Plymouth Homes Plymouth reviews

★★★★★ 5/5

Google

I used Plymouth Homes for the sale of my late mother’s house. Clive was very professional from the outset and spot on with his market valuation. The team, as a whole, were also professional in conducting the viewings. I would thoroughly recommend Plymouth Homes to anyone selling a house in Plymouth.

Andy · 14 November 2025

★★★★★ 5/5

Google

I had an excellent experience with Plymouth Homes. From start to finish, their team was professional, responsive, and genuinely committed to delivering high-quality service. The attention to detail in construction and design really stood out, and they made the entire process smooth and stress-free. Any questions or concerns I had were addressed promptly, which gave me a lot of confidence in their work. I’m extremely happy with my home and would highly recommend Plymouth Homes to anyone looking for reliability and quality. Truly a 5-star experience!.

Sohel · 7 April 2026

★★★★★ 5/5

Google

I used Plymouth Homes as an estate executor to sell a house in Eggbuckland. All went well, offer received and accepted within about a month of going on the market. They kept in contact while we waited for the probate grant and also ensured the buyer was kept informed so the sale wasn't lost.

Tim · 14 September 2025

★★★★★ 5/5

Google

In absolutely every regard, Plymouth Homes were a wonderful agent to be purchasing through. This was our first time buying and we felt so well supported throughout the entire process. Claudia in particular (who was the agent assigned to the seller) was phenomenal; we truly felt she was emotionally invested in our particular transaction (we built up a quite sympathetic and cooperative relationship with the seller because of both their situation and our own). We predominantly dealt with Claudia and Steven at Plymouth Homes; both were thoughtful and helpful; we received regular updates on the progress of the purchase/sale in general, liaisons with both solicitors, how the seller's onwards move was going. They answered every question we had or immediately redirected us to the people/agency/business who could answer our questions more thoroughly (through shared emails, so we never had to try to find someone ourselves). Everyone we spoke/communicated with at Plymouth Homes was friendly, clear, and informative without ever being condescending or overly familiar; which considering this is our first purchase, first mortgage, first everything, was very much appreciated. And finally, after completion of contract exchange, when we picked up our keys, we were given a little house warming welcome pack; nothing incredibly fancy (some posh biscuits, decent tea bags, nice coffee, alcohol free G&Ts, an excellent quality picture hanging hook, an information leaflet, and a "Welcome home" card, all beautifully presented) which was thoroughly unexpected and (we thought) a lovely touch. We literally cannot fault Plymouth Homes on anything at all. Given the option, we would certainly prefer to both buy and sell with them in future, and would recommend them to any and everyone.

Eleanor · 5 September 2024

★★★★★ 5/5

Google

Plymouth Homes have been amazing from start to finish when buying our property through them - from the initial viewing to collecting the keys nothing was too much trouble. The whole team (especially Claudia) were amazing through the entire process! Would highly recommend!

Carly · 14 November 2025

★★★★★ 5/5

Google

We used Plymouth Homes for the sale of our home. Luckily, they were also the appointed agent for the property that we were buying too! I cannot recommend Plymouth Homes enough. From the initial appointment with a valuation, many telephone calls for updates and finally, through to completion. Our experience is 100% positive and would recommend them to anyone looking for a local, trustworthy and professional Estate Agent. Thankyou Plymouth homes for your personal service 😊

Michelle · 14 November 2025

★★★★★ 1/5

Google

The particulars of sale were incorrect. The sales details incorrectly stated that the first-floor bathroom had a low level toilet. I had to install a toilet and sink at a cost to me of £1,300. Plymouth Homes refused responsibility. My advice stay clear of Plymouth Homes/thoroughly check their sales details. I am currently going through the complaints

John · 31 March 2026

★★★★★ 5/5

Google

I have had the pleasure of using Plymouth Homes as a landlord and a contractor. As a landlord I cannot recommend them highly enough. My tenant is very happy and is assured that this company is there to help. This makes my life so much easier knowing that my property is being managed well. As a contractor my experience has been very positive. As a rule I don't work for letting agents but Jacqui and her team are a welcome exception.

Adam · 15 June 2023

★★★★★ 5/5

Google

Plymouth Homes sold my Aunt & Uncles property. The whole process was smooth and stress free. From the moment I made the initial phone call asking for a valuation I knew I was going ask them to sell the property. When Clive came out he spoke to me like a human being and went through everything with me in a language I understood! My mind was made up straight away. His advice was invaluable. Our property sold with in four days. I cannot be more grateful. The proof is when you drive round Plymouth, as most of the properties SSTC are Plymouth Homes 😊

Sally · 15 July 2025

★★★★★ 5/5

Google

Excellent service provided by Plymouth Homes for the sale of my property, plenty of viewings and was given honest feedback about any issues. After l sold, the constant updates regarding time frames and the solicitors progress was a huge weight off my shoulders. Plymouth homes is a very well run Estate agent that l would use again if l ever considered moving again, l would strongly recommend them to any home seller.

