Trusted Agent profile · Morpeth

Rook Matthews Sayer Morpeth reviews

4.8

★★★★★ Excellent

726 reviews across 2 platforms

17 Newgate Street, Morpeth, NE61 1AW, NE61 1AW

Rook Matthews Sayer's office in Morpeth, at 17 Newgate Street, is rated 4.8 out of 5 across 726 reviews on two platforms, including 115 Google reviews rated 4.8.

Google logo

4.8 / 5

115

Reviews on Google

This office

Trustpilot logo

611

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Rook Matthews Sayer Morpeth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Morpeth.

What do you need help with?

Reviews

Every review we hold for the Morpeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service - helpful & professional

We purchased a property in Morpeth via RMS. We were very happy with the service we received, at all times professional, and helpful. We were constantly updated with progress. We would recommend RMS to anyone buying/selling a property.

Kenneth · 28 September 2021

Agent replied · 26 October 2024

Dear Ken, Thank you for leaving our team 5 shiny stars. We're very glad our Morpeth girls were able to secure you your next property while maintaining professionalism throughout the sale. Thank you very much for the recommendation.

5/5

Trustpilot

Sold business very quick

Sold business very quick. Was informed regularly of people viewing etc

Andrew · 29 March 2024

Agent replied · 26 October 2024

Thank you for leaving our Commercial team a 5 star review Andrew, we really appreciate it!

5/5

Trustpilot

Excellent service once again from RMS…

Excellent service once again from RMS Ryton. The entire sales process was seamless, even in these peculiar times! Cannot praise Victoria, Emma and Julie enough. The level of communication was perfect. Well done RMS Ryton. Couldn't recommend enough.

HelenR · 11 September 2021

Agent replied · 26 October 2024

Dear Helen, thank you very much for leaving a really lovely review for our Ryton team. We are so glad that the girls were able to continue providing you with the 5* excellent service you've had from RMS before. We hope to be able to assist you again in future!

5/5

Trustpilot

Simply the best…

Simply the best estate agent in Morpeth. They were excellent and during the extremely challenging times that we are living through they provided the most professional and personal serviceI I would only expect to receive from John Lewis!

David · 2 August 2021

Agent replied · 26 October 2024

Dear David, thank you for leaving our Morpeth branch five gold stars and writing such kind words, we really enjoyed the comparison to John Lewis! We hope you will consider us again in the future, should you require our services. Thanks again!

5/5

Trustpilot

West Denton Branch excellent service

excellent service, found a buyer for our property within 2 days. Good communication and always available Would definitely recommend

CG · 9 September 2023

Agent replied · 26 October 2024

Thank you for the 5*s for RMS West Denton, we really appreciate you taking the time to leave this review.

5/5

Trustpilot

Nichola Bruford- excellent customer service

I have used Nichola Bruford for a couple of years now as both a financial and mortgage advisor. Her customer is service is always above and beyond. Making what can often be a stressful task, a smooth one! Thank you!

Miss · 3 March 2021

Agent replied · 26 October 2024

Hi Jill, thank you for taking the time to leave us 5*s and a very kind review! We're very glad to hear the transaction went smoothly for you and we hope to be of assistance to you again in the future!

5/5

Trustpilot

I highly recommend them.

What a fantastic estate agent for my house purchase. Always helpful, gave any information I requested in a timely manner. Both the seller and I couldn't fault them on their communication all the way through. I would highly recommend.

Kieren · 9 May 2021

Agent replied · 26 October 2024

Dear Kieren, thank you very much for leaving our team 5 stars and a really nice review. We really appreciate the recommendation and hope to be able to assist you in future, should you require it!

5/5

Google

Rook Matthew Sayer Gosforth staff always go the extra mile to find the perfect property then see you through to completion with effortless professionalism and always a friendly manner. I can't speak highly enough of them.

Cindy · 9 November 2021

Agent replied · 8 November 2024

Dear Cindy, thank you very much for leaving our Gosforth team a lovely review. We're so glad that they were able to find you the perfect property and get it over the completion line. We hope you're very happy in your new home!

5/5

Google

RMS were acting for the seller but as buyer they kept us fully informed of progress on a regular basis rather than leaving us in the dark. Absolutely excellent and would not hesitate to recommend.PositiveResponsiveness, Professionalism

David · 9 November 2021

Agent replied · 8 November 2024

Dear David, we are so glad to read about your 5 star experience with our Morpeth branch and hope you're very happy in your new home. We would really appreciate if you were to keep us in mind you if you ever decide to expand and downsize! Many thanks again!

5/5

Google

All the staff were friendly, extremely helpful and efficient, nothing was too much trouble. Highly recommended.

Michael · 9 November 2023

Agent replied · 8 November 2024

Dear Michael, thank you so much for taking the time to leave this 5* review for RMS Morpeth, we really appreciate it!

