Every review we hold for the Morden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving used quite a few estate agents in the Merton area over the last decade, I can safely say the service and attention received from Goodfellows in Morden was the best experience of it's kind I've had so far.
After my last house purchase fell through and the market went weird at the end of the stamp duty holiday, I felt quite overwhelmed with the whole process. Jack and his team really helped guide me through the rigmarole and actually listened to what I was looking for, bringing me only properties with real potential on our search.
Once a property was chosen, Goodfellows were quick accurate, informative and helpful in getting the purchase over the line (even assisting me in dealing with the painfully slow solicitor I had decided to use).
Can't recommend Jack and all the team enough, will definitely be using them if/when I decide to step back into the market.
Robert · 20 July 2022
★★★★★ 5/5
GoogleI have recently rented a property through Goodfellows Morden and I'm happy to say that their service is excellent, very professional approach. Especially, estate agent Barbara was very friendly and helped me to sort out some of the moving in issues I had, in a very understanding manner. I thank Babara for her kind and courteous professional service. I'm looking forward to spending a nice time at my new residence and counting on their property management services to deliver exceptional service during my tenancy.PositiveResponsiveness, Professionalism
Aruna · 20 July 2022
★★★★★ 5/5
GoogleWhen letting my property I found Aaron Brown to offer an outstanding service. Aaron is friendly, professional and knowledgeable - I could not recommend him enough. He is an expert on the local letting market and offered invaluable information to help let my property. My property was let quickly with no hiccups along the way. True professional with a great service!
Faisal · 16 September 2019
Agent replied
Thank you Faisal so much for sharing your experience of the service you received from Aaron. He is a true asset to our Morden Lettings team.
★★★★★ 5/5
GoogleSophie Griffin!!! She helped me with the management of the flat I am renting. Sudden breakdown that needed urgent mending Sophie dealt with them smoothly and comminuted with me at every step. And immediately replied to my email. I had to extend my contract because I don’t want to miss out the good service and support I receive from Sophie and her team ✨✨
Pallavi · 17 November 2023
★★★★★ 5/5
GoogleI havave recently rented through goodfellows (first time renting through them) i have been very satisfied with the service I received throughout. I dealt with barbara courpasson who was very professional and kept me updated all the way through.
Nothing was ever to much bother for her. Barbara went above and beyond to ensure everything ran smoothly with the paperwork, referencing and the move.
Overall very pleased with this company and will definitely be using them again. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Terri · 9 June 2022
★★★★★ 5/5
GoogleJack Jenkins was a great help to me and my family.
When we were selling our parents house .
Very professional and efficient.
Went through a very stressful time but Jack was always on hand to go through the procedure with us and gave us great support.
Would highly recommend Goodfellows especially Jack to guild you through
Jean · 28 October 2020
Agent replied
Thank you Jean for sharing your experience and we are delighted to read Jack gave an excellent customer experience.
★★★★★ 5/5
GoogleI would love to say a big big thank you for an absolutely amazing customer service to Barbara Courpasson, she is such a legend, it was so nice to have a business with her. Barbara is so nice and bubbly person, very professional and friendly service !!!! I will definitely recommend her to all my friends.
Thank you Barbara
Artur
Artur · 29 October 2019
Agent replied
Thank you Artur for mentioning the excellent service you received from Barbara and for recommending the Morden team.
★★★★★ 5/5
GoogleJack has been amazing with our purchase. He was extremely professional, well-mannered, attentive, and always reachable. I was updated on the status and paperwork that needed to be in place. So glad I met a great property executive who has made the process a lot smoother! I would highly recommend Jack!
Jaime · 27 July 2024
★★★★★ 5/5
GoogleWe met Mr Jordon Fakolujo Senior lettings negotiator. Very pleasant gentle man with Very high professionalism and excellent service throughout . As we are from Essex , coming from a long way , he immediately find a suitable property ,and arranged viewing and we are happy to take the property within an hour .Thanks Jordon. We highly recommend goodfellow to everyone .
Dency · 16 September 2018
Agent replied
Thank you Dency for mentioning Jordan and rating our service.
★★★★★ 5/5
GoogleI am a happy landlord, thanks to the service provided by the Goodfellows team. My property has been let by them for over 10 Years.
The Head of Property Management Laura Lindsay has always been of great assistance when needed, which I sincerely appreciate.
Also a Big Thank You to Berni for all you do.
Keep up the excellent work.
Kevin · 16 September 2019
Agent replied
Thank you so much for your Google review & kind words about our staff we will pass these on to them.
★★★★★ 5/5
Google“GFEA are a joy to deal with. At each and every step of finding a new tenant, from the start to the finish, Bradley was there to guide and lead me through the whole process. Very professional and knowledgeable, Bradley is to be recommended; He is thoughtful, polite, straight talking and honest”PositiveResponsiveness, Professionalism
M · 20 July 2021
Agent replied
Dear M F Bhuyian. Thank you so much for your great review, I am sure Bradley will be delighted to see him name mentioned and the fact that you have highlighted that Bradley is thoughtful, polite straight talking and honest. Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleBarbara was brilliant throughout the process of finding us a new home. Barbara was always very transparent and straight-forward, letting us know everything that was happening, keeping great communication and being fast and expedite sorting issues out. In the end, the process was far less painful than expected and I can't wait to move in to the new property.
João · 20 November 2019
Agent replied
Thank you for your 5 star review.
★★★★★ 5/5
GoogleShamila, Sarah and Meg, have provided excellent tenancy check in service, in this day and age of extra regulation, I feel as though I am in safe hands with Goodfellows, all their behind the scenes processes seem to work seamlessly. would recommend highly
Shajeda · 6 April 2026
★★★★★ 5/5
GoogleJack Jenkins was a great help to me and my family.