Robert · 14 September 2025

★★★★★ 5/5

Google

From my first meeting with Clive Shawcross I was convinced that Plymouth Homes would provide the best service. They had numerous viewings within the first couple of weeks, with feedback on all viewings. After the initial offer and negotiations, the process leading to completion was first class.

Kevin · 31 March 2026

★★★★★ 5/5

Facebook

I used Plymouth Homes as an estate executor to sell a house in Eggbuckland. All went well, offer received and accepted within about a month of going on the market. They kept in contact while we waited for the probate grant and also ensured the buyer was kept informed so the sale wasn't lost.

Tim · 3 September 2025

★★★★★ 5/5

Google

The whole experience of finding a flat to rent was made so simple and easy for us from the start. Jess has been absolutely amazing and kept us up to date with everything from the beginning, she really went out of her way to help us. She was professional and friendly and so was everyone else we spoke to from the company. We would highly recommend Plymouth homes to anyone looking to rent as our experience with them has been great.

Abbie · 10 August 2022

★★★★★ 5/5

Google

Me and my husband are both extremely pleased and humbled by the service we received from Plymouth homes as well as our landlord throughout our time renting through them, we made the decision to move from south London to Plymouth and as you can imagine being over 200 miles away it was hard to view properties in person, however Matt showed a family member around the house and also FaceTimed me whilst there so I could see it and answer any questions I had which was amazing… we moved into the house less then a month after this and we couldn’t have been more pleased, everything was exactly how we expected and we really made it our home, whenever we had an issue regarding anything it was dealt with super fast and professionally and if ever they were waiting on a response from the landlord before they could do anything they always kept us updated without us having to ask, every single person I have ever spoken to/ met from Plymouth homes has been absolutely amazing and so lovely Jacqui was always so bubbly and joyful whenever we spoke and extremely compassionate when she had to make the call to say our landlord was selling and I am extremely greatful for that, Nikkita was also so amazing and helped us throughout the end of tenancy process and we are very greatful to everything that was done for us… Plymouth homes where outstanding in all their communication and interaction and we couldn’t have asked for a better team of people to welcome us to Plymouth and allow us to make our start here in such a lovely home so thank you and I would 10000% recommend to anyone Rachel and Steve Cazaly

Rachel · 6 July 2022

★★★★★ 5/5

Google

We cannot recommend Plymouth homes enough to potential sellers. We were so lucky that they were the selling agents for our property purchase. They genuinely not only acted on behalf of the sellers, but also ourselves as buyers, ensuring we had the best property to meet our needs, and the seller had serious buyers for a smooth sale. Right from the start, the team went above and beyond, organising weekends and late afternoon viewings, as they understood how difficult it was to buy while in another city. We were kept in the loop whenever they had any updates, and they were on hand to answer any questions we had. A massive thank you to Rob, Jan and the entire superstar team. We really appreciate it.

Angel · 6 July 2022

★★★★★ 5/5

Facebook

It was my partners and I first home together. We were looking for a while and couldn’t find anything that screamed us. After coming across a beautiful home on Rightmove we emailed plymouth homes about a reviewing and they got back to us the next day. Less than a week we were able to view the property and we fell in love with it. Matt showed us around and was such a great help, he made me feel very at ease with the process as we are younger than most renters. We continued to process our application through with Jessica who is one of the most loveliest people I’ve met. She was so easy to get along with and would always be checking in with us throughout the process. She would email me before the opening hours which was great as I work early and is genuinely a really decent person. This move has been one of the best I’ve had and I believe it’s because of all the help that Jessica and the team at Plymouth homes has given me. I honestly couldn’t recommend them enough they are so caring and genuine. Thank you so much guys for all your help.. Annie & Adam

Annie · 13 May 2022

★★★★★ 5/5

Google

For all my decades of buying and selling houses I have always had to accept Estate agents to be a necessary evil. There to fleece thousands for simply posting a for sale advert. Their input into the process far outweighed by their charges. So with my cynicism prepared and in hand I invited three well known agents to visit. All of them felt as I always labelled them. Out of desperation I contacted Plymouth Homes, a smaller and independant agent. From the second Naomi arrived I felt my cynicism start ebbing away. She was amazing and we clicked straight away. I was shocked to have to admit I was impressed. None of this Six or eight month sign up contract nonsense. Just two weeks. If I didn’t like I could walk. The ethos behind this is you are never in a pending tray..always on the desk being worked on. Having just those two weeks had them focused and they started as they promised carry on. And they did. Whenever I called everyone seemed to know the case and anyone could answer my queries, not forever waiting for a return call. Their communications are spot on, even staying in regular contact when there’s nothing to update. From beginning to end I felt and was treated as if I was their only client. At times they were faster passing on news than my own soliticor. From first point of call Claudia and the other lady through to Rob, Steven and the boss Ian and his whole team I felt in such safe hands. They were like a long established family of many years. They kept me sane and kept the whole process fluid. And all such lovely friendly people. Those first two weeks saw them so active, having to work to maximise their initial contract rather than the ‘ we have got her signature shove her in pending till further down the line ‘ approach was convinced it wouldn’t be long before an offer came in..and it wasn’t. From start to finish they worked hard with great attitude, friendliness and professionalism. If I could give 20 out of 10 I would. The Estate agent world is a better place having Plymouth Homes in it. I have absolutely no problem fully recommending them to anyone who wants the full all round, efficient, friendly service. Thank you all…

