Every review we hold for the Monmouthshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are more than satisfied with the service we have had from Samantha Troy who runs this Estate Agency; she very much provides the personal touch with no compromise of professionalism. Available and approachable seven days a week this made all the difference when making those crucial decisions involved in choosing and moving house. Samantha certainly goes the extra mile literally and metaphorically. We sold our house very quickly with Adre Properties having chosen a property to buy from their list - this worked very well and enabled us to move much more quickly than we expected. The fees are very reasonable even in today's competitive market.
Michael · 16 November 2016
Agent replied · 15 November 2023
Hi Michael, thank you for this glowing testimonial. We really appreciate it!
★★★★★ 5/5
GoogleI cant recommend Adre Properties enough! The service we recieved was first class. Samantha took amaxzing photos and really highlighted the best features of the house. The write up was through and detailed and resulted in 9 viewings within days. We were always kept up to date on feedback from prospective buyers and there was no time that I was not able to get in touch with Samantha. This all resulted in our house being sold within the first week. Please use Adre Properties they provide you with the personal touch and are highly competitive in commision compared to other Estate Agents.
John · 17 November 2015
Agent replied · 15 November 2023
Hi John, thank you for this lovely review.
★★★★★ 5/5
GoogleAdre properties is the best property and letting agency you'd ever meet. Firstly, they keep to their words and delivery is top notch. Had home issues with another agency and they got me a better one 7days. Crazy, right? Samantha us also …
PRINCE · 13 April 2023
Agent replied · 15 November 2023
Dear Jeremiah, that is such a lovely review and very appreciated. I wish you and your family all the best in your new home!
★★★★★ 5/5
GoogleSam has gone above and beyond during our Mum's house move. Really really would recommend Adre before any of the bog standard estate agents
GILLIAN · 13 April 2024
Agent replied · 15 November 2023
Gillian thank you so much for your review. It has been an absolute pleasure selling your mums house and seeing her so happy yesterday in her new home!
★★★★★ 5/5
GoogleWe cannot rate Samantha highly enough... If we could rate higher than a 5 we would. The service provided was 5* plus! …
Amanda · 13 April 2024
Agent replied · 29 August 2024
Amanda thank you so much, I am so touched by your review, which is so appreciated!
★★★★★ 5/5
GoogleResponsible agents,easy to deal with,they know exactly what the customer neeeds
Dinesha · 2 October 2024
Agent replied · 15 November 2023
It has been such a pleasure working with you and we wish you well for your onward home.
★★★★★ 5/5
GoogleNever have I been more impressed by an estate agent. Nothing was too much trouble and the communication was simply excellent! I have not seen/heard of another estate agency open 7 days per week! In the beginning of the process, to ring up …
Hannah · 13 April 2022
Agent replied · 15 November 2023
Dear Hannah, thank you so much for your lovely feedback. I hope you are enjoying your new home! Please do not hesitate to get in touch with Adre Properties should you need any help in the future.
★★★★★ 5/5
GoogleSmall but 'on the ball' commercial estate agency. Well run by Samantha.
Peter · 13 April 2024
Agent replied · 21 June 2024
Thank you so much for your thoughtful review, which I greatly appreciate. Commercial though a small element is very important and always growing thanks to your support.
★★★★★ 1/5
GoogleTrying their best, but unfortunately blaming all parties apart from themselves.
Jane · 13 April 2024
Agent replied · 31 December 2023
Update February: Jane Roper we are still waiting for you to kindly make contact with us please as you were not our Client or anyone we dealt with so would be extremely grateful if you could make contact to discuss please?
Jane, thank you for taking the time to give feedback, although it seems there may have been a misunderstanding. We honestly are at a loss at understanding your comment and what it could relate to?
We take all feedback seriously, even when it comes from individuals who have not utilised our services or products. We could not locate any interactions or dealings with your name in our records, but we want to ensure that we will address any concerns you may have.
While we understand that everyone is entitled to their own opinion, we want to clarify that our goal is to provide exceptional service to all our customers.
We would appreciate the opportunity to understand your comments and to what it relates to. In our investigation, which could not relate to you as a current or previous client, public records note that you do live out of our region, and it could be you have the wrong company, or have misinformation via other parties?
Please contact us directly by phone or email so that we can discuss this further. Your input is valuable to us, and we are committed to addressing any issues that may have arisen.
Thank you for bringing this matter to our attention, and we hope to have the chance to connect with you.
If your feedback was in relation to a sales matter, please Email us on sales@adreproperties.co.uk
Or if it was a lettings matter, please Email us on lettings@adreproperties.co.uk
We look forward to discussing this with you, particularly as we have no idea to what this could possibly relate to or how you are involved, and also so that we can rule out this being a malicious attack, and if it is deliberate, to understand your reason why?
★★★★★ 5/5
GoogleExcellent service from Samantha recently. Prompt and professional advice. I would not hesitate to recommend her to anyone needing a valuation on a property. I certainly hope to do business with her again in the future. Many thanks.
Linda · 13 April 2021
Agent replied · 15 November 2023
Thank you Linda for your thoughtful review, which is most appreciated. I look forward to working with you again in the future!
★★★★★ 5/5
GoogleEasy service and no issues!
Matthew · 13 April 2024
Agent replied · 15 November 2023
Thank you for purchasing through Adre Properties and your fantastic review! Wishing you both many years of happiness in your new home!
★★★★★ 5/5
GoogleRating only, no written review.
Paul · 30 May 2024
Agent replied · 21 June 2024
It is the highest compliment to have from valued repeat clients.
We are so grateful for your continued support! Thank you so much!
★★★★★ 1/5
GoogleRating only, no written review.
Jo · 15 November 2022
Agent replied · 15 November 2023
We are very saddened that a person by the name of Jo blogg whom has had no interaction with our business has left such a rating and no narrative to support the rating. Hopefully Jo you will get in touch (sales@adreproperties.co.uk) to discuss why you have taken the time to do this? We are, in case you have us mixed up with another company, are based in South Wales, UK. We welcome you contacting us.
★★★★★ 1/5
GoogleRating only, no written review.
Jo · 13 April 2022
Agent replied · 13 April 2026
We are very saddened that a person by the name of Jo blogg whom has had no interaction with our business has left such a rating and no narrative to support the rating. Hopefully Jo you will get in touch (sales@adreproperties.co.uk) to … More
★★★★★ 4/5
GoogleRating only, no written review.
Harriet · 15 November 2020
Agent replied · 15 November 2023
Thank you Harriet for your review. However we have no record of who you are and why if you have never had any contact with us you would give the review without comment? We would be delighted to understand why you have taken the time to rate us. Please get in touch at sales@adreproperties.co.uk. We look forward to hearing from you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