When we were selling our parents house .
Very professional and efficient.
Went through a very stressful time but Jack was always on hand to go through the procedure with us and gave us great support.
Would highly recommend Goodfellows especially Jack to guild you through
Jean · 27 April 2020
Agent replied · 26 April 2024
Thank you Jean for sharing your experience and we are delighted to read Jack gave an excellent customer experience.
★★★★★ 5/5
GooglePleased with the outcome of my transaction recently buying a residential property through Goodfellows EAs. Jack was very helpful communicating my situation with the vendor in a positive and constructive way. With his support, I managed to complete the purchase despite a delayed mortgage offer and dealing with an impatient vendor.PositiveResponsiveness, Professionalism
Bxr779 · 14 July 2021
Agent replied
Dear bxr779 (we know who you are ) Thank you we always try and work to keep the transaction going through and work towards a move that happens as opposed to falling through. We are delighted to be rated 5 stars and Jack is very pleased to get a personal mention. Kind regards Goodfellows Morden
★★★★★ 1/5
GoogleRandom and unrequested For Sale upright board appears on one's driveway. We call the office to ask for this to be removed - no reply to voicemail. Walk into office to raise the issue instead. The generic polyester suits blame the company that mounts the boards for the error, but do not bother to demand their subcontractor to remove the sign with urgency. Stating that they themselves will refuse to walk 4 min. and remove it, presumably from being lacking in the masculinity department. Poor public-facing service and another example in the low standards on the English high street. Your author delivered it back to them.
Gregory · 14 September 2023
Agent replied · 28 October 2023
Mr Bryant, firstly I would like to address your reference to a person’s masculinity, this is incredibly inappropriate and has no place in society or on a public forum when personally attacking someone and in essence is discrimination and totally unacceptable. In regards to your complaint, once again, apologies for any inconvenience this may have caused you both, however Goodfellows had asked the company that we employ to carry out our board movements to erect a for sale board at the correct property as our internal records show (you are both more than welcome to come in to the office and evidence this for yourselves). Regrettably, the company through nothing other than human error erected the board at the same number in the very next parallel road (hence the coincidental error). Following your wife’s initial visit to the office, during which it was advised to us that the removal of the board would require “tools”, which she claimed not to have, we also referenced that being an office based job, we do not have “tools” either but we shall of course send the request through to the company to return to the address and went on to explain that depending on how long ago the board had been erected and where the driver was now located, that this may be tomorrow at the very latest. We proceeded to do exactly that, however this proved not to be necessary as approximately 20 minutes later you visited the office, this time with the board in hand and proceeded to aggressively throw it in to the office.
Kind regards Goodfellows Morden.
★★★★★ 5/5
GoogleWe met Jodie at a house viewing that she had arranged for us. Jodie was very friendly, honest and helpful, offering great advice to us as first time buyers. Great knowledge and the best agent we have met! Even though we did not purchase a property from Goodfellows Jodie has still been a great help. 5* from me!
Jenny · 16 September 2019
Agent replied
Dear Jenny, We are delighted to read that Jodie gave an amazing 5 star service. Thank you for taking the time to leave your review and we wish you all the best for the future.
★★★★★ 5/5
GoogleBarbara has been really efficient with helping us sort out the rental of our new house. She has been on hand to help with all queries and dealt with any problems that have arisen in a professional and friendly manner. We really feel she has helped us and we can’t wait to move into our new home!
Louise · 20 December 2019
Agent replied
Thank you for your 5 star review
★★★★★ 5/5
GoogleGoodfellows, and especially Meg, have been nothing but helpful in my search of a flat. They were always responsive and fast to act and I thank them for their help
Marilena · 17 April 2025
★★★★★ 5/5
GoogleDavid Mitchel , the manager, is an absolute superstar.
David is good at listening & making recommendations based on that. He is the opposite of most letting agents. He's honest & straight forward & does not hype things to promise the un-attainable. Rather he just tells the truth & then delivers on those promises, either directly or through his team.
As a landlord, I have been renting properties for over 20 years. He's the best.PositiveResponsiveness, Quality, Professionalism
Ivan · 28 May 2022
★★★★★ 5/5
GoogleI am very happy with the way Barbara helped with the process of renting a property. She was quick and professional, always willing to sort out the issues , she is approachable and really helpful. There is a very good team in the Morden office, everything was organised quickly, and I had support from all members.
Bruh · 10 February 2020
Agent replied
Thank you Reka for sharing your experience and mentioning the excellent service you received from Barbara and the Morden team.
★★★★★ 5/5
GoogleSarah Chishty at Goodfellows was very thorough and helpful, even taking time out to call and talk me through some points. 5/5
Asad · 20 August 2026
★★★★★ 5/5
GoogleAs a fellow property professional, I cannot commend Tony Spinks and his team enough! Tony is an incredible manager who is always happy to offer appointments out of regular hours and more than willing to go above and beyond in assisting with sales and/or advice. Jack is also another pleasure to deal with an a complete asset to the Morden Team. If only all estate agents were this easy! Nothing but praise for this office.PositiveResponsiveness, Professionalism
N · 26 June 2022
★★★★★ 5/5
GoogleBradley Hearse was helpful and professional at all times when helping me set up my flat for rental.
He was thorough and meticulous when screening for suitable tenants and kept me informed during the process.
He moved promptly and acted decisively to overcome any teething problems. Would definitely recommend.PositiveResponsiveness, Professionalism
Wassboy69 · 15 July 2021
Agent replied · 29 May 2024
Dear Wassboy69 , what a detailed and informative review. We really hope this gives people a real insight as to how we work and Bradley has really set a great standard here. We always try to give an exceptional service and certainly after reading your review we can feel that was provided to you. Kind regards Goodfellows Morden
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
