Reeds Rains, Morley reviews

★★★★★ 5/5

Google

I can't give these guys enough stars to be honest! The service second to none from outset. From valuation, to organising viewings to sorting issues out with buyers or solicitors. They are with you every step of the way, always professional and efficient. I have to give a special mention to Michael the negotiator as we truly wouldn't have managed the sale without his help. We tried selling the previous year to a cheaper estate agents and it was a nightmare and never achieved a sale. Reed and rains Morley office are worth every penny and i would highly recommend.

Lauren · 18 January 2023

★★★★★ 5/5

Google

(2017) Scott Yule was really great helping me to find the best mortgage for me, and all the team at Reeds Rains in Morley made the purchase of my first home so easy and (relatively) stress free! Rachel helped me complete my paperwork, even though she didn't have to. Everyone is so helpful and I would highly recommend. Danni is an absolute star having constantly provided help throughout! (2022) I used Reeds Rains again to sell the house I bought 2017 and I have to say the service I recieved was brilliant. Amber helped me throughout the process and was fantastic. The communication was great and Amber really helped by managing all the communications from different solicitors and sellers etc. I can highly recommend.

Richard · 18 January 2023

★★★★★ 5/5

Google

Ellena is really helpful and provided a very professional service.

Paula · 13 January 2026

★★★★★ 5/5

Google

Everyone at Reeds Rains are so supportive, really friendly and professional and I feel they have got me through some very difficult obstacles. Thank you all so much, i wouldn't go anywhere else. Highly recommended.

Paul · 22 June 2026

★★★★★ 5/5

Google

We went with Reeds Rains for the purchase of our latest property. From the start we dealt with Michael who has been outstanding in his efforts in helping us to achieve the sale. Any question that we had for him was answered promptly or an explanation was given as to the current situation in achieving the answer. We did, for a week, also deal with Cairn who again was great and more than helpful. Overall a premier service delivered so thanks to all involved :).PositiveResponsiveness, Professionalism

Coreofmusic1 · 22 June 2022

★★★★★ 5/5

Google

I bought a house from Reeds Rains. The sales agent was helpful, supportive and worked for both parties and was there throughout, also offering advice and his knowledge of the process to ease the seller and me as the buyer along the way. I know I'd consider selling through them in the future.

Hannah · 13 January 2026

★★★★★ 5/5

Google

As soon as Cairn came to value our house, I felt assured that we were in good hands. Michael followed with great communication always keeping us up to date without prompting. There were a couple of tricky issues, no fault of ours or Michael’s. All were dealt with efficiently and effectively. I honestly feel that not only did Michael care about me as a seller, his investment was also in my buyer , which they also expressed to me. In Michael’s absence, Michelle was also extremely easy to liaise with. My experience on a major life change with reeds rains was impeccable.

Rachael · 17 August 2024

★★★★★ 5/5

Google

After a long 10 month of waiting for our purchase on property we are now in :-) I can not thank Michael enough for all his hard work, patience and professional approach, he supported us all the way through from start to finish making this as smooth as possible, if Michael was not available his colleagues would step in and had the same approach. I would highly recommend and thanks so much.

Ginajhuihvubeyŷ · 18 January 2023

★★★★★ 5/5

Google

Moving house is never easy or straight forward.. Due to ups and downs with Covid it took longer than usual. But Rachel especially deserves a mention at Reeds Rains. Rachel was my go to person for anything I needed help with along the way. Always going above and beyond to provide an excellent service to us. Professional at all times yet provided a service that felt personal. The team work well together to provide a first class service. Thank you.

Trevor · 18 January 2022

★★★★★ 5/5

Google

Fab experience placing the right tenants in the property. It took some time to get there but such effort on Niamh's part, particularly after a few applicants dropped out. Initial meeting with Emma who took on the property was really polite, friendly and relaxed. Happy that the property will be managed well and that the tenants have been fully vetted. Niamh very helpful and polite also, responsive over email which is helpful when you might miss each other over the phone sometimes. Thanks to the team at Reeds Reins for all your help, particularly Niamh.

Jessica · 25 July 2024

★★★★★ 5/5

Google

I have recently rented a property through Reeds Raines Morley. Charlotte Liddell-Johnson was dealing with it. Charlotte was absolutely amazing. Nothing was too much trouble for her and she pulled out all the stops. She remained professional and friendly throughout the process and dealt with any challenges quickly and efficiently. I am very grateful to Charlotte for everything she did for me and I would definitely recommend Reeds Raines to anyone looking to move. Thank you so much Charlotte.

