Trusted Agent profile · Morpeth
★★★★★
725 reviews across 2 platforms
17 Newgate Street, Morpeth, NE61 1AW, NE61 1AW
Rook Matthews Sayer's office in Morpeth, at 17 Newgate Street, is rated 4.8 out of 5 across 725 reviews on two platforms, including 115 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer Morpeth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Morpeth.
Every review we hold for the Morpeth office, from every platform, shown as written. First names only.
5/5
TrustpilotThe staff are always friendly
The staff at Blyth branch are always friendly, taking time to get to know their customers.Plus, they deliver an excellent service.I can highly recommend them.
Hello, thank you so much for taking the time to share your review of our service. RMS Blyth will be so happy to receive your feedback!
5/5
TrustpilotGreat job
Great job, very helpful when solicitors weren't
Thank you Simon for leaving us a 5 star review, we really appreciate it! It's no easy task being the middle person but we do our best to keep all parties informed as we know how frustrating it can be to be waiting for answers.
5/5
TrustpilotI have just sold my property using Rook Matthew Sayer
I have just sold my property using Rook Matthew Sayer. The service was excellent and all the staff I dealt with were friendly and efficient. They made the whole process simple and stress free.
Dear Jean, Thank you for your kind review, we are pleased to hear your sale was simple and stress free.
5/5
TrustpilotWe are fist time buyers/sellers
We are fist time buyers/sellers and did both through this company. Customer service was fantastic from start to finish, from viewing to completing. Kept you up to date on a weekly basis.
Dear Chris, thank you for taking the time to leave our company and specifically our Morpeth & Bedlington a lovely review and 5/5 stars! We're so glad you were able to complete successfully on both your sale and purchase and hope you're happy in your new home!
5/5
TrustpilotAmazing service
Amazing service from the Blyth branch! So friendly they feel more like friends than estate agents. Informative throughout having our house up for sale and once sold. Can’t recommend them enough :)
Dear Briony, Thank you for the wonderful review for our Blyth Branch. It was a pleasure to read.
5/5
TrustpilotFantastic service from everyone…
Fantastic service from everyone involved in our purchase. We couldn’t have done it without the knowledge and high levels of communication from Alistair regarding the mortgages. Highly recommend
Dear Michelle, thank you for taking the time to leave our Ashington team and Alistair 5 shiny stars. We're so glad the team secured you your next property and a mortgage too. Good luck in your new home!
1/5
TrustpilotDire levels of communication
Dire levels of communication for their commercial department. While we showed great interest in buying one of their commercial properties listed they showed very little interest in selling it to us.
Dear Mark, I have spoken to the commercial manager and his team regarding your review. We’re sorry you missed out on the purchase of the very popular property, however, the seller chose to withdraw the property and therefore all viewings, pending viewings and offers were cancelled. I have looked into this and can confirm the commercial team did send you the brochure and also chased the seller to organise a viewing on your behalf. In this instance the seller was slow to respond to our request for your viewing which was why our response to you was delayed while we were awaiting their response. Additionally, the seller apologised for the delay in response for the viewings request they were deciding whether to withdraw the property due to personal circumstances. We hope you understand and would love to be able to help you in the future. Please keep an eye on our website for future properties that may be of interest to you www.rookmatthewssayer.co.uk.
5/5
TrustpilotLovely helpful staff
Lovely helpful staff. Made life much easier in purchasing a property.
Thanks for the five star review Christine, we really appreciate it!
5/5
TrustpilotVery friendly and effective…
Very friendly, efficient and effective - highly recommended in selling my aunts home with me acting as the power of attorney…
Dear John, thank you so much for taking the time to leave this fantastic 5* review for RMS West Denton.
5/5
TrustpilotSale of my property
Always kept me informed. Gave good advise.
Thank you Miguel for the 5 stars!
5/5
Trustpilotfirst class personal and expert service…
first class personal and expert service all done quicker and better than I had hoped for
Dear Paul, thank you for leaving this 5 star review for RMS Jesmond - we really appreciate you taking the time to do so.
5/5
TrustpilotFantastic estate agent
Blyth branch - The team at Rook Matthews Sayer are amazing. They’ve been extremely supportive and helpful during my house sale and would definitely recommend using them.
Dear Lauren, we're so glad the Blyth team were able to support you through your house sale, as well as find you a buyer at a price you're happy with. Thank you very much for the recommendation!
5/5
TrustpilotExcellent service from RMS Blyth
Rook Matthew Sayers, Blyth recently sold my house. They were excellent throughout the whole process, very proactive, friendly and professional. I would always recommend the Blyth branch, great service.
Dear Jacqueline, thank you for taking the time to leave our Blyth branch a lovely review and 5 gold stars. We really appreciate the future recommendation. Thanks again!
5/5
TrustpilotSteven Parker
Valuer Steven Parker came to value our house, very friendly, good service and had a good chat with him. Would recommend asking for him when getting your house valued.
Thank you very much for taking the time to leave our Fenham team and specifically Steven such a kind review. Steven is a highly valued member of the Rook Matthews Sayer family and we are glad to read you've received 5 star, professional service from our team. Many thanks again
5/5
TrustpilotExceptionally friendly and extremely…
Exceptionally friendly and extremely helpful staff. They somehow managed to take a lot of the stress out of moving. Would recommend to anyone looking to buy, sell or both.
We are very pleased to hear you had a stress free experience, we try our best to make sure the process runs as smoothly as it possibly can. Thank you for the recommendations.
5/5
TrustpilotExcellent service and support through a…
Excellent service and support through a difficult process. Thanks especially to Julie in the Ryton office, but thanks to the whole team
Dear Allison, thank you for leaving the team 5 shiny stars and the special mention for Julie!
5/5
TrustpilotExceptional service
Exceptional service from friendly and professional staff who are always helpful
Dear Robert, thank you for such kind words and the five stars, we really appreciate it.
5/5
TrustpilotSold my house with rook Matthew sayer…
Sold my house with rook Matthew sayer in blyth from start to finish very professional service, friendly and I would highly recommend them
Hi Erin, we really appreciate the 5 shiny stars and the recommendation! Many thanks
5/5
GoogleWas really impressed staff went the extra mile to keep me informed of the one or two hiccups that occurred in my salePositiveResponsiveness, Professionalism
Dear Raymond, thank you for taking the time to leave our Morpeth team five gold stars and a lovely review.
5/5
TrustpilotA real estate agent who works perfectly…
A real estate agent who works perfectly in ever way.Thank you Rook Mathew's sayer Newcastle-Fenham
Dear Mr Ucar, thank you so much for your 5* review for RMS Fenham.
5/5
TrustpilotRook Matthews sayer Ryton
Rook Matthews sayer RytonThank you for your professional service and advise on getting the house at the price we are paying Kind regards David and Patricia Rocks
Wow, thank you David! Lovely to receive 5 shiny stars!
5/5
TrustpilotGreat service
I've correspondended recently with Cristy at the Jesmond branch. She has been very knowledgeable, courteous, and prompt with any queries
Dear Kevin, thank you for leaving a lovely review for Cristy, great to hear that she was very proactive!
5/5
TrustpilotPonteland branch
Great service from Barbara and Sian at Ponteland branch.Friendly, approachable and professional.
Thank you Mrs Wallace for taking the time to leave this five star review for RMS Ponteland.
5/5
TrustpilotFantastic service from Alistair
Fantastic service from Alistair, helped us with the whole process of renewing our mortgage.
Dear Joanne, thank you so much for taking the time to leave this lovely review for Alistair.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer Morpeth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Morpeth.