5/5

Google

Bought our house through RMS in morpeth, friendly staff, house sale was very smooth with no issues

Tom · 10 October 2023

Agent replied · 8 November 2024

Thank you for leaving RMS Morpeth a five star review Tom, we really appreciate it!

5/5

Trustpilot

House sale

A very professional service from start to finish, the whole team were very helpful and friendly and made the whole process stress free, we would definitely use Rooks again

Gillian · 28 September 2022

Agent replied · 26 October 2024

Dear Gillian,Thank you so much for this lovely 5* review for RMS Blyth. We're thrilled to know you would use us again!

5/5

Trustpilot

Alistair arranged my mortgage

Alistair arranged my mortgage and has provided a first-class service. He has kept me fully updated throughout the process and I would not hesitate to recommend his service.

Jon · 1 November 2022

Agent replied · 26 October 2024

Dear Jon, thank you for taking the time to leave this fantastic 5* review for our mortgage advisor Alistair.

5/5

Trustpilot

Gosforth flat purchase

The Gosforth office (Natalie, in particular) were excellent in chasing up progress and keeping in touch with us, to help bring our flat purchase to a successful conclusion.

Ian · 27 October 2022

Agent replied · 26 October 2024

Thank you for leaving RMS Gosforth a lovely 5* review, we will definitely pass on your comments to Natalie. We hope you're settling into your new home nicely.

5/5

Trustpilot

Rook Matthew Sayer

Rook Matthew Sayer were brilliant when I recently purchased a flat. They rang and e mailed regularly to keep me updated. I would highly recommend their services. Laura (Gosforth office) was amazing, I can’t thank her enough!

Mrs · 20 July 2021

Agent replied · 26 October 2024

Dear Mrs Macdonald, thank you for taking the time to leave our Gosforth office a review. We're very glad they provided you with 5 star service. We hope you're very happy in your new flat. Thanks again!

5/5

Trustpilot

Excellent Service

Received excellent service from the staff at Rook Matthews Sayer in Ryton.Julie and Victoria could not have been more helpful and went beyond my expectations to assist in ensuring everything went as smoothly as possible.

BARRY · 27 October 2021

Agent replied · 26 October 2024

Dear Barry, thank you very much for taking the time to leave our Ryton team, especially Julie and Victoria such a lovely review. We're so glad they were able to provide you with 5* service! Thank you again

5/5

Trustpilot

Thank you.

Thank you for providing an excellent service. All members of your team have been very helpful and efficient and we will definitely use Rook Matthew Sayer again and will certainly recommend your company to our friends and associates.

Customer · 2 April 2021

Agent replied · 26 October 2024

First of all thank you very much for your kind words, it is very important to us to have good relationships with members of the community. We hope to continue to provide you with professional and efficient five star service for many years to come.

5/5

Trustpilot

Excellent customer service, professional and friendly staff. I would definitely recommend using RMS. Made my move seamless, stress free and easy. Thank you to the whole team

Excellent customer service

Dianne · 8 July 2024

Agent replied · 26 October 2024

Thank you so much Dianne for your kind recommendation for our team, we really appreciate it!

5/5

Trustpilot

Hse sale

Had great service from start to completion.

Norman · 17 April 2024

Agent replied · 26 October 2024

Thank you Norman for giving us a 5 star rating, we really appreciate it!

5/5

Trustpilot

Brilliant team

Sold 3 properties for us in a year! All the staff were so helpful and friendly, nothing was a bother to them. Would highly recommend!

Karen · 21 December 2022

Agent replied · 26 October 2024

Dear Karen, this is wonderful to read - thank you so much for taking the time to leave this 5* review. We're so glad to read you'd recommend us.

5/5

Google

Friendly and efficient from start to finish. I would be happy to recommend the Morpeth team to anyone selling in the area. Thank you to all of you at RMS.PositiveResponsiveness, Quality, Professionalism, Value

Gill · 9 November 2021

Agent replied · 8 November 2024

Dear Gill, thank you for taking the time to leave our Morpeth branch 5*s, we really appreciate the recommendation.

5/5

Google

Keep us informed every step of the way. Would highly recommend them.

Christina · 9 November 2023

Agent replied · 8 November 2024

Thank you for the five star review for RMS Morpeth, we really appreciate you taking the time to leave this.

5/5

Google

We were kept informed what was happening every week. Very good service

Kevin · 9 November 2023

Agent replied · 8 November 2024

Thanks Kevin for the 5* review of RMS Morpeth!

5/5

Trustpilot

Highly recommend using Alastair bowman…

Highly recommend using Alastair bowman and this company,used them a few times with the same level of service 5star

Gary · 3 May 2023

Agent replied · 26 October 2024

Dear Gary, thank you for the kind words - especially for Alistair our Mortgage Advisor. We really appreciate you taking the time to leave this review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Rook Matthews Sayer's Google reviewsLeave Rook Matthews Sayer a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Rook Matthews Sayer Morpeth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Morpeth.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent