5/5
TrustpilotSophie has been excellent with updates I have found the service to be fantastic
Sophie has been excellent with updates.
Trusted Agent profile · Morpeth
Pattinson Morpeth reviews
★★★★★
1,184 reviews across 2 platforms
13 Newgate Street, Morpeth, NE61 1AL, NE61 1AL
Pattinson's office in Morpeth, at 13 Newgate Street, is rated 4.3 out of 5 across 1,184 reviews on two platforms, including 86 Google reviews rated 4.4.
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Reviews
Every review we hold for the Morpeth office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFirst class service from start to…
First class service from start to finish Carly was excellent.
5/5
TrustpilotAlways amazing service with a smile
Always amazing service with a smile, I have dealt with Blyth branch for many years while buying and selling BTL properties. Wouldn't use anyone else Terri knows her stuff and never fails to deliver
5/5
GoogleExcellent customer service, handled with care and prompt attention. Would recommend to anyone. Thanks
Agent replied · 23 October 2025
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
TrustpilotBeen using for 20+ years.
Excellent service from Pattinson once again just recently , have been using for 20+ years for buying , selling & mainly as letting agent always top class service , very helpful team across the board with a lot of experience so credit where credit’s due which is the reason for review hope helpful.
5/5
TrustpilotNumber 1 agent and advisor!!
Carly List put our house up for sale on the Wednesday, booked 4 viewings by Friday and had the house under offer by Monday afternoon. She is a great asset, with an incredible eye for detail, thoroughly invested and really puts the graft in at Pattinsons Washington. I cannot praise her and the team enough. Number 1!!
5/5
TrustpilotMy favourite state agent
I am happy to buy another property from this state agent. This agent is one of my favourite state agent, their patient and friendliness, help me to make a good decision. Communication is always quick, clear and traceable. The reminder of appointments always makes me feel in touch. The staffs are so proactive and give good advice. I am so please Sheila recognise me just by my voice over the phone. Professional and personal.
4/5
TrustpilotAmazing Customer Service
We were met at the property on Great Park by a property consultant - Katie, and were so pleased to see her from the moment she got out of her car. She was smiling and she knew a lot about the property that we were looking at, and i am saying this because we have viewed quite a lot of properties with other agents as well and if we were to ask anything outside the box (what wasnt completely visible) they would not know a thing and would then direct us to the office. However Katie knew what she was talking about and even managed to calm down my little 2 year old that was crying. Cheers Katie, you are a star, We are also quite pleased with the quick turnaround time that we have been receiving with regards to email and text. Thank you for caring about your tenants.
5/5
TrustpilotRuth Robinson at pattinsons kept me…
Ruth Robinson at pattinsons kept me constantly updated with the purchase of my flat, nothing was a bother too her even when I requested additional viewings Thanks Ruth for all your help
5/5
TrustpilotReally good service from all 3 of them
Really good service from all 3 of the staff todayReally work hard to do as much as they couldAll 3 of them get involved in one way and anotherNothing was too much for any of themAs soon as I walked in they made me feel at easeLoved the cup of coffeeI had lots of questions which were all answeredWe had a good laugh never been in a estate's where I had laughed so muchPlus one of the staff gave me advice on something else too which I'm very interested in doingTop quality estate agentDefo use them again10 out of 10 for everything todaySue was so helpful10 out 10 again for sue
5/5
TrustpilotA pleasure dealing with pattinsons…
A pleasure dealing with pattinsons especially Dean Florence and Eloise Wallace, they push our rental through as quick as they could and handled everything for us! Would definitely recommend
1/5
TrustpilotMultiple undisclosed issues
Taken me a while to write this but here it goes: we asked various questions regarding our rented property. Such as mould, plumbing, heating, which we were told there were no issues within the property etc. Having mould develope in multiple rooms, broken heating which cant be monitored/set etc. No water pressure in the kitchen(not disclosed). We were told by landlord to "bugger off if we dont like the property", letting agency has been NO HELP. I will be writing to my local MP and citizens advice as this has become a dangerous property to live in.
5/5
TrustpilotI can honestly say we transfered from…
I can honestly say we transfered from another estate agent who over a period of a month had 2 viewings and one of them was through family. We transfered across to pattisons and joanne has had numerious people across the door and has given us feed back straight away. Always open to suggestions and an asset to the company. It is also worth mentioning that the full team were also helpfull and would recomend them as well. We will use again.
5/5
TrustpilotI have engaged with Ruth from the north…
I have engaged with Ruth from the north shields branch for 4.5 years .She has always been very helpful in all aspects of renting my property out. & has also given me sound advice when buying properties. Ruth always give her honest opinion she is also very knowledgeable with in the property market. She is a pleasure to deal with and I would recommend her and her colleagues in the north shields branch. Ruth keeps me informed at all stages during the renting or buying phase of the properties I have there is never any issues or unpleasant surprises. As she is always ahead of the game I hope to deal with Ruth and her colleagues in the future
5/5
TrustpilotSince moving from London to the North…
Since moving from London to the North East five years ago we have used the services of the girls at Pattinsons, Blyth for the purchase/ sale of 8 properties and tenant finds for a further 12. Louise, Terri and Angela, under the stewardship of Linda, have brought all these transactions to a favourable conclusion in a most professional and business like manner. We cannot thank them enough for their kind and helpful assistance and we shall certainly be using the services of this ‘A Team’ in the future.Bill and Debbie Dunn
1/5
GoogleRubbish rude place don't go there they never get back to you
Agent replied · 23 October 2024
Hi Anna. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
5/5
TrustpilotFirst class!!
I was recommended Pattinson's in alnwick from a family member when we were thinking about putting our house on the market. They have certainly not disappointed, main reason being Claire. She has been excellent throughout keeping me informed of all updates and next steps etc. When other parties have been slow she has been brilliant being pro active and chasing people and getting results. The whole way through she has put me at ease and answered my million and one questions. I would not hesitate to recommend pattinsons alnwick to any one in the future.
5/5
TrustpilotHouse sale
Recently sold our house via the jarrow branch. Absolutely superb service all round, friendly and efficient. Alison was amazing throughout could not recommend highly enough.
5/5
TrustpilotI have just sold a house through the…
I have just sold a house through the Washington office in the Galleries and was all made very simple- Carly handled the bulk of it as I was away abroad at the time. I would definetly recommend using Keih Pattinson as it will be my first port of call when the next sale comes along.
5/5
TrustpilotAbove and beyond
Pattinsons are assisting with renting out my property, and I can only say good things about the communication and application of the team in arranging that.In particular I asked for additional assistance and correspondence to help organising additional requirements for my personal remortgage.Eloise in particular has been sparkling in providing what I needed with alacrity and efficiency. I can't thank her and the team enough for pitching in.
5/5
TrustpilotOutstanding service
Outstanding service, dedication and support through a failed sale, re sale. Processes were adapted to meet my needs without a moment’s hesitation.
5/5
TrustpilotPattinson's estate agents are the best
Pattinson's estate agents are the best! We are looking to rent in the North East, due to a job relocation. Josh, Courtney their attitude to customer service is exemplary. I have never met an estate agent so customer focused as this one, their communication is first class and it is refreshing to experience this.
5/5
TrustpilotHelen Widdowson and Tony Harbison were…
Helen Widdowson and Tony Harbison were great! They were always available and tried to help us during our search for houses and flats. We really appreciate that.
5/5
TrustpilotWe used Pattinsons in our recent…house sale
We used Pattinsons in our recent selling and buying our new home. I would recommend them 100% they were there for us at every step nothing was too much bother for them no matter what we called them about and they put our minds at rest on many an occasion during a stressful time for us. Jason Dean and Alison are a credit to the firm always ready to help.
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