Rhoni · 14 April 2025

★★★★★ 5/5

Google

I would like to recommend Plymouth Homes as a reputable and honest estate agent. Plymouth Homes recently valued my property, and in my opinion, they demonstrated a high level of professionalism and integrity throughout the process. In comparison to other estate agents I have dealt with, I found Plymouth Homes to be well-informed about the current market conditions. They accurately assessed all costs associated with solicitors, stamp duty, and their own fees. Regrettably, due to the current economic situation and inflationary pressures, the total cost exceeded my expectations. This unexpected expense had a significant impact on my budget, and as a result, I have decided to postpone selling my property for the time being. However, I want to emphasise that my situation may not be the same for everyone. If you are seeking a reliable and trustworthy estate agent, I highly recommend considering Plymouth Homes.

Darren · 28 March 2025

★★★★★ 5/5

Google

Sold my mums home for her. Absolutely fantastic service throughout. Was there to help from day one until completion with great communication and updates throughout. Liaised with solicitors as well. Thank you so much to Claudia and Naomi. Best estate agents in the city for sure!

Mark · 5 September 2024

★★★★★ 1/5

Google

Well what can I say this company is no different to home after halls the only difference is this lot where suits. We live at 106 Ladysmith Road ground floor Flat for 12 years. I have my car smashed up I lost my job through previous tenants that were there. So when Plymouth Homes took the property on there was a substantial amount of work that needed doing to the property to bring it up to scratch. Plymouth Homes have any online maintenance schedule where are you can log maintenance issues. There was a condensation issue in the front room a mould problem in the bedroom and generally the whole flat needed updating. There is an advisory from Plymouth City Council that the landlord should invest in substantial underlay for upstairs as the sound travels through to the ground floor flat. Well what can I say after phoning Plymouth Homes up and complaining the landlord eventually came round looked at the property and told me that he’s not made any money on it yet not interested. Now for some strange reason after being there for 12 years and recently moving this property from home after halls to Plymouth Homes we were given an eviction notice to quit 12 years never behind on the rent lost my job had my car smashed up and was told to leave. In the meantime my partner had caught the coronavirus and left us in unknown territory regarding where to go next. The excuse for the eviction was the fact that the landlord wanted to sell the property on although he owned both leases on a buy to let mortgage this would’ve cost him at least 4 1/2 thousand pounds to split the leases rather bizarrely the property was refurbished redecorated and back out on the market within 2 1/2 months. So be careful what you do with this lot and have you out in a jiffy. On the upside we are now far superior accommodation with no stress with regards to maintenance.

Stephen · 6 July 2021

★★★★★ 5/5

Google

We sold our house recently through Plymouth Homes. We found them to be friendly amd professional - both Rob and Jan in the sales team kept us well informed on the outcomes of viewings and a special thank you to Steven who manages their completions as he was amazing chasing what was happening in the chain and keeping us informed. We felt without his hard work our sale would next has completed. Would highly recommend - kind regards Jim and Sharon

Sharon · 6 July 2021

★★★★★ 2/5

Google

Sadly not a good experience. Valuation of our property was far higher than others and we were naively hooked. After 3 reductions we had still not sold and removed from the market. Sadly also the sales pitches at viewings were a disappointment, information missed or delivered negatively and then PH appeared to lose interest. Will be starting again with a more realistic valuation and a different agent.

Mike · 14 July 2025

★★★★★ 5/5

Google

Thank you Plymouth Homes, particularly Steven Albon. A most professional team who took all the stress out of what is regarded as one of the most stressful activities, moving house. Notwithstanding COVID-19 throwing a big spanner in the woks. Steven and the rest of the team were excellent in their ability to cope with what must have been a stressful period for them. Got us through the process and we're well pleased with the outcome. Now well settled in our new home.PositiveProfessionalism

Mike · 26 August 2020

★★★★★ 5/5

Google

Quite simply an outstanding service! From start to finish, the Plymouth Homes team we’re incredibly helpful, diligent and supportive in every aspect of our house move. From a friendly and approachable service over the phone, to the personable touch when things got tricky, we felt the staff were always doing their upmost to make our dream move possible. Thanks to everyone at Plymouth Homes, particularly Clive, Rob, Steven and Ian, for all your efforts, you made our move as stress-free as possible. Best wishes T, H & J.

Nash · 6 July 2020