Trusted Agent profile · Morpeth
★★★★★
726 reviews across 2 platforms
17 Newgate Street, Morpeth, NE61 1AW, NE61 1AW
Rook Matthews Sayer's office in Morpeth, at 17 Newgate Street, is rated 4.8 out of 5 across 726 reviews on two platforms, including 115 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer Morpeth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Morpeth.
Every review we hold for the Morpeth office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Help
Very helpful from the start. Supportive and informative. Kept me up to date with progress and always pleasant.
Thank you for taking the time to leave us a 5 star review Ronnie, we really appreciate it!
5/5
TrustpilotExcellent service since day 1
Excellent service since day 1. Very pleasant staff. We were in communication with Ellie since the beginning and she has been very helpful and easy to contact too. Overall, we’ve had no problems and are very happy. Thank you!
Dear Joanne, thank you for the 5 shiny stars and lovely words regarding the team, specifically Ellie. We hope to assist you again in the future. Many thanks
5/5
GoogleProtecting my interests at every point , totally professional, honest , transparent , incredibly patient.. Cheryl has a great team , literally the best estate agent in Morpeth by far .Thank you for your service and kindness .PositiveResponsiveness, Quality, Professionalism, Value
Hi Joanne, thank you for taking the time to leave us five shiny stars! We thoroughly enjoyed reading your review and we're sure Cheryl & the rest of the team did too. Many thanks again
5/5
GoogleExcellent service and staff were extremely helpful throughout the process. We would recommend RMS to anyone. Thanks again for your help.
Thank you for giving RMS Morpeth 5 stars George!
5/5
TrustpilotThe staff at RMS Ponteland are amazing
The staff at RMS Ponteland are amazing. The customer service is excellent and attention to detail is exceptional. The assistance provided was second to none. I highly recommend RMS Ponteland
Dear Erika, thank you so much for taking the time to leave this lovely five star review for RMS Ponteland.
4/5
TrustpilotBenwell
Helpful and responsive
Thanks for leaving us a great review! We hope we can make it into a 5 star should you use our service again.
4/5
GoogleHelpful and friendly.
Thank you for leaving RMS Morpeth a review Trevor - we really appreciate it!
5/5
TrustpilotVery professional but friendly
Very professional but friendly. Kept us informed throughout.
Thank you Deb for leaving us a 5 star rating!
5/5
TrustpilotSian Harrison & the team at the…
Sian Harrison & the team at the Ponteland branch of RMS were very helpful and friendly thank you so much.
Thank you Lisa for taking the time to leave this 5 star review for RMS Ponteland, we really appreciate it!
5/5
TrustpilotRMS Blyth offer a brilliant, professional service
Just completed a purchase of a flat through RMS Blyth office& wanted to congratulate the whole team on giving brilliant service. The team were really helpful & nothing was too much trouble. Would highly recommend.I will definitely use them again.
Dear DD, thank you for leave 5 shiny stars for our Blyth branch. We're so glad they provided you with brilliant service while buying your flat. We hope you're very happy in your new home!
5/5
GoogleI cannot recommend RMS highly enough. The Morpeth branch sold my late mum's house under what were difficult circumstances and all involved were both warm and professional. I would engage them again without a second thought.PositiveResponsiveness, Quality, Professionalism, Value
Dear Adam, thank you for taking the time to leave 5 stars for our Morpeth branch and the girls in the office. We're incredibly sorry for your loss and are glad that the team were able to help you during such a difficult time. Sending best wishes to you, Adam. Many thanks again
5/5
Trustpilot10/10 Service
10/10 Service, best in Newcastle to sell your property. Can't fault them.
Thank you so much for giving RMS Gosforth a 5 star review Georgina! We really appreciate your kind words.
5/5
TrustpilotAlistair - Mortgage Advisor
Third time using Alistair Bowman for our remortgage, wouldn't go anywhere else. Takes his time to explain the product and find the best deal.
Dear John, thank you for leaving five stars for our Mortgage Advisor Alistair. We really appreciate you taking the time to do so.
1/5
Trustpilot11 Years - NOT one viewing.
We were on the market for 11 years with Rook Mathews and NOT one Viewing. They did absolutely nothing they said they would do on initiation back in 2008. Lucky we were not desperate to move. Months and years would go by without contact from them. I paid them upfront for advertising which I would advise against. Avoid this company for sure. They valued the property, initially, then gradually convinced me to lower the price to quicken the sale, that inevitably did not happen. I changed to another agent, and had 5 views in 3 months.
5/5
GoogleWe bought a property in Ulgham sold through RMS the staff in the Morpeth office were friendly and helpful
Hi Amanda, Thank you so much for the 5 shiny stars and for taking the time to write the review for Rook Matthews Sayer Morpeth. It really is appreciated. We wish you all the very best in your new home
5/5
TrustpilotRook Matthews Sayer provides excellent…
Rook Matthews Sayer provides excellent service throughout. From arranging the photos, placing the ad, arranging viewings through to the sale. I was kept well informed throughout and felt that RMS were always available to answer my queries. Would highly recommend. Thanks again!
Hi Ronan, thank you ever so much for taking the time to write such a kind, detailed review. It was a pleasure to read. We're very pleased that the whole process ran smoothly for you. We hope to be of assistance to you again in the future! Thank you, again.
5/5
TrustpilotExcellent service from Michelle and all…
Excellent service from Michelle and all the team from start to finish. Highly recommend.
Thank you so much for leaving Michelle and our team in RMS Blyth a 5 star review!
5/5
TrustpilotWent to see mortgage advisor to renew…
Went to see mortgage advisor to renew mortgage. Brilliant service and swapped over to new mortgage within the week.
5/5
TrustpilotGreat service
Great service, everything was handled fast and professionally. Helped the sale go through in under 2 months
Dear Rob, thank you for leaving us 5 stars! We really appreciate it.
5/5
TrustpilotEasy to deal with
Chris at Rook Matthews Sayer helped us with the sale of some land. He was on the case straight away and the land was sold promptly and without issue. Would use again in the future.
Hi Peter, Very kind of you to recognise Chris and his hard work. We look forward to welcoming you back in the future!
5/5
TrustpilotExcellent Service
RMS Commercial sold our business recently and we could not have been happier with the service provided by GordonCannot recommend them highly enough
Dear Paul, thank you so much for taking the time to leave this great five star review for RMS Commercial, we shall pass on your kind comments to Gordon.
5/5
TrustpilotWorked with Ellie
Worked closely with Ellie. The experience couldn’t have went any better. A wonderful mix of friendly and professional.Thank you.
Thank you for the 5 stars Carl, we really appreciate it. We're sure Ellie in RMS Gosforth will be thrilled with this feedback too.
5/5
TrustpilotRMS Jesmond branch
The team at the Jesmond branch of RMS are always really friendly, professional and helpful. It is their excellent customer service and honest approach which drew me to choosing them to help find tenants for student properties. Thank you so much.
Hi, Thank you for taking the time to leave us a review. It's great to hear how accommodating and helpful our Jesmond team were. I hope we can be of assistance to you again in the future!
5/5
TrustpilotHighly Recommended - Alnwick Office
Claire, at the RMS Alnwick office has been terrific throughout the purchase process. She stayed in regular contact and could not have been more helpful, from first viewing (in the middle of a pandemic) to handing over the keys. Highly recommended.
Hi, thanks very much for leaving us this great review and the recommendation. we're delighted that you're happy. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer Morpeth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Morpeth.