Sparkle · 18 January 2022

★★★★★ 1/5

Google

Extremely unprofessional and slow! I had really high expectations for this team, but things didn't work out as planned. We have been living in the house for 22 days now, and we're not sure how long we'll have to wait to use the toilet. We had a really negative experience right from the start of renting the home on April 18. Due to their delayed labour and insistence on double-checking every paperwork and home safety, it took them over a month to finally grant us access to the property.They had all the information and documentation we needed, but they were just taking their time renting the house. Almost a month after I finally obtained the house keys (15th May) by doing lots of follow-up at the last minute. Thus, the primary issue arose when we moved into the property. 1. The lights in the kitchen and bedroom needed to be changed, so I had to buy new ones when we first moved into the property. 2. The blocked toilet was really nasty! 3. There is a water leak beneath the kitchen sink, and when it is used, all of the water ends up on the floor. What's more, there is a large crack in the kitchen's tilework that lets water seep through and now enters the tiles. 4. Found torn wallpaper and rotting kitchen furnishings from water leaks and poor maintenance from the previous tenant. 5. The heating system is not operating at all. 6. The chimney in the kitchen is broken. 7. The door's telephone intercom turns out to be broken; it was attempted to be fixed with tape, but wires are still dangling outside. I emailed all of the images and detailed every problem as soon as we moved in to Miss Ellena Bates, who had been managing our rental from the start. She suggested that I report the issues using a URL that she would send me later. It was the maintenance team's app, FIXFLO. I followed her instructions and used the app to report everything once more. They needed to obtain the landlord's approval and secure a quote from the contractor for the repairs. I was left waiting for several days without receiving any updates, and eventually, the file was closed within their system. I emailed Miss Bates about this after that, but she was away for a few days. I tried phoning them every day, but all I got was stupidity.I had to report using their FIXFLO APP for the second time. We continued to make ends meet by using the loo at work or at friends' houses. We even had to use the council lavatory once. However, it wouldn't function every day as I recently underwent surgery on June 2 and am currently bedridden. I told them about this and expressed my concerns about the state of cleanliness and the possibility of contracting an infection from the unclean toilet.They are now advising me to get in touch with the landlord's contractor since they do not want to work with other contractors and the landlord wants to utilise his own contractor. Ultimately, I have to start over by calling the contractor employed by the landlord. He informed me that Yorkshire Water would be required to remove the obstruction because the residence has experienced the same issue in the past. Following his advice, I did phone them and explained all of my issues. Without a doubt, the house was not inspected prior to rental! When I mentioned this to Miss Bates, she informed me that everything had been reviewed and determined to be in order when I conducted the viewing. How am I expected to confirm every detail of the house in ten minutes of viewing? It's my first bad experience renting a property and I am very disappointed by the agency and would not reccomend anyone to rent any property from this team!!

Ashim · 7 June 2024

★★★★★ 5/5

Google

During a very stressful time, Michael at Reeds Rains was the only competent and efficient person we have dealt with in the whole 5 months since going on the market. He acted for our sellers and despite us not being his client, he went out of his way to keep us informed and chase things up for us at every stage. Thank you Michael, you really are a credit to the Morley office!

Gemma · 18 January 2022

★★★★★ 5/5

Google

After using 5 or 6 different estate agents this summer to find our new home, I can not praise your staff in the Morley office enough. They were by far the best, In particular Charlotte Liddle who I dealt with most of the time was fantastic. She went far beyond what I would have expected. For example one day she changed her lunch break so that I could view a property. I found out later she was supposed to be meeting her Gran for lunch that day. Great customer care skills, I should know, I used to train Customer Care in BT.

David · 19 January 2020

★★★★★ 5/5

Google

We had a wonderful experience of buying a house through Reeds rains with the help of Ryan Cullen. He was so helpfull, and has made it smooth for us to secure a mortgage, our borrower wanted so many things but Ryan was so helpful and prompt at everything they needed, he was just a phone call he was just a phone call away, and the ladies who answered the phone were friendly aswell. Thank you for walking the journey of our first property with us.

Pelonomi · 19 January 2020

★★★★★ 5/5

Google

My Partner and I have just exchanged on a property purchased with the help of Rachel Clark from Reeds Rains. The process was a rollercoaster ride which could have derailed on numerous occasions due to a poor lenders valuation, a purchase price renegotiation mid conveyancing and also an excruciatingly slow and difficult lender. Thanks to Rachel's experience, hard work and persistence the process never broke down. Rachel went above and beyond what was expected of her by persistently putting pressure on the solicitors, the broker and the lender throughout the process. My Partner and I were highly motivated to complete on this property but without Rachel the deal would have fallen through on numerous occasions.

