
Thank you for your lovely review Richard.
5/5
TrustpilotFast and effective communication from…
Fast and effective communication from Michael Ferris and the team at Congleton. The property was let within three days of going to market. Great service so far
Dear JamesThank you for this great review, it was a pleasure dealing with yourself and your lovely property, please do not hesitate to contact us we if we can be of assistance in the future.Kind RegardsMichael FerrisLettings ManagerBJB Congleton
5/5
GoogleHad a fantastic experience selling my property with Charlotte. I do not have anything negative to say. Indeed even once the property was sold she kept in touch and made sure that she chatted with the buyer and the relevant solicitors to ensure it was all moving forward.
Hi Justin. Thanks so much for taking the time to leave such a kind review for Charlotte. She's a fantastic member of our team and I'm so pleased that she has been able to help you with your house sale. Good luck for the future. Gary Fear, Branch Manager, Butters John Bee
5/5
TrustpilotChelsea has been first class and guided…
Chelsea has been first class and guided my partner and I through the process of moving home fantastically. We couldn’t have asked for a better service!
Hello Daniel, we appreciate you taking the time to leave us this feedback.
5/5
TrustpilotMet the lovely Patricia from the…
Met the lovely Patricia from the winsford office yesterday viewing a property.If there was ever anyone totally suited to a job then this is her!!!. I have viewed a few properties lately with other agents and none of them were as good as this lady. John butters bee you have a cracking member of staff in pat, she was so friendly and helpful and most of all didn't rush me in and out!!!.
Dear Michelle,Thank you for completing a review following a viewing with Patricia. I am happy to read that you felt the service she provided was very friendly and helpful.If we can be of further support during your search for a new home, please do not hesitate to contact us again.Kind regards,Jenna StelfoxLettings Manager
5/5
GoogleI've had the pleasure of dealing with Charlotte at Butters John Bee, during my process of buying a house in the local area. She has been fantastic from start to finish, always upbeat with a calming personal approach to everything. Thanks for all your help Charlotte. You're a star!
Hi Simon. Many thanks for taking the time and trouble to leave such a lovely review for Charlotte. Yes, she is a star and we're very lucky to have her here as part of a fantastic team. Good luck with everything in the future. Regards, Gary Fear, Branch Manager Butters John Bee Nantwich
5/5
TrustpilotHoping to get my first home and…
Hoping to get my first home and couldn't thank Ellie enough she is so lovely, genuine and helpful. Thank you so much butters and Ellie.
Dear Laura,Thank you for your review about our team member Ellie, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
5/5
TrustpilotVery pleased with the service from…
Very pleased with the service from buttersjbee. In particular Natasha who always kept us informed and responded promptly to calls and emails
Thank you so much Mr. Sharratt for your feedback it is very much appreciated, best regards, Natasha & the BJB Sandbach Team
5/5
TrustpilotCerys and Taylor are so lovely and…
Cerys and Taylor are so lovely and professional, both tremendously good at their jobs,
5/5
TrustpilotPut my mind at rest … very…
Put my mind at rest … very professional… thought I had a complicated issue to sort out … was easily sorted out and processed … why go anywhere else to be Frank .. excellent service from Phil …. Hats off
Thank you for your kind words about Phil. BJB Crewe Property Management Team
1/5
TrustpilotDo not trust
Do not trust They only work to help people from winsford, if you’re an outsider you’ll seriously regret buying in this town , Everyone is related and they hate outsiders and they make it very clear.This estate agent profits off making you buy and forcing a sale for less ! Avoid this town avoid this agent
5/5
Trustpilotgreat service
Can’t thank Micheal and Connor enough they have helped us brilliantly from start to finish. Would highly recommend butters john bee congleton for there service!
Dear Charlotte, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. butters john bee Congleton Lettings
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