Conan · 19 January 2020

★★★★★ 5/5

Google

We had to get into our house really quickly, Tanya Brocksom dealt with us and she was friendly, helpful and guided us through the whole process. She was honest about the turn around and made it happen very quickly. She managed to get us in a day before our wedding which was such a help. Tanya has been excellent in making us feel secure and calm knowing that at that time it was stressful for us. She took some of that away by helping us through each stage and making it happen very quickly. We are very grateful. Even now when we had a few queries about the house Tanya has got back to us within the same day and has help us to create a beautiful home by being so on it and willing to help us with all our questions! A massive thank you

Candice · 19 January 2020

★★★★★ 5/5

Google

Will start by saying that the 4+ rating these guys have is no joke! Was an absolute pleasure buying my first home with Reeds Rains Morley. Rachel Clark and her team were super friendly and keen to deliver a quick transaction. Always available and not a single email went without reply. Special mention for Ryan Cullen who is an in-house mortgage adviser who's with Embrace Financial Services Ltd. Made things a million times easier for me and gave me plenty of peace of mind as a first time buyer. He was very patient with all my questions and kept checking in with me to see how things were going. Definitely worth hiring for peace of mind, sound and friendly advice! For the benefit of any first time buyers out there, here's a list of milestones with dates to give you an idea as to how long things looked for me; Deal stats: Small 2 bed flat (leasehold) with buyer and seller not being in chains respectively. Viewed - 23/04 First offer made - 24/04 Response received - 24/04 Second/Final offer made - 24/04 Mortgage appointment (in-house) with Ryan - 26/04 Mortgage application made/received - 27/04 Offer accepted - 29/04 Solicitors (independent) appointed - 01/05 Valuation by mortgage provider 13/05 Mortgage offer issued - 14/05 Revised mortgage offer issued - 30/05 Exchange and completion - 19/07 ------------- These guys are solid, could not recommend them more.

Devmith · 19 January 2020

★★★★★ 5/5

Google

Our previous experience of estate agents is not very good one to say the least, but Reeds Rains Morley were absolutely superb. From the initial appointment at our home with Danni, and through the remainder of the process with Rachel, the service was fantastic. Due to an offer we made on a property we needed our house marketing as soon as possible, and before we went on holiday on the Saturday morning. I contacted Danni on the Thursday night at 4.55pm and she came round to our house the following morning at 9.00 am. Her valuations were in our opinion we're very fair and accurate, compared to a clown who came the previous day from another estate agent who didn't seem to know the valuation of the property and suggested we marketed the property for 20% less than the £310,000 Danni had suggested. After our discussions she arrange the photographer for lunch time the same day so we could go on holiday the following day knowing everything was in place for marketing first thing Monday morning. The property was quickly and accurately marketed on the Monday while we were on holiday, and a good selection of viewers ready and waiting to view the property on our return. Communications were spot on throughout the process and Rachel was absolutely fantastic. So helpful, and everything chased through to the completion of sale without any issues at all. We can't thank Reeds Rains Morley enough for their fantastic service and we strongly recommend anyone looking to sell their property look no further than Reeds Rains. They have certainly restored our confidence in estate agents again. Andrew and Karen Backhouse

Andrew · 19 January 2020

★★★★★ 5/5

Google

Reeds Rains in Morley have been fantastic. They have communicated throughout with the whole chain, made sure everything was going smoothly and have been proactive when there have been problems and delays further down the chain. In particular Michael has been the constant voice of reassurance and I can’t thank him enough. Highly recommend the sales team here.

Sarah · 23 April 2023

★★★★★ 5/5

Google

Tanya at Reeds Rains gave me excellent support throughout my Tenancy application, She went above and beyond to help me with my application and provided excellent customer service throughout the process, She always ensured she was available when I called on the phone with a query, and I had a few! :) . I would not hesitate to recommend Reeds Rains to friends and family in the future. Thank you Tanya and the staff at reeds rains Morley.

Sam · 19 January 2020

★★★★★ 5/5

Google

I would like to thank all at Reeds Rains for their support in us selling and then purchasing a property. Danni was particularly supportive throughout the process, going above and beyond (her sense of humour was also welcome). There were a few stressful times but Danni and the team were able to resolve any problems or offer support. It was difficult to sell our property initially but Cairn and Danny were helpful in looking at different ways to try and sell the property and after a short period of time we had sold our property and purchased our new home.

Jonathan · 19 January 2019

★★★★★ 5/5

Google

We have just purchased our first home together through Morley Reeds Rains and felt very supported throughout the process. Rachel supported us when negotiating with the vendor about various aspects of the property remaining fair and realistic to both parties. She also kept us informed every step of the way and explained what needed to happen next whether it was us or the seller or either solicitor that needed to respond. Email or phone if there was any progress update she would contact us straight away and keep the ball rolling. Danny was also helpful and informative if we had any burning questions we needed answering straight away. Lovely people to deal with and very happy with our experience. Overall we recommend ReedsRains Morley. Dan & Lily

Daniel · 19 January 2019

★★★★★ 5/5

Google

I recently purchased a property through reeds rains morley. Being a first time buyer it was very daunting but Rachel couldn’t help enough. No question was too stupid, even if it wasn’t to do with our sale! If Rachel was not available to talk to one of the team would always try to help or always get her to call back, and she always did. Very personal, responsive and professional service!PositiveResponsiveness

Phoebe · 25 August 2021